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Appendix 1: Pallet survey sent to the distributors

April 9, 2002 Dear Valued Distributor,

This survey contains 13 questions and will take around 10 minutes to complete. Please do not leave any questions blank, as every answer is valuable to us. We would be very grateful.

If you are not the appropriate person to answer the questions of this survey, we would appreciate if you would forward it to the appropriate department/individual.

Survey guidelines:

1. Open the survey by clicking twice on the attachment icon with the left mouse button.

2. You will probably be able to choose between open and save. Choose “Open”. You will have to choose between “Disable” and “Enable Macros”. Select “Enable macros”. The survey will appear on your screen.

3. Complete the survey to the best of your ability.

4. Once you’ve completed the survey, go to File and click “Save As” to save the document on your computer.

5. Go back to your email and press Reply or New Email (Compose).

6. Click on “Attach” or on the icon to add attachments. Select the saved survey document and “attach to” the email.

7. Now the survey (with your answers) is attached to the email.

8. Send the email to: wnagtglas@heinekenusa.com before Friday April 12

th

2002.

NOTE 1: Do not click “Save” after completing the survey. The answers you have chosen will not be saved on the attachment. So please save the document on your computer and then attach it to your (reply) email.

NOTE 2: If you have problems with the e-mail attachment, you may print the survey, complete it on paper and fax it to the following number: 914-286-4785 or mail it to the address which you can find in the email.

You may always call me for any questions or remarks on: 914-681-4125

Thank you very much in advance.

Regards,

Willemijn Nagtglas

Operation Planning

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2 1. General information

Distributor name : Contact person : Email address :

2. Which Demand Point are you supplied from?

Boston Newark (NY) Baltimore Norfolk Charleston Miami Houston Long Beach Oakland Seattle

3. How is the quality of the pallets when they arrive at your location?

5 Excellent 4 Very good 3 Good 2 Satisfactory 1 Poor

4. If the pallets are in poor condition when they arrive at your location, what is usually the problem?

Top board is broken Under board is broken Corner Blocks are broken Other, please explain:

5. How would you rate the quality of the Heineken USA “one way” beer pallets to the “one way” beer pallets of the following beer suppliers?

1:Poor 2: Satisfactory 3: Good 4: Very Good 5: Excellent Have return- able pallet Anheuser-Busch

Miller Coors Corona Other

- General -

- - Pa P al ll le et t Qu Q ua al li it ty y - -

Heineken Pallet Survey

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3

6. Do you have excess Heineken USA beer pallets?

Yes No

7. How many excess Heineken USA beer pallets do you have each year?

0 – 500 501 – 1000 1001 – 2000 2001 – 3000 3001 – 4000 4001 – 5000 5001 +

8. What do you currently do with the excess Heineken USA beer pallets?

Sell to a third party

If so, to which third party?

Reuse them

Pay a third party to remove them

If so, to which third party?

Other, if so please explain:

9. What are YOUR current costs associated with the excess Heineken USA beer pallets?

$0 per pallet $0 - $1 per pallet $1 - $2 per pallet $2 - $3 per pallet

Other, if so please explain:

10. Would you be interested in Heineken offering you an alternative solution to your excess pallets?

Yes, if so please explain:

No

Heineken Pallet Survey

- - Em E mp pt ty y b be ee e r r pa p al ll le e ts t s - -

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11. Does the current size of the Heineken pallet fit in all of your Delivery trucks?

Yes No

12. Would you recommend a different size pallet for Heineken products to be shipped on?

Yes, if so what size:

No

13. Do you currently collect excess beer pallets from your customers?

Yes, if so from what percentage of your customers? % No

- Customer supplying -

- - A A D DD DI IT TI IO ON NA AL L C C O OM MM ME EN NT TS S - -

4

Heineken Pallet Survey

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Appendix 2: List of Interested distributors

Interested Heineken distributors Keg DP State NATIONAL DISTRIBUTING Co of DC Baltimore DC STANDARD DISTRIBUTING C, Delaw Baltimore DE

BOZICK DISTRIBUTORS, IN Baltimore MD

KOHLER DISTRIBUTING COM Baltimore NJ

WARREN DISTRIBUTING CO. Baltimore NJ

BROWN DISTRIBUTING COMPANY Baltimore OH

CITY BEVERAGE COMPANY Baltimore OH

ESBER BEVERAGE COMPANY Baltimore OH

GIL SCHWARTZ DISTRIBUTO Baltimore OH

H. DENNERT DISTRIBUTING Baltimore OH

HILL DISTRIBUTING COMPA Baltimore OH

TRAMONTE DISTRIBUTING C Baltimore OH

BANKO DISTRIBUTING COMP Baltimore PA

DEBLASIO BEVERAGE CO., Baltimore PA

ERME'S BEER DISTRIBUTOR Baltimore PA

GOETTLER DIST., INC. Baltimore PA

ORIGLIO BEVERAGE (ANTONIO, INC Baltimore PA

T. VERRASTRO BEER DIST. Baltimore PA

CHESBAY DISTRIBUTING CO Baltimore VA

FREEMAN BEVERAGE CO., I Baltimore VA

ATOMIC DISTRIBUTING CO. Baltimore WV

CARENBAUER WHOLESALE CO. Baltimore WV

DICHELLO DISTRIBUTORS, Boston CT

DWAN & COMPANY, INC. Boston CT

HARTFORD DISTRIBUTORS, Boston CT

HORIZON BEV. CO. COASTAL BEV. Boston MA

HORIZON BEV. CO. PREMIUM Boston MA

MAINE DISTRIBUTORS, INC Boston ME

SENECAL BEVERAGE CO. Boston NH

BARTYZEL, INC. Boston NY

EAGLE BEVERAGE COMPANY, Boston NY

FINGER LAKES BOTTLING C Boston NY

SANZO BEVERAGE CO., INC Boston NY

TRI-VALLEY BEVERAGE, IN Boston NY

TRY-IT DISTRIBUTING CO. Boston NY

WRIGHT-WISNER DIST. COR Boston NY

ALLSTATE BEVERAGE CO. Charleston AL

GULF DISTRIBUTING CO., INC Charleston AL SUPREME BEVERAGE CO., INC. - H Charleston AL

BETTER BRANDS atlanta Charleston GA

FLINT BEVERAGE CO., INC Charleston GA

GEORGIA CROWN DISTRIBUT Charleston GA

JACKSON BEVERAGE CO., I Charleston GA

MID GEORGIA SALES COMPANY Charleston GA

RIVER CITY DISTRIBUTING Charleston KY

BENNETT DISTRIBUTING CO Charleston NC

BJT INC./ Mutual Distributing: Charleston NC BJT INC./ Mutual Distributing: Charleston NC COASTAL BEVERAGE - Elizabeth C Charleston NC COASTAL BEVERAGE - New Bern Charleston NC

WARD DIST. CO., INC./ A Charleston NC

B & B DISTRIBUTORS, INC Charleston SC

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Interested Heineken distributors Keg DP State BUDWEISER OF SPARTANBURG, INC. Charleston SC CHRIS J. YAHNIS COASTAL: Colum Charleston SC CHRIS J. YAHNIS COASTAL: Conwa Charleston SC CHRIS J. YAHNIS COASTAL: Flore Charleston SC

A.S. BARBORO, INC. Charleston TN

AJAX DISTRIBUTING COMPANY, INC Charleston TN

AJAX TURNER CO., INC. Charleston TN

CLYCE DISTRIBUTING CO., Charleston TN

GEORGE DINWIDDIE DIST.(Cherokee) Charleston TN

E & F DISTRIBUTING COMP Chicago IL

GENEVA BOTTLING WORKS, Chicago IL

KOERNER DISTRIBUTOR, IN Chicago IL

MATTHEWS DIST. CO. Chicago IL

PREMIUM BRANDS , LTD Chicago IL

WORKING DISTRIBUTORS, I Chicago IN

O & W, INC. Chicago MI

HOHENSTEINS, INC. Chicago MN

KUETHER DISTRIBUTING CO Chicago MN

THORPE Chicago MN

FISHER BEVERAGE, INC. Chicago SD

LEE BEVERAGE CO., INC. Chicago WI

MILLER BRANDS- MILWAUKEE, LCC Chicago WI

WOW DISTRIBUTORS, INC. Chicago WI

COORS DISTRIBUTING COMP Houston CO

G & G DISTRIBUTION CORP Houston LA

JIM CAREY DISTRIBUTING Houston LA

STREVA DIST. CO. OF NEW Houston LA

MAJOR BRANDS OF ST LOUIS Houston MO

THE BEER COMPANy, LLC Houston MO

BETTER BRANDS verone Houston MS

F.E.B. DISTRIBUTING CO. Houston MS

GULF DISTRIBUTING OF Mississipy Houston MS

MISSISSIPPI BEVERAGE Houston MS

NEW MEXICO BEVERAGE Houston NM

LDF SALES Houston OK

GEORGE DISTRIBUTING Houston TX

GIGLIO DISTRIBUTING CO. Houston TX

HALO DIST. CO. Houston TX

HDC DISTRIBUTING, LTD. Houston TX

MILLER DIST. OF FT. WORTH, INC Houston TX

PRICE DISTRIBUTING COMP Houston TX

WILLOW DISTRIBUTORS, IN Houston TX

WRIGHT DISTRIBUTING CO. Houston TX

FINLEY DISTRIBUTING CO. Los Angeles AZ

FRED NACKARD WHSLE. LIQ Los Angeles AZ

GOLD COAST BEVERAGE DIST., INC Miami FL

J.J. TAYLOR-Tampa Miami FL

JJ TAYLOR - FT. MYERS/NAPLES Miami FL

S.R. PERROTT, INC. Miami FL

SCHENCK DISTRIBUTING - Rockled Miami FL

ADVANCE BEVERAGE CO., INC. Oakland CA

BAY AREA BEVERAGE Oakland CA

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Interested Heineken distributors Keg DP State

DONAGHY SALES, INC. Oakland CA

HARBOR DISTRIBUTING, LL Oakland CA

NOR-CAL BEVERAGE COMPAN Oakland CA

REDDING DISTRIBUTING CO Oakland CA

BLACK HILL - CAMMAR Oakland WA

JENNINGS CORPORATION Oakland WA

PHOENIX BEVERAGES, INC. Phoenix XX

BEVERAGE DISTRIBUTORS I Baltimore OH

BOBBY FISHER INC. Baltimore OH

WATSON KUNDA & SONS, IN Baltimore PA

WILLIAM C. KNAUER Baltimore PA

BLUE RIDGE BEV. CO., IN Baltimore VA

NORTHERN VIRGINIA BEV. Baltimore VA

FRANKLIN DISTRIBUTORS, Boston CT

LEVIND DISTRIBUTING CO. Boston CT

MERRIMACK VALLEY DIST. Boston MA

CUMBERLAND & YORK DISTR Boston ME

CLARE ROSE, INC. - Patchouge Boston NY

NORTHERN EAGLE BEVERAGE Boston NY

PREMIUM BEVERAGE CO., I Charleston AL

UNITED DISTRIBUTORS, IN Charleston GA

CLARK DISTRIBUTING CO., Charleston KY

MILLER BRANDS OF NORTHERN KENT Charleston KY

ONSLOW BEVERAGE CO., IN Charleston NC

BREWERS DISTRIBUTING CO Chicago IL

CHICAGO BEVERAGE SYSTEM Chicago IL

LORDEN DISTRIBUTING COM Chicago IL

RA-JAC DISTRIBUTING CO. Chicago IL

BRENTLINGER DIST. CO., Chicago IN

POWERS DISTRIBUTING Chicago MI

B & K DISTRIBUTING, INC Houston CO

MIDWEST DISTRIBUTORS CO Houston KS

GREAT RIVER BEVERAGES, Houston MS

MAGNOLIA BEVERAGE Houston MS

DIENST DISTRIBUTING CO. Houston TX

PARADISE BEVERAGES, INC, Hilo Los Angeles HI PARADISE BEVERAGES, INC, Kailu Los Angeles HI PARADISE BEVERAGES, INC, Lihue Los Angeles HI PARADISE BEVERAGES, INC, Wailu Los Angeles HI PARADISE BEVERAGES, INC, Waipa Los Angeles HI NATIONAL DISTRIBUTING Co, INC. Oakland WA

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Appendix 3a: Individual Collecting & Handling Cost per distributor for Scenario 2 and 3.

Distributor

Excess Pallet Quantity per

year

Collection &

Handling per pallet

Collection &

Handling per year MILLER BRANDS- MILWAUKEE, LCC 1513 $3,50 $ 5.295 WOW DISTRIBUTORS, INC. 563 $3,50 $ 1.970 COORS DISTRIBUTING COMP 353 $11,14 $ 3.937 G & G DISTRIBUTION CORP 352 $3,65 $ 1.283 JIM CAREY DISTRIBUTING 840 $3,98 $ 3.343 STREVA DIST. CO. OF NEW 151 $5,52 $ 831 MAJOR BRANDS OF ST LOUIS 1748 $3,89 $ 6.799 THE BEER COMPANy, LLC 216 $5,72 $ 1.234

BETTER BRANDS verone 90 $3,50 $ 315

F.E.B. DISTRIBUTING CO. 1257 $4,03 $ 5.065 GULF DISTRIBUTING OF Mississip 621 $4,34 $ 2.697

MISSISSIPPI BEVERAGE 159 $7,58 $ 1.204

NEW MEXICO BEVERAGE 1748 $4,13 $ 7.219

LDF SALES 255 $6,78 $ 1.730

GEORGE DISTRIBUTING 163 $4,78 $ 781

GIGLIO DISTRIBUTING CO. 428 $3,31 $ 1.416

HALO DIST. CO. 1450 $3,61 $ 5.233

HDC DISTRIBUTING, LTD. 6544 $0,57 $ 3.730 MILLER DIST. OF FT. WORTH, INC 2875 $3,49 $ 10.034 PRICE DISTRIBUTING COMP 127 $5,36 $ 679 WILLOW DISTRIBUTORS, IN 4469 $3,28 $ 14.658 WRIGHT DISTRIBUTING CO. 589 $3,41 $ 2.010 FINLEY DISTRIBUTING CO. 1229 $4,78 $ 5.876 FRED NACKARD WHSLE. LIQ 670 $4,39 $ 2.942 GOLD COAST BEVERAGE DIST., INC 32219 $0,37 $ 11.921

J.J. TAYLOR-Tampa 8556 $1,25 $ 10.695

JJ TAYLOR - FT. MYERS/NAPLES 2975 $3,05 $ 9.074

S.R. PERROTT, INC. 1122 $3,43 $ 3.848

SCHENCK DISTRIBUTING - Rockled 872 $3,25 $ 2.834 ADVANCE BEVERAGE CO., INC. 351 $3,67 $ 1.287

BAY AREA BEVERAGE 3913 $0,57 $ 2.231

DONAGHY SALES, INC. 763 $4,07 $ 3.105

HARBOR DISTRIBUTING, LL 4432 $0,57 $ 2.526 NOR-CAL BEVERAGE COMPAN 321 $4,98 $ 1.600 REDDING DISTRIBUTING CO 243 $4,73 $ 1.151 Black Hill - CAMMAR 210 $5,63 $ 1.184

JENNINGS CORPORATION 230 $6,40 $ 1.469

PHOENIX BEVERAGES, INC. 70784 $0,23 $ 16.280 BEVERAGE DISTRIBUTORS I 4082 $2,57 $ 10.492

BOBBY FISHER INC. 392 $3,76 $ 1.474

WATSON KUNDA & SONS, IN 2052 $3,76 $ 7.715

WILLIAM C. KNAUER 701 $3,70 $ 2.595

Blue Ridge Bev. Co., In 543 $4,18 $ 2.268 NORTHERN VIRGINIA BEV. 9940 $0,80 $ 7.952 FRANKLIN DISTRIBUTORS, 367 $3,29 $ 1.208 Levine Distributing Co. 755 $3,29 $ 2.483 MERRIMACK VALLEY DIST. 3788 $3,02 $ 11.439 CUMBERLAND & YORK DISTR 1316 $3,32 $ 4.371 CLARE ROSE, INC. - Patchouge 6944 $1,25 $ 8.680 NORTHERN EAGLE BEVERAGE 308 $3,70 $ 1.138 PREMIUM BEVERAGE CO., I 163 $4,42 $ 722 UNITED DISTRIBUTORS, IN 1256 $3,77 $ 4.734 CLARK DISTRIBUTING CO., 900 $4,00 $ 3.599 MILLER BRANDS OF NORTHERN KEN 613 $4,24 $ 2.600 ONSLOW BEVERAGE CO., IN 168 $5,66 $ 951 BREWERS DISTRIBUTING CO 255 $3,76 $ 960 CHICAGO BEVERAGE SYSTEM 10412 $2,50 $ 26.030 LORDEN DISTRIBUTING COM 418 $3,53 $ 1.474 RA-JAC DISTRIBUTING CO. 195 $3,76 $ 732 BRENTLINGER DIST. CO., 88 $5,23 $ 461

POWERS DISTRIBUTING 3533 $3,76 $ 13.286

B & K DISTRIBUTING, INC 102 $11,14 $ 1.135 MIDWEST DISTRIBUTORS CO 679 $4,70 $ 3.193 GREAT RIVER BEVERAGES, 426 $7,58 $ 3.229

MAGNOLIA BEVERAGE 224 $4,96 $ 1.111

DIENST DISTRIBUTING CO. 376 $3,29 $ 1.238 PARADISE BEVERAGES, INC, Hilo 5878 $10,10 $ 59.367 PARADISE BEVERAGES, INC, Kailu 406 $10,10 $ 4.098 PARADISE BEVERAGES, INC, Lihue 425 $10,10 $ 4.293 PARADISE BEVERAGES, INC, Wailu 1182 $10,10 $ 11.942 PARADISE BEVERAGES, INC, Waipa 350 $10,10 $ 3.533 NATIONAL DISTRIBUTING Co, INC. 779 $5,81 $ 4.528

Total 329958 $2,19 722536

weighed average:

(722.536/329958) Distributor

Excess Pallet Quantity per

year

Collection &

Handling per pallet

Collection &

Handling per year NATIONAL DISTRIBUTING Co of DC 7224 $0,80 $ 5.779 STANDARD DISTRIBUTING C, Delaw 57 $3,79 $ 216 BOZICK DISTRIBUTORS, IN 482 $3,61 $ 1.740 KOHLER DISTRIBUTING COM 7267 $3,89 $ 28.268 WARREN DISTRIBUTING CO. 3543 $3,79 $ 13.430 BROWN DISTRIBUTING COMPANY 146 $6,24 $ 911 CITY BEVERAGE COMPANY 49 $6,24 $ 304 ESBER BEVERAGE COMPANY 431 $4,57 $ 1.972 GIL SCHWARTZ DISTRIBUTO 476 $4,57 $ 2.173 H. DENNERT DISTRIBUTING 1553 $3,70 $ 5.747 HILL DISTRIBUTING COMPA 2411 $4,00 $ 9.643 TRAMONTE DISTRIBUTING C 1171 $4,67 $ 5.470 BANKO DISTRIBUTING COMP 1484 $4,00 $ 5.938 DEBLASIO BEVERAGE CO., 239 $4,18 $ 998 ERME'S BEER DISTRIBUTOR 129 $4,18 $ 541 GOETTLER DIST., INC. 140 $4,18 $ 583 ORIGLIO BEVERAGE (ANTONIO, INC 9811 $1,14 $ 11.184 T. VERRASTRO BEER DIST. 214 $4,00 $ 856 CHESBAY DISTRIBUTING CO 3465 $4,18 $ 14.482 FREEMAN BEVERAGE CO., I 821 $3,32 $ 2.725 ATOMIC DISTRIBUTING CO. 167 $6,30 $ 1.053 CARENBAUER WHOLESALE CO. 81 $4,57 $ 369 DICHELLO DISTRIBUTORS, 11659 $1,14 $ 13.291 DWAN & COMPANY, INC. 547 $3,52 $ 1.926 HARTFORD DISTRIBUTORS, 5193 $1,25 $ 6.491 Horizon Bev. Co. Coastal Bev. 14329 $3,02 $ 43.274 Horizon Bev. Co. Premium 1835 $3,02 $ 5.542 MAINE DISTRIBUTORS, INC 362 $4,39 $ 1.588 SENECAL BEVERAGE CO. 2153 $3,11 $ 6.695

BARTYZEL, INC. 845 $4,25 $ 3.593

EAGLE BEVERAGE COMPANY, 138 $4,39 $ 605 FINGER LAKES BOTTLING C 98 $5,12 $ 503 SANZO BEVERAGE CO., INC 53 $4,57 $ 243 TRI-VALLEY BEVERAGE, IN 537 $4,25 $ 2.282 TRY-IT DISTRIBUTING CO. 1405 $4,57 $ 6.423 WRIGHT-WISNER DIST. COR 2093 $4,57 $ 9.565 ALLSTATE BEVERAGE CO. 559 $4,57 $ 2.555 GULF DISTRIBUTING CO., INC 570 $4,57 $ 2.605 SUPREME BEVERAGE CO., INC. - H 309 $7,22 $ 2.234 BETTER BRANDS atlanta 2482 $3,77 $ 9.358 FLINT BEVERAGE CO., INC 571 $3,89 $ 2.221 GEORGIA CROWN DISTRIBUT 366 $3,89 $ 1.425 JACKSON BEVERAGE CO., I 464 $3,85 $ 1.785 MID GEORGIA SALES COMPANY 450 $5,70 $ 2.564 RIVER CITY DISTRIBUTING 1132 $4,63 $ 5.241 BENNETT DISTRIBUTING CO 362 $5,66 $ 2.047 BJT INC./ Mutual Distributing: 3171 $3,75 $ 11.890 BJT INC./ Mutual Distributing: 2742 $3,75 $ 10.283 COASTAL BEVERAGE - Elizabeth C 281 $4,06 $ 1.140 COASTAL BEVERAGE - New Bern 47 $3,77 $ 176 WARD DIST. CO., INC./ A 830 $3,31 $ 2.747 B & B DISTRIBUTORS, INC 235 $3,38 $ 794 BUDWEISER OF SPARTANBURG, INC 284 $3,50 $ 993 CHRIS J. YAHNIS COASTAL: Colum 828 $3,61 $ 2.989 CHRIS J. YAHNIS COASTAL: Conwa 833 $3,61 $ 3.006 CHRIS J. YAHNIS COASTAL: Flore 767 $3,61 $ 2.770

A.S. BARBORO, INC. 1958 $5,06 $ 9.908

AJAX DISTRIBUTING COMPANY, INC 162 $7,40 $ 1.202 AJAX TURNER CO., INC. 1929 $5,33 $ 10.280 CLYCE DISTRIBUTING CO., 227 $3,95 $ 896 GEORGE DINWIDDIE DIST.(Cheroke 737 $4,39 $ 3.236 E & F DISTRIBUTING COMP 233 $3,61 $ 842 GENEVA BOTTLING WORKS, 1683 $3,08 $ 5.183 KOERNER DISTRIBUTOR, IN 226 $4,09 $ 924

MATTHEWS DIST. CO. 111 $3,89 $ 432

PREMIUM BRANDS , LTD 288 $3,70 $ 1.067

WORKING DISTRIBUTORS, I 172 $4,00 $ 687

O & W, INC. 1844 $3,61 $ 6.658

HOHENSTEINS, INC. 519 $4,15 $ 2.152

KUETHER DISTRIBUTING CO 2906 $4,18 $ 12.149

THORPE 1255 $4,18 $ 5.246

FISHER BEVERAGE, INC. 92 $8,34 $ 766 LEE BEVERAGE CO., INC. 309 $3,79 $ 1.173

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Appendix 3b: Individual Collecting & Handling Cost per distributor for Scenario 1.

Distributor

Excess Pallet Quantity per

year

Collection &

Handling per pallet

Collection &

Handling per year NATIONAL DISTRIBUTING Co of DC 7224 $3,47 $ 25.066

A.S. BARBORO, INC. 1958 $5,06 $ 9.908

ADVANCE BEVERAGE CO., INC. 351 $3,67 $ 1.287 AJAX DISTRIBUTING COMPANY, IN 162 $7,40 $ 1.202 AJAX TURNER CO., INC. 1929 $5,33 $ 10.280 ALLSTATE BEVERAGE CO. 559 $4,57 $ 2.555 ATOMIC DISTRIBUTING CO. 167 $6,30 $ 1.053

B & B DISTRIBUTORS, INC 235 $3,38 $ 794

B & K DISTRIBUTING, INC 102 $11,14 $ 1.135 BANKO DISTRIBUTING COMP 1484 $4,00 $ 5.938 BARTYZEL, INC. 845 $4,25 $ 3.593 BAY AREA BEVERAGE 3913 $3,02 $ 11.819 BENNETT DISTRIBUTING CO 362 $5,66 $ 2.047 BETTER BRANDS atlanta 2482 $3,77 $ 9.358 BETTER BRANDS verone 90 $3,50 $ 315

BEVERAGE DISTRIBUTORS I 4082 $4,57 $ 18.656 BJT INC./ Mutual Distributing: 3171 $3,75 $ 11.890 BJT INC./ Mutual Distributing: 2742 $3,75 $ 10.283 Black Hill - CAMMAR 210 $5,63 $ 1.184 Blue Ridge Bev. Co., In 543 $4,18 $ 2.268 BOBBY FISHER INC. 392 $3,76 $ 1.474 BOZICK DISTRIBUTORS, IN 482 $3,61 $ 1.740 BRENTLINGER DIST. CO., 88 $5,23 $ 461

BREWERS DISTRIBUTING CO 255 $3,76 $ 960

BROWN DISTRIBUTING COMPANY 146 $6,24 $ 911

BUDWEISER OF SPARTANBURG, IN 284 $3,50 $ 993

CARENBAUER WHOLESALE CO. 81 $4,57 $ 369

CHESBAY DISTRIBUTING CO 3465 $4,18 $ 14.482 CHICAGO BEVERAGE SYSTEM 10412 $2,50 $ 26.030 CHRIS J. YAHNIS COASTAL: Colum 828 $3,61 $ 2.989 CHRIS J. YAHNIS COASTAL: Conwa 833 $3,61 $ 3.006 CHRIS J. YAHNIS COASTAL: Flore 767 $3,61 $ 2.770 CITY BEVERAGE COMPANY 49 $6,24 $ 304

CLARE ROSE, INC. - Patchouge 6944 $4,09 $ 28.400 CLARK DISTRIBUTING CO., 900 $4,00 $ 3.599 CLYCE DISTRIBUTING CO., 227 $3,95 $ 896

COASTAL BEVERAGE - Elizabeth C 281 $4,06 $ 1.140 COASTAL BEVERAGE - New Bern 47 $3,77 $ 176

COORS DISTRIBUTING COMP 353 $11,14 $ 3.937 CUMBERLAND & YORK DISTR 1316 $3,32 $ 4.371 DEBLASIO BEVERAGE CO., 239 $4,18 $ 998

DICHELLO DISTRIBUTORS, 11659 $3,64 $ 42.437 DIENST DISTRIBUTING CO. 376 $3,29 $ 1.238 DONAGHY SALES, INC. 763 $4,07 $ 3.105 DWAN & COMPANY, INC. 547 $3,52 $ 1.926 E & F DISTRIBUTING COMP 233 $3,61 $ 842

EAGLE BEVERAGE COMPANY, 138 $4,39 $ 605

ERME'S BEER DISTRIBUTOR 129 $4,18 $ 541

ESBER BEVERAGE COMPANY 431 $4,57 $ 1.972 F.E.B. DISTRIBUTING CO. 1257 $4,03 $ 5.065 FINGER LAKES BOTTLING C 98 $5,12 $ 503

FINLEY DISTRIBUTING CO. 1229 $4,78 $ 5.876 FISHER BEVERAGE, INC. 92 $8,34 $ 766

FLINT BEVERAGE CO., INC 571 $3,89 $ 2.221 FRANKLIN DISTRIBUTORS, 367 $3,29 $ 1.208 FRED NACKARD WHSLE. LIQ 670 $4,39 $ 2.942 FREEMAN BEVERAGE CO., I 821 $3,32 $ 2.725 G & G DISTRIBUTION CORP 352 $3,65 $ 1.283 GENEVA BOTTLING WORKS, 1683 $3,08 $ 5.183 GEORGE DINWIDDIE DIST.(Cheroke 737 $4,39 $ 3.236 GEORGE DISTRIBUTING 163 $4,78 $ 781

GEORGIA CROWN DISTRIBUT 366 $3,89 $ 1.425 GIGLIO DISTRIBUTING CO. 428 $3,31 $ 1.416 GIL SCHWARTZ DISTRIBUTO 476 $4,57 $ 2.173 GOETTLER DIST., INC. 140 $4,18 $ 583

GOLD COAST BEVERAGE DIST., IN 32219 $2,72 $ 87.636 GREAT RIVER BEVERAGES, 426 $7,58 $ 3.229 GULF DISTRIBUTING CO., INC 570 $4,57 $ 2.605 GULF DISTRIBUTING OF Mississip 621 $4,34 $ 2.697 H. DENNERT DISTRIBUTING 1553 $3,70 $ 5.747 HALO DIST. CO. 1450 $3,61 $ 5.233 HARBOR DISTRIBUTING, LL 4432 $2,69 $ 11.922 Distributor Excess Pallet Quantity per year Collection & Handling per pallet Collection & Handling per year HARTFORD DISTRIBUTORS, 5193 $3,29 $ 17.085 HDC DISTRIBUTING, LTD. 6544 $2,92 $ 19.110 HILL DISTRIBUTING COMPA 2411 $4,00 $ 9.643 HOHENSTEINS, INC. 519 $4,15 $ 2.152 Horizon Bev. Co. Coastal Bev. 14329 $3,02 $ 43.274 Horizon Bev. Co. Premium 1835 $3,02 $ 5.542 J.J. TAYLOR-Tampa 8556 $3,25 $ 27.806 JACKSON BEVERAGE CO., I 464 $3,85 $ 1.785 JENNINGS CORPORATION 230 $6,40 $ 1.469 JIM CAREY DISTRIBUTING 840 $3,98 $ 3.343 JJ TAYLOR - FT. MYERS/NAPLES 2975 $3,05 $ 9.074 KOERNER DISTRIBUTOR, IN 226 $4,09 $ 924

KOHLER DISTRIBUTING COM 7267 $3,89 $ 28.268 KUETHER DISTRIBUTING CO 2906 $4,18 $ 12.149 LDF SALES 255 $6,78 $ 1.730 LEE BEVERAGE CO., INC. 309 $3,79 $ 1.173 Levine Distributing Co. 755 $3,29 $ 2.483 LORDEN DISTRIBUTING COM 418 $3,53 $ 1.474 MAGNOLIA BEVERAGE 224 $4,96 $ 1.111 MAINE DISTRIBUTORS, INC 362 $4,39 $ 1.588 MAJOR BRANDS OF ST LOUIS 1748 $3,89 $ 6.799 MATTHEWS DIST. CO. 111 $3,89 $ 432

MERRIMACK VALLEY DIST. 3788 $3,02 $ 11.439 MID GEORGIA SALES COMPANY 450 $5,70 $ 2.564 MIDWEST DISTRIBUTORS CO 679 $4,70 $ 3.193 MILLER BRANDS- MILWAUKEE, LC 1513 $3,50 $ 5.295 MILLER BRANDS OF NORTHERN K 613 $4,24 $ 2.600 MILLER DIST. OF FT. WORTH, INC 2875 $3,49 $ 10.034 MISSISSIPPI BEVERAGE 159 $7,58 $ 1.204 NATIONAL DISTRIBUTING Co, INC. 779 $5,81 $ 4.528 NEW MEXICO BEVERAGE 1748 $4,13 $ 7.219 NOR-CAL BEVERAGE COMPAN 321 $4,98 $ 1.600 NORTHERN EAGLE BEVERAGE 308 $3,70 $ 1.138 NORTHERN VIRGINIA BEV. 9940 $3,61 $ 35.884 O & W, INC. 1844 $3,61 $ 6.658 ONSLOW BEVERAGE CO., IN 168 $5,66 $ 951

ORIGLIO BEVERAGE (ANTONIO, IN 9811 $3,76 $ 36.888 PARADISE BEVERAGES, INC, Hilo 5878 $10,10 $ 59.367 PARADISE BEVERAGES, INC, Kailu 406 $10,10 $ 4.098 PARADISE BEVERAGES, INC, Lihue 425 $10,10 $ 4.293 PARADISE BEVERAGES, INC, Wailu 1182 $10,10 $ 11.942 PARADISE BEVERAGES, INC, Waip 350 $10,10 $ 3.533 PHOENIX BEVERAGES, INC. 70784 $2,18 $ 154.310 POWERS DISTRIBUTING 3533 $3,76 $ 13.286 PREMIUM BEVERAGE CO., I 163 $4,42 $ 722

PREMIUM BRANDS , LTD 288 $3,70 $ 1.067 PRICE DISTRIBUTING COMP 127 $5,36 $ 679

RA-JAC DISTRIBUTING CO. 195 $3,76 $ 732

REDDING DISTRIBUTING CO 243 $4,73 $ 1.151 RIVER CITY DISTRIBUTING 1132 $4,63 $ 5.241 S.R. PERROTT, INC. 1122 $3,43 $ 3.848 SANZO BEVERAGE CO., INC 53 $4,57 $ 243

SCHENCK DISTRIBUTING - Rockled 872 $3,25 $ 2.834 SENECAL BEVERAGE CO. 2153 $3,11 $ 6.695 STANDARD DISTRIBUTING C, Delaw 57 $3,79 $ 216

STREVA DIST. CO. OF NEW 151 $5,52 $ 831

SUPREME BEVERAGE CO., INC. - H 309 $7,22 $ 2.234 T. VERRASTRO BEER DIST. 214 $4,00 $ 856

THE BEER COMPANy, LLC 216 $5,72 $ 1.234 THORPE 1255 $4,18 $ 5.246 TRAMONTE DISTRIBUTING C 1171 $4,67 $ 5.470 TRI-VALLEY BEVERAGE, IN 537 $4,25 $ 2.282 TRY-IT DISTRIBUTING CO. 1405 $4,57 $ 6.423 UNITED DISTRIBUTORS, IN 1256 $3,77 $ 4.734 WARD DIST. CO., INC./ A 830 $3,31 $ 2.747 WARREN DISTRIBUTING CO. 3543 $3,79 $ 13.430 WATSON KUNDA & SONS, IN 2052 $3,76 $ 7.715 WILLIAM C. KNAUER 701 $3,70 $ 2.595 WILLOW DISTRIBUTORS, IN 4469 $3,28 $ 14.658 WORKING DISTRIBUTORS, I 172 $4,00 $ 687 WOW DISTRIBUTORS, INC. 563 $3,50 $ 1.970 WRIGHT DISTRIBUTING CO. 589 $3,41 $ 2.010 WRIGHT-WISNER DIST. COR 2093 $4,57 $ 9.565

145 329958 $3,42 $ 1.128.303

weighed average

$1,128,303/ 329958

(10)

Appendix 4: Estimation of the Lead time of the pallet

Appendix 5: Calculation of the Ocean freight cost per port

Keg Port % shipped of total

Carrier freight $ per container

Ocean freight $ per pallet

CSC per pallet (US + NL)

Total Ocean + CSC per pallet

Baltimore 18% $600 $1,36 $0,68 $2,05

Boston 17% $600 $1,36 $0,68 $2,05

Charleston 8% $725 $1,65 $0,68 $2,33

Chicago 8% $650 $1,48 $0,68 $2,16

Houston 8% $650 $1,48 $0,68 $2,16

Los Angeles 3% $1.200 $2,73 $0,68 $3,41

Miami 14% $600 $1,36 $0,68 $2,05

Oakland 3% $1.350 $3,07 $0,68 $3,75

Phoenix 21% $300 $0,68 $0,68 $1,36

Weighed average 100% $597 $1,36 $0,68 $2,04

Calculation

Based on sales figures of the interested distributors

in 2001

Fixed figure given by Carriers

Carrier freight $ divided by 440 pallets

per container

Two times CSC of

$150 each / 440 pallets per container.

$300/440= $0,68

Ocean freight + CSC

Lead time Activities # weeks

Storage at Heineken brewery and transportation to port 1 Average ocean shipment of East and West coast 3 Time at dock in the US before pick up 1 Storage at the Heineken demand points 3

Storage at the Distributor 3

Return to Kegs peditor demand point and wait until full container 2 Average ocean shipement of East and West coast 3 Storage at Port in NL and transport to pallet supplier 1

Total estimated Lead time 17

(11)

Appendix 6: Individual Ocean freight & CSC costs per pallet

Appendix 7: Estimated percentages for broken, reparable and good pallets based on previous shipments in the past.

Recover % D/R/G per Shipm. Shipment 1 Shipment 2 Shipment 3 Shipment 4 Shipment 5 Average

% Destroyed 7,1% 3,3% 14,3% 0,4% 3,7% 5,8%

% Repaired 37,1% 20,7% 63,4% 39,6% 20,6% 36,3%

% Good 55,7% 76,0% 22,4% 60,0% 75,7% 58,0%

% Total 100% 100% 100,0% 100,0% 100,0% 100,0%

(500/7000) (49/1465) (303/2126) (8/2249) (13//350) (2600/7000) (303/1465) (1347/2126) (891/2249) (72/350) (3900/7000) (1113/1465) (476/2126) (1350/2249) (265/350)

(Average percentages of the

destroyed/

repaired and good pallets)

# destroyed / # total pallets shipped

# repaired / # total pallets shipped

# good / # total pallets shipped Distributor

Excess Pallet Quantity per

year

Ocean freight

& CSC per pallet

Total Ocean freight & CSC

per year NATIONAL DISTRIBUTING Co of DC 7224 $2,05 $14.809

A.S. BARBORO, INC. 1958 $2,33 $4.562

ADVANCE BEVERAGE CO., INC. 351 $3,75 $1.315

AJAX DISTRIBUTING COMPANY, INC 162 $2,33 $379

AJAX TURNER CO., INC. 1929 $2,33 $4.494

ALLSTATE BEVERAGE CO. 559 $2,33 $1.303

ATOMIC DISTRIBUTING CO. 167 $2,05 $343

B & B DISTRIBUTORS, INC 235 $2,33 $548

B & K DISTRIBUTING, INC 102 $2,16 $220

BANKO DISTRIBUTING COMP 1484 $2,05 $3.043

BARTYZEL, INC. 845 $2,05 $1.733

BAY AREA BEVERAGE 3913 $3,75 $14.675

BENNETT DISTRIBUTING CO 362 $2,33 $843

BETTER BRANDS atlanta 2482 $2,33 $5.784

BETTER BRANDS verone 90 $2,16 $194

BEVERAGE DISTRIBUTORS I 4082 $2,05 $8.369

BJT INC./ Mutual Distributing: 3171 $2,33 $7.388 BJT INC./ Mutual Distributing: 2742 $2,33 $6.389

Black Hill - CAMMAR 210 $3,75 $788

Blue Ridge Bev. Co., In 543 $2,05 $1.112

BOBBY FISHER INC. 392 $2,05 $804

BOZICK DISTRIBUTORS, IN 482 $2,05 $988

BRENTLINGER DIST. CO., 88 $2,16 $190

BREWERS DISTRIBUTING CO 255 $2,16 $551

BROWN DISTRIBUTING COMPANY 146 $2,05 $299

BUDWEISER OF SPARTANBURG, INC 284 $2,33 $661

CARENBAUER WHOLESALE CO. 81 $2,05 $166

CHESBAY DISTRIBUTING CO 3465 $2,05 $7.102

CHICAGO BEVERAGE SYSTEM 10412 $2,16 $22.490

CHRIS J. YAHNIS COASTAL: Colum 828 $2,33 $1.929

CHRIS J. YAHNIS COASTAL: Conwa 833 $2,33 $1.940

CHRIS J. YAHNIS COASTAL: Flore 767 $2,33 $1.788

CITY BEVERAGE COMPANY 49 $2,05 $100

CLARE ROSE, INC. - Patchouge 6944 $2,05 $14.235

CLARK DISTRIBUTING CO., 900 $2,33 $2.096

CLYCE DISTRIBUTING CO., 227 $2,33 $528

COASTAL BEVERAGE - Elizabeth C 281 $2,33 $655

COASTAL BEVERAGE - New Bern 47 $2,33 $109

COORS DISTRIBUTING COMP 353 $2,16 $763

CUMBERLAND & YORK DISTR 1316 $2,05 $2.699

DEBLASIO BEVERAGE CO., 239 $2,05 $489

DICHELLO DISTRIBUTORS, 11659 $2,05 $23.900

DIENST DISTRIBUTING CO. 376 $2,16 $813

DONAGHY SALES, INC. 763 $3,75 $2.861

DWAN & COMPANY, INC. 547 $2,05 $1.122

E & F DISTRIBUTING COMP 233 $2,16 $504

EAGLE BEVERAGE COMPANY, 138 $2,05 $282

ERME'S BEER DISTRIBUTOR 129 $2,05 $265

ESBER BEVERAGE COMPANY 431 $2,05 $884

F.E.B. DISTRIBUTING CO. 1257 $2,16 $2.715

FINGER LAKES BOTTLING C 98 $2,05 $201

FINLEY DISTRIBUTING CO. 1229 $3,41 $4.192

FISHER BEVERAGE, INC. 92 $2,16 $198

FLINT BEVERAGE CO., INC 571 $2,33 $1.330

FRANKLIN DISTRIBUTORS, 367 $2,05 $753

FRED NACKARD WHSLE. LIQ 670 $3,41 $2.285

FREEMAN BEVERAGE CO., I 821 $2,05 $1.682

G & G DISTRIBUTION CORP 352 $2,16 $759

GENEVA BOTTLING WORKS, 1683 $2,16 $3.635

GEORGE DINWIDDIE DIST.(Cheroke 737 $2,33 $1.718

GEORGE DISTRIBUTING 163 $2,16 $353

GEORGIA CROWN DISTRIBUT 366 $2,33 $853

GIGLIO DISTRIBUTING CO. 428 $2,16 $924

GIL SCHWARTZ DISTRIBUTO 476 $2,05 $975

GOETTLER DIST., INC. 140 $2,05 $286

GOLD COAST BEVERAGE DIST., INC 32219 $2,05 $66.049

GREAT RIVER BEVERAGES, 426 $2,16 $920

GULF DISTRIBUTING CO., INC 570 $2,33 $1.328

GULF DISTRIBUTING OF Mississip 621 $2,16 $1.342

H. DENNERT DISTRIBUTING 1553 $2,05 $3.184

HALO DIST. CO. 1450 $2,16 $3.131

HARBOR DISTRIBUTING, LL 4432 $3,75 $16.620

Distributor

Excess Pallet Quantity per

year

Ocean freight

& CSC per pallet

Total Ocean freight & CSC

per year

HARTFORD DISTRIBUTORS, 5193 $2,05 $10.646

HDC DISTRIBUTING, LTD. 6544 $2,16 $14.136

HILL DISTRIBUTING COMPA 2411 $2,05 $4.942

HOHENSTEINS, INC. 519 $2,16 $1.120

Horizon Bev. Co. Coastal Bev. 14329 $2,05 $29.375

Horizon Bev. Co. Premium 1835 $2,05 $3.762

J.J. TAYLOR-Tampa 8556 $2,05 $17.539

JACKSON BEVERAGE CO., I 464 $2,33 $1.080

JENNINGS CORPORATION 230 $3,75 $861

JIM CAREY DISTRIBUTING 840 $2,16 $1.814

JJ TAYLOR - FT. MYERS/NAPLES 2975 $2,05 $6.099

KOERNER DISTRIBUTOR, IN 226 $2,16 $488

KOHLER DISTRIBUTING COM 7267 $2,05 $14.897

KUETHER DISTRIBUTING CO 2906 $2,16 $6.278

LDF SALES 255 $2,16 $551

LEE BEVERAGE CO., INC. 309 $2,16 $668

Levine Distributing Co. 755 $2,05 $1.547

LORDEN DISTRIBUTING COM 418 $2,16 $902

MAGNOLIA BEVERAGE 224 $2,16 $484

MAINE DISTRIBUTORS, INC 362 $2,05 $741

MAJOR BRANDS OF ST LOUIS 1748 $2,16 $3.775

MATTHEWS DIST. CO. 111 $2,16 $240

MERRIMACK VALLEY DIST. 3788 $2,05 $7.765

MID GEORGIA SALES COMPANY 450 $2,33 $1.048

MIDWEST DISTRIBUTORS CO 679 $2,16 $1.467

MILLER BRANDS- MILWAUKEE, LCC 1513 $2,16 $3.268

MILLER BRANDS OF NORTHERN KEN 613 $2,33 $1.429

MILLER DIST. OF FT. WORTH, INC 2875 $2,16 $6.210

MISSISSIPPI BEVERAGE 159 $2,16 $343

NATIONAL DISTRIBUTING Co, INC. 779 $3,75 $2.923

NEW MEXICO BEVERAGE 1748 $2,16 $3.775

NOR-CAL BEVERAGE COMPAN 321 $3,75 $1.205

NORTHERN EAGLE BEVERAGE 308 $2,05 $630

NORTHERN VIRGINIA BEV. 9940 $2,05 $20.377

O & W, INC. 1844 $2,16 $3.984

ONSLOW BEVERAGE CO., IN 168 $2,33 $391

ORIGLIO BEVERAGE (ANTONIO, INC 9811 $2,05 $20.112 PARADISE BEVERAGES, INC, Hilo 5878 $3,41 $20.044 PARADISE BEVERAGES, INC, Kailu 406 $3,41 $1.384 PARADISE BEVERAGES, INC, Lihue 425 $3,41 $1.449 PARADISE BEVERAGES, INC, Wailu 1182 $3,41 $4.032 PARADISE BEVERAGES, INC, Waipa 350 $3,41 $1.193

PHOENIX BEVERAGES, INC. 70784 $1,36 $96.267

POWERS DISTRIBUTING 3533 $2,16 $7.632

PREMIUM BEVERAGE CO., I 163 $2,33 $381

PREMIUM BRANDS , LTD 288 $2,16 $623

PRICE DISTRIBUTING COMP 127 $2,16 $274

RA-JAC DISTRIBUTING CO. 195 $2,16 $420

REDDING DISTRIBUTING CO 243 $3,75 $912

RIVER CITY DISTRIBUTING 1132 $2,33 $2.637

S.R. PERROTT, INC. 1122 $2,05 $2.300

SANZO BEVERAGE CO., INC 53 $2,05 $109

SCHENCK DISTRIBUTING - Rockled 872 $2,05 $1.788

SENECAL BEVERAGE CO. 2153 $2,05 $4.413

STANDARD DISTRIBUTING C, Delaw 57 $2,05 $117

STREVA DIST. CO. OF NEW 151 $2,16 $325

SUPREME BEVERAGE CO., INC. - H 309 $2,33 $721

T. VERRASTRO BEER DIST. 214 $2,05 $438

THE BEER COMPANy, LLC 216 $2,16 $466

THORPE 1255 $2,16 $2.711

TRAMONTE DISTRIBUTING C 1171 $2,05 $2.401

TRI-VALLEY BEVERAGE, IN 537 $2,05 $1.101

TRY-IT DISTRIBUTING CO. 1405 $2,05 $2.881

UNITED DISTRIBUTORS, IN 1256 $2,33 $2.926

WARD DIST. CO., INC./ A 830 $2,33 $1.934

WARREN DISTRIBUTING CO. 3543 $2,05 $7.264

WATSON KUNDA & SONS, IN 2052 $2,05 $4.206

WILLIAM C. KNAUER 701 $2,05 $1.438

WILLOW DISTRIBUTORS, IN 4469 $2,16 $9.653

WORKING DISTRIBUTORS, I 172 $2,16 $371

WOW DISTRIBUTORS, INC. 563 $2,16 $1.216

WRIGHT DISTRIBUTING CO. 589 $2,16 $1.273

WRIGHT-WISNER DIST. COR 2093 $2,05 $4.291

145 distributors 329958 $2,04 $673.401

(12)

Appendix 7: Estimated percentages for broken, reparable and good pallets for the three trips in a year (a pallet will be used three times per year).

Away 1 Back Away 2 Back Away 3 Back

26% 5527

47% 10133 2764

13% 6015 3251

21676 15%

26% 6909

34% 27094 47% 12667 3455

43% 13% 7519 4064

63752 9% 15%

15% 14982

49% 7381

31% 4619 734

5419 5% 2981 2247

9563 15%

26% 3459

13565 47% 6342 1730

13% 3764 2035

49% 15%

31% 39897 34% 16956

129395 5% 43% 26% 4324

15% 9% 47% 7927 2162

15% 9376 13% 4705 2543

15%

3391 49% 4619

5985 31% 2891 459

5% 1866 1406

15%

34% 4313

12685 43% 5391 1078

9% 2981 1903

15%

49% 7939

25747 31% 34% 2699

5% 43% 3374 675

15% 5123 9% 1866 1191

15%

1261 49% 2524

6337 3862 31% 1580 251

19409 5% 1019 768

15%

Total: 63752 Total: 47926 Total: 41756

39897 51989 54923

6337 10071 13306

19409 19409 19409

L¹ + D¹ 25747 L² + D² 29480 L³ + D³ 32716

TRIP 1 TRIP 2 TRIP 3

(13)

The first percentages were calculated based on previous shipments in the past (see following table).

First trip (first time used and returned) Recover % Shipment

1

Shipment 2

Shipment 3

Shipment 4

Shipment 5

Average % of excess pallets

% of all pallets

% Good 56% 76% 22% 60% 76% 58% 58% 49%

% Repaired 37% 21% 63% 40% 21% 36% 36% 31%

% Destroyed 7% 3% 14% 0% 4% 6% 5,8% 5%

% Total 100% 100% 100% 100% 100% 100% 100% 85%

lost 15%

100%

The following table is a summery of the previous diagram in Appendix 7

Recover % 1st trip % 1st trip # 2nd trip % 2nd trip # 3rd trip % 3rd trip # Total per year

% Good 49,3% 63752 34,0% 47926 25,5% 41756 153433

% Repaired 30,8% 39897 42,5% 51989 46,8% 54923 146809

% Destroyed 4,9% 6337 8,5% 10071 12,8% 13306 29715

% Lost 15% 19409 15% 19409 15% 19409 58228

% Total 100% 129395 100% 129395 100% 129395 388185

(14)

Appendix 8: Calculations of the Handling costs for scenario 2

Handling costs of the Fork truck (FT)

Salary per man (incl. all primary and secundary) $ 44.000 Fork truck (wright off, battery, reparation) $ 16.000 Total handling costs per year at brewery $ 60.000

36,5 cycli (10 days per cycli) of 48 hours 1752 hour

minus: 20% (vacation en illness) -350,4 1402 hour

minus: 25% inproductivity -350,4 1051 hour

Productive hours per man per year 1051

Fork Truck (FT) Movement/hour Palletloads/hour

1 FT (= 1 fork = 1 pallet load) 30 30

2 FT (=2 forks = 2 pallet loads) 25 50

3 FT (= 3 forks = 3 pallet loads) 20 60

Productive hours per man per

year per hour Total per year

Pallet loads 1051 60 63060

Movements 1051 20 21020

Handling Cost per pallet with FT

$60.000 / 63060 $0,95 per palletload to move

$60,000 / 21020 $2,85 per movement

$0.95 per pallet load / 15 (# pallets per load) $ 0,06

Handling costs of the Special truck (ST: Buizencar)

Salary man per year $ 44.000 Special truck per year (Buizencar) $ 44.000

Total $ 88.000

Productive hours per man per year (see FT) 1051

Pallets per Special truck (Buizencar) movement Movement/hour Pallets/hour

24 spaces x 15 pallets = 360 10 3600

Total pallets per year calculation

Total movements

per year calculation

3783600 1051 x 3600 pallets/hour 10510 1051 x 10 movement/hour

Handling Cost per pallet with Buizencar

$ 88.000 / 10510 movements $ 8,37

$ 88.000 / 3783600 pallets $ 0,023

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