B - Enquete: Vragenlijst Met Schalen
Mate Gebruik ESS . Gebaseerd op Leonardi, Huysman en Steinfield (2013).
Vijfpunts Likertscale (1= never, 5= very often, bij keuze never werden respondenten doorgestuurd naar het einde van de survey).
The aim of this research is to learn more about Enterprise Social Software (ESS): An internal communication technology for organizations based on social software. It provides connection, interaction, sharing and collaboration for and between employees. Examples are: Yammer, Jive, Wiki’s and Sharepoint. Also, Google+ and Facebook can be used in this manner.
If you are not sure if you are using ESS, please read the following description: ESS is an organization’s use of a web-based platform that allows workers to
(1) communicate messages with specific coworkers or broadcast messages to everyone in the organization;
(2) explicitly indicate or implicitly reveal particular coworkers as communication partners; (3) post, edit, and sort text (e.g. blogs) and files linked to themselves or others;
(4) view the messages, connections, texts, and files communicated, posted, edited and sorted by anyone else in the organization at any time of their choosing.
The tools of ESS can help employees to access the knowledge and resources they need to collaborate.
2. To participate in this research it is necessary that you use ESS in your organization in some kind of level. Please indicate how often you use ESS in your organization by choosing the appropriate box.
Mate Gebruik Functies Enterprise Social Software. Gebaseerd op McAfee (2006).
Please indicate to what extent you use the features of ESS described below, by choosing the appropriate box.
1. Signals: Technology, such as RSS feeds, that tells you when new content of interest appears (so you can follow topics, people or projects)
2. Linking: Allowing you to group similar users or content by using links
3. Authoring: Simple tools that allow you to upload, react on and edit text (messages) and files freely
4. Tagging: Allowing you to tag users or information in content
5. Extensions: Recommendations of users or content based on your profile 6. Search: Allowing you to search for other users or content
7. Own (profile)page: To list your skills, projects or people you’ve worked with 8. Bookmarking: Collect your favourate links and create your own structure 9. Other, namely (optinal)
Mate Gebruik Type Platform Enterprise Social Software. Gebaseerd op Fee
(2013). Vijf-punts Likert scale (1=never, 5=very often).
Please indicate to what extent you use the following ESS platforms,by choosing the appropriate box. 10. Sharepoint 11. Yammer 12. Facebook 13. Wiki’s 14. Google+
Gebruiksintensiteit ESS. Gebaseerd op Ellison, Steinfield en Lampe (2007). Vijf-
punts Likertscale (1= strongly disagree, 5= strongly agree).
The following questions are about the use of ESS. Please indicate your level of agreement by choosing the appropriate box.
16. ESS is part of my everyday activity
17. I am proud to tell people that in my organization, we use ESS 18. ESS has become part of my daily routine
19. I feel out of touch when I haven’t logged on to ESS for a while
20. I feel I am part of a community with other ESS users of my organization 21. I would be sorry if ESS shut down
Ervaren effectiviteit ESS. Gebaseerd op Murgolo-Poore et al. (2002). Vijf-punts
Likertscale (1= strongly disagree, 5= strongly agree). Achter de items is aangegeven tot welke dimensie het item behoort.
The following questions are about ESS in your organization. Please indicate your level of agreement by choosing the appropriate box.
22. ESS is the solution for bringing people within the organization together (culture) 23. ESS provides a major cultural revolution in our organization in the way people work,
think and communicate (culture)
24. ESS in our organization has truly allowed a global community to develop(culture) 25. Many people within our organization talk about the impact of ESS(culture)
26. The overall effect of ESS within our organization has been to make members of our organization better communicators (operations)
28. ESS in our organization is a very effective way of saving resources, such as time, facilities and money (operations)
29. ESS within our organization has become an integral part of the way we operate(operations)
30. ESS within our organization brings us together and helps us work more effectively(operations)
31. The attitude of most people toward ESS in our organization can be summed up by the statement, ‘I don’t know how we got along without this’(operations)
32. ESS in our organization fosters collaboration (facilitation)
33. ESS in our organization allows us to effectively implement business strategy (facilitation)
34. ESS in our organization helps our people to bring products and services to the market much quicker(facilitation)
35. ESS is a way to collaborate, design, develop and deliver new products and services(facilitation)
36. ESS in our organization gives employees the opportunity to feel like a significant part of our company(culture)
Kennisdeling via intranet. Gebaseerd op Van den Hooff en Huysman (2009). Vijf-
punts Likertscale (1= strongly disagree, 5= strongly agree).
The following questions are almost the last ones. Only a few descriptive questions will follow after this. The questions below are about ESS use. Please indicate your level of
agreement by choosing the appropriate box.
37. I use ESS to be informed of what my colleagues know
39. I regularly use ESS to inform my colleagues of what I am working on
40. When I have learned something new, I use ESS to tell my colleagues about it 41. I use ESS to share information that I have with my colleagues
42. I ask my colleagues on ESS about their skills when I want to learn particular skills 43. I consider it important that my colleagues are aware of what I am working on, I share
this on ESS
44. When a colleague is good at something, I ask him/her to share this on ESS so me and my colleagues can learn from it
Controlevariabelen.
45. Gender 46. Age
Einde. Don’t forget to click on the next (>>) button for the last time to save your an Answers! It is possible you already see this screen after the first question. This is because we only search for participants who use ESS. Please enter your email if you want to receive the results of this research. Thank you so much for participating!