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(1)

ONLINE RETAIL ASSOCIATION

Discover Russian

e-commerce —

www.akit.ru

А 50 million customers market to be explored

ONLINE RETAIL

ASSOCIATION

(2)

ONLINE RETAIL ASSOCIATION

2

3,5%

19,5%

3,2%

23,8%

9%

E-commerce share

of retail sales in 2017

ONLINE RETAIL ASSOCIATION

(3)

ONLINE RETAIL ASSOCIATION

Internet

penetration ratein Russia

87M people

use internet every month (16+)

Sources: GfK RUS, 2017

2014 2015 2016 2017

70,4% 70,4%

72,8%

67,5%

3

Russia is

IN EUROPE BY THE NUMBER OF INTERNET USERS

№.1 market

(4)

ONLINE RETAIL ASSOCIATION

Who uses internet?

98%

16—29Y 30—54Y 55+Y

83%

33%

20%

7%

58%

14%

82%

36%

Use internet

Use internet on tablets Use internet on smartphones

Sources: GfK RUS, 2017

4

(5)

ONLINE RETAIL ASSOCIATION

Ways of online shopping

52,5%

RUSSIA WORLD

66,7%

47,5% 33,3%

Desktop Mobile

Sources: GfK RUS, 2017

5

ONLINE RETAIL ASSOCIATION

(6)

ONLINE RETAIL ASSOCIATION

330billion rubles

$11,2

billion

260billion rubles

$8,6billion

405billion rubles

$13,03

billion

544billion rubles

$17,05

billion

713billion rubles

$18,5

billion

760billion rubles

$12,4

billion

920billion rubles

$13,8

billion

1040billion rubles

$17,7

billion

8% 15%

19%

24%

29% 29%

33% 36%

92% 85% 81% 76% 71% 71% 67% 64%

Local online trade

2010 2011 2012 2013 2014 2015 2016 2017

Cross-border trade

Russian online retail market value

6

ONLINE RETAIL ASSOCIATION

(7)

ONLINE RETAIL ASSOCIATION

2%

Electronics and applience Shoes

and clothers Auto parts and accessories Perfumes and cosmetics Household products Sport goods Other:

Accessories and gifts

Pets goods

Office equipment

Building materials, DIY

Jewelry

Food

Books

Etc.

4%

8%

3%

2%

4%

3%

3%

27% 35%

27%

LOCAL

MARKET CROSS‐BORDER

MARKET

33% 12%

38%

What do people buy on local and cross-border market?

7

ONLINE RETAIL ASSOCIATION

(8)

ONLINE RETAIL ASSOCIATION

Average check

$68,34

$38,98 $36,28

$58,27

$133,48

$100

$122,12

$174,85

$170,57

$106,8

$93,62

$124,4

2014 2015 2016 2017

Russian

stores Chenese

stores USA

stores

8

ONLINE RETAIL ASSOCIATION

(9)

ONLINE RETAIL ASSOCIATION

Average number of orders

in Russian shops in categories

9

PRODUCTS FOR CHILDRENFOOD PET SUPPLIES CLOTHES AND SHOES OSMETICS AND PERFUMERY GOOD FOR CONSTRUCTION AUTO PARTS HOUSEHOLD PRODUCTS HANDMADE PRODUCTS SPORT GOODS ELECTRONICS COMPUTERS AND LAPTOPS SMALL ELECTRONICS FURNITURE LARGE ELECTRONICS SMARTPHONES AND TABLETS

4,6 8,4 4,24,3 3,44,1 2,93,3 2,12,5 1,81,9 1,71,8 1,41,5

Average annual number

of orders per customer in 2017

Sources: Yandex, 2017

ONLINE RETAIL ASSOCIATION

(10)

ONLINE RETAIL ASSOCIATION

Order’s prices

in foreign online shops

0,5%1,2%

3,1%

11,6%

61,4%

22,2%

< €22

€22 — €50

€50 — €150

€150 — €500

€500 — €1000

> €1000

TOTAL NUMBER OF TRANSACTIONS 112M

10

ONLINE RETAIL ASSOCIATION

(11)

ONLINE RETAIL ASSOCIATION

UNEQUAL BUSINESS CONDITIONS FOR LOCAL AND FOREIGN COMPANIES

DUTY-FREE THRESHOLD IN RUSSIA – 1000 €

Classic trade

model Cross-border

trade VAT – 18%

Custom duties – 6%

Others – 6%

TOTAL – 30%

VAT – 0%

Custom duties – 0%

Others – 0%

TOTAL – 0%

11

Key issues of Russian online retail market

1. 2.

ONLINE RETAIL ASSOCIATION

>

(12)

ONLINE RETAIL ASSOCIATION

Key issues of Russian online retail market

HIGH ONLINE ACQUIRING FEES

large enterprises 1,6%-2,1%

medium-sized businesses 2,0%-2,5%

small-sized businesses 2,5%-3,5%

12

(13)

ONLINE RETAIL ASSOCIATION

Key issues of Russian online retail market

ALCOHOL MEDICAMENTS JEWELRY

ONLINE TRADE WITH

DELIVERY IS RESTRICTED ONLY SELF PICK UP

13

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