Tilburg University
Talent management
Farndale, Elaine; Morley, Michael J.; Valverde, Mireia
Published in:
BRQ Business Research Quarterly
DOI:
10.1016/j.brq.2019.06.001
Publication date:
2019
Document Version
Publisher's PDF, also known as Version of record
Link to publication in Tilburg University Research Portal
Citation for published version (APA):
Farndale, E., Morley, M. J., & Valverde, M. (2019). Talent management: Quo vadis? BRQ Business Research
Quarterly, 22(3), 155-159. https://doi.org/10.1016/j.brq.2019.06.001
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www.elsevier.es/brq
BRQ
Business
Research
Quarterly
EDITORIAL
Talent
Management:
Quo
Vadis?
Background
to
the
Special
Issue
Thefundamentalintellectualutilityoftalentmanagement, coupledwithitsmanifestationsinprofessionalpractice,and howaspectsofboth mightbetterbe observedand under-stood,lieattheveryheartofthisspecialissue.Inproposing thespecialissueoriginally,andinsubsequentlydeveloping and framing our thinking in order toensure that our ini-tial ideascoalesced intoa fully-fledgedand coherentcall for papers, we had several questions which we felt were worthpursuingandwhichultimatelyinformedthatfinalcall. Thosequestionscanbebroadlyclassified intothree wide-ranging domains. Firstly, therewere questionsrelating to theconceptualization, theoreticaldevelopmentand fram-ingofthefield.Secondly,therewerethosefocusedonthe exactcontoursandanatomyofpracticeimplementationand evaluation.Finally,therewereparticularquestionscentring onstakeholderperceptionsandprioritiesrelatedtotalent managementadoption.
Withrespecttoconceptualizing, developingtheoryand framing, we were especiallyinterested in the theoretical utility of talent management and the evidence regarding theestablishmentoftheboundariesofthephenomenon.In addition,we were curious about which theoretical lenses mightofferparticularexplanatorypowerinexplicatingthe mechanisms governing talent management systems,along with which specific constructs and research designs were being employed to capture talent management practices andtheirconsequencesforvariousstakeholders.
Ourquestionsonthecontoursof practiceandits eval-uation hadan equallyfoundationalquality. Herewe were interestedinexploringwhattheadoptionof talent mana-gement within the organizational setting entails and how it has been witnessed. We were seeking tobetter under-standwhetherempiricalworksupportedpractitionerclaims aboutthevalueoftalentmanagementasapractice-led phe-nomenon.Andwewonderedaboutcomplementaritieswith other areas andwhetherthe work ontalent management servedtoadvancepreviouslygeneratedinsightsfrom prox-imalfields suchasstrategichuman resourceplanning and competency-basedmanagement.
Our interest in stakeholder perceptions centred on whetherandhowtheemergingbodyofworkontalent mana-gement furtheredourunderstanding ofthe contemporary employment relationship at micro, meso and macro lev-els.Inadditiontolevelsofanalysisissues,we wereeager to understand what contextual exigencies shape talent management processes and preferred practices in differ-ent settings and locations. Moreover, we were keen to uncoverempiricalevidenceofanyunintendedconsequences oftalentmanagement,andwhatthecumulativedatafrom evaluation studies might tell us about the impact of the adoptionoftalentmanagementpractices,aswellastalent managementpractitioners,onperformance.
The
Trajectory
of
the
Field
of
Talent
Management
Theinitialquestionsabove,whichguidedourthinking,are themselves of course very muchrooted in an active and livelydebateintheevolvingbodyofacademicand practi-tionerliteraturedealingwithtalentmanagement.Effective talentmanagementisproposedasoneofthecritical capa-bilitiesthatwilldistinguishsuccessfulglobalfirms(Garavan,
2012) and is viewed as consequential for our ability to
deliveronthepotentialoftheknowledgeeconomy(Tolich,
2005).Callshavebeenmadeforthedevelopmentofatalent
science(BoudreauandRamstad,2005)tounderpinand
but-tresswhathasbeen characterizedasthedominanthuman
capitaltopicofthe21stcentury(CascioandAguinis,2008).
Consequently,theliteratureontalent managementhas
beengrowingcontinuously,thoughtosomeinasomewhat
haphazard way (Cappelli and Keller, 2014). It has been
observed tobe built upon a widerange of academic and
appliedperspectives(Nijsetal.,2014;TariqueandSchuler,
2010),somethingwhichmayoverthecourseoftimeprove
tobeastrengthor aweaknessdependingonourcapacity
to coalesce dispersed theoretical insights and engage in
robust evaluation studies. A recent retrospective analysis
of the empirical effort todate suggests that the insights
https://doi.org/10.1016/j.brq.2019.06.001
156 TalentManagement:QuoVadis?
generated are scattered over a wide range of different
academicoutlets(Gallardo-GallardoandThunnissen,2016).
Theresultisdescribedasasomewhatfragmentedbody
ofknowledgethatremainsimpreciseandcharacterizedby
arathervague, andat the sametime,appealing rhetoric
(Dries,2013). Arising fromthis,therehave been calls for
a more significant degree of critical scrutiny of the
phe-nomenon (Iles et al., 2010) in orderthat we might more
fullyevaluate its true value froma science-practice
per-spective.SparrowandMakram(2015:249) concludedthat
because such ‘‘different values, assumptions, allegiances
andphilosophiesarebeingsurfaced’’in theevolvingfield
oftalentmanagement,‘‘answeringquestionsaboutvalue’’
isthe corechallenge thatmust nowbeaddressedfor the
fieldtodevelopfurther.
Fundamentaldefinitionalchallengesarecentraltomany
ofthecontestationsthathavearisen todate.Althoughby
nowthedefinitionbyCollingsandMellahi(2009)isamong
themostwidelyacceptedintermsofestablishingaspectsof
theboundaryofthephenomenonandfield,talent
manage-menthasnotyetfullysheditsfoundationalquality.Thishas
broughtaboutcommentariessuggestingthatitmayinvolve
elements of re-branding which will run their course as a
managementfashion.Additionally,asaportmanteauterm,
talentmanagementisemployedinsuchadiversityofstudies
withtheresultthat,thoughemployingthesamelabel,they
maynotnecessarilybestudyingthesamephenomenon.This
challengecanbeexpectedtoincreaseinthetimeaheadand
mayactasaconstraintonthecoalescingofthefieldasthe
umbrellaterm becomesthe chosenpointof departurefor
anincreasinglydiverse,looselyconnected,rangeofstudies
of variousindividual and systems phenomenain different
organizationsandcontexts.
Arising from the definitional challenge is an
underly-ing conceptual ambiguity. This, in part at least, may be
accounted for by both what Thunnissen (2016) identifies
as the lack of a stable theoretical foundation and what
Meyers and van Woerkom (2014) highlight as overlooked
talentphilosophies.Thereislittledoubtthat,froma
con-ceptualperspective,progressidentifyinglensesandlevels
throughwhichthephenomenoncanbeobserved,assessed
andevaluatedhasbeenmadeoverthepastdecade(Collings
andMellahi, 2009;Farndale etal.,2010; Farndaleetal., 2014;Gallardo-Gallardoetal.,2013;SparrowandMakram, 2015;Tarique and Schuler, 2010),but few would disagree
withthepremisethat morefundamentaltheoretical
scaf-foldingismeritedinordertofullyappraiseitsplaceinthe
lexiconofmanagementscholarship.
Empirically, a great deal has also been attempted but
it does have a bricolagetype quality. This has prompted
calls for a more evidence based approach (Allen et al.,
2010;Briner,2015).Inaddition,therehavebeencallsfora
morecriticalperspectiveontalentmanagement,something
which could pay dividend in terms of markedly
improv-ing‘‘thequalityof talentconversations inorganizations’’
(LewisandHeckman,2006:152)andwhichcouldshapeand
refinethedirectionofacademicenquiry.
Overall,earlycriticismspointingtothedisjointednature ofthefieldremain(McDonnelletal.,2017),questions
refer-ringtothe‘‘theoreticalpedigree,theempiricalfoundations
andthepractical implicationsforstakeholderstothe
pro-cessremainopen’’(Morleyetal.,2015:3)andthe‘‘limited
robust evidence on effectiveness’’ (Powell et al., 2013:
292). It is also argued that talent management is a field
thatismaturingasaresultofsignificantdebatesaboutits
breadthandfocus(SparrowandMakram,2015)anditis
pre-ciselythisgrowthanddevelopmentthat nowprovidesthe
opportunity toreflect onthe implicitvalue claims andto
takestockofwhathasbeenachievedinacriticalmannerin
ordertomovethefieldforward.
The
Response
to
our
Call
Againstthebackdropoftheseon-goingdebates,andguided
bytheinitialquestionsthatwereexercisingourownthinking
aboutthefield,weinvitedmanuscriptsforthisspecialissue
thatwouldcriticallyreflectonwhathasbeenaccomplished
intalentmanagement.Ourmotivationforencouragingthe
adoption of a more critical perspective centered on the
valueandutilityofidentifyingalternativeapproachesthat
canhelpustounderstandthephenomenainquestionand,in
generatingsuchunderstanding,offertheprospectof
open-ingnewlinesofenquiry.Inparticular, wewereinterested
in manuscripts that held the prospect of offering deeper
insightsonpromisingtheoreticallensesthatmightserveto
unearth the conceptual utility of talent management and
furtheritstheoreticalbase. The latterissue ofexpanding
andstrengtheningtheoryinthedomainareaisviewedasa
particularlyimportantendeavorinordertoprovideapoint
ofdepartureforfutureempiricalwork(Dries,2013).
Ourinitial call for papers generated muchinterest by
wayofprospectivesubmissions.Aseriesofbilateral
conver-sationsbetween theGuestEditors andscholars whowere
considering submittingtookplace, largelyfocusingonthe
coreideaunderpinningthesubmissionthattheauthorwas
planning tomake andwhetherit mightfit withthe initial
call.Theextentandthedepthofmanyofthoseexchanges
confirmed for usas an editorial team both the scale and
spreadofthenetworkofscholarswhoarenowactively
con-tributingtothefieldoftalentmanagement,alongwiththe
diversityofresearchinterestswithwhichtheyareengaged.
However,becauseofourdesiretosurfacecriticalissuesas
leversforconstructivetheorizingor empiricalassessments
whichwefeltmightserveakeypurposeinmovingthefield
forward,inevitably anarrowerandmorefocused rangeof
scholarshipemerged.
Afterthesemultipleinteractions,thespecialissuethat
wenowcuratehereformallycommencedwithatotalof23
initialsubmissions,allofwhichwerereadbytheeditorial
teamandassessedbothfortheirfitwiththecallforpapers
andtheirpotentialcontributiontothefield.Followingthis
initialprocessofassessing,reviewing,critiquingand
evalu-ating,tenofthosemanuscriptswereenteredintothereview
processandsenttoatleasttwoexpertreviewers.Following
onfromafirstroundofdevelopmentalreviews,ninewere
subsequentlyofferedtheopportunitytoreviseandresubmit
inlightofthefeedbackreceived,allofwhomtookupthe
challengeandresubmittedasubsequentrevision.Ofthese,
sixmovedontoasecondroundofreviews,afterwhichfour
were accepted, makingup the collectiontogether witha
firstinvitedpaper.Thisprocessculminatedinthecollection
The
Contributions
to
the
Special
Issue
ThespecialissueopenswithSparrow’scontribution,A
histo-ricalanalysisofcritiquesinthetalentmanagementdebate.
In this detailed and integrating account, he traces the
historical development of the talent management field,
highlighting how, over time, a stronger theoretical base
isgraduallyandincrementallyemerging.Raisingthe
ques-tionofwhetherthetalentmanagementfieldisfragmented,
asmanyhave claimed, or whetherit isundergoinga
pro-cess of steady development,Sparrow highlights the need
tostay focused notonly on developing strong theoretical
argumentsbutalsostayingconnectedtodynamicpractice.
Opportunities to expand the field from its meso
(organi-zational) roots to micro (employee) and macro (societal)
contexts abound. The article explores the various
criti-cisms that talent management has faced as its language
hasbeenadopted inscholarlywork,callingforfuture
cri-tiquestobemoretightlyfocused,basedonevidence,and
clearinsuggestingpotentialsolutionstomovethefield
for-ward. Overall, Sparrow argues that through a process of
developing arguments and counterarguments, the field is
becomingincreasinglycoherent;atraditionthatshould
con-tinue,andwhichisexpoundedbythearticlesinthisspecial
issue.
In the next article, the focus turns to the empirical
contributions that the literature on talent management
has brought forth to date tocomplement more
theoreti-caldevelopments.Thus,inRigorandrelevanceinempirical
talent management research: key issues and challenges,
ThunnissenandGallardo-Gallardoofferacriticalreflection
onthewayin whichtalentmanagementis investigatedin
practice.Basedonacontentanalysisof174peer-reviewed
articlespublishedbetween2006 and2017,thepaper
out-linesninecriticalissuesregardingthequality(intermsof
relevanceandrigor)oftheextantempiricaltalent
manage-mentresearch.Despite theenormous growthinacademic
interest in talent management, Thunnissen and
Gallardo-Gallardocometotheconclusionthatthequalityoftalent
management research is, in many cases, worrisome and
hindering the progress of the academic field.In order to
securethequalityofempiricaltalentmanagementresearch,
theirprimaryrecommendationisthatscholars,ingeneral,
needtobemoreprecise,rigorousandcriticalinhowthey
approachtheirresearch,highlightingthe needto
collabo-ratebetweenexpertsinthefield.
In line with the opening article’s call for focused and
evidence-based critiques and our desire for more
crit-ical talent management perspectives, Makarem, Metcalf
and Afiouni contribute with A feminist poststructuralist
critique of talent management: towards a more gen-der sensitive body of knowledge. From this lens, and
based on an analysis of talent management foundational
texts, they offer a critique on the gendered nature of
much of the talent management research, dominated by
exclusivity,individualization,performativity,andmasculine
attributes, highlighting the many voices and experiences
that remain marginalized in the talent management
dis-course.Fromthis,theysuggestalternativewaysthatcould
assistinboththe validationoftalentmanagement
knowl-edge and in the incorporating of different sensibilities.
With such approaches, it would be possible to integrate
gender and differenceconsiderations into the conceptual
andpracticaladvances oftalent managementasthe field
matures.
A recent turn injected into the broader talent
mana-gement literaturerelates tothe developmentof a macro
perspective and the extent to which adopting such an
approachmight surface newlinesof enquiry. Khiljietal.
(2015:237),inmakingthecaseforincorporatingthemacro
viewinglobaltalentmanagement,defineitas‘‘the
activi-tiesthataresystematicallydevelopedbygovernmentaland
nongovernmental organizations expressly for the purpose
ofenhancingthequalityandquantity oftalentwithinand
across countries and regions to facilitate innovation and
competitivenessof their citizens and corporations’’. King
andVaiman,intheircontributioninthisissuetitledEnabling effectivetalentmanagement throughamacro-contingent approach:Aframeworkforresearchandpractice,takeup
thechallengeofexplicatingthevalueofamacro
perspec-tive.Theyarguethattheforcesandsystemsthatshapethe
available supply, compositionand flow of talent into and
outoforganizationshavebecomeincreasinglycomplexona
rangeoffronts,notleastpolitical,institutional,
technolog-ical,andculturalones.Referredtoasthe‘architectureof
externalmacrotalentmanagementsystems’,theyidentify
threepivotal elements that serve asconstraints, namely:
afirm-level orientationto talent management that limits
the cross-level integration of talent strategy and results
ina micro-macro gapin thenested talent systems;a
pri-marilyHR-centricorientationtowardsorganizationaltalent
management, which may serve to constrain the primacy
of talent management as a business strategy lever; and
apredominantly intra-organizational focusthat may limit
managementagencyduetoalack of integrationwiththe
external talent management context. As a
countermea-sure to these constratints, they suggest that adopting a
macro-contingent view for further cross-level
conceptu-alization and empirical study is required in order to lift
current constraints on the topic’s conceptual utility and
tobridgethe micro-macro gap in thetalent management
literature.
In the final contribution in this special issue, we
designedlyavailedoftheCounterintuitivePerspectives
sec-tion offered by Business Research Quarterly. In it, Claus
paintsa picture, in her article titled HR disruption: Why
wemustreengineertalent management,ofhowthe field
ofpracticehasdevelopedandwilldevelopfurther.It
land-scapesparticularaspectsofwhatbothtalentmanagement
practiceandhuman resourcemanagementmight looklike
in thefuture. The contribution, in particular, helps us to
thinkaboutthelinkbetweenfutureacademicresearchand
practice,asrecommended by Thunnissenand Gallardo in
theirpaperinthisissue.Thearticlepushestheboundaries
ofourthinking,exploringhowprogressiveorganizationsare
creatingmoremeaningful employee experiences for their
talentedemployees. To do so,Claus assemblesa suite of
ideasfromadjacentfieldssuchasdesignthinking,
experi-encemapping,touchpointmanagement,rapidprototyping,
agilemanagement,behaviouraleconomics,andHR
analyt-ics to address the challenges faced by changing patterns
158 TalentManagement:QuoVadis?
micro,mesoandmacrolevelreasoning,futureopportunities
andchallengesfortalentmanagementareidentified.
Concluding
Remarks
As you willread in theissue, each of these contributions
addresskeyaspectsofouroriginalcallfor papers,
provid-inginsights regardingthe theoretical developmentof the
field(Sparrow) and a critical evaluation of the empirical
evidencetodate(ThunnissenandGallardo-Gallardo),
help-ingtoclarify the boundariesof whatwe already know or
donotyetfullyknowabouttheconceptoftalent
manage-ment.Astrongcriticaltheoryperspectiveisaddedthrough
Makarem,MetcalfandAfiouni’scontributionfromafeminist
perspective,developingthatrangeofstakeholder
percep-tions that we believe is essential for moving the field
forward.Finally, thecontours ofpracticeof talent
mana-gementareclearlydelineated(Claus),providingdirection
forbothfuturepracticeandresearchinan academicfield
thathastraditionallydevelopedhand-in-handwithdynamic
practice.Interestingly,allcontributionstothisspecialissue
areconceptual,whichonceagainunderscorestheneedfor
morerobustempiricalstudiesgoingforward(asarguedby
ThunnissenandGallardo-Gallardointhisissue):thebalance
betweendevelopingthefieldbothconceptuallyand
empir-icallyremainscritical(McDonnelletal.,2017).
Lookingtothefuture,webelievethatthetimehascome
toconcretizeourthinkingandmodellingintalent
manage-mentresearch.Wehavecritiquedtheemergentdefinitions
duringthefield’sinfancyandarereachingapointof
grow-ingconsensus regarding whattalent management entails.
Wenow need toshift ourfocus torefiningour
conceptu-alisationsanddevelopingappropriatetheorytostrengthen
the field further. In so doing, we should be particularly
mindful of adopting different stakeholder viewpoints and
differentlevelsofanalysis,thecombinationofwhichcould
proveespeciallyuseful; indeed,thisshouldbeencouraged
toensurethatwearebeingbothcriticalandconstructivein
ourcommentaries.
In conclusion, there have been continuous challenges
over the last quarter century, attempting to distinguish
talentmanagement fromstrategic humanresource
mana-gement in particular. In reality, in some contexts, the
term‘talentmanagement’hasbecomesimplyasubstitute
for strategic human resource management. What should
we doabout this? Or isit at all necessary todo anything
aboutthis?HeretheearlierreflectionsbyDyerandBurdick
(1998) on the then protracted debate on the distinction
between ‘personnel management’ and ‘human resource
management’mayproveinstructive.Theyhighlightedthat
theenergyspentondebatingtheemergingdifferenceover
twodecades between personnel management and human
resource management culminated in a conclusion by the
endofthe 1990’sthatthefunction wasthe samebutthe
activities were deliveredin an increasingly individualized
manner.Importantly, the energy and vigor which
charac-terized that debate engaged in by scholars at that time
wascertainlynotwastedasitallowedforthedevelopment
ofclear conceptualizationsofthe phenomenaofinterest;
however, there was a clear point in time beyond which
that debate became somewhat redundant. We are not
convincedthatthedistinctionbetweentalentmanagement
and strategichuman resourcemanagementis yet entirely
clear or even absolutely necessary, but the field appears
tobeonthecuspofanadvancethatwilldefinethefuture
ofadealofresearchonhowhumanresources(talent)are
managedinorganizationsworldwide.
Acknowledgements
AsGuestEditors,wewouldliketothankBusinessResearch
Quarterlyfordedicating oneoftheirissuesof thejournal
tothetopicofthisspecialissue,andfortheirunwavering
supportandassistanceinthesoliciting,handlingand
devel-opmentofmanuscriptswhichcriticallyaddressedfacetsof
ouroriginalcallforpapers.
Ourmain acknowledgementsmust go, however, tothe
active academic community who has participated in this
process;fromthoseprospectiveauthorswhoengagedwith
usinexploringtheinitialopportunity tocontributetothe
call, to those who eventually offered their submissions,
throughtothosewhounreservedlyanddiligentlyengagedin
successiveroundsofrevisions.Lastbutnotleast,our
partic-ularthanksmustgototheextensiveteamofhighlyexpert
reviewerswhoseconstructive,developmental,timely
feed-back proved highly formative in the crafting of the final
manuscriptsthatnowmakeupthespecialissue.
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ElaineFarndalea,∗,1,MichaelJ.Morleyb,∗,1,
MireiaValverdec,∗,1 aSchoolofLabor&EmploymentRelations,501cKeller,
PennsylvaniaStateUniversity,UniversityPark,PA16802, USA&DepartmentofHumanResourceStudies,Tilburg University,TheNetherlands
bKemmyBusinessSchool,UniversityofLimerick,Limerick,
V94T9PX,Ireland
cDepartmentofBusinessManagement,UniversitatRovirai
Virgili,FacultyofBusinessandEconomics,Avinguda Universitat1,43204Reus,Catalonia,Spain
∗Correspondingauthor.
E-mailaddresses:euf3@psu.edu(E.Farndale),
michael.morley@ul.ie(M.J.Morley),
mireia.valverde@urv.cat(M.Valverde).
1ElaineFarndaleisAssociateProfessor,SchoolofLaborand
EmploymentRelations,atthePennsylvaniaStateUniversity
(USA),wheresheisalsoFounderandDirectorofthe
CenterforInternationalHumanResourceStudies.Sheis
affiliatedwiththeHumanResourceStudiesDepartmentat
TilburgUniversity(Netherlands).Herwidely-published
researchencompassesthebroadfieldofinternationaland
strategichumanresourcemanagement.
MichaelJ.MorleyisProfessorofManagementatthe
KemmyBusinessSchool,UniversityofLimerick,Ireland.His
researchinterestsencompassinternational,comparative
andcross-culturalhumanresourcemanagementwhichhe
investigatesatdifferentlevels.
MireiaValverdeisProfessorofHumanResource
ManagementattheUniversitatRoviraiVirgili,wheresheis
founderandex-principalresearcherofthegroupFHOM
(HumanFactor,OrganisationsandMarkets).Herresearch
interestsareonthestudyofhumanbehaviourregarding
bothemployeesandconsumers.Hermainareasofenquiry
inhumanresourcemanagementareontheimplementation
ofHRpracticesandtheinteractionbetweendifferent