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Glossary of Terms

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Glossary of Terms

Individual Outcome Emotional exhaustion (frequency/intensity), work engagement (frequency/intensity), affective commitment

Individual Value Individual/personal beliefs about the importance of normatively desirable behaviors or end states

National culture The location where a participant is based.

Organizational outcome Productivity

Outcome variables Emotional exhaustion (frequency/intensity), work engagement (frequency/intensity), affective commitment, and productivity

Value Congruence Similarity between values held by individuals and the organization

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