Appendix F: Screenshots coding process Android apps
This screenshot shows an example of the 25 profiles that I created for this research. My name on most of the social media networks was Msc Thesis, age 23 and coming from Groningen. My profile picture on most of the platforms was a picture of Rembrandt’s painting of ‘The Return of The Prodigal Son’.
Explanation:
In box 1, 2 and 3 I will give examples (screenshots) of each measured item.
In this box I will shortly state the name of the app and the explanation of the item in the particular app. With red circles I will visualize and focus the attention on the things measured per item. When needed I will translate text, Dutch or German, into English.
Not possible to make screenshots:
A7 Download Delay A10 Voice output element A11 Sound alerts element F4 Anonymous
J4 Live help function
2 1
3
A1 Filler interface design element
1. Facebook:
This app shows a clear filler interface, the circle is going round and round.
2. Netlog
This filler interface in the Netlog app is also making circles. Netlog also presents text next to the circle, ‘Bezig’ is Dutch for ‘Busy’.
3. Friendster
The Friendster app is a web-based browser, fort his reason it also shows the browser filler-element. De line is moving from left to right. According to Lee et al. (2012), filler interfaces like the three showed here generate more focused immersion, temporal disassociation, and heightened enjoyment while the user is waiting.
A2 Clear navigation structure
1. Facebook:
The important, main task buttons are always in the screen displayed. From left to right in the red circle: the main menu button, the friend request button, the messages button, the notification button and the friends chat button.
2. Google+:
In Google+, the main buttons are not shown in the navigation bar at the top but are displayed below in the screen. The menu, with main buttons, disappear whenever a user is sliding through the app, when the user stops it appears again. This is a very handy and innovative way and is in line with the button/link balance argument of W3C (2006). From left to right in the red circle:
photo button, check-in button, mood button and post message button.
3. WKW: WKW does have a navigation bar in the top, but does not display the main buttons anywhere in the screen.
A3 Consistent navigation bar element
1.Keek:
The navigation bar is displayed in the top. The Keek home button, search button and upload button are displayed.
The important friend function is not always displayed, so A2 is NO. However, the nevaigation bar in Keek is a clear and easy to access reference point.
2. LiveJournal:
The friends, create and my journal buttons are showed in the navigation bar at the top. This app also scores a YES on A2.
3. Friendster:
Even in the Friendster app, which is not the most visual attractive app, the navigation bar is displayed in the top of the app.
A4 Intuitive experience element
1.Facebook:
These special screenshots are taken to improve the clarity of this item. In the Facebook app it’s possible to hit (or swipe around) the buttons surrounded with the red circles. When you hit or swipe around the left button, the lower left screen will appear. Swiping the right button will bring the lower right screen upfront.
1.Tumblr:
This item is an item which is relatively new; it asks for creativity and effort of the designers to develop. When swiping the red surrounded button, the menu will appear. The rest of the screen will go dark. With the use of natural finger gestures, the buttons stay easily
reachable but the balance of buttons in the screen is kept (Kohler et al., 2011).
2. Skyrock:
The Skyrock app also uses natural finger gestures to reach the menu buttons.
The screenshot shows an overview of the available swipe options.
3. WKW:
The WKW app is also using intuitive swipe methods to access the menu bar.
A5 Permanent title
1.Facebook:
The title in the Facebookapp is not showed in the navigation bar, but received a prominent place right under the navigiation bar. It’s really clear for users where they navigate at the moment. ‘Berichten’ is Dutch for
‘Messages’.
2. WKW:
The WerKenntWer app shows users where they are. The button with the page title is lighten up. According to my
definitions this app scores a YES on this item. However, the pagetitle is less clear for users in comparison with the
Facebookapp.
3. Netlog:
The Netlog app shows a title, besides that it also shows other information. I did not count this bar as a navigation bar, due to the fact that it’s not interactive with the user. ‘Over mij’ is Dutch for ‘About me’.
A6 In built-browser element
1.Google+:
Google+ has an in-built browser element.
De website is opening in the app; users don’t need to go to their device browser.
Google+ uses the browser in this case to display their privacy statement.
2. Xing:
The professional networking app Xing, also possesses an in-app browser. The user is able to access Twitter via their in- app browser.
3. Linkedin:
Linkedin wants to give their app users access to all the functionalities of the websites. In almost every app screen there is the possibility to go to the normal Linkedinwebsite, where every normal option is available to the user.
A8 Content search element
1. Foursquare
In the Foursquare app, users are able to discover great places nearby. With the content search function they can find personalized offers and other specials.
This is a form of the high-quality
information Forman et al. (2008) aim at in their research.
2. Friendster:
In the Friendster app, users are also able to search; the search bar displayed here is another search bar than the peer search element (B2).
3. Hi5:
In the Hi5 app, users can access the search content button or ‘Browse’ button in the main menu. Users can browse for any interesting information or can search for specific information.
A9 No irrelevant information
1. Hyves
In the Hyves app, advertorials are shown the whole time. None of the time did Hyves showed any relevant promotions or
advertorials to me. The ad showed here is an ad for ‘Heerlijk zittende sokken’, which is Dutch for ‘Perfectly fit socks’.
2. Netlog
The Netlog app showed me, as the user of the dating app Netlog, advertorials of other (relevant) datingsites. ‘Bekijk foto’s van singles in jouw regio’ is Dutch for ‘Watch photos of singles in your region’.
3. Friendster
Friendster shows a lot of irrelevant information, this is due to the fact that Friendster is a web-based app and the website is not yet ready for perfectly mobile browsing. Here the user sees an advertorial for another (irrelevant) dating site. ‘Chat & Date Maatje Meer?’ is Dutch for ‘Chat & Date with bigger sized people?’
B1 Peer-to-peer communication
1. Tango
This app is build around the idea of communication between peers. The chat function is available and can easily be accesed through the navigation bar.
2. Tumblr
Also Tumblr gots a chat function in which peers can communicate with each other.
3. WKW
WKW also got a chat function, a slightly different one than the previous two apps.
This chat function is a message
functionality, it looks more like an in-app email function. Because Phang et al.
(2011) state that knowledge contribution in an online community is stimulated by any form of communication between peers, this communication functionality also counts a chat function.
B2 Peer search element
1. Instagram
The Instagram app possesses a user (‘gebruikers’ in Dutch) search function. In the search function the user cannot only find his/her own connections, but the user is also able to see in this case all the
‘Eric’s’ on Foursquare. In this way, the user is able to build and maintain his/her relation capital (Zhou, 2012).
2. Keek
In the video app Keek, the user can search for people or peers. Interesting feature here is the opportunity to search for people in specific countries.
3.Tumblr
In the Tumblr app users can also search for other blogs (other peers).
B3 Self disclosure element
1. Linkedin
In the Linkedin app users can see detailed information of other users. According to Lowry et al. (2011), this possibility will stimulate communication between the user and – in this case – Kor de Boer.
2. Hi5
In the dating app named Hi5, users can see detailed information of other users. In this case users can see hobbies,
relationships, ethnicity and religion.
3. Tango
In the Tango app, users can communicate with each other by text messages or voice- and videocalls. In the Tango app users can’t see detailed information about other users, except for the name.
In my coding, I coded the Tango app with a NO.
B4 Recommendation element v
1. Facebook
In the Facebook app users are provided with recommendations towards friends.
Facebook suggests friends that have friends in common with the specific user.
‘gemeenschappelijke vrienden’ is Dutch for ‘common friends’. By linking people in this way, Facebook is (intentionally or not) following Müller-Wienbergen et al.
(2011).
2. Flickr
The photo app Flickr is recommending photo streams that are interesting, based on the user’s interest, to follow.
3. Keek
The app Keek is also recommending peers or people to follow. For new users, Keek recommends popular world-wide users to follow.
B5 User’s history tracking
1. LiveJournal
In the app LiveJournal users can see their own work. According to Müller-
Wienbergen et al. (2011) this will stimulate creativity in future contributions.
2. Flickr
In the Flickr app users can also see their own contributions, in this case their uploaded photos. In the screenshots you see all the history of activities of user
‘HarryDodo’.
3. Pinterest
In the photo sharing app named
Pinterest, users can see their own ‘pins’
or contributions. Following the reasoning of Phang et al. (2009) frequent use of Pinterest is stimulated with the presence of the user’s history tracking design element.
C1 Group communication element
1. Facebook
In the Facebook app it is possible to chat with peers, the app also provides the ability to invite more than one peer into a joint conversation. In the top is written ‘New message’ in Dutch.
2. Tango
The same is true for the Tango app, which is a good communication app.
Users are able to invite more than one person into a conversation.
3. Linkedin
Linkedin has the ability to in-app message more than one peer. This app does not contain real chat
functionalities as the previous two apps, but due to my definitions also Linkedin scored a YES on this item, it still have the possibility to invite and contact more than one peer into a conversation.
C2 Event invite element
1. Meet-up
This app is completely about events. New people can meet each other and can get to know each other in for example Grand Café Time Out in Groningen for ‘Sunday afternoon beers’. Users are able to invite others to come to these events.
2. Xing
In the app Xing, users can invite each other via in-app email or an in-app private message. This design element is in line with Kohler et al. (2011) which described an event invitation ability as an important design element for online communities.
3. WKW
In the German app WKW, users are only able to see their events which they made on their desktop computer. User cannot create or invite others in-app for their events.
C3 Event creation element
1. Facebook
In the Facebook app it’s possible to in-app create an event. According to the work of Butler and Wang (2012) in the field of online communities and their content boundaries, users want to have authority over their activities. To stimulate usage and contribution of an online community, members need to be able to create events (Butler & Wang, 2012).
2. Google+
The Google+ app is also in line with Butler and Wang’s (2012) reasoning. The app facilitates event creation; users can even change the design of their event (‘thema wijzigen’ is Dutch for ‘change theme’).
3. Meet-up
In Meet-up users are also able to create an event; updates on the event can also be followed in-app.
C4 Special group function element
1. Google+
In the Google+ app users can become a member of a special group, in Google+
named communities. In my case, I’m a member of my phone community (“Xperia P”) and “Ingress Nederland”.
Google+ is recommending me to
become a member of “Google+ NL” and
“community Nederlands”.
2.YouTube
YouTube also offers the ability to become a member or follower of a special group, YouTube named these special groups “my prescriptions” or in Dutch “Mijn abbonementen”.
3. Hyves
Hyves gives their members the ability to become a member of “Netwerken” or
“Networks”. In this case I follow the group Ajax with 217301 members.
C5 Users knowledge tracking
1. Foursquare
In the app Foursquare users can see the activities of other users or peers.
According to Phang et al. (2009), this design element is really important for further contribution in the community.
The identity-attachment aspect is stimulated by checking contributions of others. ‘uur geleden’ is Dutch for ‘hour ago’.
2. Youtube
In the YouTube app, users can also see in detail what others did. In this screenshot we see exactly what this user did, when he uploaded his videos. ‘maand geleden’ is Dutch for ‘month ago’.
3. Instagram
In the app Instagram users have the same ability as in the previous apps, they can see in detail what the other users did.
‘minuten geleden’ is Dutch for ‘minutes ago’.
C6 Review element
1. Facebook
The Facebook app incorporate the two most important review design
elements, the ‘vind ik leuk’ (Dutch for
‘like’) button and the ‘reageren’ (Dutch for ‘comment’).
2. Flickr
In the Flickr app, users can also comment on photos of peer users.
Users can rate photos of other users with stars. Different than in some other apps, the Flickr app shows directly how many stars are earned by a photo. Also the amount of comments is showed.
3. Hi5
The Hi5 app is an app which has the ability of commending on other users, a like or star function is not included in this app.
C7 Agenda function element
1. Meet-up
In the Meet-up app is a shared calendar available. All the events in which an user is registred are displated. As you can see, I’m going to the Sunday Afternoon Beers with 11 peers in Groningen.
2. Foursquare
This app also have the possibility to share agenda items, there is also the possibility to share where you are going and invite other peers to join. Andreas T. is inviting me to come to church in Surabaya, Indonesia.
3. Linkedin
The Linkedin app have the possibility to share the user’s own device agenda with the Linkedin app. In this way, the user is even more attained by the app.
In the redcircle is written ‘add agenda’.
D1 Static ranking element
1. Foursquare
In the Foursquare app, users are rewarded for the achievements. Users receive the ‘newby’ badge if they check in for the first time anywhere. Users can receive the ‘9 to 5’ badge when they checked-in at a place the whole day, from 9 till 5. Users can’t lose a badge, they will always stay theirs. In this way, this way of ranking is not time-sensitive.
2. Skyrock
In the Skyrock app, users and other users can follow their own statistics. The
statistics serve as a ranking system, due to their comparison ability. The statistics will not disappear through time; this makes them not time-sensitive.
3. Pinterest
In the Pinterest app users can rate photos. This rating is used to create a
‘popular’ list (‘populair’ is Dutch for
‘popular’. Even though the popular list changes over time, the ratings won’t change over time.
D2 Dynamic ranking element
1. Google+
The Google+ app shows a ‘wat is in’
(Dutch for ‘what is hot?’) bar. In the screen Google+ suggests ‘hot’ persons to follow. This can be seen as a
dynamic ranking design element.
2. Keek
In the Keek app, users have access to the ‘top 100 users’ of the moment.
Due to the fact that the list is time sensitive, it changes over time, this app is scoring a YES on item D2 and a NO on item D1.
3. Twitter
The Twitter app is an app which is famous for its dynamic lists; trending topics. The trending topics showed in the screenshot are the most used words in tweets (messages on Twitter) at the moment.
D3 Competition element
1. Foursquare
In Foursquare users can compete with each other in for example; obtaining badges. In the leader board both users can see their particular score.
2. Google+
In Google+ users can compete with each other in for example this darting game. Scores can be checked and are later on saved in the leader board.
This screenshot is also relevant for item I1.
3. WKW
In the WKW app users can also compete with each other in
entertaining activities. This screenshot is also relevant for item I1.
D4 Interpersonal comparison element
1. Pinterest
In the Pinterest app, users can see (and compare) the amount of followers (‘volgers’ is Dutch for
‘followers’).
2. Keek
The Keek app shows a lot of
information; the followers, subscribers and the amount of persons that the user is following,.
3. Skyrock
In the Skyrock application, a lot of statistics are showed. Users can see a high amount of details of other users.
By showing all this information, users can compare information of other users and are in this way able to build up reputation (Tang et al., 2012)
E1 Compatibility, E2 System reliability
These screenshots show the availability on both platform of (the same) personal
information. All SN-apps researched possess an app on Android (left) and iOS (right). The displayed apps are from the Facebook app.
F1 Privacy policy element
1. Facebook
In the Facebook app, the privacy policy is showed in a clean and clear way. While other apps show their privacy statement in an intern or extern browser, this app is presenting their privacy policies in a clean and user friendly way.
2. Keek
The Keek app is also showing their privacy statements in-app. The Keek app is less extended in their privacy policiry statement in comparison with the Facebook app.
3. WKW
The WKW app is displaying the privacy policy in device browser, this is
different than the previous two apps which display their privacy statements in the app.
F2 Prevent from inappropriate parties
1. Facebook
In the Facebook app users can decide, every time they share something, with whom they want to share their
information. ‘Publiek, Openbaar, vrienden, alleen ik’ is Dutch for ‘Public, Open, Friends, Only me’.
2. Netlog
In the Netlog app users can also choose between different sharing options. In the privacy settings users can choose between ‘Iedereen, Alleen vrienden, Mijzelf’, which is Dutch for
‘Everybody, Only friends, Me’.
3. LiveJournal
In the LiveJournal app users are able to specify in detail with whom to share something.
F3 Privacy symbols
1. Facebook
The Facebook app shows a privacy symbols or icon in critical situation. In this screenshot the user is sharing something with his/her friends and the button with ‘Alleen ik’ (Dutch for
‘Only me’) is decorated with a privacy icon.
2. YouTube
In the YouTube app, users can choose with whom to share their uploaded video. In the screenshot, the setting is set to ‘Privé’ (Dutch for ‘Private’.
3. Skyrock
Also the Skyrock app is showing privacy symbols for critical settings.
Due to the design of the app in general, which have a bad balance (W3C, 2006), the privacy icon is not that clear in comparison with the previous three apps.
G1 Space customization element
1. Google+
In the Google+ app, users can change the design and structure of the menubar. Users can ‘sneltoets toevoegen’, which is Dutch for ‘add a shortcut’.
2. Facebook
The Facebook app allows users to customize the buttons within the menu bar. Users can star the wanted buttons in this menu and are able in this way toput their preferred buttons in the menu.
3. Netlog
In the Netlog app, users can assign specific buttons towards their app.
Users are able to choose between loads of possible options and buttons.
G2 Profile customization element
1. Badoo
Due to the characterisics of Badoo, a dating website, it’s of high importance that users are taken serious and have trust in the app (Kim et al., 2009). By verifying your profile (‘verifieer je profiel’ in Dutch), users create trust and fake users are banned. Users can verify themselves with their mobile phone number or with their Facebook account.
2. Netlog
In the Netlog app, users need to verify themselves. In every photo showed in the app, the verified logo is showed (‘Geverifieerd’ in Dutch).
3. Tango
The communication app Tango requires users to verify their phone number.
When the phone number is not verified, users can’t access the full options of the app.
G3 Content customization element
1. Facebook
The Facebook app allows users to customize and structure the presented information. In this way, the
requirement of Forman et al. (2008) is fulfilled and perceptions of information quality can be created. Users can personalize their information and have the option of showing the ‘Top stories’
(‘Topverslagen’ in Dutch) or the ‘Most recent’ (‘Meest recent’).
2. Foursquare
In the Foursquare app, users can structure the information presented to them. Foursquare shows a lot of interesting places, users can customize the information by sorting it by distance or by recency.
3. Netlog
The Netlog app, a dating app, allows users to filter potential dating partners on ‘Gender’, ‘Age’, Country’, ‘Location’
and ‘Distance’, in Dutch respectively:
‘Geslacht’, ‘Leeftijd’, ‘Land’, ‘Locatie’,
‘Binnen mijlen’.
G4 Alert-modification element
1. Facebook
In the Facebook app, users can change the alerts for new messages and other notifications. Users have the ability to change a lot of different notificiations.
2. Badoo
In the Badoo app, users can also modify notifications. By clicking on the device icon, users put the device notification on or off. By clicking on the envelope, users can put email notification on or off.
3. Tagged
In the Tagged app, users are able to change a lot of notification settings.
Important to mention in this item is that I only coded apps with a YES when they allowed the user to change more than general notifications settings in-app.
G5 Change privacy settings element
1. Facebook
In the Facebook app, users can change a lot of privacy settings. In this way the Facebook app follows the reasoning of Xu et al., (2011) and their theory of perceived control over privacy. The user is able to control in detail all their privacy settings. ‘Wie kan mijn inhoud zien?’ is Dutch for ‘Who can see my content?’.
2. Skyrock
In the Skyrock app, users are allowed to control and change their [privacy settings in-app. Although the Skyrock app gives users less access to their privacy settings in comparison with the Facebook app, I coded this app with a YES in this item. This is due to the fact that the user is still able to change the settings in more detail than only the general settings.
3. Badoo
In the Badoo app, users can only change two pricvacy settings. The ‘Show distance’
and ‘Show online status’ (in Dutch ‘Toon afstand’ and ‘Toon online status’. I coded this app with a NO on this item.
G6 Revenue-sharing
1. Foursquare
The Foursquare app allows users to collect and receive awards for their contributions. By ‘checking in’, in a restaurant users collect point which for
‘Gratis kop koffie’ (Dutch for ‘free cup of coffee’). Tang et al. (2012) found that this form of ‘revenue sharing’ can be an incentive for high quality contribution.
2. WKW
In the WKW app, users can collect and save up points for free drinks or
beverages. In this way, WKW is trying to get higher user loyalty and attachment towards their app.
3. YouTube
In the YouTube app, users are rewarded for the amount of viewers they have. In the app, this process still goes on. It is not possible to see details on your
‘collected’ revenues, however I coded this app with a YES.
H1 Visual appeal consistency
1. Tagged
In the Tagged app, text is not presented in a consistent way. The text fonts and colors change a lot in the app. This makes the usage unclear and vague (iOS Human Interface Guidelines, n.d.)
2. MySpace
The MySpace app is also showing inconsistent use of text, fonts and colors. Even though this app is displaying fonts in a more consistent way than the Tagged app I coded this app with NO, due to the
inconsistencies in text and colors.
3. LiveJournal
In the LiveJournal app, users have access in-app to loads of links and other text. These links are presented in other colors and are bold. However, due to the balance in the screen, and the clarity of the screen, I coded this app with YES.
H2 Graphic quality element
1. Tango
In the Tango app, not all images are rendered correctly. The screenshot marked all the incorrectly rendered images. The text however is perfectly legible, due to the description of this item; I coded this app with NO.
2. Skyrock
The Skyrock app is also displaying incorrectly rendered images. The incorrect rendered image in the screenshot is not a result of bad
internet connection, but is the result of a database-error (as indicated by the question mark).
3. Facebook
To show that most of the apps I evaluated on this item, scored a YES, I presented the screenshot of the Facebook app. I could not found any inconsistent or incorrect rendered image in this app.
H3 High-human conditions images
1. Badoo
The Badoo app is the app of the Badoo social networking community, which is a community for social interactions instead of a community for self-expression. As showed in the screenshot, the assumption in the description and motivation was correct. In this app, a lot of humanoid elements are displayed. This in turn, can create a sense of social presence (Hess et al., 2009).
2. Instagram
In the Instagram app, humanoid elements are shown next to non-humanoid images.
Due to the fact that this community is not designed primarily for social interactions, but for self-expression, I coded this app with NO.
3. Flickr
The Flickr app is also not designed for social interactions. As can be seen in the
screenshot, the assumption of communities designed for self-expression and the subsequent absence of loads of humanoid elements is confirmed in this app.
I1 Playfulness element
1. Facebook
In the Facebook app, users can
participate and play in-app games. The app also offers the possibility to compete with peers in-app. These abilities in-app can increase involvement and stimulate high- quality contributions
2. Tango
In the Tango app, users can compete with other users in entertaining activities. While being in a
conversation in-app (e.g. a phone call, chat conversation) users can choose to play a game.
3. Friendster
In the Friendster app, user can
participate in low-graphics games, like the one showed in the screenshot.
Also this entertaining activity can increase involvement.
I2 Photo function
1. Facebook
The Facebook app offers the ability to share photos with others. While writing a new ‘post’ on Facebook, the user can choose to click on the photo button and upload a picture or photo.
2. Flickr
In order to express things (not to have social interaction), the user of Flickr can also upload photos.
3. Instagram
In Instagram, users can also share photos with others. This is a way of self-disclosure. Lowry et al. (2011), would consider this (extra) self- disclosure option as positive and beneficial in interpersonal
communication and relationships because it reduces stress, build intimacy, and increases social approval for one’s ideas.
I3 Video function element
1. Google+
In the Google+ app users can upload videos in the same way they would upload and share their photos.
2. YouTube
In the YouTube app, users can choose to share videos.
3. Tumblr
In the Tumblr app, users also have the ability to share videos.
J1 Individual support function
1. Flickr
In the Flickr app, users are able to access the ‘Help’ function. In this function users can ask questions, see questions of others and become more attached to the platform.
2. Badoo
In the Badoo app, users can ask questions and read answers on other questions. Users are also able to search for information they need.
‘Waar kunnen we je mee helpen?’ is Dutch for ‘What can we do for you?’.
3. Pinterest
In the Pinterest app, users can access the help function and can receive help with their questions on e.g. how to use the Pinterest app or the privacy rules.
J2 Online customer service
1. Tagged
In the Tagged app, users are able to contact the platform owner (in Dutch
‘contacteer ons’). Users can ask
questions, give feedback and comment in any other way on the provider. This way of designing apps; incorporating this kind of contact ability with the service
provider, is in line with the work of Yang et al. (2012).
2. Foursquare
The Foursquare app also creates the possibility of contact with the provider or owner of the social community. Users can submit requests and ask for certain features to be designed into the app.
3. YouTube
Also the YouTube app is offering the possibility to contact the platform owner and to send feedback. Users can
‘Feedback verzenden’ or ‘Een problem melden’, respectively Dutch for ‘Send feedback’ or ‘Report a problem’.
J3 FAQ available
1. Flickr
The Flickr app designers made a list of frequent asked questions. Users are able to access this FAQ within the app.
2. Facebook
Facebook also offers a form of FAQ, named ‘Top questions’. In this section the most asked questions are
displayed. Users can quickly read through all the questions and can learn fast how to deal with the app.
3. Badoo
Badoo also offers a FAQ named here
‘Meest gestelde vragen’ which is Dutch for ‘Most asked questions’. This way of designing is in line with the work of Singh (2002) and Palmer (2002).
J5 Spam report
1. Facebook
In the Facebook app users can contact the platform owner about spam.
‘Rapporteren/markeren als spam’ is Dutch for ‘Report/mark as spam’. With providing features like these,
Facebook can maintain the quality of the information and can prevent misuse of their online community.
2. Pinterest
The Pinterest app allows users to report a message, a ‘pin’. Users can e.g. report porn, attack on a group or pins with violence.
3. Foursquare
In the Foursquare app users can contact the community owner about issues related to incorrect
information, closed places or duplicates in the system. With this manner, Foursquare is able to maintain quality in their community.
Appendix G: Screenshots coding process iOS apps
In this appendix, the screenshots of the coding process of iOS apps will be presented. This appendix will be less extended than appendix F, because the explanations are almost identical and the main manner of coding becomes clear in Appendix F. In the following list the names of the apps displayed at each particular screenshot-item will be presented.
Dimensions B, C, D and E are only presented in Appendix F due to the fact that no differences were coded in these dimensions among platforms.
A1 Filler interface design element: Skyrock A2 Clear navigation structure element: Twitter A3 Consistent navigation bar element: Flickr A4 Intuitive experience element: LinkedIn A5 Permanent title: Google+
A6 In built-browser element: Foursquare A8 Content search element: LiveJournal A9 No irrelevant information: Hyves F1 Privacy policy element: Facebook
F2 Prevent from inappropriate parties: Google+
F3 Privacy symbols: Facebook
G1 Space customization element: Linkedin G2 Profile customization element: Tango G3 Content customization element: Facebook G4 Alert-modification element: Tagged G5 Change privacy settings element: Twitter G6 Revenue-sharing: WKW
H1 Visual appeal consistency: Skyrock H2 Graphic quality element: Flickr
H3 High-human conditions images: Hyves I1 Playfulness element: Friendster
I2 Photo function: Flickr
I3 Video function element: Tumblr
J1 Individual support function: Foursquare J2 Online customer service: Tagged
J3 FAQ available: Xing J5 Spam report: Facebook
A1 Filler interface design element A2 Clear navigation structure
A3 Consistent navigation bar element A4 Intuitive experience element
A5 Permanent title A6 In built-browser element
A8 Content search element A9 No irrelevant information
F1 Privacy policy element F2 Prevent from inappropriate parties
F3 Privacy symbols G1 Space customization element
G2 Profile customization element G3 Content customization element
G4 Alert-modification element G5 Change privacy settings element
G6 Revenu-sharing H1 Visual appeal consistency
H2 Graphic quality element H3 High-human conditions images
I1 Playfulness element I2 Photo punction
I3 Video function J1 Individual support function
J2 Online customer service J3 FAQ available
J5 Spam report
