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Post-Recall Innovation Strategy as a Decoupling Mechanism Jeffrey Broekhuijzen University of Groningen Supervisor: prof. dr. J. Surroca Co-assessor: dr. F. Noseleit

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Post-Recall Innovation Strategy as a Decoupling Mechanism

Jeffrey Broekhuijzen

University of Groningen

Supervisor: prof. dr. J. Surroca

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Abstract

This quantitative study explores the effect of product recalls on possible decoupling behavior

within the framework of institutional theory and symbolic management literature. Firms can

sustain considerable erosion of legitimacy in the aftermath of a product recall. The idea is

discussed that firms can attempt to relegitimate themselves by engaging in green product

innovation. Using data from a sample of 2619 contemporary global firms, a repeated measures

MANCOVA was conducted to assess the effect of product recalls on strategic decoupling within

green product innovation and the possible moderating effect of financial turmoil. The analysis

uncovered no significant relationship between the independent and the dependent variables.

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Post-Recall Innovation Strategy as a Decoupling Mechanism

The topic of the firm and its quest for legitimacy has been of high academic interest ever

since Meyer and Rowan (1977) published their neo-institutionalist perspective. They advanced

the idea that organizational structures evolve as a result of institutional pressures. More

important for this research, however, is the phenomenon that firms often decouple these

structures from each other and from ongoing activities. Corporate hypocrisy, of course, is no

more novel of an idea than hypocrisy on an individual level, but it is a topic that is especially

relevant in today’s world of environmentalism and green innovation. In addition to more

traditional institutions and stakeholders, environmentalists exert unique pressures on firms to

increase the sustainability of their products and processes that often require significant

investments with uncertain monetary payoff.

In dealing with many institutional demands, firms are faced with a choice that pits ethics

against financial interests. Firms employ a wide range of tactics that aim to circumvent the

ethical response while evading the reputational repercussions for doing so. Volkswagen, for

instance, went undetected for years installing defeat devices in many of its diesel models, but

suffered great damage to its image when the practice was exposed. Moreover, researchers

estimated that the excess emissions will lead to 1200 premature deaths in Europe (Barrett et al.,

2017) and 59 in the US (Barrett et al., 2015). The Volkswagen scandal very clearly demonstrates

malice aforethought, but firms’ propensity to manipulate the truth often takes on more subtle

forms. BP makes heavy use of imagery designed to evoke the idea of a company that cares

deeply about sustainability, yet its negligent practices have notoriously played a role in some of

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just the environmental sphere as evidenced by the 2008 financial crisis that was largely caused

by banks abusing the regulatory leeway they had been given. Examples of the entire spectrum of

corporate deception and regulatory circumvention are numerous. The common denominator in

many of these cases is that rarely do we see a genuine improvement in response to such an

incident. Banks are still taking as many liberties as ever, but remain constrained for now by

tightened regulations. Because such deception is latent by definition, it is difficult to identify.

The aim of this study is to expand the decoupling literature by examining how companies

conduct themselves post-wrongdoing with regard to the type of innovation efforts they undertake

to prevent further transgressions. Specifically, the aim of this research is to uncover a possible

relationship between product recalls and green product innovation decoupling.

There is little consensus on how to identify, let alone measure decoupling behavior.

Extant literature has focused primarily on firms’ explicit verbal rhetoric and messaging (Lyon &

Montgomery, 2015). The aim of this paper is see whether decoupling tendencies manifest

implicitly in firms’ innovation strategy. The notion of this research is that legitimacy crises incite

firms to engage in relegitimation efforts that have the potential to be decoupled. Some firms will

employ symbolic rather than substantial strategies for the purpose of evoking the perception of

an ethically oriented firm without incurring the related costs. Because perceived legitimacy is the

primary motivator, policies that are visible to the market are vital to the relegitimation strategy.

Thus, it is expected that, following a product incident, firms will emphasize their product

innovation strategies in order to communicate to consumers that new iterations of products are

being developed that do not suffer from the flaws of its predecessors. This is especially important

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they are likely to be decoupled. The objective of this research is therefore to find out whether

decoupling tendencies manifest in firms’ innovation strategies following a product recall.

Literature Review Institutional theory

Institutional theory (DiMaggio and Powell, 1983; Meyer and Rowan, 1977; Scott, 1995,

2005) revolves around the role of social stimuli toward conformity in shaping an organization’s

actions. Organizations are assumed to seek approval which makes them susceptible to social

influence. One of the core tenets of the theory is that organizations try to enhance or protect their

external validation or legitimacy (Deephouse, 1999; Scott, 1995) by adopting strategies in

adherence to institutional prescriptions that result from an alignment of societal and corporate

values (Meyer and Rowan, 1977). Legitimacy refers to the degree to which an organization’s

stakeholders – those who exert influence on and are affected by the organization (Freeman,

1984) – endorse and support its actions (Scott, 1995; Schuman, 1995). Legitimacy, in turn,

allows better access to resources, attracts better employees, and improves the exchange

conditions with partners (Aldrich and Fiol, 1994; DiMaggio and Powell, 1983; Oliver, 1991;

Pfeffer and Salancik, 1978; Turban and Greening, 1997), thus ensuring a firm’s long-term

operational continuity and competitiveness (Freeman, 1984; Freeman and McVea, 2001; Hillman

and Keim, 2001). As such, the acquisition of legitimacy is a strategic concern for organizations

(Deephouse, 1999; Scott, 1995).

The notion that a legitimate reputation confers several worthwhile benefits on a firm is a

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Organizations that seek recognition and endorsement from a broad set of actors sometimes find

themselves in a vexing predicament. Close adherence to societal norms is akin to a double-edged

sword: even though it is unlikely to drive away outside actors that can provide recognition and

endorsement, those actors might not notice the organization because conformity breeds

isomorphism. Conversely, violating those norms might make the organization more conspicuous,

but few would be eager to support an organization that chooses to defy widely accepted

standards of behavior (Elsbach & Sutton, 1992). Pfeffer and Salancik (1978) suggested that an

organization does not necessarily need to be endorsed and supported by society at large, but that

support by a few key segments is sufficient for it to remain legitimate in the face of external

attacks. Still, the difficulty lies in the fact that perceptions of internal participants and powerful

outsiders about what constitutes legitimate ends and means are often vague, conflicting and in

flux (Meyer & Rowan, 1977). If the organization is unable to strike a balance within these

expectations, dissatisfied key actors may retract endorsement of organizational endeavours. This

can also lead to such actors scaling down their involvement with the organization or demanding

more resources for their continued allegiance (Pfeffer & Salancik, 1978). Thus, the dynamics of

legitimacy acquisition and maintenance are a headache for most organizations, regardless of the

level of support and recognition they enjoy currently or have enjoyed previously.

Recalls and the consequences for legitimacy

Legitimacy is not a static concept. It is governed by social processes and therefore subject

to contestation and disruption over time. Because legitimation happens mostly implicitly,

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Disruptions demonstrate that our perception of the reality we take for granted on a daily basis is

fragile and requires continuous reinforcement if the status quo is to persist (Chiles, 2016).

The safety of consumer products is one of those taken-for-granted issues. Consumers

draw inferences about product safety based on cognitive legitimacy, so it is in firms’ best interest

to avoid disruptions that could awaken scrutiny (Suchman, 1995) and disturb taken-for-granted

orientations towards their products. Moreover, disruptions could reveal what those hidden

orientations are in the first place (Chiles, 2016).

Product recalls are disruptive events in organizations that have the potential to trigger

legitimacy crises (Shrivastava, Mitroff, Miller, & Miglani, 1988). Products are recalled because

they violate a standard of quality and possibly form a hazard to consumers or the environment.

This calls into question the firm’s position as an exchange partner and provider of economic

benefit, and challenges previously held perceptions of the firm’s trustworthiness, honesty and

reliability. Ultimately, product incidents may threaten the legitimacy of the firm, casting doubt on

its organizational predictability and capacity to deliver goods that meet expectations of quality

(Breitsohl, 2009). This is often reflected in reduced share prices and loss of reputation and

market share (Bates et al., 2007). Internally, strategic ramifications may include impairing

capability building, organizational learning and resource allocation. Therefore, taking preemptive

action towards avoiding the occurrence of recalls should be of vital importance to firms (Yadong,

2008).

If such an event does transpire, it does so in phases according to Suchman (1995). The

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form of impression management tactics. This serves to establish a normalizing account that

prevents audiences from making negative extrapolations about the organization as a whole.

Managers may attempt to exonerate the organization from moral responsibility by denying,

excusing, justifying or explaining the problem. However, Ashforth and Gibbs (1990) asserted

that managers often aggravate the situation by doing so. The aftermath of an incident often

involves considerable uncertainty, prompting constituents to be extra sensitive to the information

presented being to them. Clumsy trivializations by management could in this case amplify any

negative effects on legitimacy.

It is important to consider the type of challenge in designing an appropriate relegitimation

strategy. Hirsch and Andrews (1986) describe a distinction between performance and value

challenges. Performance is challenged when a firm does not meet its goals (e.g., in delivering the

quality that its constituents expect). A recall represents a worst-case scenario of this type of

challenge. A value challenge is existential in nature and happens when the validity of the firm’s

core mission is questioned, rather than manner in which it is executed. Examples of operations

where such challenges are common include abortion clinics, tobacco manufacturers and nuclear

power plants. Performance challenges are typically easier to counter because the organizational

mindscape is built on rational cognitive maps derived from objective and technical data that is

subject to empirical testing (Shrivastava, 1987). Because of this emphasis on objectivity and

quantification, managers are better able to rationalize organizational performance than provide

moral justification for the values underneath. Short-term tactics frequently used to counter

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or concealment, and in the long term, coercive isomorphism, altering resource dependencies, and

ceremonial conformity” (Ashforth & Gibbs, 1990, p. 184).

Another popular method of repairing organizational legitimacy with key stakeholders is

to engage in CSR practices (Jiang & Bansal, 2003; Suchman, 1995; Weaver, Trevino, &

Cochran, 1999), especially among companies with high public visibility such as those that

produce brand-name consumer products. Much of the literature in this field has focused on

multinationals utilizing CSR programs as a means of diverting attention away from or undoing

damage caused by the negative externalities of their operations (Scruggs & van Buren, 2016). It

stands to reason that recalls could inspire firms to apply that same strategy when we consider

they present a similar threat to legitimacy.

Green Product Innovation as a Relegitimation Strategy

Because social compliance, rather than financial considerations, is the primary motivator

of firm action propounded in institutional theory, efficiency issues or the impact of strategic

choices on firm performance are of lesser relevance. This has made the theory particularly

popular in the sphere of environmental management research, since “green” innovations often

cannot be financially justified, at least in the short term (Bansal, 2005; Bansal and Clelland,

2004; Hoffman, 1999, 2000). The fact that environmental management has normatively

institutionalized in several industries despite any apparent financial returns illustrates the

relevance of legitimacy pressures (Berrone, Fosfuri, Gelabert, &, Gomez-Mejia, 2013).

In a broad sense, environmental innovations can be defined as “the measures of relevant

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products, and processes that contribute to a reduction of environmental burdens or to achieving

ecologically specified sustainability targets” (Amores-Salvadó, Castro, & Navas-López, 2014),

however, most definitions simply refer to products, processes, or management practices aimed at

the reduction of environmental impacts (Kemp and Arundel, 1998; Rennings and Zwick, 2002;

Kemp and Pearson, 2008). It is the role of green product innovation specifically that will be

examined as a possible relief instrument for firms to appeal to when suffering a post-recall

legitimacy crisis. That proposition contrasts the perspective of Bunduchi (2017) who described

the product not as a purveyor of legitimacy, but as a recipient.

After formulating normalizing accounts in the first phase of a legitimacy crisis, the next

step towards relegitimation is strategic restructuring, according to Suchman (1995). The focus of

this study lies on the restructuring of firms’ innovation strategies to signal disassociation from

the incident (Suchman, 1995) and generate favorable expectations of future products (Rindova,

Petkova, & Kotha, 2007).

Kishida, Schulze & Deeds (2005) found that the value of product innovation is to some

extent contingent upon the institutional context. High institutional pressures significantly

increase the role product innovation plays in achieving firm growth and profitability while it has

less relevance in low pressure environments. Although the magnitude may differ depending on

the context, institutional pressures invariably rise in the wake of a product recall. Thus, ceteris

paribus, firms should have more incentive to engage in product innovation in order to regain lost

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Along with a loss of legitimacy, a firm is likely to suffer reputational damage after a

product incident diminishes consumer trust in the quality of their products. Reputation is a

concept closely related to legitimacy within institutional theory (Deephouse & Carter, 2005).

Rindova, Williamson, Petkova, & Sever (2005) proposed a division of the concept of reputation

along two dimensions: Perceived quality and Prominence. Perceived quality represents the

degree to which stakeholders evaluate an organization positively on a specific attribute, such as

ability to produce quality products. Prominence represents the degree to which an organization

receives large-scale collective recognition in its organizational field. It is determined by support

and endorsement from institutional intermediaries and affiliation with high-status actors and thus

captures the overlap between reputation and legitimacy. The authors also showed that perceived

quality directly influences prominence. The implication for this research is that a loss of

perceived quality due to a product incident is likely to negatively impact a firm’s legitimacy as

well as its reputation. Furthermore, the relationship between reputation and legitimacy is

bidirectional according to some authors (Czinkota, Kaufmann, & Basile 2014; King & Whetten,

2008).

Product innovation can benefit corporate reputation both indirectly, via its positive effect

on product quality (Shi, Wang, Sun, & He, 2018), and directly (Rindova, Petkova, & Kotha,

2007). A corporate reputation for product innovation (RPI) is defined as “a constituent-specific

perception of a firm’s track record of product innovations, degree of creativity, and potential for

continued innovative activity in the future” (Henard & Dacin, 2012, pp. 321-322). Among other

things, a reputation can create a corporate identity, influence constituents, signal a strategic

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1990; Schatzel, Calantone, and Droge, 2001). A positive RPI generates greater levels of

excitement towards the firm and general customer satisfaction via increased consumer

involvement. In turn, consumers are motivated to seek out other product offerings by the firm

and anticipate satisfaction from new products even before being exposed to them. Additionally, a

positive RPI can enhance general firm image, create better market positioning opportunities and

increase customer loyalty.

One finding by Henard and Dacin (2012) is of particular relevance to this study. They

found that product innovation creates a tolerance for product failure. Their findings built on

research by Woodruff, Cadotte, and Jenkins (1982) who proposed an experience-based model

where product performance expectations are forged over a prolonged period of exposure to a

class of products or brands. This process occurs similarly to the development of RPI. According

to the experience-based model, individuals’ overall experiences with a brand becomes their base

of comparison for product performance assessment, resulting in “zones of

indifference” (Woodruff, Cadotte, and Jenkins, 1983). These zones represent a range of

performance wherein consumer assessments are relatively positive. Highly involved consumers

have a wider zone of indifference as a result of their positive predisposition towards the firm. In

summary, a strong RPI induces consumer involvement which, in turn, buffers tolerance for

product failure in the form of a wider zone of indifference than would exist for a firm with a

weak RPI. However, it should be noted that these are long-term measures. Firms intent on

restoring their reputation and legitimacy after a product incident may find product innovation to

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There is indication that integrating elements of environmental sustainability into the

innovation process could compound these positive effects. Cuerva, Triguero-Cano, and Córcoles

(2014) found a strong association between firms’ propensity to implement a standardized quality

management system and their disposition towards adopting green innovation. The same

association was shown to exist in the minds of consumers, who tend to view environmental,

health and safety issues holistically as a single property of the product (Leire & Thidell, 2005).

Accordingly, green product innovation seems ideally positioned to abate concerns about these

issues stemming from a recall.

The prominence of environmental sustainability in recent years has prompted increased

academic interest in understanding the business case behind it. Globally, firms are starting to

recognize environmental issues and have started adapting their business practices in response

(Pujari, 2006). Environmental sustainability has traditionally been regarded as a zero-sum game

where firms are forced to relinquish certain corporate goals in favor of compliance with

environmental pressures, but the general consensus today is that sustainability can augment

competitiveness as well (Porter & van der Linde, 1995). Moreover, institutional and economic

drivers of green innovation often coexist within the same company (Dangelico and Pujari, 2010;

Moyano-Fuentes, Maqueira-Marín, & Bruque-Camara, 2018). In fact, according to

Amores-Salvadó, Castro and Navas-López (2014), green corporate image positively affects firm

performance in general. More importantly, they found it moderates the relationship between

environmental product innovation and firm performance. This result runs parallel to the finding

by Truong and Berrone (2015) that environmental legitimacy fully mediates the relationship

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connected to sustainability. As a result, any environmental efforts undertaken by a firm must be

accompanied by extensive communication towards stakeholders to ensure the fulfilment of

business expectations. Indeed, green image management is an inseparable component of the

green innovation process (Walker & Wan, 2012). This fact has made environmental management

particularly susceptible to decoupling, or greenwashing, as it is known in the literature (Lyon &

Montgomery, 2015; Marquis, Toffel, & Zhou, 2016). One of the objectives of this study is to find

out whether the environmental context has unique implications for firms’ innovation strategies as

well.

Decoupling

A key aspect of institutional theory, “decoupling” refers to the diversion tactics some

organizations employ to obscure controversial core activities that may offend certain

constituencies so as to maintain legitimacy in the face of conflicting demands. Institutional

theory suggests that “the appearance rather than the fact of conformity is often presumed to be

sufficient for the attainment of legitimacy” (Oliver, 1991). According to this perspective,

symbolic actions represent an ideal solution to a situation in which an organization has to

manage external pressure to conform to stakeholder norms and internal pressure to remain

flexible. Meyer and Rowan (1977) advanced the proposition that by adopting visible structures

that conform to social norms and decoupling those structures from core activities that do not,

organizations can reap the benefits of enhanced legitimacy even though such practices may

conflict with the desires of the powerful actors by whom that legitimacy is conferred.

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controversial activities, they can often remain rational and legitimate in the eyes of outsiders

even when those activities do not align with organizational goals or social norms (Scott, 1987).

This makes symbolic management very attractive to firms and their managers and is

often preferred over substantive action (Suchman, 1995). The abundance of research on the

matter shows that symbolic tactics have permeated into many different types of management and

have become an important strategy for obtaining legitimacy. For instance, there is evidence of

decoupling of governance structure demands by shareholders and long-term incentive plans for

executives (Westphal & Zajac, 1994, 1995). The subject has also been put into context of stock

repurchase (Westphal & Zajac, 2001), ethics codes (Stevens, Steensma, Harrison, & Cochran,

2005), entrepreneurial resource acquisition (Zott & Huy, 2007), corporate social performance

(David, Bloom, & Hillman, 2007; Weaver, Treviño, & Cochran, 1999) and corporate ratings

(Clark & Newell, 2013).

Institutional theory primarily addresses how firms deal with the often conflicting social

expectations coming from a variety of stakeholders, often explicitly, but also through the use of

visible and institutionalized structures and practices that divert the spotlight from questionable

activities. However, organizations often take a proactive role in shaping their image by, for

instance, framing controversial activities in a positive light (Pfeffer & Salancik, 1978).

Influencing perceptions of the organization by portraying activities and structures in a

way to attract endorsement and support (i.e., legitimacy) is known in the literature as impression

management (Schlenker, 1980). Although originally a theory of the individual, it has been used

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their legitimacy (Ashforth and Gibbs, 1990; Elsbach, 1994; Elsbach and Sutton, 1992). The

intersection of institutional theory and impression management represents a solid anchoring

point for this study where I investigate the role of product innovation as an impression

management tactic to signal reliability improvement efforts after an incident.

In the context of green innovation, firms can signal environmental conscientiousness by

adopting symbolic actions that obfuscate poor actual environmental performance. This allows

firms to gain environmental legitimacy because easy-to-observe environmentally responsible

measures, like the introduction of sustainable products, create the impression that the firm’s

concern for the environment is reflected in its internal processes as well (Berrone, Gelabert, &

Fosfuri, 2009).

There is certainly reason to believe the case for decoupling green innovations is there.

For one, legitimacy pressure is positively correlated with both green product innovation and

green process innovation, especially when firms experience a deficiency gap between their

environmental performance and the industry standard (Berrone, Fosfuri, Gelabert, &

Gomez-Mejia, 2013), something that might occur after an environmental hazard is identified in a

product.

Bromley and Powell (2012) distinguish between policy-practice and means-ends

decoupling. The first type entails adoption of policies for ceremonial purposes only. Such

policies may be implemented and monitored so weakly that they do little to alter daily work

routines. Policy-practice decoupling allows firms to circumvent the difficulty of appeasing all

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sudden upsurge in institutional pressure. In this case, the firm could consider engaging in green

product innovation but may not possess the necessary capacity to do so within short notice. This

is one of many conceivable scenarios in which a recall may incite policy-practice decoupling.

Thus, I posit:

H1: Recalls lead to an increase in policy-practice decoupling

A divergence between policy and practice has become virtually synonymous with

decoupling, but Bromley and Powell (2012) argue that this form of decoupling is becoming less

prevalent in an increasingly managerial world wherein evaluation, standardization, and

benchmarking have become commonplace. The authors have instead observed a shift towards

means-ends decoupling, the phenomenon of policies being implemented in the absence of

evidence that indicates they are linked to organizational effectiveness or outcomes. Causal links

between activities and outcomes that are rhetorically posited to be self-evident, are in fact

non-existent. Their reality is only perpetuated through perceived larger structural pressures. Whereas

policy-practice decoupling represents symbolic adoption, means-ends decoupling can be

characterized as symbolic implementation. Means-ends decoupling often occurs when

organizations adopt new ends that are not directly related to core goals, as is the case for firms

engaging in green product innovation in response to a post-recall legitimacy crisis. In this case, a

nonlinear relationship is expected between green product innovation efforts and outcomes. Thus,

I posit:

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These relationships may be complicated by the double externality problem that plagues

environmental innovations. Common to all innovations are positive externalities in the form of

knowledge spillovers during the R&D phase of an innovation. For green innovations, additional

externalities occur in the adoption and diffusion phase because of the reduced environmental

impact. This creates a situation where the private return on investment for green innovation is

less than its social return unless environmental impact is reflected in prices. Thus, a disincentive

exists to invest in green innovation as long as environmentally harmful alternatives are allowed

to compete without penalty. Policy instruments are often required to correct this market failure

and stimulate green innovation (Rennings, 2000). Uncertainty about being able to fully

appropriate the investment is particularly unwelcome at firms experiencing financial difficulties

(Li et al., 2017) and could invite decoupling behavior. Furthermore, translating (costly) CSR

policies into practice is much easier for firms that possess the resources to do so. Slack resource

theory holds that better economic performance releases slack resources that can be designated to

fulfil a CSR strategy such as green product innovation (Waddock & Graves, 1997). Firms

suffering financial difficulties may be constrained by their resources in their ability to uphold

formal policies and stated commitments, even though stakeholders may pressure them to do so.

Thus, I posit:

H3: Financial turmoil positively moderates the relationship between recalls and

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Methods Data Collection

The initial sample was retrieved from the ASSET4 database within Thomson Reuters

Datastream of all global firms for which it contained data over the years 2014-2016. ASSET4

contains the metrics on green innovation relevant for this study. The time period was selected in

order to ensure data was as current as possible while also accounting for the fact that more recent

company information might not have been added to the database yet. The resulting sample still

had an abundance of missing values for one or more variables. All entries with missing values

were omitted from the sample before the remainder was transferred into Bureau van Dijk’s Orbis

database so patent data could be associated. Because Orbis does not currently offer a way of

searching for green patents according to company name, only those companies that could be

associated with a “BvD ID” (Burea van Dijk’s proprietary company identification system) were

included in the search strategy. Orbis currently offers only a rudimentary method of obtaining

patent counts with no option to filter by patent type or to specify a time period. Its primary

function is to produce unaggregated lists of patents, so obtaining counts for each company

required a workaround. The Orbis search engine limits single queries to 1,000 companies, so the

sample was entered in batches for each year separately. Only those patents were included that

were classified according to the Cooperative Patent Classification (CPC) as being “Technologies

or Applications for Mitigation or Adaptation Against Climate Change”. The output was exported

to Excel and aggregated by cross-referencing the BvD ID numbers in the sample with the patent

information via the COUNTIF function. The final sample consisted of 2619 companies across 46

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Measures

Dependent variables. The ASSET4 database contains variables that can capture the

concept of policy-practice decoupling in accordance with Bromley and Powell (2012). The

policy component could simply be represented by the binary variable of that answers the

question the following question: “Does the company have an environmental product innovation

policy (eco-design, life cycle assessment, dematerialization)?” Other variables in the green

product innovation category are called Implementation, Monitoring, and Improvements. The

latter is absent in Bromley and Powell’s (2012) paper, but implementation and monitoring are

terms explicitly mentioned as practices that can be decoupled. However, as their values are

derived from the same datapoint it made no sense to include them as separate measures. Instead,

they were adopted as a single binary variable representing practice. Its value is based on the

answer to the following question: “Does the company describe, claim to have or mention the

processes it uses to accomplish environmental product innovation?”

Patents were used to assess the existence of means-ends decoupling. Since this type of

decoupling entails that green product innovation measures do get implemented but do not lead to

significant outcomes, it is expected that green patents are filed as a symbolic measure, but get

rejected at the patent office for lack of quality. Assessment of technological quality is intrinsic to

the granting process (Guellec & de la Potterie, 2000). Thus, a comparison is drawn between

green patents published and green patents granted in order to indicate decoupling. Dang &

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demonstrating that Chinese patent subsidy programs increase patent counts but have a negative

effect on quality and grant rates.

Independent variable. Since the main purpose of this research is to investigate the effect

of recalls on decoupling behavior, a dummy variable was coded to indicate whether a firm has

issued a recall in 2014.

Moderating variable. To account for the hypothesized effect of financial turmoil on the

relationship between recalls and decoupling, Altman-Z scores were computed for each firm. This

score is widely used as an indicator for impending corporate bankruptcy and is derived using the

following equation: Z = 1.2X1 + 1.4X2 + 3.3X3 + 0.6X4 + 1.0X5, where X1 = working capital/

total assets, X2 = retained earnings/total assets, X3 = earnings before interest and tax/total assets,

X4 = market value of equity/total liabilities, X5 = sales/total assets, and Z = overall index

(Altman, 1968). Even though the equation was formulated in 1968, it is still robust today

(Salimi, 2015).

Control variables. There is widespread consensus in the literature that the institutional

context in which a firm operates can influence its CSR activities (Graafland & Smid, 2016), and

it has become the norm to control for these effects when conducting studies with multinational

samples (Del Mar Miras Rodríguez & Escobar Pérez, 2016). For instance, regulatory context has

been shown to affect greenwashing, a form of policy-practice decoupling. Decoupling is easier in

countries where CSR regulations are weak (Delmas & Burbano, 2011). Furthermore, regional

differences are known to exist in patent counts (Tebaldi & Elmslie, 2013) and grant rates; some

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important to ensure that patent count and grant rate differences in the model are not affected by

institutional differences of filing locations. Witt et. al (2018) recently published a framework in

extension of the Varieties of Capitalism literature that served as the basis of the institutional

context variable in this study. Firms’ ISO codes were used to assign them to one of following

respective categories: Highly Coordinated, Coordinated Market, Liberal Market, European

Peripheral, Advanced Emerging, Advanced City, Arab Oil-Based, Emerging, and Socialist

Economies.

Secondly, the nature of the production processes or products determines the type of social

and environmental externalities that a company creates (Brown et al., 2010). Moreover, the

incentive the decouple policy from practice may differ across industries because of varying

market pressures (Brammer & Pavelin, 2006). Industry differences were captured in the sample

by categorizing firms according to their SIC division.

Lastly, access to financial resources and knowledge of how to implement certain policies

differs depending on the size of the firm. Small firms are more likely to have informal structures

and less experience with implementing CSR measures that could lead to decoupling (Lepoutre &

Heene, 2006). Firm size can be measured according to a variety of methods, but different proxies

capture different aspects of the concept that are relevant within different contexts. Dang, Li, &

Yang (2018) recommend referring to total sales when controlling for size in the product market,

as is the case in this study. To account for possible temporal differences, net revenue was

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Analysis. Because product development cycle times in most industries (Griffin, 1997)

stretch years rather than months, the choice was made to conduct a longitudinal study in order to

assess causal links between recalls and trend deviations in types of green product innovation

decoupling. The method of analysis was dictated by the nature of the variables. Both the

independent and dependent variables of hypothesis are categorical, so the choice was made to

conduct a logistic regression analysis. The second hypothesis contains a categorical predictor

with two correlated continuous dependent variables. Because hypothesis 3 requires that an

interaction term be added as a covariate as well, the choice was made to conduct a repeated

measures MANCOVA. Because this is a within-subjects design, it effectively controls for fixed

factor effects experimentally, so they can be omitted from the model with the exception of the

predictor (Thomas et al., 2009).

Results

A curious fact emerged during the analyses that unfortunately prevented further testing of

hypothesis one. Values for the variables Policy and Practice turned out to be completely static

over the years studied. I.e., not a single company had seemingly adopted or relinquished a green

product innovation policy, nor made changes to their implementation. Even when data on these

variables over a greater range of time was gathered from Datastream, the observations remained

the same. It would have been disingenuous to proceed with the regression analysis as the results

would clearly not be usable to derive a valid predictive effect.

Instead, the general linear model was prepared for testing hypotheses two and three.

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MANCOVA, a dummy variable was created of firms possessing one or more patents, as this was

not the case for the vast majority firms in the dataset. A normality check indicated the presence

of significant outliers and a positive skew of both dependent variables and the covariate of firm

age. Outliers due to error were removed from the dataset, such as one firm that purportedly had

an Altman-Z score of -16,539. Positively skewed variables were logarithmically transformed in

order to ensure that their distribution curves conformed to the assumption of normality. Box’s M

test was used to assess equality of covariance matrices. Since this test is notoriously sensitive, a

Box’s M value of 44.39 was interpreted to be non-significant at a p value of .005 (Tabachnick &

Fidell, 2001). Thus, covariance matrices between groups were assumed to be equal. The results

of Levene’s test of equality of error variances showed no significant values on any of the

variables (lowest p = .29), so there were no issues with heteroscedasticity. Finally, Mauchly’s test

indicated that the assumption of sphericity had been violated for both dependent variables: χ2(2)

= 59.03, p < 0.001 (patents published), χ2(2) = 27.34, p < 0.001 (patents granted), therefore

(25)

Univariate Tests

Source Measure

Type III Sum

of Squares df Mean Square F Sig.

Partial Eta Squared Noncent. Parameter Observed Power Time green patents published Sphericity Assumed Greenhouse -Geisser Huynh-Feldt Lower-bound green patents granted Sphericity Assumed Greenhouse -Geisser Huynh-Feldt Lower-bound Time *

recall green patents published Sphericity Assumed Greenhouse -Geisser Huynh-Feldt Lower-bound green patents granted Sphericity Assumed Greenhouse -Geisser Huynh-Feldt Lower-bound Time * recall * Altman-Z score green patents published Sphericity Assumed Greenhouse -Geisser Huynh-Feldt Lower-bound green patents granted Sphericity Assumed Greenhouse -Geisser Huynh-Feldt Lower-bound Time * firm

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degrees of freedom were corrected using Greenhouse-Geisser estimates of sphericity (ε = .84 and

ε = .91, respectively).

Univariate analysis of within subjects-effects (table 2) revealed that recalls did not

interact with time to predict significant changes in green patents published (F(1.68, 476.08) = .

09, p = .88, partial η2 = .00) and green patents granted (F(1.83, 518.13) = .13, p = .86, partial η2

= .00). Similarly, the interaction term recall*Altman-Z score produced non-significant results on

changes in green patents published (F(3.37, 476.08) = .1.61, p = .18, partial η2 = .01) and green

patents granted (F(3.66, 518.13) = .66, p = .61, partial η2 = .01). Thus, hypotheses two and three

are rejected.

The between-subjects effects (table 3) show whether differences between factors are

associated with differences in the dependent variables. Results show a highly significant

difference on green patents published (F(1, 283) = 19.66, p < 0.001, partial η2 = .07) and green

patents granted (F(1, 283) = 22.73, p < 0.001, partial η2 = .07) between firms that have

experienced a recall in 2014 and those that have not, in addition to significant differences

Univariate Tests

Source Measure

Type III Sum

of Squares df Mean Square F Sig.

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predicted by the interaction term and the covariate. It should be noted that these results are not

indicative of a causal effect between recalls and the dependent variables, but of a structural

composition difference between the firms that had to recall a product and those that did not.

These differences are shown in figures 1 and 2.

Tests of Between-Subjects Effects

Transformed Variable: Average Transformed Variable: Average Transformed Variable: Average Source Measure

Average Type III Sum

of Squares df Mean Square F Sig. Partial Eta Squared ParameterNoncent. Observed Power Intercept green patents published green patents granted Recall green patents published green patents granted Recall * Altman-Z score green patents published green patents granted Firm size green

patents published green patents granted Error green patents published green patents granted .663 1 .663 .504 .478 .002 .504 .109 2.318 1 2.318 2.049 .153 .007 2.049 .297 25.833 1 25.833 19.659 .000 .065 19.659 .993 25.722 1 25.722 22.729 .000 .074 22.729 .997 13.995 2 6.997 5.325 .005 .036 10.650 .836 14.379 2 7.189 6.353 .002 .043 12.706 .898 38.853 1 38.853 29.568 .000 .095 29.568 1.000 35.900 1 35.900 31.723 .000 .101 31.723 1.000 371.876 283 1.314 320.264 283 1.132 Transformed Variable: Average

Transformed Variable: Average

Page 1

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Discussion and conclusion

The relationship between recalls and policy-practice decoupling remains inconclusive for

now. The fact that variables on green product innovation policy and implementation tells us

either of two things depending on whether the data is reliable. If the data is unreliable, no further

conclusions need to be drawn. If it is reliable, however, the argument can be made that these

values represent certain structural elements exist in the coupling and decoupling of firms’ green

product innovation policies that persist over time. The emphasis here, though, should be on the

word “elements”. It is likely that these values do not capture the full scope of the green product

innovation strategies of the firms surveyed. Unfortunately, access limitations prevented

cross-validation with other databases.

Hypothesis testing on means-ends decoupling produced unexpected results. The results

show that recalls do not significantly affect green product innovation means-ends decoupling

when measured over a three year period, nor is that relationship affected by financial turmoil.

Time

2 0 1 6 2 0 1 5

2 0 1 4

Estimated Marginal Means

1.90 1.80 1.70 1.60 1.50 1.40

Estimated Marginal Means of Green Patents Published

Y N Product Recall 2 0 1 4 Page 1 Figure 1 Time 2 0 1 6 2 0 1 5 2 0 1 4

Estimated Marginal Means

1.50 1.40 1.30 1.20 1.10 1.00

Estimated Marginal Means of Green Patents Granted

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However, the limitations of this study carry over to the generalizability of the results. Firstly, I

will address the issue of construct validity. The patents used in this study cover green innovations

in a general sense, while the hypotheses cover green product innovations specifically because of

their inherent market visibility. The patent classification systems (IPC and CPC) are designed

according to intuitive use categories rather than abstractions used in research. Making the

distinction between product and non-product patents would have required venturing into the

bowels of the hierarchies, selecting appropriate junctions based only on personal judgment. Even

then, such arbitrariness would introduce a new host of validity concerns. Another possible reason

why a significant result was not produced could be related to the sample. Of the original 2619

firms, only 288 had one or more green patents. Of those 288, only 34 had issued a recall in 2014.

It is possible that a decoupling effect will only manifest in very specific circumstances that are

unlikely to exist in such a small sample size.

Assuming no type II error was made, as possible explanation is that the post-recall

legitimacy threat that could inspire decoupling is accompanied by increased scrutiny, making

decoupling riskier. In other words, risk and reward rise parallel to each other. Similarly, it is

possible that market visibility of product innovation simultaneously stimulates decoupling and

discourages it. From this perspective it is not difficult to grasp why the majority of the

greenwashing literature has focused on decoupling visible policies from less visible practices

such production processes that cause excessive emissions, as these involve situations in which a

more favorable risk to reward ratio exists. Finally, the difference between the within-subjects

effects and between-subjects effects underscores relevance of a repeated measures design. The

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green patents among firms that issued a recall in 2014, even though the most likely culprit for

such an effect, firm size, was included as a covariate in the model. No causal inferences can be

drawn from these results because they were not hypothesized a priori, nor were they properly

controlled for. However, they do warrant further investigation into the characteristics of the firms

that issued a recall.

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