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5424884 AlgemeneZaken 02:55:41p.m. 11-07-2012 1/24

» 7 re

1.J PBO '--ï

Ministerie van Volkshuisvesting, Ruimtelijke Ontwikkeling, Milieu

en Infrastructuur

Ministry of Public

Housing,

Spatial

Development, Environment and

Infrastructure

#1

Tamarindesteeg Philipsburg, Sint Maarten

T: 542-4289

F: 543-7817 mob: 520-7991

Aan de

voorzitter

van de

Voortgangscommissie SintMaarten

De

heerR.J.G. Bandell

p/a

de

secretaris,

kamer H407

Postbus

20011 2115

2500 EA Den Haag

Nederland

Betreft:

Rapportage

VoortgangscommissieSint

Maarten 3e

kwartaal

2012

Philipsburg,

NOV -1 20!?

Geachte

heerBandell,

Hierbijontvangt u

de

uitvoeringsrapportage over periode 1 Juli 2012tot 1 Okt. 2012. Dit rapport heeft betrekking

op

hetverbeterplanvan het Ministerie

van VROMI.

Als

algemeen

uitgangspuntisdaarbij het Ministerieplan

van

2011 gehanteerd. Inmiddels

heb

ikhet

VROMI

Ministerieplan

2012 - 2014

vastgesteld

en

zal datalsleidraad dienen voor

de toekomstege

verbeteracties en prioriteitstelling

binnen hetministerie.

Een

kopiedaarvantreftu in bijlageaan.

In

de

uitvoeringsrapportagewordt

de

voortgang van

de

verbeteracties tenaanzien

van de

diverse onderdelen

van

hetministerieweergegeven. Daarbijis bijzondereaandacht

gegeven aan de

onderdelenversterking

van

het personeel,training

en

opleiding, wet enregelgeving

en de ICT

organisatie. Daarnaast wordt

op

verzoek van

de commissie

specifieke informatievoorgelegd in relatie totverbetering

van

inspectie

en

vergunningverlening.

Conform de

Samenwerkingsregeling waarborging plannen van

aanpak

landstaken

Curagao en

Sint Maarten, zalik

een

afschrift

van de

rapportage

aan de

StatenvanSint Maartensturen.

Bijlage

Rapportage

Voortgangscommissie

SintMaarten 3e kwartaal

2012

Copie conformStaten

van

SintMaarten

1

(2)

5424884 AlgemeneZaken 02:55:54p.m. 11-07-2012

Ministerie van VROMI

Land Sint Maarten

Rapportage ten behoeve van de Voortgangscommissie Sint Maarten

3e kwartaal 2012

De

Minister

voor

Volkshuisvesting RuimtelijkeOntwikkeling Milieu

en

Infrastructuur

(VROMI)

(3)

5424884 AlgemeneZaken 02:56:01 p.m. 11-07-2012 3/24

Ondertussen

wordt

ergewerkt aan

de

voorbereidingenvoor eentraininginhet gebruikvan MS-Project voorproject

medewerkers

van dediensten

Nieuwe Werken

en Beheersdienst,

alsmede

aaneentraining voorhet gebruikvan

de

internationalecontractvorm FIDICvoor

de

voorbereidingenuitvoeringvan projecten. Beide trainingenzullen

worden

gegeven in

de

4ekwartaal.

Versterkinginspectie,

handhaving en

vergunningverlening:Metdoor de externeconsultantopgestelde organisatieplan en

de

procesbeschrijvingenzijnvastgesteld.Ditbetekenddat hetafgelopenkwartaal gewerktisvolgenshet, binnen

de

betreffende diensten, vastgestelde

nieuwe

organisatiemodel.

Met name

binnen de dienstinspectie ishet

nieuwe

organisatiemodel eenwijzigingin

de

dagelijkse

werkzaamheden.

Daarnaastzijnervoorstellen

gedaan

vooraanpassingenwijziginginmandatering.

Hiervoorzullen inhet

nog

naderevoorstellen uitgewerktgaanworden.

Vergunningverlening:

Concretecijfers1-7-2012:

Totaal aangevraagde vergunningen van

2006

tot

en met 2010 1901

Totaal afgehandeld vóór

2011 1338

Achterstandvan

voorgaande

jaren

op

1-1-2011

563

Achterstandvanvoorgaandejaren

op

1-1-2012

354

Totaalafgehandeldvanachterstandvan

2006 t/m 2010

39

Huidige achterstand

van 2006 t/m 2010 315

Totaalaangevraagde vergunningenin

2011 259

Totaalafgehandelde vergunningen van

2011

183

Nog

nietafgehandeld

van 2011 76

Totaalaangevraagde vergunningen

2012 t/m

3eQ.

219

Totaalafgehandelde vergunningen van

2012

72

Nog

nietafgehandeldvan

2012 147

Totaal

nog

af tehandelen vergunning aanvragen

538

Van

de (76)

nog

nietafgehandeldeaanvragenvan

2011

zijn29albestuurlijk

goedgekeurd

en

wachten op

betalingvanlegesdoor deaanvrager,

wachten

22

op

correctiesofaanvullingenvan

de

aanvrager

en wachten

15aanvragen

op

nadereadviseringvaninternediensten.

Van de

(147)

nog

nietafgehandelde aanvragenvan

2012

zijn

24

al bestuurlijkgoedgekeurd en wachten

op

betalingvan legesdoor

de

aanvrager voorafgiftevan

de

vergunning.

Er

wordt door de

dienstVergunningen

een

Planvan

Aanpak

voorbereidvoorhet

wegwerken

van de

nog

resterende achterstand van

2006 -

2010.

Wet en

regelgeving:In

samenwerking met JZ&W

heeft

opnieuw

overlegplaatsgevonden betreffendede ontwikkelingvan

de

conceptlandsverordening

VROMI.

Geplande en

gewenste

ontwikkelingen

hebben

echter

een

vertragingopgelopen.Oorzaak ligtvooralin dehoeveelheid

wet en

regelgevingdie

om

(4)

5424884 AlgemeneZaken 02:56:14p.m. 11-07-2012 4/24

3.

Financiële paragraaf

De

belangrijksteorganisatie verbeteringsprojecten

worden

tot

nu

toe gefinancierd

met

middelen beschikbaargesteld door

USONA

vanuitNederlandseontwikkelingshulp. Hetbetreftintotaalongeveer

ANG

1,6 min.voorprojecten betreffendedeafdeling

VROM en de

dienstenVergunningen

en

Inspectie.

Deze

bronvanfinancieringloopt binnenkortaf.

De

landsbegroting

2012

vanSint

Maarten

is

door

het Parlementvastgesteld, ditbiedt

meer

zekerheid m.b.t. het beschikbarebudgetvoorbijvoorbeeld

de

werving voorkritiekefuncties die nietdoor

USONA

gelden betaald

worden

en voor deverbeteracties die

door de

eigenmiddelen vanhet land dienente

worden

gefinancierd.

5

(5)

5424884 AlgemeneZaken 02:56:21 p.m. 11-07-2012 5/24

Management van

middelen

6 Verbeteringautomatisering Er

wordt

door Decos gewerkt aan implementatie van

een

BPM-tool voor

de

diensten vergunningverleningen inspectie.

Gereed 4e

kwartaal

2012

7 Verbetering

Document management

-inventarisatie

documentenstroom en wensen VROMI

Start is

gemaakt met

post registratieviaeendoe.

Man.

Systeem (DMS).Zieeveneens actienr.6

Na

evaluatie

wordt

verdereuitbouw van het

DMS

beoordeeld 8 Verbetering

media

communicatie Insteekis

om

vooraltezorgen

v/onrVwUI ppnCCIIL/fJlllllclGInntimaal

f1iUIinrHnnorpnl^LlU1ICICl1vanvallhoflid ministerie.

Hiermee komt VROMI

ineen positief daglicht

Doorlopend

9 Verbeteringarchief Injuni isereen

archiefmedewerker aan

de

slaggegaan. Vervolgensiser fnrloliilrUJUcllJlvoonCtrl1 iUIiï1"7on(Hl^rarh+ hiïLi.CllUMdLULU1J

gekomen.

Tijdelijke

ondersteuning

door

uitzendkrachten, 3e

IfiA/arfaalpn 1 pvtrn in I\WuILaaiClIX CALIalil

het4e kwartaal.

Primaireprocessen

10 Beschrijving

en

verbetering

AO Wordt

naderuitgewerktin

de

procesbeschrijvingen. Binnen vergunning

en

handhaving InnntHital rip^tartte njwyjitLiltui< colgitio

gemaakt

voor andere onderdelenvanhet ministerie.

Vanaf

lekwartaal

2012

11 Opstellenvan

een

aanbestedingsprocedurevoor gUCUCIClif

WC

I|\C11ClI UiCIIjLC|1*

Erisdoor de Raad van Ministers een aanpassing van

Hp

rnmntahilit'pitslanH^- verordeninggoedgekeurd, zoals

gemaakt

dooreen externjuridischadviseur.

Planning uitwerking aanbestedingsregels na nffiriplp

vaststellingvan

de

wijzigingen.

12 Verbeterenvanvergunningverlening en handhavineDroces

Hetorganisatieplanen de procesbeschrijvingenzijn

vastgesteld

en

ingevoerd. Er

iseenvoorstel

gemaakt om

de formatieaanpassingente formaliseren.

Nadere

implementatiein4e kwartaal

13 Opstellenvan procedure en administratievoordiversetypen vergunningen

Voor de

graafvergunning (voorheenWaiver)

worden nog

verschillendeacties uitgewerkt,

waaronder

regels voorkabels

en

leidingen.

4e

kwartaal

2012

7

(6)

AlgemeneZaken 02:56:36p.m. 11-07-:

Ministry of VROMI

Public Housing, Spatial Development, Environment and

Infrastructure

Ministry Plan 2012 - 2014

(7)

5424884 AlgemeneZaken 02:56:43p.m. 11-07-2012

Section I: Introduction

MinistryPlan

VROMI

2012-2014 Page3of37

(8)

5424884 AlgemeneZaken 02:56:47p.m. 11-07-2012 8/24

1.2.

Reading guide

Section

II:

The

Ministry

VROMI

in

General

Chapter

2:

"The Organization and Objectives

of

the

Ministry": describes the

organization of the Ministry

VROMI,

addressing foistof all the vision

and

mission

and

the core tasks ofthe Ministry. Furthermore, an organization chart is illustrated

and

the current formation staffing level thatgives insight into the current

needs

(critical vacancies) of the Ministry in

terms

ofstaffing.

Chapter

3:

"Organization

Policy

and

Strategy": gives

an

elucidation tothe

main

policy objectives ofthe Ministry forthe

coming

governing term, as well asthe

main improvement themes aimed

at strengthenïng the performance ofthe organization in execution of its tasks

and

responsibilities.

Chapter4:

"Organization Management and Development":

addresses the

needs

of strengthening theskills

and competences

ofthe staff toachieve

improved

performance.

The

items

addressed

include education

and development

ofthe staff, aswell asthe

work

culture withinthe Ministry.

Chapter5:

"Management

of

Processes":

gives a view on the

way

of leading the

organization

towards

a trajectory ofcontinuous learning

and

continuous

improvement,

This chapteraddresses the

themes

of quality

management and performance management

within

VROMI.

Chapter

6:

"Management of Resources": Addresses

the resources thatthe organization

needs

in order to effectively perform its duties. Firstofall the ICT organization is

an

important

impetus

in the modernization of the functloning of the organization. Secondly, the properarchiving of

documents

iselucidated as

an

important

means

forefficiency

and

thoroughness

in performance. In addition,

adequate

housing

and

other

equipment

are necessary importantfor functioning. Finally the finances of the Ministry are elucidated

as one

of the

most

crucial resources for fulfillmentof the tasks of the Ministry.

Section

III:

The Organizational

Entïtiesof

VROMI

The

chapters 7 through 12 provide insight into all the organization units (policy

department and

executing services) with

VROMI.

Foreach entity

an

elucidation isgiven

on

the strategie context (vision, mission,

main

objectives

and

core tasks)

and

the

main

ambitions

and

policy objectives ofthe respectiveentities forthe currentgoverning term. In addition,

each

chapter alsoaddresses

where

applicable the projects

and

activities forexecution during the governing term. Finally,

an

abstract is provided of thecritical successfactors

and

performance

indicators forsuccess ofthe

department and

services in executing their responsibilities, that areto

be worked

out

on an

annual basis

by each department

in

department

plans that gives

more

articulated

view

ofthe activities

each

year, to

be

supported by the annual

budget earmarks

in the country budget.

(9)

5424884 AlgemeneZaken 02:57:02p.m. 11-07-2012 9/24

2.

The Organization and Objectives of the Ministry

2.1. Vision

and

Mission of

VROMI

The

Vision ofthe Ministry isto realize

an

optimal living, working

and

recreational

environment

forthe

Country

Sint

Maarten

by réndering an effective as possible service to thefor the benefit oftheadministration, the citïzenry

and

the

community

of SintMaarten.

The Mission

is to care for

an

integrated organization

and management

ofthe publicareas through the establishment

and

implementation oflegislatipn

and

policy, as well as

controlling in order tosafeguard

an

optimal living, working

and

recreational

environment

for the residents of Sint Maarten.

2.2.

The Core Tasks

of

VROMI

The core organizational tasks

ofthe Ministry of

VROMI

include:

Policyadvising concerning Public Housing, Spatial

Development, Environment and

Infrastructure,

and

the care for thespatial

development

in the broad sense;

The

care for civil-technical works, publicareas

and

cemeteries, street

and

traffic furnishing, street lighting

and

urban renewal;

The

care for affairs in the area ofspatial development,

environment and

nature,

domain and

safety,

management

of land, buildings

and

properties ofthe

Government

ofSintMaarten;

The

care for affairs in the area of

underground

infrastructure, drainage facilities,

and

building-, utility-, civil-technical-

and

reiated projects;

Effective policyin thearea ofsolid

and

liquid waste, rent-

and

land policy;

The

care forthe representation of Sint

Maarten

in theareas of

VROMI,

locally

and

ïnternationally,the translation of international treaties in this regard to the local context,

and

the advising

and

supporting of

government

organizations in the

Kingdom

context hereïn;

The Management

of real property ofthe

Government and

resisting land speculation;

2.3.

Organogram

Minister of VROMI

Cabinetof

Min VROMI

Secretary General

Staff

Bureau

Policy

Department VROMI

Executing Services

New

Projects

Infrastructure

Management Domain

Affairs

Perrnits

Ministry Plan

VROMI

2012-2014 Page7 of37

(10)

5424884 AlgemeneZaken 02:57:33p.m. 11-07-2012 10/24

Section

Head

Project Coordination

HBO

1

Project/Proqram

Leader MBO

9 3

Section

Head

Contract

Manaqement HBO

1 1

Contract

Managers MBO

8 8

Department Head AC

1

Secretary

MBO

1

Policy

Worker AC

1

Senior

Worker

fadvisor)

HBO

1

Administratïve

Worker

B

MBO

2 l

Administrative

Worker C VBO

1 l

Department Head AC

ï

Technical Administrator

MBO

ï

Senior Permits Evaluator

HBO

3 i

Permits Evaluator

MBO

4 i

mmmètemmamon*

. .

tz *-

Department Head AC

1

Technical Administrator

MBO

1

Senior Inspector

HBO

3 i

Inspector

MBO

7 2

* Thefunctlonsofarchivemanagerand archeologlstdonotformpartoftheformationplans. Thearchive managerisspeciallyengagedforaprojectandthe archeologistisplaced aboveformation within the policy

departmentVROMIonparttimebasis tosupportSIMARC,and parttimetosupportthedepartmentinthefield ofcultural historical preservationand monuments.

The

organization of

VROMI

is in a process ofchange. Since

assuming

the status ofcountry, the ministry has

been

able to test the formation plansto the

needs

in execution ofthe assigned tasks of the Ministry.

As

a result ofthe experiences there are

some changes

that

have been

proposed to the formationof

some

entities,

and approved

provisionally.

These

include the

changes

tothe Service of Infrastructure

Management

to introducé a section for contract

management and

reduce the

amount

ofworkerswithin the organization. In addïtion, a critical review ofthe formationsof theservices of Permits

and

Inspection has aiso resulted in a modified formation plan to introducé

some

operational efficiency in the execution of the assigned tasks.

These changes have

also

been approved

provisionally,

and need

yetto

be

formalized.

In the

coming

period, it is the intentionto continue to test the existing organization to the

assumed needs

in

terms

of services to

be

rendered.

Based

thereon itisthe intention that the administrative organization

and

the processes to renderservices wil!

be

critically

reviewed,

which may

resultin additional proposalsfor

changes

to the organization

and

formation ofthe organizational entitieswithin

VROMI.

In

due

course,

based on

the

aforementioned

review, definitive proposals will

be made

forthe formalization ofchanges.

The

Ministry of

VROMI

currently has a formation plan of

138

defined position,

notwithstanding that certaln

approved adjustments

to the formation

need

to

be

formalized asyet

and

that the organization

and

formation will

be

undergoing a review.

There

are 2

(11)

AlgemeneZaken 02:57:52 p.m. 11-07-2012

3.

Organization Policy and Strategy

3.1. Policy objectives

a)

To promote

a weli-functioning organization thatis valued

by and has

the trustof the citizens

and

the admïnistration alike. Herein it is importantto stimulate a level of

performance

ofthe Ministry that is results-

and

client-oriented,

where

the notions of transparency, efficiency

and

effectivenessare the orderofthe day. Organizational entities

and employees

thatfunction

and

perform excellently are highly regarded

and

valued in

deed

bythe organization,

b)

To

ensure that thelegislative

framework

is in placeto

promote an

effective

and

sustainablespatial

management and

development,

and management

ofthe

environment

through the review

and

modernization ofthe relevant legisiation

and

reguiations for the Ministry.

c)

To

establish aspatial structure plan asa policy

framework

forthespatial

development

plans, to

promote adequate

housing

development and

urban renewal, sustainable

development

of infrastructure

and

the environment, focusing

on

the gradual

development

of renewable sources ofenergy.

d)

To

facilitate the realization of housing projects that isespecially

aimed

at affordable housing of

good

standards,

and

to

promote home

ownership

by

the citizens of Sint Maarten.

e)

To improve

mobilitythrough the

improvement and

expansion ofthe road

network and

public parking facilitieswithin commercial areas,

and

the

improvement

of the facilities for public trasportation.

f)

To

realize long term

and

sustainable solutionsfor

chaüenges

in theareas of

management

of solid waste,

sewage and

drainage.

g)

To

continue initiatives

aimed

at beautification ofthesurroundings

and improvement

of the spatial quality within

commercial and

the residential districts, through the

improvement and

the

management

ofall infrastructure provisions

and

Utilities.

h)

To

execute a transparent

and

effective policy

on

the

management

of

domain

lands, to

implement

appropriate tariffs for long lease land, taking the type of land use into consideration

and

to review thestrategy of the

government

as relates to the sale

and

purchaseof land, to support the realization ofthe urban renewal objective ofthe Ministry in a financial economically feasible

manner.

i)

To implement

a consistent

and

transparent policy

on

the issuance of permits,

whereby

permit applications within the regime of

VROMI

activitiesare processed in

an

efficiënt

and

expedïtious

manner.

j)

To implement an

effectivecontrol

and enforcement

policy to minimize the incidence of illegal activities within thecontrol regimeof

VROMI

activities.

k)

To

seek cooperationwith the other ministries within the

government

to realize efficiënt useof resources in areas

where

responsibilities

may

overlap, especially as it

regards the

development

ofa sustainable

economy and

the

improvement

ofthe qualityof Mfe ofthe inhabïtantsofSint Maarten

3.2. Organizational

Improvement Themes

A

properly functioning organization is a

key

to the realization ofthegoals

and

objectives of the Ministry.

The

following are organization

themes

to

be

addressed within the Ministry during the

coming

period to ensurethatthe performance can

meet

expectations.

MinistryPlan

VROMI

2012-2014 Page11of37

(12)

5424884 AlgemeneZaken 02:58:08p.m. 11-07-2012 12/24

4.

Organization Management and Development

4.1.

Education and Development

In orderto continue to

improve

the level of

performance

ofthe organization ofthe Ministry

VROMI, and

to

remain

current within the various specificareasof expertise ofthe respective

departments,

it is important to offertrainings to thestaff.

These

concern general trainings for the entire organization aswell aswell as targeted expertise trainings

aimed

atspecific

departments

or persons therein that

form

part of

an

education

and

training plan ofthe Ministry. Given the

wide

range of requests fortrainings

and

the limited resources available,

it is necessaryto prioritize.

There

are in practice 3 sources offunding fortraining projects within

VROMI:

- General stafftrainings organized centrally

by

the

department

of Personnel

and

Organization (P&O),

which may be

funded from external sources of

from

thegeneral budget,

- Trainings that

form

part of a targeted

improvement

projectthat

may

be

funded

through external sources,

- Trainings that areorganized

by

the Ministry

VROMI

through internal

budget

sources.

The

types oftrainings offered through the

department

of

P&O

are mostly general trainings

aimed

at the entire

government

organization, such as trainings for

managers

in the implementation of Performance

Management and

ofthe Planning

and

Control Cycle. In additiongeneral trainings are also offered to the staffin writing

and language

skills,

and

in the writing ofadvices

and

reports.

There

are several organizational

improvement

projects ongoing within the

VROMI

that are

funded

through external sources

(USONA/EU), aimed

at the

improvement

of the

performance

ofspecificdepartments.

These

currently include the policy

department VROM, and

the services ofPermits

and

ïnspection. Specific targeted trainings related to these

departments form

part ofthe budgetsofthese organization

improvement

projects.

These

include trainingsin theuse of

new

software, such as

DECOS

for the

management and

registration ofthe permits

and

Ïnspection process

and

trainings in the implementation of current

and new

(proposed) legislation for thesedepartments.

Furthermore, specifictrainings are also organized through thegeneral

budget

of

VROMI,

or

in cooperation withother (external) entities trainings.

These may

include trainings in the area of project

management and

in theapplications of

new

legal regimes forproject

contracts

such

as FIDIC.

These

include also training in the use

and

application ofspecialized software, such as

Geographic

Information

System

(GIS) or

programs

inthe area of

infrastructure asset

management.

In addition, with the implementation ofthe

new document management system

with thesoftware

DECOS,

itwill be important to

improve

the skillsof the administrative staff in theuseofsuchtools.

On an

annual basis, a training plan is prepared

and

discussed with the

management

ofthe respective

departments

to synchronize theprioritization

and

the planning.

A

handicap in the implementation of

an

effective training plan for

VROMI

remains the limited

amount

of

budget

that isavailable from the general resources (country budget), to

an amount

of

ANG

35.000

per

annum.

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5424884 AlgemeneZaken 02:S8:24p.m. 11-07-2012 13/24

5.

Management of Processes

5.1. Quality

Management The

firstpolicy objective ofthe Minïstry is:

"To

promote

a well-functioning organization that is valued

by and

has thetrust of the citizens

and

the administration alike. Herein ït is importantto stimulate a level of

performance

ofthe Ministry

such

thatis results

and

dientoriented,

where

the notions oftransparency, efficiency

and

effectiveness are theorder ofthe day."

In orderto give tangible contentto this objective, the Ministry

VROMI

has theambition to establish milestones within the

department

plans

and

the

performance management system aimed

at consistentiy improving the

performance

ofthe organization.This will

be done

through continuously raising the

performance

barof expectationsof the

departments and

the employees.

The system

of

performance management and

the

HR

cycle will continue to

be implemented

asthe

means by which

to optimally

manage

the targets set

and measure

the success of the

endeavors

within the various entitiesof the organization.

The purpose and work

of the Ministry is

aimed

atoffering services to the benefit of the wellbeing citizens

and

businesses ofSintMaarten. It isthe infcention to articulate

and

clearly defineall ofthe services rendered

by

the various entities of

VROMI,

as well as to

map

the processes thatare

undertaken

to render these services. Thiswill enablethe organization to critically review all services

and

processes to identify opportunities tostreamline

and

bring efficiency

and

effectivenessto the business operations

and

the quality ofperformance.

A

start has

been made

to this effectwith theexecution ofthe projectfor the

"Improvement

ofthe Permits

and Enforcement

Processes",

which

leadsto a renewal ofthe

way

of working

in these areas

and more

importantly to satisfaction ofthe"customers"

and

the general public. This initiative will

be

continued throughoutthe rest ofthe organization.

The

credo in all instances is to live

up

to the expectationsofthe

community

of Sint

Maarten

through offering reliableservices in the

most

efficiënt

manner.

5.2.

Performance Management

With

the transition tocountry status in 2010,

one

ofthe important transitions for the Ministry

VROMI was

the full implementation of

performance management.

This initiative is

aimed

at improving the

performance

ofthe Ministry through betterplanning ofactivities

and

has

meant

the

mandatory and

consistent implementation ofyear plans

by

all department, as well asquarterly reporting

on

the

performance and

the realization ofthe planned activities to enable finetuning

and

adjustments.

Furthermore,

an

important part ofPerformance

Management has meant

thefull

implementation of the

Human Resource

Cycle, consisting ofplanning interviews,

mid-term assessments and

year-end evaluations, with

consequences

both positive

and

negative for thestaff. Furthermore, the

performance

ofthestaffis linked directly to theambitions

and performance

indicators ofthe departments. This tooi has

been

successful thus far,

and

it is

the intention to continue the consistent implementation of

Performance Management

asa

means

to continue

and

to monitor the successofthe ambition ofthe ministryto strive

towards

continuous learning

and

continuous

improvement.

MinistryPlan

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5424884 AlgemeneZaken 02:58:41 p.m. 11-07-2012 14/24

It isthe intention in the

medium term

to

make

the

GIS

data availableto other

government

entities for use in theirrespective planning

and

execution ofworks, as well asto thegeneral publicthrough the internet forsharing ofinformation that

may

lend itself to such media.

Internet

and

Intranet

It is the intention to

expand

the use

and

sharing of information through the implementatlon of Intranetwithin

VROMI by means

of Share-Point.

The

intranet concernsa restricted website forinternal use ofthe

government, where

specificareas ofthe sitewill

be made

available to specific entitieswithin the

Government.

It will

be used

as the

means

to store various

forms

of information

about

the ministry, such as legislation, procedures

and

other documentation, aswell asthestatus of projects

and

other initiatives. Share-Point will also

be used

as a

form

of

communication

within theMinistry.

In addition, it is the intention thatthe pages of the Ministry

VROMI

ofthe

Government

website will also be

used

asa

more dynamtc

tooi to share information with the general public. It isthe intention that in the future the websitewill be

updated on

a regular basis with

more

current information, that wiil

make

ita place forthe publicto visitfor the

most

actual

and

current information

about

theMinistry.

The

future will unveil the possibiiity to

use

the website as a

forum

for actual interaction with thepublic, asa

means

to

submit

applications

and

requests,

and

possibly the

forum

to process

such

requests of the public.

Other ICT

tools

There

are

many

basic

ICT

toolsthat are available

and

used within

VROMI.

It isthe intention to

improve

the general proficiency in the use ofsuchtools through offering trainings tothe

staff. This inciudes the useofthe products of MS-Office as well as suchtools as

MS

Outlook

and

Project.

The Management

ofthe Ministry isconvinced that a broader proficiency in the use of

ICT

tools

by

the organization staffin general will result in greaterefficiency in

operations

and an

increased level of

performance

ofthe Ministry.

6.2. Archiving

Archiving of

documents

is

an

important part ofimproving the

performance

ofthe Ministry.

The

archives of

VROMI

are part

and

parcel ofthe general archives of the

Government

of Sint Maarten.

A

properly functioning archiveforms

an

important part ofthe plan of action forthe

improvement

ofthe services of

VROMI.

Together

withthe central

documents

archiving

department

(DIV) a project has

been

started to clean-up the archivesof

VROMI.

Forthis purpose, external assistance will

be engaged

with the cooperation of

DIV

to execute this project.

The

clean-up activity is antïcipated to take

minimum one

(1) year to complete, while itwill also involve digitizing of

documents

for

ease

ofaccess

and

use by the organization. In cooperation with DIV, a special archive

manager has

also

been

contracted to guide this project to a successful

outcome.

6.3.

Housing and Equipment

In the

end

of

2011

various

improvement Works were

set in

motion

for the housing situation ofthe Ministry, which included the upgrading ofthe current (Yellow) building

where

the Ministry is housed. This has

improved

the

work environment

ofthe staff, thereby teading to bettersatisfaction

on

the job, improving the

appearance

of the officefor visitors/clients,

as

wellas

removing

various situations that could be regarded as health issues.

There

are

as

yet

works

that

need

to

be

executed within thebuilding in orderto

complete

the task of

(15)

AlgemeneZaken 02:58:58p.m. 11-07-2012

generally reflects a

gap

of

about ANG

8 million thatis regarded as necessary toaccomplish

all the operational goalsofthe Ministry.

An amount

of

about ANG IJ

million is designated forgeneral operational

expenses and ANG

1.1 million forsubsidiesto supporting external organizations such as

NGO's

(i,e. Housing Foundation,

Rent Committee and

Nature Foundation).

Capital

Budget

The

(draft) capital expendïture

budget

of

VROMI

for

2013

is approximately

ANG 88

million.

These

funds are

earmarked

for

major

investments into the infrastructure of the island, including investmentsinto

expanding and

modernlzing theraad network,

improvement

of the drainage

network and

expansion of the

sewage

collection

and

treatment network. In addition, land is

earmarked

towardsthe purchaseof land

needed

for

new

infrastructure projects.

Furthermore, the

government

isseeking possibilities forthe creating of

Investments

Funds,

such

as a road fund forthestructural

improvement

ofthe road

network and

drainage

facilitles

on

the longer term, as well ascreative investmentsolutionsthrough public private partnershipsfor the investments into the longer

term

structural

management

of solid

waste and sewage

treatment.

Revenues

The

total annual

revenues

projected through services of the Ministry of

VROMI

currentiy

amount

to approximately

ANG

5.3 million per

annum.

This is comprised of

ANG

4.2 million for

revenues from

long lease land fees,

ANG

1 million for (building) permits

and ANG

100,000

for electrical inspections

and

otherservices. It is anticipated that with continued

growth

in the

economy and

further

developments

in the long lease land policies that these

amounts

will increase incrementally overtime. Specific projections are not readlly available.

There

are intentions to review the current

revenue

base

and

propose

means by which

to increase this base,

by

for

example

optimizing the potential

canons

for long lease land held

in

commercial

use

and

possibly by reviewing the fees

charged and

calculation base for building permit fees.

Following is

an

overview of the

approximate

annual operational budgets related to the specific organizationalentities of

VROMI, based on

(draft)

budget

2013:

Annual Budget overview per organizational

entity

Personnel 1,192,500

Operational

485,500

VROMI

Traininqs

86,000

Personnel 1,249,000

Operational

188,000

Spatial

Development 180,000

Environment

policy

28,000

Subsidies 1,141,000

'^;^n^'^^";i?ial!in¥~!T',S|[,3'',!a-

Personnel 1,117,000

MinistryPlan

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5424884 Algemene Zaken 02:59: 15 p.m. 11-07-2012 16/24

Section III: The Separate Organizational Entities of VROMI

(17)

5424884 AlgemeneZaken 02:59:19p.m. 11-07-2012 17/24

To

facilitatethe establishment of

development

(zoning) plans forthe entire area of Sint Maarten, including the articulation ofurban

development

plans for'hot spots';

To

preparesector policies on:

- spatial

development

plans in relation to sustainable

economy;

- public housing

and home

ownership;

infrastructure

and

the

environment

(traffic planning

and

public safety);

- sustainability: sewerage, water

management and

productionofenergy;

landscape

and

cultural history, nature

end

ecology;

To Develop

of

marine and

terrestrial nature parks;

To

establish a

Geographic

Information

System

(GIS) for

modern maintenance and

registration of land policy

and

spatial plans;

To

care for the coordlnation ofinter-ministerial policy

development,

consisting of policy

development

in collaboration with other ministries in areas of jointconcern.

7.3. Projects

and

activïties

The

core projects

and

activities ofthe policy

department

are indicated also in the aforementioned ambitions of thedepartment.

These

includeessentially:

- Facilitation ofthe establishment ofthe

new VROMI

ordinance, Preparation of a Housing Vision as a

medium term

policy

document,

Preparation of a global structure plan to guidespatial

development,

Preparation ofzoning plans for the island to legally regulate ailowable developments,

-

Support

the establishment of a policy asustainable energy,

-

Support

the Permits

and

Inspection servicesin establishing branch regulations for better

enförcement

of the Hindrance Ordinance.

-

Support

the Culture

department

ofthe Ministry of Education, Culture,

Youth and

Sports

in the setup ofa

management

structure for

monument

preservation,

Subsidies

to

NGO's

The Government

ofSint Maaten, through the

budget

ofthe Ministry of

VROMI

provides finanaal supportto various

NGO's and

related organizations.

These

include the

Rent

Committee, The

Sint Maarten Housing

Development

Foundation

(SMHDF), The

Sint

Maarten Archaeology

Foundation

(SIMARC),

the Foundation for

Government

Buildings

(SOG), The

Nature Foundation

and

the

committee

of expertsof

VROMI

concerns en

Committee.

It is the intentionto structure the relationships with the

mentioned

organizations through the

establishmentof Service Leve!

Agreements

(SLA's) related to the subsidiesthey receive.

7.4. Critical

Success

Factors

and Performance

Indicators 7.4.1. Sufficiënt gualified staff

PI: Flllingofcritical vacancies

PI: Temporarycapacityenförcementfortheprocessofdevelopmentplans and publichousing

PI: Conttnuous search forinternshipsby academicallytrainedstudents from Sint Maarten

7.4.2.

Improvement

of interdepartmental co-operation

PI: Furtheracknowledgement and implementation ofthe ideascoming fromthe interdepartmental working group onProject

Management

PI: Introductionof

MS

Project

PI: Furtherimprovementand implementationofGIS

Ministry Pian

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5424884 Algemene Zaken 02:59:33p.m. 11-07-2012 18/24

8.

The Department of New Projects

8.1.

The

Strategie

Context

The

vision of the

department

of

New

Projects is to function

as

thecenterfor advisory-

and

engineering services ofthe country as relates to

new

construction

and

re-construction, with the objectiveofeffective

and

efficiënt realization of projects.

The mission

consists of advising

and

delivering project

management

services within the contextof the

development and

realization ofprojects of the

Government

in theareas of infrastructure, building, Utilities

and

civil works, ata high quality level.

The main objectives

of

New

Projects are:

To

ensure the rendering of a high quality of service

and

project

management

regarding technical concerns;

To promote

the realization of provïsions that

form

part of the physical infrastructure;

To

care forthe preparation, execution

and

transfer ofinfrastructure, building, utility

and

civil

works

projects in a timely

manner and

in

conformance

with assignment.

The core tasks

ofthe

department

are:

The development

of

and

advising

on

(technical) policy

framework

in the area of (underground) infrastructure, drainage provisions, building-, utility-

and

civil

Works

projects;

The

initiation, preparation, execution,

and

transfer of

new

projects of the country in

the areasof infrastructure, building, Utilities

and

civil works;

To

introducé points of attention

and

safeguard policy, legislation

and

regulations in

thecivil

works and

building-technical areas of concern;

To

carefor the execution

and

coordination of projects

aimed

at urban renewal.

8.2.

Ambitions and

Policy

Objectives

for

2012 -2014 The short term ambitions

of

New

Projects are:

To

contribute to policy

development

in theareaof civil-technical provisions

and

the qualityofthe infrastructure of Sint Maarten;

Civil-technical projects

and works

areexecuted at a high quality for the

improvement

ofthe quality ofthe business

and

living environment, including drainage, collection

and

treatmentof

sewage, and

mobility;

Civil-technical projects are executed in close collaboration with-

and

are transferred

upon

completion, to the

department

of Infrastructure

Management

in a proper

manner

to

ensure

iongevity

and

sustainability inthe future

management;

A

high quality of technical support

and

project

management

is rendered toother ministries ofthe

Government

in the realization ofbuilding/technical projects;

To

support the preparation ofa thorough

framework

for drainage

and water management and

for

sewage management, and

the establishmentof a basis for planning, execution

and management

ofactivities in these area forthe

coming 10

years, including the articulation of plans forthedrainage

and

for

sewage

collection

and

transportfor specificareas;

To

preparea multi-annual planning for theexecution of

new

infrastructure projects, including a realistic logistical

and

financial

framework

fortheworks;

(19)

5424884 AlgemeneZaken 02:59:48p.m. 11-07-2012 19/24

The

following projects are guided

by

the

department

of

New

Projects but resort

under

the responsïbility

and budget

ofthe Ministry of Education, Culture, Youth

and

Sports:

- Foundation

based

education Infrastructure Cycle 2:

o Sister

Magda

School

o

Seventh Day

Adventist School o M.

Genevieve de Weever

School

-

Nieuwe

School

Cay

Hill; Cycle 1

&

2

SBO (Secondary

Vocational Educational) School

Cay

Hill Elementary School Belvedère

Upgrading PublicSchools":

o M.

Genevieve de Weever

School (including expansion

and

renovation) o

Ruby Labega

School

o PrinsWillem Alexander School Sint

Maarten

Vocational Training School Prïnce Willem

Alexander

School

-

South Reward Community

Center Middle Region

Community

Center

-

Upgrading

Sport Facilities

St

Maarten.

The

following projects are guided

by

the

department

of

New

Projects butresort

under

the responsïbility

and budget

ofthe Ministry ofJustice:

Renovatie Pointe Blanche

Gevangenis

Intake PolitieStation Philipsburg

8.4. Critical

Success

Factors

and Performance

Indicators 8.4.1. Sufficiënt qualified staff

PI: Filling ofcritical vacancies

PI: Provide specialized task orientedtrainings to thestaff

8.4.2. Support

mechanisms

todeiiverhioh aualitv proiects

PI: Descriptionandstreamlining (improvement) ofproject

management

process

PI: Contribution to establishingpolicy frameworkforfuturedevelopments (sewage and drainage)

PI: ImplementuseofMicrosoft Projects PI: Properprojectadministration

PI: Propertransferof projectstoInfrastructure

Management

PI: Implementstructural project consultatfons with otherdepartments

PI: Contributionto a consistenttenderprocess

PI: Improvementoftechnical advlsing on private projects (permit applications)

PI: Ensure adequate project

management

andtechnical supportto otherministries in building projects

8.4.3.

Improve

the proiect ffinanciaO administration

PI: Centralregistration and archivingofinvoices PI: Reducetheprocessing timefor project invoices PI: Improvementofproject reporting process

MinistryPlan

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2012-2014 Page27of37

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5424884 AlgemeneZaken 03:00:00p.m. 11-07-2012 20124

To

facilitatethe establishment ofa street lighting policy to

harmonize

the types

and

quality of street (public) lighting to

be implemented, and

to establisha

management agreement

with the electricity

company (GEBE)

forcare ofthe

maintenance

of public lighting in

accordance

with the electricityconcession;

To

facilitate theestablishmentof a poücy

on

the

placement

of

underground

cabling

and

utility lines,

aimed

at fostering

improved

coordination

between

utility

companies and

minimizing the nuisance of

works

to the public infrastructure

and

traffic;

To

facilitate the establishmentof

standards/norms and

policy

on

the construction

and

installation of

new

infrastructure works,

such

as roads, drainage

and sewage,

to ensure that such

works

areexecuted in a consistent

and

coherent

manner;

To

ensure

an

effective response plan ofthe

department

in theevent of calamities, through establishment ofa response plan

and

provision of training

and

resourcesfor all foreseeablecalamities;

To implement

a complaints registration

system

to log complaints ofcitizens as relatesto the state of public

works and

to

ensure

follow-up

on

complaints;

To implement an automated

'job-order'system, to register

and

plan the resources necessary to

complete

job-orders in

an

efficiënt

and

transparent

manner.

9.3. Projects

and

activities

The works

ofthe Infrastructure

Management department

covervarious areas of "public

works"

that are highlightedas follows:

Maintenance

of roads:

Patchwork

ofhard-surfaced roads

- Grading ofdirt roads

- Hard-surfacing ofdirt roads

- Roadside cleaning roadside

-

Road markings and

signage

-

Maintenance

of special

paved

roads (Froritstreet, Backstreet)

Maintenance

of buildings (including public schools):

Maintenance and

repair

works on

alE

government

buildings

upon

the request of relevant ministries

and/or

Facility Affairs

-

Maintenance

of

emergency

generators for public buildings

- Yearly

maintenance and

repairs

on

all public schools in cooperation with the Ministry of Education, Culture,

Youth and

Sports

Ensure

government

buildings are equipped for hurricane events Surface drainage

and water management

Management and

control ofdrainage

maintenance

contracts

Incidental

maintenance

ofspecificblocked drainage channels

and

culverts Repair of street drainage grills

-

Management and maintenance

of

pumping

facilities

-

Management

of

water

level

between

GreatSalt

Pond and

Fresh

Pond

(flood-gate)

- Hard-surfacing ofspecific drainage trenches

Management

of

sewaae

installations

and

collection lines

- Control ofthe

management

contractforthe

sewage

treatment facilities

- Incidental

maintenance and

repairs

on sewage

transport facilities (lines

and pump

stations)

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5424884 AlgemeneZaken 03:00:14p.m. 11-07-2012 21 /24

PI: Reduce "Emergency"orders

9.4.3. Activities

management

PI: Implementa"complaints line" regarding public works

PI: Implement

management

planformalntenance contracts PI: Review Standard job-orderpricesforcontractors PI: Partlcipate in calamities responsetrainings

PI: Develop a warehouse andoutside service (yard)

management

plan PI: Constructan adequatewarehouseforstorage ofon-handsupplies

9.4.4. Others

PI: Structured dialogue with relevant internal andexternal departments

PI: Develop longer-term solution regarding lack ofspaceatthe publiccemeteries

Ministry Plan

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5424884 AlgemeneZaken 03:00:20p.m. 11-07-2012 22/24

To

review

and

advlse

on

thepossibility forfreehold (commercial) sales of properties,

aimed

at optimizing

revenue

possibilities for the provision of

modern

infrastructure

and

servicesthrough urban

development

ina business

economical manner;

To

finalize the sales of propertiesalong the 'boardwalk' in cooperation with the

department

of Inspection

and VROM.

10.3. Projects

and

activities

The main

projects and activitiesofthe

Domain

Affairs are indicated in the section on ambitions

and

policy objectives, which include especially the creation of

adequate

legal basis

and

policy

framework,

aswell as ensuring thetechnical facilitiesare in place fora consistentexecution of theactivitiesofthe department. This includes:

- Completion of the sales of propertiesalong the Philipsburg

promenade

- Contribute tostrategie advising

on

the possibilities of freehold transfer of properties designatedfor

commercial

use

10.4. Critical

Success

Factors

and Performance

Indicators

10.4.1. Sufficiënt oualified staff PI: Filling critical vacancies

PI: Provide speciallzed task oriented trainingsto thestaff

PI: Improving knowledge ofconstructionand housing regulationsforallemployees 10.4.2. Increase transparencv orocess ofissuance oflong leases

PI: Develop/implementrevisedordinance and policieson long lease PI: Develop/implementa policyon issuance of long lease

PI: ReplacementofICTsystem

(BARGOZ)

forland

management

registratlon PI: Implementation GISwith regard todomain properties

PI: structural consultation with relevantdepartments

10.4.3. Inventorv

domain

lands

PI: Inventoryavailabledomain lands PI: Inventorydornain landstoseize

PI: Evaluate basisofcalculation oftong leaseand present an alternative advice

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5424884 AlgemeneZaken 03:00:31 p.m. 11-07-2012 23 /24

To improve

the

work as

a

team

with the

department

ofInspections in ensuring that permits are processed efficiently to allow effective inspection

and

control activities;

To

reduce the (building) permit processing time for

new

applications to 8

weeks

for simple cases

(90%);

To remove

the 'backlog' ofbuilding permits

(2006

-

2010)

completely within 2012.

11,3. Projects

and

activities

In

June

of

2011

the execution started of the projectto

improve and

strengthen thePermit

and

Inspection departments.

The

goal ofthe project Istoestablish clear, uncomplicated working processesfor both departments,

and

to simplifythe

work

procedures.

The

project also entails the implementation of

ICT

tools to reducethe flow of"paper",

and

to enablea better process

management. A

cardinal exercise in the

coming

period will

be

the

implementation of the

ICT component

of the project tostreamline the processing of permits.

Core

activitiesofthe

department

are:

- eliminate the perceived"backlog" ofpermitsto process reduce the processing time ofpermits to

average

8

weeks

11.4. Critica!

Success

Factors

and Performance

Indicators 11.4.1. Havina aualified staff:

PI: Filling ofcritical vacancies

PI: Provide spectalized task oriented training tothe staff

11.4.2.

Improve and

streamline the permitting evaluation orocess

PI: Adjustmentofthe basecalculationsforthe building permits

PI: Implementing

BPM

tooi forthepermitting process

PI: Integrate the addressing systeminthe procedure of(building) permits

PI: Structural consultations withotherrelevantdepartmentswithin the Ministry

11.4.3. Other

PI: Prepare an adviseforthe adjustmentofthe Hindrance permitfees.

PI: Improvethe reporting process

Ministry Plan

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5424884 AlgemeneZaken 03:00:41p.m. 11-07-2012 24/24

12.3. Projects

and

activities

The

Inspection

Department

is also a beneficiary of the projectfor

improvement

ofthe

performance

of Permits

and

Inspection.

The

specific activities of the Inspection

department

are largely reflected in the section

on

Ambitions

and

Policy Objectives. Specificactivities include:

-

To

supportthe processof

enforcement

towards illegal construction along the Phüipsburg

Promenade

Coordinate branch environmental inspections with the permits

department

12,4. Critical

Success

Factors

and Performance

Indicators 12.4.1. Sufficiënt aualified staff

PI: Filling ofvacancies

PI: Providing speciaiized task oriented training tothestaff

PI: Improving knowledgeofgovernmentadministrationand regulationsofemployees 12.4.2.

Improve

transparencv of Inspection

department

PI: Consistentand thorough implementation ofenforcement policiesand legisiation PI: ImplementuseofGISforregistration with regardto inspectionofsites

PI: Implementstructural consultationwith relevantdepartments

PI: Implementa structured inspection programto ensurefollowup inenforcementcases 12.4.3.

Income

from inspections

PI: propose review offees forinspection activities

(25)

5424884 Algemene Zaken 03:00:49p.m. 11-07-2012 1/48

Ministerie van Volkshuisvesting, Ruimtelijke Ontwikkeling, Milieu

en Infrastructuur

Ministry of Public

Housing,

Spatial

Development, Environment and

Infrastructure

#1

Tamarindestseg Philipsburg, Sint Maarten

T: 542-4289

F: 543-7817 mob: 520-7991

Aan de

voorzitter

van de

VoortgangscommissieSint Maarten

De

heerR.J.G. Bandell

p/a

de

secretaris,

kamer H407

Postbus

20011

'

2115

2500 EA Den Haag

Nederland

Betreft:

Rapportage

VoortgangscommissieSintMaarten

3e

kwartaal

2012

Philipsburg,

NOV -1 201?

Geachte

heerBandell,

Hierbij ontvangtu

de

uitvoeringsrapportage over periode 1 Juli

2012

tot1 Okt. 2012.Dit rapport heeft betrekking

op

hetverbeterplan

van

het Ministerievan

VROMI.

Als

algemeen

uitgangspuntis daarbijhet Ministerieplan

van

2011 gehanteerd. Inmiddels

heb

ikhet

VROMI

Ministerieplan2012

-

201

4

vastgesteld

en

zaldatals leidraad dienen voordetoekomstegeverbeteractiesen prioriteitstelling

binnen hetministerie.

Een

kopiedaarvantreftuin bijlageaan.

In

de

uitvoerings rapportagewordt

de

voortgang

van de

verbeteracties tenaanzien

van de

diverse onderdelen

van

het ministerieweergegeven. Daarbij isbijzondere aandacht

gegeven aan de

onderdelenversterking

van

het personeel, training

en

opleiding,wet

en

regelgeving

en de

ICT

organisatie. Daarnaast wordt

op

verzoek van

de

commissiespecifieke informatievoorgelegd in relatie totverbetering

van

inspectie envergunningverlening.

Conform de

Samenwerkingsregeling waarborging plannen

van aanpak

landstaken

Curacao en

Sint Maarten,zal ikeen afschrift

van de

rapportage aan

de

Statenvan SintMaartensturen.

Bijlage

Rapportage Voortgangscommissie

Sint Maarten 3e kwartaal

2012

Copie

conformStatenvan Sint Maarten

1

(26)

5424884 Algemene Zaken 03:01:06p.m. 11-07-2012 2/48

(27)

5424884 AlgemeneZaken 03:01:09p.m. 11-07-2012 3/48

Ministerie van VROMI

Land Sint Maarten

Rapportage ten behoeve van de Voortgangscommissie Sint Maarten

3e kwartaal 2012

De

Minister

voor

Volkshuisvesting Ruimtelijke Ontwikkeling Milieu

en

Infrastructuur

(VROMI)

Datum 10okt. 2012

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