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Bijlage I The Power Distance Societal Norm (Hofstede 1982, p.94) Bijlagen

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Bijlage I The Power Distance Societal Norm (Hofstede 1982, p.94)

Low PDI High PDI

- Inequality in society should be minimized. - There should be an order of inequality in this world in which everyone has his rightful place, high and low are protected by this order.

- All should be interdependent. - A few should be independent; most should be depend-ent.

- Hierarchy means inequality of roles, established for convenience.

- Hierarchy means existential inequality.

- Subordinates are people like me. - Superiors consider subordinates as being of a different kind.

- Superiors are people like me. - Subordinates consider superiors as being of a different kind.

- The use of power should be legitimate and is subject to the judgement between good and evil.

- Power is a basic fact of society which antedates good or evil. Its legitimacy is irrelevant.

- All should have equal rights. - Power holders are entitled to privileges. - Powerful people should try to look less powerful than

they are.

- Powerful people should try to look as powerful as pos-sible.

- Stress on reward, legitimate and expert power. - Stress on coercive and referent power.

- The system is to blame. - The underdog is to blame.

- The way to change a social system is by redistributing power.

- The way to change a social system is by dethroning those in power.

- People at various power levels feel less threatened and more prepared to trust people.

- Other people are a potential threat to one's power and rarely can be trusted.

- Latent harmony between the powerful and the power-less.

- Latent conflict between powerful and the powerless.

- Cooperation among the powerless can be based on solidarity.

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Bijlage II Consequences of national PDI differences (Hofstede 1982, p.107)

Low PDI Countries High PDI Countries

Consequences for Organizations

- Less centralization - Greater centralization

- Flatter organization pyramids - Tall organization pyramids

- Smaller proportion of supervisory personnel - Large proportion of supervisory personnel

- Smaller wage differentials - Large wage differentials

- High qualification of lower strata - Low qualification of lower strata

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Bijlage III The Uncertainty Avoidance Societal Norm (Hofstede 1982, p.140)

Low UAI High UAI

- The uncertainty inherent in life is more easily accepted and each day is taken as is comes

- The uncertainty inherent in life is more felt as an con-tinuous threat that most be fought

- Ease, lower stress - Higher anxiety and stress

- Time is free - Time is money

- Hard work is not a virtue per se - Inner urge to work hard

- Weaker superegos - Strong superegos

- Aggressive behaviour is frowned upon - Aggressive behaviour of self and others is accepted

- Less showing of emotions - More showing of emotions

- Conflict and competition can be contained on the level of fair play and used constructively

- Conflict and competition can unleash aggression and should therefore be avoided

- More acceptance of dissent - Strong need for consensus

- Deviance is not felt as threatening; greater tolerance - Deviant persons and ideas are dangerous; intolerance

- Less nationalism - Nationalism

- More positive toward younger people - Younger people are suspect

- Less conservatism - Conservatism, law and order

- More willingness to take risks in life - Concern with security in life

- Achievement determined in terms of recognition - Achievement defined in terms of security - Relativism, empiricism - Search for ultimate, absolute truths and values - There should be as few rules as possible - Need for written rules and regulations

- If rules cannot be kept, we should change them - If rules cannot be kept we are sinners and should repent

- Believe in generalists and common sense - Believe and experts and their knowledge

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Bijlage IV Consequences of national UAI differences (Hofstede 1982, p.142)

Low UAI Countries High UAI Countries

Consequences for Organizations

- Less structuring of activities - More structuring of activities

- Fewer written rules - More written rules

- More generalists or amateurs - Large number of specialists

- Organizations can be pluriform - Organizations should be as uniform as possible (stan-dardization)

- Managers more involved in strategy - Managers more involved in details - Managers more interpersonal oriented and flexible in

their style

- Managers more task-oriented and consistent in their style

- Managers more willing to make individual and risky decisions

- Managers less willing to make individual and risky decisions

- High labour turnover - Lower labour turnover

- More ambitious employees - Less ambitious employees

- Lower satisfaction scores - Higher satisfaction scores

- Less power through control of uncertainty - More power through control of uncertainty

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Bijlage V The Individualism Societal Norm (Hofstede 1982, p.171)

Low IDV High IDV

- In society, people are born into extended families or clans which protect them in exchange for loyalty

- In society, everyone is supposed to take care of him or her self and his or her immediate family

- "We"consciousness - "I"consciousness

- Collectivity-orientation - Self-orientation

- Identity is based in the social system - Identity is based in the individual - Emotional dependence of individual on organizations

and institutions

- Emotional independence of individual from organiza-tions or instituorganiza-tions

- Emphasis on belonging to organization; membership ideal

- Emphasis on individual initiative and achievement; leadership ideal

- Private life is invaded by organizations and clans to which one belongs; opinions are predetermined

- Everyone has a right on a private life and opinion

- Expertise, order, duty, security provided by organiza-tion or clan

- Autonomy, variety, pleasure, individual financial secu-rity

- Friendships predetermined by stable social relation-ships; but need for prestige within these relationships

- Need for specific friendships

- Belief in group decisions - Belief in individual decisions - Value standards differ for ingroups and outgroups;

particularism

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Bijlage VI Consequences of national IDV differences (Hofstede 1982, p.173)

Low IDV Countries High IDV Countries

Consequences for Organizations - Involvement of individuals with organizations

primar-ily moral

- Involvement of individuals with calculative

- Employees expect organizations to look after them like a family - and can become very alienated if organiza-tion dissatisfies them

- Organizations are not accepted to look after employees from the cradle to the grave

- Organization has great influence on members' well-being

- Organization have moderate influence on members' well-being

- Employees expect organizations to defend their inter-ests

- Employees are expected to defend their own interests

- Policies and practices based on loyalty and sense of duty

- Policies and practices should allow for individual ini-tiative

- Promotion from inside - Promotion from inside and outside

- Promotion on seniority - Promotion on market-value

- Less concern with fashion in management ideas - Managers try to be up-to-date and endorse modern management ideas

- Policies and practices vary according to relations (par-ticularism)

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Bijlage VII The Masculinity Societal Norm (Hofstede 1982, p.205)

Low MAS High MAS

- People orientation - Money and things orientation

- Quality of life and environment are important - Performance and growth are important

- Work to live - Live to work

- Service ideal - Achievement ideal

- Interdependence ideal - Independence ideal

- Intuition - Decisiveness

- Sympathy for the unfortunate - Sympathy for the successful achiever - Levelling: don't try to be better than others - Excelling: try to be the best

- Small and slow are beautiful - Big and fast are beautiful

- Men need not be assertive but can also take caring roles - Men should behave assertively and woman should care

- Sex-roles in society should be fluid - Sex-roles in society should be clearly differentiated - Differences in sex-roles should not mean differences in

power

- Men should dominate in all settings

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Bijlage VIII Consequences of national MAS differences (Hofstede 1982, p.207)

Low MAS Countries High MAS Countries

Consequences for Organizations - Some young men and women want careers, others do

not

- Young men expect to make career; those who don't see themselves as failures

- Organizations should not interfere with people's private lives

- Organizational interests are legitimate reason for inter-fering with people's private lives

- More women in more qualified and better-paid jobs - Fewer women in more qualified and better-paid jobs - Women in more qualified jobs not particularly

asser-tive

- Women in more qualified jobs are very assertive

- Lower job stress - Higher job stress

- Less industrial conflict - More industrial conflict

- Appeal of job restructuring permitting group integra-tion

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