Diversity faultlines and team learning
Rupert, J.
Citation
Rupert, J. (2010, April 14). Diversity faultlines and team learning. Kurt Lewin Institute Dissertation Series. Retrieved from
https://hdl.handle.net/1887/15223
Version: Not Applicable (or Unknown)
License: Licence agreement concerning inclusion of doctoral thesis in the Institutional Repository of the
University of Leiden
Downloaded from: https://hdl.handle.net/1887/15223
Note: To cite this publication please use the final published version (if applicable).
Diversity Faultlines and Team Learning
Diversity Faultlines and Team Learning
Proefschrift ter verkrijging van
de graad van Doctor aan de Universiteit Leiden, op gezag van Rector Magnificus prof. mr. P.F. van der Heijden,
volgens besluit van het College voor Promoties te verdedigen op woensdag 14 april 2010
klokke 15.00 uur
door Joyce Rupert geboren te Amsterdam
in 1980
Promotiecommissie
Promotor Prof. Dr. Karen A. Jehn, Universiteit Leiden Overige leden Prof. Dr. N. Ellemers, Universiteit Leiden
Prof. Dr. H.B.M. Molleman, Rijksuniversiteit Groningen Dr. F. Harinck, Universiteit Leiden
Dr. A.C. Homan, Vrije Universiteit Amsterdam
This research was funded by research grant 400-04-174 from the Social Sciences Division of the Netherlands Organization for Scientific Research (NWO).
ISBN: 978-90-76269-79-5 Printer: Ridderprint B.V.
Cover design: Corry van Blokland-Mobach
Contents
Chapter 1 Diversity faultlines and team learning: An introduction 5
Team learning definitions 9
A typology of team learning 11
Group composition and team learning: A Review 14
Overview of chapters 20
Chapter 2 Measuring a Typology of Team Learning: Task, Process,
and Social Learning 23
A typology of team learning 26
Related Constructs 29
Method 30
Results 33
Discussion 39
Appendix 43
Chapter 3 When subgroups fuse and divide: Effects of faultlines on team learning and customer satisfaction 45
Theoretical model and hypotheses 49
Method 59
Results 63
Discussion 67
Chapter 4 Being different, yet similar: Effects of faultline strength and distance on team learning and performance 73
Faultline distance 77
Theoretical model and hypotheses 78
Method 87
Results 91
Discussion 96
Chapter 5 When do faultline and cross-categorized teams learn:
Effects of error culture 101 Diversity composition and team learning 104
Error culture 105
The present study 106
Method 110
Results 116
Discussion 122
Chapter 6 General discussion 127
Summary of the main findings 129
Theoretical and practical implications 132
Future research directions 135
Conclusion 137
References 139
Nederlandse samenvatting (Dutch Summary) 157
Dankwoord (Acknowledgements) 165
Curriculum Vitae 167
