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Idea

Summer Academy for Social Media Trainers

in Local & Regional governments and businesses

offer a train the

train-er program for Social

Media Trainers in

Local & Regional

governments and

businesses

Execute

Result

by Thomas More and

Hanze University of Applied

Sciences (Marijke Lemal

(TM); Nancy Huttenga and

Jan Liefers (HG)

for Opening Up partners

Research

Communication professionals

Basics: why social media matters:

Learning how social media changes the relationship between gov-ernments, citizens and businesses

Strategic and tactical training topics:

Integrating social media in the overal communication channel mix Social media monitoring (listen)

Creating a social media policy or guidelines How to develop a social media strategy Understanding your social media public

Managers

Basics: why social media matters:

Gaining inside knowledge of social media and why it is important for local government

Using social media to transform the role of government

Learning how social media changes the relationship between gov-ernments, citizens and businesses

Strategic and tactical training topics:

Integrating social media into your organization structure Measuring the effectiveness of your social media strategy Understanding your social media public

Policy staff

Basics: why social media matters:

Using social media to transform the role of government

Learning how social media changes the relationship between gov-ernments, citizens and businesses

Case studies and inspiring practices of gov’s and businesses work-ing with social media

Challenges:

Learning how social media can operate within the boundaries of government restrictions (rules, legal issues,..)

Learning about potential barriers for social media adoption

Promote

Program, Press release,

Website,

LinkedIn, Yammer,

Twitter, Facebook

Plan

Develop

content, structure, select

experts, application

students, facilitation,

program, publicity

SUM

MER

foR Social MEdia tRainERS in local &

REgional govERnMEntS and bUSinESSES

gRoningEn - 27-30 May 2013

aca

dEMy

25 students, from 6 countries, tought

by 13 different experts, 4 days

pro-gram; 20 evaluation questions,

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