The conditions and support approaches
that lead to organizational development in voluntary
sport clubs
EASM 2017 Magda Boven
Boven, M.A., Trooster, A.S., Kalmthout, J. van, Roest, J. van der, Dijk, B., Slender, H.W., Jong, J. deBackground
• 2012-2017
: research on vitality of voluntary sport clubs (VSC’s) in the
northern region of the Netherlands (organizational capacity and
external orientation > questionnaire n=500 VSC’s & n=15.000
members of VSC’s
• 2014
: research on effectiveness of VSC consultants
> focus group meetings, interviews
• 2015
: Creation of the platform for VSC-consultants in the northers
region of the Netherlands to stimulate knowledge sharing
Conclusion: Being in good contact with VSC-consultants & board
members of the VCS’s the question was:
“We know how the VSC’s
stand and what questions are there among consultants but how do we
really help the professionals (and thus the VSC’s) towards a sustainable
future?”
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RAAK-grant
Emphasis in applied research grant on:
• Developing a practical question from understanding
challenges of practitioners (here VSC consultants)
> research, focus group meetings, interviews
• Developing a theoretical frame from the practical
problem and develop a research question
• Develop innovative solutions in co-creation between
knowledge partners and practical partners
• Implement and evaluate new solutions and disseminate
within practice (impact)
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RAAK-project
Practical question: “How can a VSC consultant help
VSC’s to develop towards a future in which social
demands from various stakeholders are making governing
sport clubs more complex”
Research question: “Which competences and
approaches does a VSC consultant need to develop in
order to develop organizational development within
VSC’s, to make these VSC’s more vital?”
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Overview total project
5 06-09-17 Phase 1 Phase 2 Analysis Identification Manual Phase 3Training & master-learner
Assessment
Analysis and effect
Phase 4
Evaluation & learning
Dissimination & knowledge sharing
Project management
Sport Club
Consul-tant
1-measurement on both the clubs included in the case studies and clubs
not included in the case studies n=100 boards of sportclubs
Questionaire to identify highly valued VSC consultants and more understanding of challenges for this profession.
n=100 consultants
Case-studies of a divers group of valued consultants (observations, stakeholder interviews, in depth interviews).
Competences, approaches and tacit knowledge.
n=6 consultancy trajects
Developing a competence profile, manual with approaches and techniques. Develop a education for consultants with
assignments, training and
master-learning construction. Assessment on the developed competences.
n=15 students/consultants
Case-studies of newly trained
consultants (observations, stakeholder interviews, in depth interviews).
Competences, approaches and tacit knowledge.
n=6 consultancy trajects
March 2017 March 2019
Questionnaire on organizational development. Is there any process learning in these
clubs at this moment? 0-measurement N=240 boards of VSC’s
Partners
NOC
Sport Associations (+/-
70)
Voluntary Sport Clubs (VSCs) (+/- 25.000)
Government
Sportservices Sport
(NGOs)
Min
istry
VW
S
Provinces (12)
Municipalities (388)
VSC consultants VSC consultants VSC consultants VSC consultants commercial VSC consultantsWork package 1
Research question: “Under what conditions and what support
strategies does organizational development occur at VSC’s?”
Aim of this study is to gain more insight into conditions and
approaches used by professional sport club consultants, in
developing the organizational capacity of voluntary sport clubs
(VSC’s).
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Theoretic frame (1)
Sport clubs are traditionally mostly internally focused (Horch, 1994)
which need adapt more towards social changes and demands from
members and other stakeholders to be ready for the future (Lucassen &
Van Kalmthout, 2015)
To develop/vitalise sport clubs, they need:
• A strong future oriented vision (Coalter, 2007; Koski, 1995)
• Change processes that are developed buttom-up (Gmür, 2000)
• Focus on sustainable long-term development (Varhagen, 2014)
• Local context and unicity of the clubs are acknowledged (Skille, 2008)
• Volunteers should feel enough space to start initiatives
(Misener & Doherty, 2009)
• Impactful interventions should be embraced (May et al., 2013)
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• The succesful consultants have different backgrounds,
approaches and qualities > there is no ‘one best way’ in process
consulting.
• Many less experienced VSC consultants get insecure when their
approach needs much adoption towards the specific context, the
succesful process consultants don’t.
• Many VSC consultants question whether their interventions really
lead to positive and long-term changes within the sport clubs >
our goal is also to find out if any effects can be measured.
• Because the many different names de VSC consultants use, they
often do not really feel as being part of a specific profession >
our goal is also to contribute to the professionalisation of this
profession
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Organization development voluntary sport clubs
Organizational strenght - Finance - Volunteers - Members - Offer/services - Staff - Accommodation - Culture External orientation - Social contribution
- Cooperation with third parties
- Respond to trends and developments in the environment
Sustainability/ learning capacity - Degree of reflection
- Diversity in the board
- Processes/ transfer/knowledge sharing - Willingness to change
Ambition - Vision
- Policy
- Support among members
D e gr e e o f v ita lit y Movement O rg an iz ati o n al d ev e lo p m e n t Past-present
- Which movement did they make the past season?
- How did they come to here?
Present-future
- How do they want to achieve the ambition?
- Plans for the coming season?
Support? - Kind of support?
Methodology work package 1
Online questionnaire deployed under boards of VSC’s in the northern
region of the Netherlands:
• Degree of vitality (organizational strength + external orientation)
• Learning capacity
• Ambition
• Development of organizational strength
• Possible nature of support
• Composition of the board
t0 june 2017 t1 juni 2018
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Preliminary results
n=240 VSC’s
Organizational strength
:
• Athough 73,4% has confidence in the future and most of the board
members (62,9%) think development of membership will not be a problem
in the next 2 years, member retention/recruitment is seen as the biggest
bottleneck (32,5%).
• Finance and volunteers > similar situation > +/- 50% stable 25% increase
and 25% decreased
External orientation:
• 54,6% does not work regularly with other VSC’s
• 60,5% does not work regularly with other associations in the area
• 55,4% finds that they are insufficiently able to respond to developments in
the environment
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Preliminary results
Ambition:
• More than half of the clubs believe that the VSC should also contribute
socially in addition to regular offerings.
• 82,6% has a clear view of want they want in future, of this group, only
57,5% has written it down in a yearly plan / vision document
• Only 14,5% involved a delegation of the members
Learning capacity:
• Transfer from old to new board members at 50,2% is not according to a
procedure
• Very variable responses to clearity tasks / responsibilities volunteers,
expertise training for volunteers and making knowledge accessible and
sharing knowledge.
• Positive appreciation of trust, appeal to behavior, evaluation of interventions
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Preliminary results
Composition of the board:
• 73,4% of the presidents is male, only in secretaries are women in majority (52,2%)
• Average age and level of education are higher with chairmen, treasurers and
secretaries than other board members
Support:
• 38,3% of clubs think they are able to tackle bottlenecks themselves, 30% say it's
not self-sufficient
• 72,9% does not receive support
• Most support is received on sporting courses (31,6%), competitions / tournaments
(27,9%), materials / facilities (22,8%).
• Minimal support for internal and external communication, merger, vision
development, target groups, recruitment sponsors / advertisers.
• Largest need recruitment members (31,9%), recruitment sponsorships (30,5%)
and volunteer policy (21,4%).
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Next steps
Cross-sectional analyses:
• Does the extent to which VSC’s have more learning capacity
influence the organizational development?
• What influence does the composition of the board have on the
organizational development of the VSC’s?
• Are VSC’s with their own accommodations more frequently external
(and socially) oriented?
• What influence does a clear ambition that is set and shared with
members (or even drawn up with members) on the organizational
development of he VSC’s?
• What influence does VSC-support (content and nature) have on the
organizational development of the VSC’s?
• ??
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Questions?
Magda Boven
m.a.boven@pl.hanze.nl
Hanze University of Applied Sciences Groningen
Colleague researchers:
Trooster, A.S. - Hanze University of Applied Sciences Groningen Kalmthout, J. van - Mulier Institute Utrecht
Roest, J. van der - Mulier Institute Utrecht
Dijk B. – Hanze University of Applied Sciences Groningen
Slender H.W. – Hanze University of Applied Sciences Groningen Jong J. de – Hanze University of Applied Sciences Groningen