University of Groningen
The impact of the hospital environment
Zijlstra, Emma
DOI:
10.33612/diss.161614165
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Publication date: 2021
Link to publication in University of Groningen/UMCG research database
Citation for published version (APA):
Zijlstra, E. (2021). The impact of the hospital environment: understanding the experience of the patient journey. University of Groningen. https://doi.org/10.33612/diss.161614165
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The impact of the
hospital environment
Understanding the experience of the patient journey
This research was funded by the Department of Facilities and Estates of the University Medical Center Groningen and performed in a consortium of Hanze University of Applied Sciences and the University Medical Center Groningen.
The printing of this dissertation was financially supported by: – Hanze University of Applied Sciences
– University Medical Center of Groningen – University of Groningen
– Research Institute SHARE
Printing: Ridderprint, the Netherlands Paranimfen: Erzsi de Haan & Martijn Vos © Emma Zijlstra, 2021
All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or any information storage or retrieval system, without permission from the author.
The impact of the hospital
environment
Understanding the experience of the patient journey
Proefschrift
ter verkrijging van de graad van doctor aan de Rijksuniversiteit Groningen
op gezag van de
rector magnificus prof. dr. C. Wijmenga en volgens besluit van het College voor Promoties.
De openbare verdediging zal plaatsvinden op woensdag 31 maart 2021 om 12.45 uur
door
Emma Zijlstra
geboren op 16 oktober 1986 te Smallingerland
Promotores
Prof. dr. C.P. van der Schans Prof. dr. M. Hagedoorn
Copromotor
Dr. M.P. MobachBeoordelingscommissie
Prof. dr. R. Sanderman Prof. dr. H.S.M. Kort Prof. dr. E. Buskens5
Contents
Chapter 1 General introduction 7
Chapter 2 Route complexity and simulated physical ageing negatively influence wayfinding 17
Chapter 3 Motion nature projection reduces patient’s psycho-physiological anxiety during CT imaging 29
Chapter 4 The effect of a non-talking rule on the sound level and perception of patients in an outpatient infusion center 47
Chapter 5 The experience of patients in an outpatient infusion center: A qualitative study 63
Chapter 6 Experiencing the physical and psychosocial aspects in an oncology ward in the Netherlands 79
Chapter 7 Summary 93
Chapter 8 General discussion 99
Appendices Nederlandse samenvatting 119
References 127
Dankwoord 137
Research institute SHARE 141
