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Gaining market share by delivering more

Analysis of the European express market in order to provide strategic

marketing options for TNT to become market leader in this market

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Table of Content

Appendix 1: DHL Financial Statements………..2

Appendix 2A: Fedex Current Financial Statements………3

Appendix 2B: Financial History Fedex ………..4

Appendix 3: UPS Financial Statements………..5

Appendix 4A: Brand Ranking Global……….6

Appendix 4B: Brand Ranking Europe……….8

Appendix 5: Corruption Perception Index……….10

Appendix 6A: GNI Index………...14

Appendix 6B: GDP 2004………...18

Appendix 6C: PPP……….19

Appendix 6D: HDI………22

Appendix 7: Total Population………...23

Appendix 8: TNT Financial Statements………....24

Appendix 9A: Product Overview TNT……….25

Appendix 9B: DHL Product Overview……….26

Appendix 9C: Fedex Product Overview………...28

Appendix 9D: UPS Product Overview……….30

Appendix 10A: Comparison TNT’s 0900 express………...32

Appendix 10B: Comparison TNT’s 1200 express………...34

Appendix 10C: Comparison TNT’s global express……….36

Appendix 10D: Comparison TNT’s economy express………38

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Appendix 4 A: Brand Ranking Global

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& $' . 9 3 7 G7 1< 9C5 . G " 5 5 1 3 !7 3 > . # 7 : &'>> 7 $ &$-) -3 % 7 : 5 % 3: !'>> 7 # 7 G7 & 5 1 $ B 3 > . , ? H? . F &-3 ( 5 . / . $ 3 5 !$ # &? 5 3 3 '>> 7 - . 5 1 7 : 1<> . , ! # ? H? . !&? 8 ! F ! 9 ; . ! ? & > % - 3 ' C ' 3 ( : - 5 !, 5, 5 9 ? 5 # ( & . ) B 5 $ 5 % ' 9 -3 !( $ # = !& . 6 ! ' ! ? 5

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Appendix 4 B: Brand Ranking Europe

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-!" 7 3 # ( & 3% < : 8 < A8 ? 5 1< $ 5: ? @ 7 ! # 9 0 . &< A - % $ % 3 ! # ' & A > 7 % ? < " = 9 0 . !7 A5E $ 5 ! @ # &$ - 0 . ! # - 0 . & . 6

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Appendix 5: Corruption Perception Index

TI 2005 Corruption Perceptions Index

Country

rank Country 2005 CPI score*

Confidence

range** Surveys used***

1 Iceland 9.7 9.5 - 9.7 8 Finland 9.6 9.5 - 9.7 9 2 New Zealand 9.6 9.5 - 9.7 9 4 Denmark 9.5 9.3 - 9.6 10 5 Singapore 9.4 9.3 - 9.5 12 6 Sweden 9.2 9.0 - 9.3 10 7 Switzerland 9.1 8.9 - 9.2 9 8 Norway 8.9 8.5 - 9.1 9 9 Australia 8.8 8.4 - 9.1 13 10 Austria 8.7 8.4 - 9.0 9 Netherlands 8.6 8.3 - 8.9 9 11 United Kingdom 8.6 8.3 - 8.8 11 13 Luxembourg 8.5 8.1 - 8.9 8 14 Canada 8.4 7.9 - 8.8 11 15 Hong Kong 8.3 7.7 - 8.7 12 16 Germany 8.2 7.9 - 8.5 10 17 USA 7.6 7.0 - 8.0 12 18 France 7.5 7.0 - 7.8 11 Belgium 7.4 6.9 - 7.9 9 19 Ireland 7.4 6.9 - 7.9 10 Chile 7.3 6.8 - 7.7 10 21 Japan 7.3 6.7 - 7.8 14 23 Spain 7.0 6.6 - 7.4 10 24 Barbados 6.9 5.7 - 7.3 3 25 Malta 6.6 5.4 - 7.7 5 26 Portugal 6.5 5.9 - 7.1 9 27 Estonia 6.4 6.0 - 7.0 11 Israel 6.3 5.7 - 6.9 10 28 Oman 6.3 5.2 - 7.3 5 30 United Arab Emirates 6.2 5.3 - 7.1 6 31 Slovenia 6.1 5.7 - 6.8 11 Botswana 5.9 5.1 - 6.7 8 Qatar 5.9 5.6 - 6.4 5 Taiwan 5.9 5.4 - 6.3 14 32 Uruguay 5.9 5.6 - 6.4 6 36 Bahrain 5.8 5.3 - 6.3 6 Cyprus 5.7 5.3 - 6.0 5 37 Jordan 5.7 5.1 - 6.1 10 39 Malaysia 5.1 4.6 - 5.6 14 Hungary 5.0 4.7 - 5.2 11 Italy 5.0 4.6 - 5.4 9 40 South Korea 5.0 4.6 - 5.3 12

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43 Tunisia 4.9 4.4 - 5.6 7 44 Lithuania 4.8 4.5 - 5.1 8 45 Kuwait 4.7 4.0 - 5.2 6 46 South Africa 4.5 4.2 - 4.8 11 Czech Republic 4.3 3.7 - 5.1 10 Greece 4.3 3.9 - 4.7 9 Namibia 4.3 3.8 - 4.9 8 47 Slovakia 4.3 3.8 - 4.8 10 Costa Rica 4.2 3.7 - 4.7 7 El Salvador 4.2 3.5 - 4.8 6 Latvia 4.2 3.8 - 4.6 7 51 Mauritius 4.2 3.4 - 5.0 6 Bulgaria 4.0 3.4 - 4.6 8 Colombia 4.0 3.6 - 4.4 9 Fiji 4.0 3.4 - 4.6 3 55 Seychelles 4.0 3.5 - 4.2 3 Cuba 3.8 2.3 - 4.7 4 Thailand 3,8 3.5 - 4.1 13 59 Trinidad and Tobago 3,8 3.3 - 4.5 6 Belize 3.7 3.4 - 4.1 3 62 Brazil 3,7 3.5 - 3.9 10 64 Jamaica 3.6 3.4 - 3.8 6 Ghana 3.5 3.2 - 4.0 8 Mexico 3.5 3.3 - 3.7 10 Panama 3.5 3.1 - 4.1 7 Peru 3.5 3.1 - 3.8 7 65 Turkey 3.5 3.1 - 4.0 11 Burkina Faso 3.4 2.7 - 3.9 3 Croatia 3.4 3.2 - 3.7 7 Egypt 3.4 3.0 - 3.9 9 Lesotho 3.4 2.6 - 3.9 3 Poland 3.4 3.0 - 3.9 11 Saudi Arabia 3.4 2.7 - 4.1 5 70 Syria 3.4 2.8 - 4.2 5 77 Laos 3.3 2.1 - 4.4 3 China 3.2 2.9 - 3.5 14 Morocco 3.2 2.8 - 3.6 8 Senegal 3.2 2.8 - 3.6 6 Sri Lanka 3.2 2.7 - 3.6 7 78 Suriname 3.2 2.2 - 3.6 3 Lebanon 3.1 2.7 - 3.3 4 83 Rwanda 3.1 2.1 - 4.1 3 Dominican Republic 3.0 2.5 - 3.6 6 Mongolia 3.0 2.4 - 3.6 4 85 Romania 3.0 2.6 - 3.5 11 Armenia 2.9 2.5 - 3.2 4 88 Benin 2.9 2.1 - 4.0 5

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Bosnia and Herzegovina 2.9 2.7 - 3.1 6 Gabon 2.9 2.1 - 3.6 4 India 2.9 2.7 - 3.1 14 Iran 2.9 2.3 - 3.3 5 Mali 2.9 2.3 - 3.6 8 Moldova 2.9 2.3 - 3.7 5 Tanzania 2.9 2.6 - 3.1 8 Algeria 2.8 2.5 - 3.3 7 Argentina 2.8 2.5 - 3.1 10 Madagascar 2.8 1.9 - 3.7 5 Malawi 2.8 2.3 - 3.4 7 Mozambique 2.8 2.4 - 3.1 8 97 Serbia and Montenegro 2.8 2.5 - 3.3 7 Gambia 2.7 2.3 - 3.1 7 Macedonia 2.7 2.4 - 3.2 7 Swaziland 2.7 2.0 - 3.1 3 103 Yemen 2.7 2.4 - 3.2 5 Belarus 2.6 1.9 - 3.8 5 Eritrea 2.6 1.7 - 3.5 3 Honduras 2.6 2.2 - 3.0 7 Kazakhstan 2.6 2.2 - 3.2 6 Nicaragua 2.6 2.4 - 2.8 7 Palestine 2.6 2.1 - 2.8 3 Ukraine 2.6 2.4 - 2.8 8 Vietnam 2.6 2.3 - 2.9 10 Zambia 2.6 2.3 - 2.9 7 107 Zimbabwe 2.6 2.1 - 3.0 7 Afghanistan 2.5 1.6 - 3.2 3 Bolivia 2.5 2.3 - 2.9 6 Ecuador 2.5 2.2 - 2.9 6 Guatemala 2.5 2.1 - 2.8 7 Guyana 2.5 2.0 - 2.7 3 Libya 2.5 2.0 - 3.0 4 Nepal 2.5 1.9 - 3.0 4 Philippines 2.5 2.3 - 2.8 13 117 Uganda 2.5 2.2 - 2.8 8 Albania 2.4 2.1 - 2.7 3 Niger 2.4 2.2 - 2.6 4 Russia 2.4 2.3 - 2.6 12 126 Sierra Leone 2.4 2.1 - 2.7 3 Burundi 2.3 2.1 - 2.5 3 Cambodia 2.3 1.9 - 2.5 4 Congo, Republic of 2.3 2.1 - 2.6 4 Georgia 2.3 2.0 - 2.6 6 Kyrgyzstan 2.3 2.1 - 2.5 5 130 Papua New Guinea 2.3 1.9 - 2.6 4

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Venezuela 2.3 2.2 -2.4 10 Azerbaijan 2.2 1.9 - 2.5 6 Cameroon 2.2 2.0 - 2.5 6 Ethiopia 2.2 2.0 - 2.5 8 Indonesia 2.2 2.1 - 2.5 13 Iraq 2.2 1.5 - 2.9 4 Liberia 2.2 2.1 - 2.3 3 137 Uzbekistan 2.2 2.1 - 2.4 5 Congo, Democratic Republic 2.1 1.8 - 2.3 4 Kenya 2.1 1.8 - 2.4 8 Pakistan 2.1 1.7 - 2.6 7 Paraguay 2.1 1.9 - 2.3 7 Somalia 2.1 1.6 - 2.2 3 Sudan 2.1 1.9 - 2.2 5 144 Tajikistan 2.1 1.9 - 2.4 5 151 Angola 2.0 1.8 - 2.1 5 Cote d'Ivoire 1.9 1.7 - 2.1 4 Equatorial Guinea 1.9 1.6 - 2.1 3 152 Nigeria 1.9 1.7 - 2.0 9 Haiti 1.8 1.5 - 2.1 4 Myanmar 1.8 1.7 - 2.0 4 155 Turkmenistan 1.8 1.7 - 2.0 4 Bangladesh 1.7 1.4 - 2.0 7 158 Chad 1.7 1.3 - 2.1 6

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Appendix 11 Transit Times and Rates

From To Company Services Delivery time Price

Amsterdam Barcelona TNT 0900 express next day 0900 € 191,03

Amsterdam Barcelona TNT 1200 express next day 1200 € 159,19

Amsterdam Barcelona TNT global express next day 1800 € 127,35

Amsterdam Barcelona TNT economy express 3 days 1800 € 79,54

Amsterdam Barcelona UPS express plus next day 0900 € 203,57

Amsterdam Barcelona UPS express next day 10.30 € 162,73

Amsterdam Barcelona UPS express saver next day 17.00 € 142,48

Amsterdam Barcelona UPS standard 4 days € 76,95

Amsterdam Barcelona FedEx international priority next day 1200 € 110,80

Amsterdam Barcelona DHL europlus 2 days € 66,70

Amsterdam Buenos Aires TNT 0900 express n/a € 476,26

Amsterdam Buenos Aires TNT 1200 express n/a € 396,88

Amsterdam Buenos Aires TNT global express 4 days before 1800 € 317,48

Amsterdam Buenos Aires TNT economy express 11 days before € 293,29

Amsterdam Buenos Aires UPS express NA1 5 days n/a

Amsterdam Buenos Aires UPS worldwide express 6 days € 311,34

Amsterdam Buenos Aires UPS worldwide expited 8 days € 219,54

Amsterdam Buenos Aires FedEx international priority 8 days € 257,80

Amsterdam Buenos Aires DHL worldwide parcel express 5 days € 257,60

Amsterdam Johannesburg TNT 0900 express 3 days before 0900 € 476,26

Amsterdam Johannesburg TNT 1200 express 3 days before 1200 € 396,88

Amsterdam Johannesburg TNT global express 3 days before 1800 € 317,48

Amsterdam Johannesburg TNT economy express 5 days before 1800 € 293,29

Amsterdam Johannesburg UPS worldwide express 8 days before 1800 € 311,34

Amsterdam Johannesburg FedEx international priority 6 days before 1800 € 257,80

Amsterdam Johannesburg DHL worldwide parcel express 5 days € 257,60

Amsterdam Kyoto TNT 0900 express 3 days before 0900 € 367,59

Amsterdam Kyoto TNT 1200 express 3 days before 1200 € 306,32

Amsterdam Kyoto TNT global express 3 days before 1800 € 245,03

Amsterdam Kyoto TNT economy express 4 days before 1800 € 197,78

Amsterdam Kyoto UPS worldwide express 4 days € 234,79

Amsterdam Kyoto UPS worldwide expited 7 days € 219,54

Amsterdam Kyoto FedEx international priority 4 days € 198,70

Amsterdam Kyoto DHL worldwide parcel express 5 days € 190,88

Amsterdam New York TNT 0900 express 2 days before 0900 € 367,59

Amsterdam New York TNT 1200 express 2 days before 1200 € 306,32

Amsterdam New York TNT global express 2 days before 1800 € 245,03

Amsterdam New York TNT economy express 5 days before 1800 € 197,78

Amsterdam New York UPS express NA1 next day 1030

Amsterdam New York UPS worldwide express next day 1030 € 172,41

Amsterdam New York UPS worldwide expited 6 days € 154,86

Amsterdam New York Fedex international priority next day 1030 € 151,70

Amsterdam New York DHL worldwide parcel express 2 days € 159,85

Barcelona Amsterdam TNT 0900 express 2 days before 0900 € 226,06

Barcelona Amsterdam TNT 1200 express 2 days before 1200 € 209,33

Barcelona Amsterdam TNT global express 2 days before 1800 € 187,03

Barcelona Amsterdam TNT economy express 6 days before 1800 € 127,98

Barcelona Amsterdam UPS express plus 2 days before 0900 € 288,20

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Barcelona Amsterdam UPS express saver 2 days before 1800 € 209,10

Barcelona Amsterdam UPS standard 3 days before 1800 € 150,88

Barcelona Amsterdam Fedex international priority next day before 20.00 € 110,80

Barcelona Amsterdam DHL n/a n/a n/a

Barcelona Beunos Aires TNT 0900 express n/a € 313,72

Barcelona Beunos Aires TNT 1200 express n/a € 296,99

Barcelona Beunos Aires TNT global express 7 days € 274,69

Barcelona Beunos Aires TNT economy express 11 days € 204,88

Barcelona Beunos Aires UPS worldwide express 4 days before 1800 € 343,36

Barcelona Beunos Aires UPS worldwide expited 9 days before 1800 € 303,43

Barcelona Beunos Aires Fedex international priority 2 days before 1800 € 300,30

Barcelona Beunos Aires DHL n/a n/a n/a

Barcelona Johannesburg TNT 0900 express 3 days before 0900 € 343,95

Barcelona Johannesburg TNT 1200 express 3 days before 1200 € 327,22

Barcelona Johannesburg TNT global express 3 days before 1800 € 304,92

Barcelona Johannesburg TNT economy express 9 days before 1800 € 204,27

Barcelona Johannesburg UPS worldwide express 7 days before 1800 € 358,36

Barcelona Johannesburg Fedex international priority 4 days before 1800 € 300,30

Barcelona Johannesburg DHL n/a n/a n/a

Barcelona Kyoto TNT 0900 express 3 days before 0900 € 343,95

Barcelona Kyoto TNT 1200 express 3 days before 1200 € 327,22

Barcelona Kyoto TNT global express 3 days before 1800 € 304,92

Barcelona Kyoto TNT economy express 6 days before 1800 € 204,27

Barcelona Kyoto UPS worldwide express 2 days before 1800 € 358,36

Barcelona Kyoto UPS worldwide expedited 8 days before 1800 € 311,11

Barcelona Kyoto Fedex international priority 4 days before 1800 € 287,30

Barcelona Kyoto DHL n/a n/a n/a

Barcelona New York TNT 0900 express 2 days before 0900 € 292,68

Barcelona New York TNT 1200 express 2 days before 1200 € 275,95

Barcelona New York TNT global express 2 days before 1800 € 253,65

Barcelona New York TNT economy express 8 days before 1800 € 183,84

Barcelona New York UPS worldwide express next day before 1200 € 268,80

Barcelona New York UPS worldwide expedited 9 days before 1800 € 248,41

Barcelona New York Fedex international priority 3 days before 1030 € 233,00

Barcelona New York DHL n/a n/a n/a

Buenos Aires Amsterdam TNT 0900 express 8 days before 0900 n/a

Buenos Aires Amsterdam TNT 1200 express 8 days before 1200 n/a

Buenos Aires Amsterdam TNT global express 8 days before 1800 n/a

Buenos Aires Amsterdam TNT economy express 8 days before 1800 n/a

Buenos Aires Amsterdam UPS worldwide expedited 8 days before 1800 € 213,13

Buenos Aires Amsterdam UPS worldwide express 4 days before 1030 € 220,66

Buenos Aires Amsterdam UPS worldwide express plus 4 days before 0900 € 258,12

Buenos Aires Amsterdam Fedex international priority 4 days before 2000 € 178,16

Buenos Aires Amsterdam DHL n/a n/a n/a

Buenos Aires Barcelona TNT 0900 express 8 days before 0900 n/a

Buenos Aires Barcelona TNT 1200 express 8 days before 1200 n/a

Buenos Aires Barcelona TNT global express 8 days before 1800 n/a

Buenos Aires Barcelona TNT economy express 9 days before 1800 n/a

Buenos Aires Barcelona UPS worldwide expedited 8 days before 1800 € 213,13

Buenos Aires Barcelona UPS worldwide express 4 days before 1030 € 220,66

Buenos Aires Barcelona UPS worldwide express plus 4 days before 0900 € 258,12

Buenos Aires Barcelona Fedex international priority 5 days before 1200 € 178,16

Buenos Aires Barcelona DHL n/a n/a n/a

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Buenos Aires Johannesburg TNT global express 8 days before 1800 n/a

Buenos Aires Johannesburg TNT economy express 11 days before 1800 n/a

Buenos Aires Johannesburg UPS worldwide express 8 days before 1800 € 282,20

Buenos Aires Johannesburg Fedex international priority 6 days before 1800 € 221,45

Buenos Aires Johannesburg DHL n/a n/a n/a

Buenos Aires Kyoto TNT global express 9 days before 1800 n/a

Buenos Aires Kyoto TNT economy express 10 days before 1800 n/a

Buenos Aires Kyoto UPS worldwide expedited 8 days before 1800 € 232,31

Buenos Aires Kyoto UPS worldwide express 7 days before 1800 € 240,52

Buenos Aires Kyoto Fedex international priority 5 days before 1800 € 178,16

Buenos Aires Kyoto DHL n/a n/a n/a

Buenos Aires New York TNT 0900 express 4 days before 0900 n/a

Buenos Aires New York TNT 1200 express 4 days before 1200 n/a

Buenos Aires New York TNT global express 4 days before 1800 n/a

Buenos Aires New York TNT economy express 9 days before 1800 n/a

Buenos Aires New York UPS worldwide express plus 3 days before 0800 € 205,77

Buenos Aires New York UPS worldwide express 3 days before 1200 € 180,02

Buenos Aires New York UPS worldwide expedited 4 days before 1800 € 173,83

Buenos Aires New York Fedex international priority 3 days before 1030 € 149,02

Buenos Aires New York DHL n/a n/a n/a

Johannesburg Amsterdam TNT 0900 express 2 days before 0900 n/a

Johannesburg Amsterdam TNT 1200 express 2 days before 1200

Johannesburg Amsterdam TNT global express 2 days before 1800 € 408,46

Johannesburg Amsterdam TNT economy express 4 days before 1800 € 148,11

Johannesburg Amsterdam UPS worldwide express 3 days before 1030 n/a

Johannesburg Amsterdam Fedex international priority 7 days before 2000 n/a

Johannesburg Amsterdam DHL n/a n/a n/a

Johannesburg Barcelona TNT 0900 express 2 days before 0900 n/a

Johannesburg Barcelona TNT 1200 express 2 days before 1200 n/a

Johannesburg Barcelona TNT global express 2 days before 1800 € 408,46

Johannesburg Barcelona TNT economy express 8 days before 1800 € 148,11

Johannesburg Barcelona UPS worldwide express 3 days before 1030 n/a

Johannesburg Barcelona Fedex international priority 7 days before 1200 n/a

Johannesburg Barcelona DHL n/a n/a n/a

Johannesburg Buenos Aires TNT global express 7 days before 1800 € 479,03

Johannesburg Buenos Aires UPS worldwide express 7 days before 1800 n/a

Johannesburg Buenos Aires Fedex international priority 6 days before 1800 n/a

Johannesburg Buenos Aires DHL n/a n/a n/a

Johannesburg Kyoto TNT global express 3 days before 1800 € 477,37

Johannesburg Kyoto TNT economy express 9 days before 1800 € 262,35

Johannesburg Kyoto UPS worldwide express 7 days before 1800 n/a

Johannesburg Kyoto Fedex international priority 6 days before 1800 n/a

Johannesburg Kyoto DHL n/a n/a n/a

Johannesburg New York TNT 1200 express 2 days before 1200 n/a

Johannesburg New York TNT global express 2 days before 1800 € 408,46

Johannesburg New York TNT economy express 8 days before 1800 € 262,35

Johannesburg New York UPS worldwide express 3 days before 1200 n/a

Johannesburg New York Fedex international priority 2 days before 1030 n/a

Johannesburg New York DHL n/a n/a n/a

Kyoto Amsterdam TNT 0900 express 3 days before 0900 n/a

Kyoto Amsterdam TNT 1200 express 3 days before 1200 n/a

Kyoto Amsterdam TNT global express 3 days before 1800 € 279,43

Kyoto Amsterdam TNT economy express 8 days before 1800 € 676,29

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Kyoto Amsterdam UPS worldwide express 2 or 3 days before 1030 € 340,69

Kyoto Amsterdam UPS worldwide expedited 4 days before 1800 € 308,40

Kyoto Amsterdam Fedex international priority 2 days before 2000 € 269,28

Kyoto Amsterdam DHL jumbo junior 2 days before 1800 € 144,00

Kyoto Amsterdam DHL worldwide parcel express 2 days before 1800 € 294,48

Kyoto Barcelona TNT 0900 express 3 days before 0900 € 409,59

Kyoto Barcelona TNT 1200 express 3 days before 1200 € 379,88

Kyoto Barcelona TNT global express 3 days before 1800 € 374,22

Kyoto Barcelona TNT economy express 9 days before 1800 € 676,29

Kyoto Barcelona UPS worldwide express plus 2 or 3 days before 0900 € 413,92

Kyoto Barcelona UPS worldwide express 2 or 3 days before 1030 € 386,57

Kyoto Barcelona UPS worldwide expedited 4 days before 1800 € 366,18

Kyoto Barcelona Fedex international priority 4 days before 1200 € 269,28

Kyoto Barcelona DHL jumbo junior 2 days before 1800 € 144,00

Kyoto Barcelona DHL worldwide parcel express 2 days before 1800 € 294,48

Kyoto Buenos Aires TNT 0900 express 8 days before 0900 € 441,43

Kyoto Buenos Aires TNT 1200 express 8 days before 1200 € 411,72

Kyoto Buenos Aires TNT global express 8 days before 1800 € 406,06

Kyoto Buenos Aires UPS worldwide express 3 days € 454,63

Kyoto Buenos Aires UPS worldwide expited 7 days € 427,79

Kyoto Buenos Aires Fedex international priority 2 days before 1800 € 250,13

Kyoto Buenos Aires DHL jumbo junior 6 days € 288,00

Kyoto Buenos Aires DHL worldwide parcel express 6 days € 478,08

Kyoto Johannesburg TNT 1200 express 3 days before 1200 € 444,26

Kyoto Johannesburg TNT global express 3 days before 1800 € 408,89

Kyoto Johannesburg TNT economy express 9 days before 1800 € 1.229,49

Kyoto Johannesburg UPS worldwide express 8 days € 538,51

Kyoto Johannesburg Fedex international priority 6 days before 1800 € 659,95

Kyoto Johannesburg DHL jumbo junior 3 days € 288,00

Kyoto Johannesburg DHL worldwide parcel express 3 days € 478,08

Kyoto New York TNT 1200 express 2 days 1200 € 274,48

Kyoto New York TNT global express 2 days 1800 € 239,11

Kyoto New York TNT economy express 8 days 1800 € 548,25

Kyoto New York UPS worldwide express plus 1or 2 days before 0800 € 275,44

Kyoto New York UPS worldwide express 1or 2 days before 1030 € 240,08

Kyoto New York UPS worldwide expited 3 or 4 days before 1800 € 236,19

Kyoto New York Fedex international priority next day 1030 € 218,95

Kyoto New York DHL jumbo junior next day before 1800 € 144,00

Kyoto New York DHL worldwide parcel express next day before 1800 € 194,40

New York Amsterdam TNT 0900 express 2 days before 0900 n/a

New York Amsterdam TNT 1200 express 2 days before 1200 € 235,19

New York Amsterdam TNT global express 2 days before 1800 € 189,19

New York Amsterdam TNT economy express 3 days before 1800 € 173,25

New York Amsterdam UPS worldwide express plus 2 days before 0900 € 183,39

New York Amsterdam UPS worldwide express 2 days before 1030 € 145,93

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New York Amsterdam Fedex international priority plus 3 days € 167,41

New York Amsterdam Fedex international priority 3 days before 2000 € 167,41

New York Amsterdam Fedex international economy 5 days € 158,79

New York Amsterdam DHL international document 2 days before 1800 € 145,79

New York Barcelona TNT 0900 express 2 days before 0900 n/a

New York Barcelona TNT 1200 express 2 days before 1200 € 296,63

New York Barcelona TNT global express 2 days before 1800 € 249,70

New York Barcelona TNT economy express 4 days before 1800 € 230,45

New York Barcelona UPS worldwide express plus 2 days before 0900 € 205,40

New York Barcelona UPS worldwide express 2 days before 1030 € 167,94

New York Barcelona UPS worldwide expedited 3 days before 1800 € 159,75

New York Barcelona Fedex international priority 3 days before 1200 € 188,41

New York Barcelona Fedex international economy 5 days € 178,90

New York Barcelona DHL international document 2 days before 1800 € 171,61

New York Buenes Aires TNT 1200 express 4 days 1200 € 359,41

New York Buenes Aires TNT global express 4 days before 1800 € 313,41

New York Buenes Aires TNT economy express 8 days before 1800 € 20,86

New York Buenes Aires UPS worldwide express 3 days before 1800 € 303,27

New York Buenes Aires UPS worldwide expited 6 days before 1800 € 271,20

New York Buenes Aires Fedex international priority 3 days before 1800 € 340,50

New York Buenes Aires Fedex international economy 5 days € 298,05

New York Buenes Aires DHL international document 2 days before 1800 € 302,81

New York Johannesburg TNT 1200 express 4 days before 1200 € 459,70

New York Johannesburg TNT global express 4 days before 1800 € 423,20

New York Johannesburg TNT economy express 9 days before 1800 n/a

New York Johannesburg UPS worldwide express 8 days before 1800 € 337,93

New York Johannesburg Fedex international priority 4 days before 1800 € 382,42

New York Johannesburg Fedex international economy 6 days € 322,50

New York Johannesburg DHL international document 3 days € 343,40

New York Kyoto TNT 1200 express 7 days before 1200 € 250,53

New York Kyoto TNT global express 7 days before 1800 € 204,52

New York Kyoto UPS worldwide express 3 days before 1800 € 145,93

New York Kyoto UPS worldwide expited 7 days before 1800 € 140,31

New York Kyoto Fedex international priority 4 days before 1800 € 165,85

New York Kyoto Fedex international economy 5 days € 153,87

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• Promoting more national brands and less private label brands is effective in gaining a higher promotion image &amp; more share-of-wallet • For deal-prone consumers, deeper

Keywords: Promotions, Promotion Image, Share-of-wallet, Deal-proneness, Retailers, National brands, Private label brands, Promotion Intensity, Promotion Depth, Type of brand,

›   This means that brands with a larger market share in a certain store take more brand switchers over from the other brands with a price promo-on than brands with a smaller

Level of customer segmentation Identification of customer needs Level of financial performance Strongness of the brand/ image Competitor analysis Customer

In ranking the relative influence of different operational characteristics on the tracking error of ETFs, we also simply assume equal weights. It is highly probably that

Door experimenteel onderzoek in te zetten en meerdere factoren, type Facebookgebruiker, leeftijd, zowel berichtattitude als merkattitude en verschillende typen content, mee te