"Ik wil gewoon advies" Een onderzoek naar kanaalvoorkeur , kanaalkeuze en de service evaluatie bij het melden van schade

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^  

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            

             



             



 

                



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

                

                





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              

             

               





             

           

              



              









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



               



               



               

          

           

          

               



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

              



             







(5)

 





                







            









 

                 

              



           









               



(6)

 







                 





             

             



     

                  

                

            





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                

                 



           

     

              





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           

                



               

              



               

                

                 



 



(7)

 

                







                





 



 





(8)

 





 





 









  

 



  







 

 

 



 

 



 

 



 



  

  

 



(9)

 

 

  

 



 

  

  

 



  

  





 

















 





 

 

 



 

  

 

  



