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HEALTH AND TASTE BENEFITS

OF FOOD:

THE INFLUENCE OF CONTEXT

ANNA FENKO

UNIVERSITY OF TWENTE, THE NETHERLANDS a.fenko@utwente.nl

(2)

The

problem

• How to

promote

healthy

eating?

• The context of

culture and

situation

Study 1

• Influence of

food labels on

taste

expectations:

• The context of

product

category

Study 2

• Skepticism

toward food

labels:

• The context of

(multi)sensory

presentation

Study 3

• Nutrition

labels in

restaurants:

• The context of

a meal

11/30/2016 2

CONTENTS

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HOW TO PROMOTE HEALTHY FOOD CHOICE

WITHOUT COMPROMISING ON TASTE?

(4)

• Healthy food is often perceived as boring and tasteless

(e.g., boiled vegetables, porridge).

• The food that is perceived as tasty (e.g., ice cream,

chocolate, steak, fries) usually contains a lot of sugar and

saturated fat, which is considered unhealthy by

contemporary medicine.

• People feel guilty when they eat “unhealthy” food, but when

they eat “healthy” food, they do not enjoy it as much as they

enjoy “unhealthy” food.

IMPLICIT UNHEALTHY = TASTY INTUITION:

(5)
(6)

• Experiments with tasting the same products (crackers and milk shakes), while the information about the amount of “bad fat” was manipulated, showed

negative relations between “healthiness” and “enjoyment” (Raghunathan et al., 2006).

Unhealthy = tasty intuition affects food enjoyment and choice.

The actual choice of healthy/tasty products may be affected by the situation that activates health/hedonic needs

(hospital/party)

Unhealthy = tasty intuition works at the unconscious level (similar to price = quality heuristics).

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UNCONSCIOUS INFLUENCE

Raghunathan, R., Walker Naylor, R. & Hoyer, W.D., 2006

1 2 3 4 5 Healthy condition Unhealthy condition E nj o y m e nt r a ti n g

Enjoyment Ratings x Explicitness of Belief

that Unhealthy Food Tastes Better

Low belief that unhealthy food

generally tastes better High belief that

unhealthy food tastes better

(8)

• In France, a neutral food described as healthy is considered tastier,

more pleasurable and of better quality than when it is described as

unhealthy (Werle et al., 2013)

Unhealthy food is not tastier for everybody:

• French consume relatively high amounts of high-fat foods, but have

much lower rates of cardiovascular disease than Americans (Rozin

et al., 1999)

The French “paradox”:

• Protestant Work Ethics & utilitarian attitudes to food vs. focus on

pleasure, social interaction & hedonic food experience

Possible Explanations:

30/11/2016 8

(9)

Health labels are often ignored when shopping for everyday

food products (Grunert et al. 2010).

While shopping for food, consumers first respond to sensory

cues, i.e. the color and shape of the package, familiarity or

ambient stimuli, such as scents and music.

Consumers are confused by conflicting product claims and

sensory cues presented on food packages (brand, name,

colors, materials, health and hedonic claims, ingredients, etc.)

11/30/2016 9

HEALTH LABELS ON FOOD PRODUCTS

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STUDY 1. THE INFLUENCE

OF FOOD LABELS ON

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“TRAFFIC LIGHT” FOOD LABELS

The labels allow the consumer to identify and avoid unhealthy products.

The information includes the number of calories, sugar, salt, saturated fat, and total fat.

Depending on how much of the daily needs of the different ingredients are in the product, these ingredients are categorized with a green label

for healthy, a yellow label for neutral, and a red label for unhealthy.

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11/30/2016 12

INFLUENCE OF HEALTHY VS. UNHEALTHY LABELS

ON TASTE EXPECTATIONS FOR HEALTHY VS. UNHEALTHY PRODUCTS

H1: Taste expectations are lower for a healthy product (salad) than for a less healthy product

(spring rolls)

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11/30/2016 13

RESULTS

3 3,5 4 4,5

no label healthy label unhealthy label

Mean taste expectations

(14)

No significant differences in taste expectations were

found between the two experimental product.

“Unhealthy” traffic light label increases taste

expectations for a healthy product (a salad).

Traffic labels do not significantly change taste

expectations for a less healthy product (spring rolls).

Therefore, the unhealthy=tasty intuition is confirmed

for a healthy product, but not for an unhealthy product.

11/30/2016 14

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STUDY 2. SKEPTICISM

TOWARD FOOD LABELS

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• H1: Consumers are more skeptical toward hedonic labels

than toward health labels.

• H2: The higher the consumer skepticism toward the food

labels is, the more negative is product evaluation, product

experience, and purchase intention.

• H3: Consumers are less skeptical toward hedonic label

when they can taste the product compared to situations in

which they can only look at the product or hold the package.

Hypotheses:

SKEPTICISM TOWARDS FOOD LABELS

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30/11/2016 17

SKEPTICISM TOWARDS FOOD LABELS

(18)

30/11/2016 18

(19)

30/11/2016 19

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• Providing consumers with product samples could enhance their

multisensory experience and help to overcome their skepticism

towards hedonic labels, but not towards health labels.

Skepticism towards the food labels can be

conquered by multisensory experience:

• The hedonic label influenced consumer responses to a hedonic

product (a chocolate cookie) more positively than the health

label.

• The health label had a negative effect on consumer responses

to a more healthful product (apple juice).

The dominance of hedonic attributes in

consumer food choice:

11/30/2016 20

(21)

STUDY 3. NUTRITION

(22)

Nutrition

label

Present Absent

Context

main courseHealthy main courseNon-healthy

Individual

factors

General health interest Attitudes towards labels

WHAT INFLUENCES FOOD CHOICE IN RESTAURANTS?

Starter choice

Main course

(23)

11/30/2016 23

NUTRITION LABELS IN RESTAURANTS

Fenko & Fassen, 2014

The nutrition label states:

“These items are

composed by a registered dietician for a better

eating pattern. They contain <300 calories, <8gr saturated fat, <300mg sodium, and <50mg cholesterol”.

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25

29

33

32

15

11

7

8

label

no label

label

no label

Healthy main course

Unhealthy main course

Healthy starter

Unhealthy starter

(25)

15

14

13

16

25

26

27

24

label

no label

label

no label

Healthy main course

Unhealthy main course

Healthy dessert

Unhealthy dessert

(26)

0

20

40

60

80

100

Good Bad Important Not important Valuable Worthless

R

e

s

ponde

nts

%

Product Menu card

(27)

The main course had a significant “compensation” effect on consumers’ choice of a starter, but not on a dessert choice.

Nutrition labels had no effect on food choice.

Consumers’ attitudes towards nutrition labels on menu cards were less positive than towards nutrition labels on food packages.

In restaurants, hedonic goals are more salient than health goals.

11/30/2016 27

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Context is important in food evaluation and choice. Health labels can negatively influence taste expectations and experience, but the effects depend on a product group and situational

context.

People are generally skeptical towards food labels.

Multisensory experience can help to overcome skepticism towards hedonic labels, but not towards health labels.

People do not appreciate nutrition information in a hedonic situation (e.g., in restaurants).

30/11/2016 28

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