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Faculty of Social and Behavioral Sciences Department of Communication Science

Graduate School of Communication

Cleaning up the dirt: news frames, political participation and media engagement in the Car Wash Operation case

Student: Vinícius Henrique Fontana Student ID: 11300515

Master’s Thesis

Supervisor: Ruud Wouters

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Abstract

Even regarding issues that, hypothetically, the whole society agrees, such as the fight against corruption, conflicts emerge and divide the population. One example is the recent case of a probe in Brazil that investigates bribery involving public and private companies and

politicians, known as the Car Wash operation. This study looks to analyse the effects of the media frames in this particular instance. More specifically, here I investigate to what extent the conflict and the issue frames activate people to act. Those actions are qualified as political participation and media engagement. The study design was based on the previous research about the theme (Shehata, 2013, Schuck, Vliegenthart, & de Vreese, 2014) and adapted to the Brazilian reality. Through an online experiment, I explored the subject and verified that the effects found were not strong enough to prove the hypothesis, mostly because the case is not purely political (but also legal) and due to particularities of the Brazilian politics and society at that moment.

Keywords:​ ​Conflict frame; issue frame; Car Wash operation; media engagement; political participation

Introduction

The role of media in covering politics has been broadly discussed by the public. The media are often perceived by common wisdom as an actor with an active interference in democratic procedures, both in negative and positive ways. Likewise, scholars are interested in this phenomena. Some of them study how media activate individuals to act politically and the different ways these people express themselves, from voting to posting on social media. Previous research pointed out that the news have effects over audiences towards

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2014). Notwithstanding, it remains unclear if more media exposure would necessarily imply more participation (de Vreese, 2005; Liu, Shen, Eveland, & Dylko, 2013). Apparently, mobilising effects are different across distinct news frames (Shehata, 2013) and these effects could be positive or negative according to the circumstances (Strömbäck, 2017; Schuck & de Vreese, 2012).

In Brazil, the recent media coverage of the Car Wash operation (Lava-Jato, in Portuguese) case is gaining attention. The media agenda strongly relies on what is going on with the probe and frequently the operation is a national (and sometimes international) Twitter trending topic, which gives hints about its social relevance. Furthermore, several demonstrations have been organised, some supporting and others criticising the investigation procedures and goals. Nevertheless, it is hard to figure how much of the engagement extent at the Car Wash operation is due to media coverage or due to the mere nature of the

investigation regardless media framing. Thus, this research discusses ​to what extent would the conflict and the issue news frames affect people’s activation to participate and engage with

the Car Wash operation​.

A corruption case fits the category of political scandals, as it involves the accusation of public figures, the violation of social or legal norms and relevant media coverage of the case (Kepplinger, Geiss, & Siebert, 2012). Two of the most used media frames to cover politics are the issue frame (Shehata, 2013; Dekavalla, 2016) and the conflict frame (de Vreese, 2004; Kepplinger et al., 2012; Mancini, Mazzoni, Cornia & Marchetti, 2017). Whereas the first one is more focused on explaining the case rather than highlighting divergences between two or more sides (Shehata, 2013), the second is more concerned in emphasising the conflict between individuals, groups or institutions to capture the attention of the audience (Semetko & Valkenburg, 2000). These frames are expected to activate mental

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categories within the individual, affecting the interpretation and personal evaluation of events (de Vreese, 2004; Semetko & Valkenburg, 2000). There is consistent literature about how the news consumption activates people towards political participation or media engagement (Falaska, 2014; Dimitrova & Strömbäck, 2012; Schuck & de Vreese, 2012). However, the majority of it is focused on politics ​per se​ (e.g., elections) and not specifically about corruption (Masters & Graycar, 2015). The goal of this research is to help to fill this gap, bringing better understanding about the effects of the news framing over audiences on corruption scandals. To do so, I conducted an experiment using both media frames.

In the first part of this thesis, I present the case and the research question. Secondly, I explain what I mean by media engagement and political participation and how media frames could activate (or not) individuals to act. Thirdly, I explore the literature about conflict and issue frames, indicating their main features, the effects expected by the exposure of people to them, and the hypothesis. At the fourth part, I explain the methods and how the experiment was conducted. Afterwards, I present the findings and discuss them. Finally, I show the conclusions, point out the limitations and suggest approaches for future research.

After all, What is the Car Wash Operation?

The Car Wash operation has been considered as the largest investigation on

corruption in Brazilian history. It began in 2014 and has this name because its first goal was to track illegal activities by money dealers at a petrol station in Brasília. The probe advanced and found shreds of evidences of bribery and overpriced contracts involving country’s biggest oil company (the state-owned Petrobrás), several civil construction companies and politicians. As a result of it, public figures from incumbent and opposition parties were accused (and convicted) of corruption-linked crimes.

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Nevertheless, the ​modus operandi​ of the authorities divides citizens’ opinions. There are several points of view and different perspectives about the operation that it is difficult to summarise all, but two of them are broadly diffused through social media and the press, being frequently used to cluster all opinions under only two trends. The first one is a perspective where people believe that the justice authorities (especially Sérgio Moro, a first instance judge) ride roughshod over the law, abusing of preventive detentions and plea bargaining. Some also believe that the operation solely looks after members of the former left-wing government (mostly from the Workers’ Party) whereas the investigators allegedly protect several right-wing politicians. The second angle claims that the contested preventive

detentions are necessary to avoid pressures by indicted politicians over the investigation and that the probe goes after every corrupt regardless the political party. These positions often are expressed through traditional political participation (e.g., demonstrations, signing a petition) or media engagement (e.g., posting on social media, writing comments).

Political participation and media engagement

The exposure to different media frames is expected to produce distinct effects on attitudes regarding political participation and media engagement (Strömbäck, 2017; Hwang & Kim, 2015; Schuck et al., 2014). However, what these terms mean? Conceptually, political participation is defined as activities aiming to influence the government and the

decision-making process (Norris, 2001). In its centre lies the role of citizens - the acts of politicians, professionals, and lobbyists can not be considered as political participation (van Deth, 2014). It can be exerted any time and be targeted to reach any public institution at any phase of the policy-making process (Hooghe, 2014; van Deth, 2014). The Car Wash

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operation, although it is a judicial investigation, has a clear political dimension as it defies politicians and partially sets their agendas.

Political participation requires the public expression of an idea through an action (van Deth, 2014). For instance, just watching the television or reading the news does not fulfil the requirements of a political participation act if the person does not turn the information into a public action. In other words, public participation is a dynamic process of information and motivation publically constructed (McLeod, Scheufele & Moy, 1999). Traditional acts of political participation involve voting or contacting officials, but it can also be represented by protests on the streets or by attending public discussion forums (McLeod et al., 1999; van Deth, 2014). In the Car Wash case, demonstrations are often used as a way of influencing decision-making process and supporting or questioning a public figure.

With the arousal of the online era, the ways of political participation have been changing, as the public has the power to perform communicative acts anytime and anywhere (Norris, 2001). Those citizens’ actions are embedded with the same purpose of challenging and influencing politics present on classic political participation (Zukin, Keeter, Andolina, Jenkins & Delli Carpini, 2006; Norris, 2001). Thus, researchers have to expand the concept of political participation and try to be as open as possible for possibilities of the digital era to avoid the risk of missing important dimensions of the matter (Hooghe, 2014). The web environment is a sphere where users can generate content, express and share their thoughts and feelings about an issue (Hwang & Kim, 2015). When it assumes political dimensions, it can be considered as a form of political participation (Norris, 2001).

Media engagement, in turn, is defined as the performance of a communicative act through media (social media, online forums, commenting the news) with the purpose of debating a political issue. It differs from political participation as it is not directly focused, in

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the beginning, on influencing politicians or public institutions. Although, in a sense, traditional political participation and media engagement are both political participation to some extent (van Deth, 2014), as there is a complex dynamic of influences between both. Occasionally, this context has the potential of bringing to the political arena a communicative act that was firstly restricted to a semi-private (or semi-public) online sphere.

Several researchers perceived that, recently, people are appealing to social media to express their political opinions and to engage politically (Lee, 2015; Hyesun & Kee-Oh, 2015). Twitter, for instance, has been extensively used to express changes in political expression, to coordinate protests, and for information diffusion and political discussion (Theocharis, Lowe, van Deth & García-Albacete, 2014). Occasionally, communicative acts from traditional political participation and the media engagement by citizens are so entangled that the theoretical distinction between them disappears in practical situations (van Deth, 2014; Jackson & Valentine, 2014).

The literature holds controversies about the level of commitment and effort to perform traditional political participation acts and media engagement. Mostly, online media

engagement is more willing to attract people with low levels of previous political

participation, as it requires lower levels of activation (Norris, 2001; Van Laer & Van Aelst, 2010). Traditionally, the flow follows the logic of people being activated to engage with a cause via social media and then participating in a political act that requires higher levels of effort (Shirky, 2011). If the level of activation is not high enough, there is the concern by the part social movements that they will not be able to call the mass of “keyboard activists” to take part in “real” actions (Van Laer & Van Aelst, 2010).

The idea that online engagement leads to traditional political participation in a causal chain relation has been based on the perception that there is a “hierarchy of political

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participation” (Van Laer & Van Aelst, 2010). For instance, a traditional act of political participation with a low threshold (or level of activation) is a legal demonstration, while one with a higher threshold is an illegal occupation of a public building. However, scholars perceived that the dynamics of online participation required higher standards of analysis (Katz, 2014). The hierarchy of traditional political participation could be applied to online tactics as well (Van Laer & Van Aelst, 2010). For instance, signing an online petition holds with no or marginal thresholds in comparison to hacking a political party website.

Nevertheless, in some cases, the dynamic between online engagement and traditional political participation is more complex than the flow from social media activation to political participation in a traditional sense (Katz, 2014, Jackson & Valentine, 2014). In the Car Wash operation case both media engagement and political participation coexist in such a dynamic that makes impossible to prove that one necessarily causes the other as in a chain

relationship. It depends on who is performing it and in which context. Sometimes, online media engagement is enough to fulfil people’s will of engaging with a cause (Boulianne, 2015; Strömback & Shehata, 2010), whereas for others it is impossible to take a stand without a political participation act (e.g., voting on a referendum). In this research, I am interested in exploring if the manifested levels of activation for political participation will be lower than media engagement, which can give indications about the dynamics between both.

Conflict and issue frames

Frames are broadly defined as rhetorical lenses that affect to some extent how the person process information and give it social and cultural meanings (de Vreese, 2004;

McEntire et al., 2015; Norris, 2001). In other words, media framing is the selection of a piece of information to promote a particular definition of a problem, directing this excerpt towards

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audiences through a mediatised public sphere, enabling them to give meaning and to narrow political alternatives (Semetko & Valkenburg, 2000; Norris, 2001). For Strömbäck (2017) media frames trigger changes in attitudes, intentions or behaviours towards political actors, organisations, or institutions.

The conflict frame is frequently studied as a strategy from the press to catch the attention of the audience (Falaska, 2014; Schuck et al., 2014). It focuses on disagreements and divergences between individuals, groups, institutions or other conflicting parties in the news (Falaska, 2014). The conflict is something inherent to politics and when correctly balanced it can be considered as beneficial for a well-functioning democracy (Schuck & de Vreese, 2012; Aalberg, Strömbäck, & de Vreese, 2011).

Framing news as conflict is often expected in systems with a sharp political polarisation (like the Brazilian one, especially after the 2014 elections), but less polarised societies can also have similar frequencies of the news focused on political conflict in

specific contexts (Dimitrova & Strömbäck, 2012). The conflict framing is more present when the news is about specific issues that often create some level of controversies among society members. One example is the higher frequency of conflict news during election campaigns (Falaska, 2014; Schuck et al., 2013, Shehata, 2013). The coverage of political scandals is usually fragmented and framed in terms of accusations and conflict, ensuing a see-saw game for the agenda control between politicians and reporters (Kepplinger et al., 2012; Molotoch & Lester, 1974).

The issue framing, on its side, is more focused not in portraying disagreement between actors but in showing points of view on issues, on policy problems, proposals for solving them and the implication of these policies for the public (Dekavalla, 2016; Shehata, 2013). It is dominant if the news stories are focused on an informational perspective rather

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than from a personal one (Valentino, Beckmann, & Buhr, 2001; Guggenheim, Jang, Bae, & Neuman, 2015). In other words, the issue frame is less concerned about personal points of view, having a more analytical approach to subjects. Likewise, it is mostly directed to factual information and to increase the knowledge about a topic of the public life in an analytical way (McEntire, Leiby, & Krain, 2015).

The issue frame logic is often used when the story requires a deeper level of analysis, information gathering, and data display (McEntire et al., 2015). Issue framing is more

predominant in the news when the focused policy is at its early stages of discussion rather than when it has already matured (Dekavalla, 2016). Likewise, the issue frame is more often used during early stages of political campaigns, when the level of polarisation is usually lower (Dekavalla, 2016). Nevertheless, it is present in situations where journalists perceive that political sources are trying to skew the coverage. From that point, the journalists look for a more analytical and non-conflict centred position to keep editorial independence and gain credibility (Dekavalla, 2016).

The extent of the effects of news consumption over political action is unclear. For instance, part of the literature indicates that there is a strong correlation between media consumption and voting but a limited effect on protesting (Corrigal-Brown & Wilkes 2014). Other part shows that it is impossible to attribute to news consumption ​per se​ the capacity of activating people to act (Liu et al., 2013; Boulianne, 2015). That is why it is interesting not to look at news consumption solely but to which kind of news is being consumed. The literature shows that different media frames do not usually cause the same effects (de Vreese, 2004; McEntire et al, 2015). On the one hand, the issue frame is normally expected to have a positive effect on activating people to act politically (Shehata, 2013), on the other hand, the conflict frame is likely to reduce the levels of activation (Cappella & Jamieson, 1997).

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Thus, the first hypothesis is:

H1a: The issue frame has a positive correlation between political participation and media engagement regarding the Car Wash operation;

H1b: The conflict frame has a negative correlation between political participation

and media engagement regarding the Car Wash operation.

The literature often relates the media frames with political cynicism. It is defined as the absence of trust in politicians and politics in general (de Vreese, 2005). Cappella and Jamieson (1997) found that the issue frame during political campaigns, in general, does not increase cynicism, but they did not find any evidence that it reduces cynicism. More recently, Shehata (2013) found that is possible for the issue frame to be positively related to the

reduction of political cynicism. The conflict frame, on its side, is positively associated with political cynicism and distrust in politics, especially during election campaigns (Cappella & Jamieson, 1997; de Vreese, 2005; Shehata, 2013). Looking at the Car Wash operation, it is expected that some politicians will be seen as trying to stop the investigation (which is an accurate point of view, in some cases), as they can change laws or exerting pressure over institutions. Thus, it is expected that the news frames about the Car Wash will have effects on political cynicism and these will follow a similar logic from previous research (the conflict frame increases cynicism whereas the issue frame reduces it). Based on that, the second hypothesis is:

H2a: The issue frame reduces political cynicism and, consequently, people will have a

better perception of politics, which will make them feel more willing to participate/engage with the Car Wash operation;

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H2b: The conflict frame rises political cynicism and, consequently, people will have a

worse perception of politicians, which will make them feel less willing to participate/engage with the Car Wash operation;

Shehata’s (2013) research supports that the issue frame increases institutional trust on political institutions whereas the conflict frame would trigger the opposite effect. In other words, the level of trust might have a positive correlation regarding media engagement and political participation (Shehata, 2013). The focus here is not on political institutions but legal ones (the courts and officials conducting the investigation). However, by analogy, I assume that the effects found by Shehata (2013) for political institutions could be replicated in the Car Wash operation case. Hence, the third hypothesis is:

H3a: The issue frame rises trust in institutions and, consequently, it enhances

political participation and media engagement with the Car Wash operation;

H3b: The conflict frame reduces trust in institutions and, consequently, it trims

political participation and media engagement with the Car Wash operation.

Although the majority of the research attribute the conflict frame to deactivation, secondary mental categories and emotions can be activated by it and motivate people to act. For instance, if through the conflict frame people perceive that something they agree upon is under threat, or if there is a choice to be made on the issue, they feel motivated to act (Schuck et al., 2014; de Vreese & Tobiansen, 2007; de Vreese & Semetko, 2002). Very often come to the news informations that the Car Wash operation is under threat. That can be exemplified by the death of Teori Zavascki in a plane crash in January 2017. He was the Justice

responsible for the investigation in the Supreme Court and his death raised suspicions of sabotage. Thus, the fourth hypothesis is:

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H4: Through the conflict frame people perceive a threat to the continuity of the Car

wash operation more intensively than those exposed to the issue frame. Thus, the conflict frame enhances political participation and media engagement at a higher level than the issue

frame if mediated by the perception of a threat.

Besides the hypothesis presented above, I aim to explore the role of three moderators between media frames and political participation and media engagement. The first moderator is ​political leaning​. As the Car Wash operation is sometimes alleged to be partisan, perhaps the levels of activation could be affected by political preferences. The second one is ​support for the operation​. The amount of support is also expected to interfere on the extent people are willing to act. And thirdly, ​political interest​ was already verified by the literature as a factor who could interfere in people’s willingness to act politically (Boulianne, 2011).

Methods

To test whether the conflict and the issue frames activate people to participate or engage with the news and to assess the factors influencing this dynamic, I chose to conduct an experiment. This method enables to perform an action (stimulus) and to look how the units respond to that, assessing the respondent’s behaviour, intentions, and emotions (Babbie, 2005; David & Sutton, 2011). The controlled manipulations in the media content have been proving to be an efficient way of establishing a relationship between framing and its effects, guaranteeing a high level of internal validity (de Vreese, 2004; Valentino et al., 2001).

To analyse the factors and to check the validity of the hypothesis, I developed a series of different conditions, three in total, randomly assigned to each participant. The first one was a news report expressing conflict between two politicians from disputing parties in the

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Wash operation has been conducted (conflict frame - CF). The second one was a news piece based on the same issue. Nevertheless, rather than focusing on conflict, the framing was on the matter and, instead of politicians arguing, I opted for two political scientists explaining what was going on (issue frame - IF). And the third condition was assigned to a group which has received the same questions of the other two but without being exposed to any news material (control group - CG). Through that, I expect to make clearer the effects that the media frames have over audiences.

Firstly, the participants had to complete a questionnaire about their political

preferences and their opinion about certain political events that were happening in Brazil at that moment. Afterwards, the participants from the issue and conflict frame groups were exposed to their respective stimulus (in the cases of IF and CF groups) and had to answer their reaction about the content of the news. Finally, the respondents were asked to report their level of agreement with some statements (for measuring the mediators) and to fill up demographic data.

The sample consisted in a total of 372 people (CF ​N​=119; IF ​N​=121; CG ​N​=132), 59,79% were females and 40,21% males. 27,25% were between 18-22 years old, 41,80% between 23-30, 14,81% from 31-45, 14,55% from 46-60 and 1,59% with 61 years old or more, The experiment was conducted online with Brazilians which were recruited via social media using a snowball sampling technique. The online design allowed me to reach a significant number of participants from a distance and with reduced costs. The link for the experiment was posted in my personal Facebook and Twitter pages but also in Facebook groups of cities, universities and discussion groups, and some people reported to have shared the research with their personal contacts.

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Often, the experimental method comes with the price of an unnatural exposure that maybe would not happen in the real world, reducing the external validity of the study (de Vreese, 2005; Babbie, 2005; McDermott, 2002). Nonetheless, the creation of stimulus closer to real life experiences could reduce the shortcomings of the experiment regarding external validity (McDermott, 2002). With that in mind, I thoroughly investigated the literature about the conflict and issue frames to operationalise them and produce the stimuli as closer to a real situation as possible. The conflict frame was operationalised as having: a) any conict or disagreement between political actors; b) a personal attack between two or more politicians; and c) an actor’s reproaching or blaming another (Aalberg et al., 2011; Schuck et al., 2014; Semetko & Valkenburg, 2000; Falaska, 2014). The issue frame, on its side, was

operationalised as: a) being focused on explaining the issue; b) having the voice of specialists rather than politicians’ ones; c) showing data and interviewing scientific sources (Valentino et al., 2001; Shehata, 2013; Dimitrova & Strömbäck, 2012).

Both stimuli were based on real situations and elaborated from news extracts of Brazilian broadsheets (notably ​Folha de São Paulo​, ​O Estado de São Paulo​, and ​O Globo​), as the conflict and the issue frames are frequently found in “serious” news outlets (Dimitrova & Strömbäck, 2012; Semetko & Valkenburg, 2000). I wrote the stimuli in the most similar way as possible, with an equal number of paragraphs and lines, similar word count (CF: 396; IF: 377), and related content and quotes, but in a way that was perceptible the differences

between them. The manipulations were made in: 1) actors, from politicians (CF) to specialists (IF), whereas the quotes are practically the same; 2) headlines and pictures (the CF has two pictures showing the politicians arguing, whereas the IF has two neutral images of the Brazilian Supreme Court and a Petrobrás logo - see Appendix A); 3) verbs, to stress conflict; and 4) the last paragraph (the CF one underscores the discussion whereas the IF brings data

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and explanations about the Car Wash operation). The stimuli were inspired by Valentino et al. (2001) work and submitted to a professional journalist who helped me to check if the stimuli were developed in accordance to their respective operationalisations.

The dependent variables were evaluated through a 5-point scale (ranging from 1=not at all to 5=completely), and they were operationalised in the following way:

● Political participation: to what extent do you feel activated to: 1) participate on demonstrations (CF​ M​= 2.29, ​SD​= 1.33; IF ​M​=2.62, ​SD​=1.31; CG:​M​=2.13,

SD​=1.34); 2) sign a petition (physically) (CF ​M​=2.41, ​SD​=1.48; IF ​M​=2.63, ​SD​=1.44; CG ​M​=2.47, ​SD​=1.48); 3) sign an online petition (CF ​M​=2.55, ​SD​=1.53; IF ​M​=2.90, SD​=1.55; CG ​M​=2.87, ​SD​=1.55), 4) merged variable: (CF: ​M​=2.41, ​SD​=1,24; IF: M​=2.72, ​SD​=1,26; CG: ​M​=2.49, ​SD​=1,24);

● Media engagement: to what extent do you feel activated to: 1) share news on social media (CF ​M​=2.18, ​SD​=1.33; IF ​M​=2.60, ​SD​=1.40; CG ​M​=2.52, ​SD​=1.38); 2) post something produced by themselves on social media (CF ​M​=1.69; ​SD​=1.05; IF

M​=2.10; ​SD​=1.26; CG ​M​=1.96, ​SD​=1.13); 3) comment on news portals (CF ​M​=1.67; SD​=1.08; IF ​M​=1.89, ​SD​=1.20; CG ​M​=1.76, ​SD​=1.05). 4) merged variable: (CF M​=1.85; ​SD​=.96; IF ​M​=2.20, ​SD​=1.11; CG ​M​=2.08, ​SD​=1.03)

The moderators (political leaning, support to the operation and political interest) and mediators (political cynicism, institutional trust and perception of a threat) were measured using likert scales, usually varying from 1 to 5, with a few exception. The questionnaire and the stimuli were all written in Brazilian Portuguese and were translated into English to assess the quality of the produced material. The experiment design is available in Appendix A.

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Findings

To check the hypothesis, firstly I cleaned the data, checking for entry errors, then recoded categorical variables into dummy ones. Likewise, I merged “going to

demonstrations”, “online petition”, and “petition in person” into a single “political participation” variable. The same was made with “posting on social media”, “sharing the news on social media” and “commenting the news”, merged into a single “media

engagement” variable. Those were made to have a better comparison of media engagement and political participation as a whole. After that, I ran the descriptives and a bivariate analysis to predict possible variables’ correlation. Then, I performed Levene’s tests to check if the variances between groups could be considered as equal. Finally, I ran on PROCESS (SPSS add-on by Andrew Hayes, 2013) several series of models to predict effects, controlling first for the mediators (political cynicism, institutional trust, and perception of a threat), then for the moderators (political leaning, interest in politics and perception about the car wash operation).

Regarding the H1a and H1b, the group exposed to the conflict frame was less willing to post something or share the news on social media (see Table 1), but no other statistically significant difference was found. The issue frame data, on its side, presented a positive and statistically significant correlation between being exposed to it and going to demonstrations. In Table 1, I show the results of an ANOVA analysis, having the control group as a baseline, and the post-hoc Tukey HSD test for the p-values. A negative mean difference shows that the respondents exposed to a particular frame scored less in comparison to the control group, whereas a positive figure shows the opposite: a higher willingness to perform acts than the control group. The only statistically relevant result was that the issue frame raises levels of activation to attend to demonstrations. Thus, H1a and H1b should be discarded.

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Table 1 - Means and mean differences of the CF and the IF in comparison to the control group

Conflict Frame Issue Frame Mean Mean

differe nces

SE Sig. Mean Mean differe nces SE Sig. Political participation Protest 2.286 .157 .168 (.619) 2.628 .499 .167 (.008)¹ Onl. petition 2.546 -.325 .195 (.221) 2.901 .030 .194 (.987) Petition 2.412 -.058 .186 (.948) 2.628 .158 .184 (668) Combined variable 2.414 -.075 .157 (.880) 2.719 .229 .156 (.307) Media engagement Own post 1.689 -.273 .146 (.148) 2.107 .145 .145 (.576) Share news 2.176 -.339 .173 (.125) 2.603 .088 .172 (.866) Comment news 1.672 -.092 .141 (.787) 1.892 .127 .140 (.635) Combined variable 1.846 -.235 .131 (.174) 2.201 .120 .130 (.627)

¹Statistically significant at a 95% confidence interval (p<.05)

Regarding H2a and H2b, I ran an ANOVA to test the relationship between the media frames and political cynicism, having the control group as a baseline (​M​=4.454, ​SD​=.0883). I measured it on a scale ranging from 1 to 5, and all groups presented a very high level of political cynicism. All the variances between groups can be considered as equal (Levene’s test p-value>.05). Both groups showed no statistically relevant difference of political cynicism levels. Thus, from the analysis, it was not possible to prove that the conflict frame creates more political cynicism than the issue frame, that is why ​H2a and H2b are not confirmed​.

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Table 2 - ANOVA test and coefficients for media frames and political cynicism

Mean Mean difference (Frame-CG)

SE Sig. (two-tailed at 95%)

Conflict Frame 4.454 -.001 .124 .998

Issue Frame 4.469 .008 .123 .997

Analysing the relationship between institutional trust and exposure to media frames (H3a and H3b), I ran a bivariate correlation analysis for institutional trust and media engagement and political participation. There, I found positive and statistically significant figures showing that people with a higher institutional trust are more willing to act (political participation: ​r​=.154, ​p​=.003; media engagement: ​r​=.123, ​p​=.017). When we compare the different groups, using an ANOVA test (the variances between groups can be considered as equal - Levene’s test ​p-value​>.05), the data shows that both groups exposed to the conflict and the issue frame expressed higher levels of institutional trust in comparison to the control group (​M​=2.378, ​SD​=1.351) but no one of them were statistically significant according to post-hoc Tukey test. Thus, H3a and H3b ​should be discarded​.

Table 3 - Means and correlation coefficients between media frames and institutional trust

Mean Mean difference (Frame-CG)

SE Sig. (2-tailed at 95%)

Conflict Frame 2.723 .344 .172 .114

Issue Frame 2.529 .193 .171 .656

And, for the last hypothesis (H4), I observed, in the control group, a positive and marginally significant correlation between the perception of a threat and political

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[​r=.158, p=.071​]. That means that the perception of a threat is a significant and positive predictor for action in this case. Nevertheless, when I used ANOVA (variances’ between groups assumed as equal - Levene’s test ​p-value​>.05) to analyse the relation between the media frames and the perception that the Car Wash operation is under threat, no statistically significant difference was found between the frames and the control group (​M​=3.182, SD​=1.312). Thus, ​H4 should be discarded.

Table 4 - Means and correlation coefficients between media frames and perception of a threat

Mean Mean difference (Frame-CG)

SE Sig. (two-tailed at 95%)

Conflict Frame 3.242 .070 .160 .899

Issue Frame 2.116 -.066 .159 .909

After testing the hypothesis, I looked at the effects of moderators on the political participation and media engagement using SPSS PROCESS. Through this software, it is possible to assess the different effects of mediators and moderators of the relationship between an independent and a dependent variable (Hayes, 2013). The interaction shows the inherent tendency within a frame of the relationship, and the Johnson-Newman technique gives you intel about the direction of that relationship (Hayes, 2013). Combining these two analyses, I can see the effects of a news frame over political participation and media engagement, their strength and if they affect the independent variables in a positive or in a negative way looking at the zones of significance (Hayes, 2013)

Firstly, I analysed if the frames would have any effects on political participation and media engagement while moderating for ​political leaning​. Overall, there is a positive and significant correlation between political leaning and willingness to act, both for political

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participation (​Pearson’s r​=.375, ​p​<.000) and media engagement (​Pearson’s r​=.282, ​p​=.001) for people in the control group. Analysing the conflict frame group, I found a marginally statistical significant interaction between political leaning and political participation [​F​(3, 247)=7.6378, ​p​<.000, ​R²​=.0793; interaction: ​b​=-.0127, ​t​=-1.8869, ​p​=.0604]. Looking for zones of significance, I found that the deactivation happens on people that are more on the right side of the political spectrum [​b​=-.4413, ​t​(247)=-1,9695, ​p​=.05; p<.05 for people who scored >70.060 on the political leaning scale (15,139% of the respondents)] whereas people positioned on the left are not significantly affected. For media engagement, the model did not find a statistically relevant effect [​F​(3, 247)=5.1158, ​p​=.0019, ​R²​=.0635; interaction:

b​=-.0076, ​t​=-1.3373, ​p​=.1823]​.

In turn, the issue frame presented a statistically significant effect on political participation [​F​(3, 249)=8.7440, ​p​<.000, ​R²​=.0819; interaction: ​b​=-.0224, ​t​=-3.8306,

p​=.0002]. Looking for zones of significance, the activation happens on people that are more on the left side of the political spectrum [​b​=.3018, ​t​(249)=1,9695, ​p​=.05; p<.05 for people who scored <39.084 on the political leaning scale (43,083% of the respondents)] and the deactivation effect happens for people who are in the extreme right side of it [​b​=-.4770, t​(249)=-1,9695, ​p​=.05; p<.05 for people who scored >73.845 on the political leaning scale (15.810% of the respondents)]. For media engagement, the model showed a statistically relevant effect [​F​(3, 249)=4.3454, ​p​=.0053, ​R²​=.0420; interaction: ​b​=-.0125, ​t​=-2.5185, p​=.0124]. Looking for zones of significance, the activation happens those who are in the extreme left side of the political scale [​b​=.2837, ​t​(249)=1.9695, ​p​=.05; p<.05 for people who scored <28.8977 on the political leaning scale (27,273%)].

Secondly, while looking for the effects on political participation while moderating for Car Wash operation perception​, I found in the control group a positive and significant

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correlation between support for the operation and willingness to act, both for political

participation (​Pearson’s r​=.329, ​p​<.000) and media engagement (​Pearson’s r​=.327, ​p​<.000). The interaction on the conflict frame group showed no statistically significant difference with the control group [​F​(3, 247)=5.614, ​p​=.0010, ​R²​=.0619; interaction: ​b​=-.1782, ​t​=-1.4009, p​=.1625]. For media engagement, the group expressed a statistically significant effect [​F​(3, 247)=6.2913, ​p​=.0004, ​R²​=.0742; interaction: ​b​=-.2118, ​t​=-2.2476, ​p​=.0255]. The zones of significance show that the deactivation happens on people that are more supportive for the operation [​b​=-.1955, ​t​(247)=-1,9696, ​p​=.0500; p<.05 for people who scored >-.1955 on the supporting the operation scale (61,753% of the respondents)].

In turn, the issue frame presented a marginal statistical significance effect on political participation [​F​(3, 249)=6.5653, ​p​=.0003, ​R²​=.2635]. The effect is significant and positive for people who are less supportive for the operation [interaction: ​b​=-.1945, ​t​=-1.7987, ​p​=.0733; transition point: ​b​=-.4770, ​t​(249)=1,9695, ​p​=.05; p<.05 for people who scored <2,864 on the support for the Car Wash scale (42.6877% of the respondents)]. Regarding media

engagement, the model also showed a statistically relevant effect [​F​(3, 249)=6.0898, p​=.0005, ​R²​=.0553]. Looking for zones of significance, the activation happens also to those who are less supportive [interaction: ​b​=-.2552, ​t​(249)=-2.7835, ​p​=.0058; transition point: b​=-.6122, ​t​=1.9695, ​p​=.05; p<.05 for people who scored <2.043 on the supporting the operation scale (42,6877%)].

For political participation moderated by ​political interest​, the model presented no statistically significant interaction for the conflict frame [​F​(3, 247)=.1602, ​p​=.9230, ​=.0017] nor for the issue frame [​F​(3, 249)=.9177, ​p​=.4329, ​R²​=.0116]. For media engagement, the conflict frame group did not present a statistically relevant interaction correlation [​F​(3, 247)=4.3434, ​p​=.0053, ​R²​=.0456; interaction: ​b​=-.3783, ​t​=-.8680, ​p=​3862]

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and neither the issue frame [​F​(3, 249)=1.6708, ​p​=.1738, ​R²​=.0197; interaction: ​b​=-.3783, t​=-.8680, ​p=​3862]. Thus, political interest seems to not produce a significantly different effect between the frames towards more or less political participation and media engagement according to the models.

Overall, the analysis of mediators showed that the conflict frame reduced the political participation significantly on people position more on the right side of the political spectrum. This deactivation also happened to individuals who responded to be more supportive about the Car Wash operation. This is interesting as those more on the right or more supportive about the operation scored higher in political participation than people from the left and less supportive ones. Concerning media engagement, the deactivation only happened on

respondents who are more supportive of the investigation. The issue frame, on its side, had the exact opposite effect: it activated people more on the left and less supportive about the operation to perform political participation and media engagement acts. Thus, there are indications of inherent mechanisms on media frames that affect people from various ideological preferences and from distinct support levels differently, although from this research it is impossible to assess what they are.

Conclusions and limitations

Back to the research question, I found that the media frames covering the Car Wash operation have a limited interference on people’s actions. The premises of previous research that the conflict frame would reduce political participation (Schuck et al., 2014) were not proved. One possible explanation for that is that the operation started three years ago and since then the conflict between different parties is present in the news almost daily. That could have created a kind of “conflict frame fatigue”, where people no longer identify the

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disputes as being extraordinary events. Concomitantly, the prediction that the issue frame would enhance these actions (Shehata, 2013) was only confirmed for going to

demonstrations. This result could be a symptom of Brazilian media extensive coverage of protests. Through the coverage, people identify them as an efficient way of getting media attention for a cause and, consequently, reaching the authorities.

Furthermore, the three hypothesis that could explain why the deactivation, in the conflict frame case, and the activation, in the issue frame case, happen were not proved in the Car Wash Operation case. The levels of political cynicism were practically the same within the frames and the control group, and with extremely high figures across the groups. That is not a surprising result, as the successive political scandals and the lack of political reforms made the Brazilian public, in general, extremely sceptical about national politics. A research conducted by the Brazilian branch of Ipsos in May 2016, shows that 79% of the population does not feel represented by any political party and 86% says that Brazil lacks trustworthy politicians . The stimuli exerted by the media frames was not enough to reduce or increase 1 the feeling that Brazilian politics are on the wrong track.

Another result to be highlighted is that the conflict frame has not presented a negative effect on institutional trust, contradicting the literature (Shehata, 2013). Nevertheless, it is necessary to consider that the conflict frame stimulus was mostly focused on the political discussion about the Car Wash Operation, having two politicians as actors. Perhaps, the clashes between politicians on how should be the future of the investigation triggered on people a feeling of support for the operation, which was converted into institutional trust. The result, preserving due particularities, can be compared to what Schuck and de Vreese (2012) found on analysing news framing and EU-scepticism. People perceived through the conflict

1 Ipsos, (2016). ​79% dos brasileiros não se sentem representados por nenhum partido político.​ Retrieved May 08, 2017, from https://www.ipsos.com.br/pgConteudo.aspx?id=140]

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frame that there was something at stake (the way the Car Wash Operation would be

conducted) and reacted showing a higher level of institutional trust (in this case, the Brazilian justice). The issue frame also presented positive results, as expected by the literature, without statistical significance.

Another trend found on my research is that, in general, people scored higher on the willingness to perform political participation rather than media engagement. This indicates that the idea that internet-based acts (media engagement) are easily activated in relation to real and internet-supported acts (political participation) is not true. One explanation for that observed phenomena is that media engagement (or keyboard activism) is not perceived as politically powerful enough when people really want to take a position in order to do something. Another possible inference is that engaging in the online sphere also have a personal cost that some of the previous research does not take into account. Every time someone post or share something at one’s personal page is exposed to agressions and controversies that probably would not happen in the “real” world.

The analysis of the moderators proved to be interesting to see the effects of media frames without previous hypothesis. This exploratory part of the research showed that the conflict frame indeed reduces activation levels and specially in segments that scored higher in the control group. This was particularly strong among people who positioned themselves more on the right side of the political spectrum and that are more supportive about the operation. In this cases, the conflict frame seems to trigger what Newton (1999) labels as media malaise​. It is defined as democratic pathology which caused by modern mass media, generating political apathy, distrust, cynicism, disillusionment and even fear (Newton, 1999). On the other hand, the issue frame showed to have positive effects in some cases on groups that scored lower on political participation and media engagement. This shows that the issue

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frame has levels of activation, as predicted by the theory, but the effects vary according to personal preferences of individuals.

This research has presented some limitations. The first one is that the design was very specific to answer a research question and to prove the hypothesis. However, the design did not leave wide margins to explain the phenomena beyond what was hypothesised (for instance, with open-ended questions or a more extensive questionnaire), partially because of feasibility concerns. A second limitation is that the research assess the levels of activation to perform media engagement and political participation regarding the Car Wash Operation, but it does not aim to evaluate if people were aiming to criticise or support the operation on their acts. That was because I believe that people could be supportive of some actions and

unsupportive of others. Another reason was to make a simpler design and to be easier to measure effects in more generalist categories. For further and more extensive research, it would be interesting to evaluate why the conflict frame demotivates and the issue frame motivates people to act in the Car Wash operation coverage case and to evaluate if people’s attitudes, triggered by the frames, tend to be more critical or more supportive. A further interesting investigation line could look in-depth if the conflict and the issue frame are perceived differently from people of different political preferences.

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Appendix A: experiment design (in English)

Introduction:​ Hello! Thank you for participating in this survey!

This experiment is part of a master's thesis on Media and Politics by the University of Amsterdam.

The estimated response time is 7-10 minutes. The questionnaire is completely anonymous, it is not necessary to provide any information such as name, email, CPF or RG, and the information will not be passed on to third parties. You can to search any minute. Responses will only be recorded at the end.

Any Brazilian, residing anywhere, with 18 years or more, can participate.

Please read all the elements of the questionnaire carefully. If you like the research proposal, share! The more people participate, the better!

Informed consent: ​I have 18 years old or more and I voluntarily agree to participate in this survey ( ) yes; ( ) no;

BLOCK 1 - MODERATORS

Mod H5 ​- Overall, what is your degree of interest in politics? a) extremely interested; b) more interested than uninterested; c) more uninterested than interested; d) no interested at all;

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Perception scale -​ What is your perception on the following subjects, being 1 = extremely negative and 5 = extremely positive in terms of benefits for the country: pension reform (misguiding); outsourcing (misguiding); Car Wash Operation (moderator); privatization (misguiding); revoke of the disarmament statute (misguiding).

Mod - In a regular week, how often do you write a post on social media? a) never; b) 1-3 times; c) 4-7 times; e) more than 7.

Mod - In a regular week, how often do you share news on social media? a) never; b) 1-3 times; c) 4-7 times; e) more than 7.

Mod - Have you ever attended to a demonstration:​ a) yes; b) no, but I want to; c) no, and I never will​;

Mod - Have you ever signed a petition to support any cause? ​ a) yes; b) no, but I want to; c) no, and I never will

Mod - Have you ever commented on news websites? ​ a) yes; b) no, but I want to; c) no, and I never will

Mod - Often, within the political-ideological spectrum, people speak of "left" and "right". Given this definition, where would you place yourself on the following scale, being 1 = completely left and 100 = completely right?

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BLOCK 2 - CONFLICT FRAME

Lava Jato: Senators fight over laws that may change the course of the operation

A fierce discussion between pro-government and opposition Senators shaked today's session in the Senate. The clash occurred during the evaluation of a series of policy proposals that could affect the progress of the Car Wash operation, conducted by Judge Sérgio Moro and Justice Edson Fachin. One of the discussions involves legal changes in plea bargaining agreements, the disclosure of the investigations and stricter criteria for provisional arrests.

Pro-government Senator Ronaldo Caiado (DEM-GO), facing the stands where opposition politicians were sitted on, said that "the operation ‘put on a bridle’ on parties and ideologies that thought they could commit irregularities and be immune." For him, the operation is has changed for ever the course of Brazilian policy, and no subsequent law should change the way it is being conducted. Thus, for him, the changes would be harmful and would help the corrupts.

Gleisi Hoffmann (PT-PR), from the opposition side, criticized Caiado, saying that while she agrees the Car Wash is positive, the operation has sinned in its selectivity. "Corruption is not the problem of a party or a leadership, it is the problem of the Brazilian political system." Referring to Senator Caiado's speech, Hoffmann argued that the operation

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should not criminalize ideologies and undermine the democracy but it should be reevaluated in order to bring justice to all.

Caiado countered the Senator, saying that her party, the PT, is largely responsible for corruption in the country and that Lava Jato is trying to clean up the mess. Hoffmann, for her part, argued that the DEM and other pro-government parties also have members under

investigation. Caiado stated that the PT's desire is to get rid of the punishment and that is why it has been defending law changes. Hoffmann replied that the DEM is a representative of the elites and that it understands nothing of equalitarian justice. Senators continued to argue intensively and have the sounds of their microphones shut down by the head of the session. In the end, both left without giving more statements to the press.

(DV- Political Participation and Media Engagement)- Taking into consideration the news you read, how much the subject activates you (being 1 the lowest degree of activation and 5 the highest) to: a) attend to demonstrations (PP); b) writing a post on social media (ME); c) comment on news portals (ME); d) sign a petition (physically, PP); e) share the news (ME); f) sign an online petition (ME).

Med- How this article was able to draw attention to what is happening with the Car Wash, being 1 = did not call any attention and 5 = called my utmost attention

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BLOCK 3 - ISSUE FRAME

The Congress evaluates a series of measures that could affect the progress of the Lava Jato operation. One of the proposals under discussion involves changes in plea bargaining agreements, disclosing the secrecy of the investigations and setting stricter criteria for provisional arrests. Political scientists have been discussing different perspectives on the investigation conducted by Judge Sérgio Moro and STF Minister Edson Fachin and how the proposed changes would affect the probe.

For the researcher Cláudio Maturana, part of the Brazilian population sees the operation as a "putting a bridle” on political parties and ideologies that thought that when they were in power, they could commit irregularities. For this segment, the Car Wash

changed the course of Brazilian policy and no subsequent law should alter the way it has been conducted. Thus, the changes would be harmful and would serve only to protect corrupt people.

The political scientist Regina dos Santos shows that there are also many Brazilians who see Car Wash operation with great skepticism, because for these it would be chasing only part of the politicians, so it should be reviewed. She adds that some people consider that

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corruption is not the problem of a political party but of the Brazilian system as a whole, so for these, the operation should not criminalize an ideology, otherwise it may damage democracy. Experts point out that it is unclear the way that legal changes could interfere in the course of the operation, which has so far condemned 130 people in the lower court. Maturana points out that changing the plea bargaining agreements could discourage potential informers but, at the same time, it would avoid a proliferation of false declarations. Regina dos Santos adds that the arrestments have given practical results, but they can intensify the climate of legal insecurity, since sometimes the prisons are based on superficial indications. Finally, both argue that popular pressure is a decisive factor in guiding the debate in the Senate about possible changes.

(DV- Political Participation and Media Engagement)- Taking into consideration the news you read, how much the subject activates you (being 1 the lowest degree of activation and 5 the highest) to: a) attend to demonstrations (PP); b) writing a post on social media (ME); c) comment on news portals (ME); d) sign a petition (physically, PP); e) share the news (ME); f) sign an online petition (ME).

Med- How this article was able to draw attention to what is happening with the Car Wash, being 1 = did not call any attention and 5 = called my utmost attention

(40)

BLOCK 4 - CONTROL GROUP

(DV- Political Participation and Media Engagement)- How much motivated you feel, thinking about the Car Wash operation, to (being 1 the lowest degree of activation and 5 the highest) to: a) attend to demonstrations (PP); b) writing a post on social media (ME); c) comment on news portals (ME); d) sign a petition (physically, PP); e) share the news (ME); f) sign an online petition (ME).

BLOCK 5 - DV, MEDIATORS, AND CONTROL VARIABLES

Point out your degree of agreement with the following sentences, where 1 = strongly disagree and 5 = fully agree

1) I trust in the institutions conducting the Car Wash operation (H3a/H3b); 2) The death of Teori Zavascki was detrimental to the progress of the Car Wash

operation (MISGUIDING)

3) The political class, in general, is committed to the improvement of the country (H2a/H2b)

4) The appointment of Alexandre de Moraes to the Supreme Court has changed the direction of the Car Wash operation (MISGUIDING)

5) Left and right are equally corrupt (MISGUIDING)

6) The Car wash operation has a clear political ideology (MISGUIDING) 7) The continuity of the Car Wash operation is under threat (H4)

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