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A  comparative  evaluation  of  single   and  multipath  tutors  for  solving  

linear  equations  

Does  more  complex  tutoring  technology  support  more   robust  learning?  

Maaike  Sigrid  Waalkens     January  2011  

   

Master  Thesis  

Human-­‐Machine  Communication     Department  of  Artificial  Intelligence     University  of  Groningen,  The  Netherlands    

                     

Internal  Supervisor:  Dr.  Niels  Taatgen  (Artificial  Intelligence,  University  of   Groningen)  

 

External  Supervisor:  Dr.  Vincent  Aleven  (Human  Computer  Interaction   Institute,  Carnegie  Mellon  University,  USA)    

 

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Abstract  

 

One  feature  that  makes  an  Intelligent  Tutoring  System  (ITS)  hard  to  build  is  (strategy)  freedom   for  the  student.  Strategy  freedom  is  often  seen  as  an  important  feature  in  ITSs,  but  does  greater   freedom  mean  that  students  learn  more  robustly?    We  developed  three  versions  of  the  same  ITS   for  solving  linear  equations  that  differed  only  in  the  amount  of  freedom.  The  strictest  version   supported  a  standard  strategy  and  allowed  no  variations  in  the  solution  steps.  An  intermediate   version  supported  the  same  standard  strategy  with  minor  variations.  The  free  version  supported   multiple  strategies.  We  conducted  a  study  in  two  US  middle  schools  with  57  students  in  grades  7   and  8  (12-­‐14  years  old).  Students’  algebra  skills  improved  with  all  versions;  surprisingly,  there   was  no  significant  difference  in  learning  gain  and  motivation.  Students  tended  to  use  only  the   standard   strategy   and   minor   variations   of   this   strategy.   Thus,   the   study   suggests   that   in   early   algebra   learning,   only   a   small   amount   of   freedom   offered   to   students   is   useful,   and   large   amounts  of  that  freedom  are  not  used.  

                             

 

 

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Acknowledgements  

In   the   first   place   I   want   to   thank   my   supervisors   Vincent   Aleven   and   Niels   Taatgen   for   their   support,  and  feedback  and  for  the  opportunity  to  setup  this  study.  Further,  I’ll  thank  Vincent  for   sharing   and   transmitting   his   enthusiasm   and   passion   for   the   research   into   intelligent   tutoring   systems.  

Secondly,   I   would   like   to   thank   the   people   I   worked   with   for   their   input   and   feedback   while   developing  the  tutoring  systems  and  help/work  so  that  the  experiments  went  well.  

Thirdly,   I   would   like   to   thank   Gert,   for   the   conversations   about   the   research,   reading   and   support.  

Last   but   certainly   not   least,   I   would   like   to   thank   my   father,   mother   and   brother,   for   always   supporting  me  and  giving  me  the  opportunity  to  go  the  USA.  

         

 

 

 

 

 

 

 

 

 

 

 

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Table  of  Contents  

1  Introduction ... 6  

2  Theory ... 7  

2.1  Robust  Learning ... 7  

2.1.1  Flexibility ... 9  

2.2  Algebra ... 10  

2.3  Motivation... 12  

2.4  Intelligent  Tutoring  systems... 13  

2.4.1  Cognitive  Tutors ... 13  

2.4.2  Example  tracing  tutors ... 14  

3  Research  Question ... 15  

3.1  Hypotheses... 16  

4  System  design ... 17  

4.1  Conditions ... 18  

4.1.2  Strict  standard  strategy... 18  

4.1.2  Flexible    standard  strategy ... 19  

4.1.3  Multi  strategy... 19  

4.2  Feedback,  hints,  instructions ... 19  

4.3  Problem  set ... 22  

4.4  Self  explanation  prompts ... 22  

4.5  Freedom:  Technical  challenge... 23  

5  Experiment... 25  

5.1  Participants ... 25  

5.2  Procedure... 25  

5.3  Tests ... 26  

5.3.1  Procedural  knowledge ... 26  

5.3.2  Conceptual  knowledge... 27  

5.3.3  Strategy  flexibility  knowledge ... 27  

5.3.4  Motivation  questionnaire ... 27  

6  Results... 27  

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6.1  Overall  Learning  Gain... 28  

6.2  Differences  between  the  7

th

 and  8

th

 grade ... 29  

6.3  Differences  between  the  conditions  in  learning  gains  and  motivation ... 32  

6.3.1  Strategy  analysis... 33  

6.3.2  Strategy  errors ... 36  

7  Discussion... 36  

7.1  Influence  of  freedom  on  robust  learning  and  motivation... 37  

7.2  Best  trade-­‐off ... 37  

7.3  Just  offering  freedom  is  not  enough  for  more  flexibility  knowledge... 38  

7.4  Difference  in  results  between  7

th

 graders  log  data  vs  pre/post–test... 39  

7.5  No  improvement  conceptual  knowledge... 41  

7.6  Future  research ... 42  

7.7  Conclusion... 42  

9  References ... 43  

Appendix  A  Pre-­‐Test... 45  

Appendix  B  Post-­‐Test ... 46  

Appendix  C  Motivation  Questionnaire... 48    

 

   

 

 

 

 

 

 

 

 

 

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1  Introduction  

Over  the  last  decades  there  has  been  growing  interest  in  research  into  intelligent  tutoring  systems  (ITSs).  

In   an   ITS,   a   computer   program   takes   on   the   role   of   a   human   tutor.   ITSs   are   effective   in   improving   the   learning  of  students  (Anderson,  Corbett,  Koedinger,  &  Pelletier,  1995).  They  are  not  as  effective  as  the   best   human   tutors,   though   are   possibly   more   effective   than   average   human   tutors.     Moreover   it   is   a   cheaper  (and  more  achievable)  alternative  for  real  human  tutors.  There  are  several  research  projects  that   show   very   positive   learning   results   by   integrating   tutoring   systems   in   classroom   settings   (Koedinger,   Anderson,  Hadley,  &  Mark,  M.A,  1997;  VanLehn,  2006)  

ITSs  are  notoriously  difficult  to  build;  it  takes  a  lot  of  time  and  effort  to  build  effective  and  robust  tutors.  

One   feature   that   makes   an   ITS   hard   to   build   is   the   level   of   strategy   freedom   for   the   student.   Strategy   freedom  refers  to  the  freedom  to  solve  problems  with  the  method  or  strategy  of  your  choice.  When  there   are   several   solutions   possible   for   a   given   problem   the   solution   space   increases.   The   development   time   and  complexity  of  the  ITS  architecture  increase  enormously  when  all  these  solution  methods  are  made   possible  for  the  students.    With  this  in  mind,  the  influence  of  tutor  freedom  on  learning  is  important;  it  is   interesting  to  know  if  the  extra  time  and  effort  pays  off  in  terms  of  better  student  learning.    

There   is   a   correlation   between   the   level   of   freedom   in   ITSs   and   in   educational   principles.   The   issue   of   whether   greater   freedom   or   more   structured   (or   direct)   instruction   is   more   educationally   effective   is   being   hotly   debated   in   the   educational   psychology   literature   (Dean   &   Kuhn,   2006).   Several   researchers   claim  that  students  learn  with  greater  understanding  when  they  discover  their  own  procedures  instead  of   only  adopting  instructed  procedures  (Von  Glasersfeld,  1995).  Offering  freedom  with  respect  to  strategies   may   offer   cognitive   benefits   (e.g.,   students   get   to   try   out   different   strategies,   and   perhaps   experience   when   each   strategy   is   help).   It   may   also   be   motivating;   conversely,   not   offering   such   freedom   may   be   frustrating.   Strategy   freedom   gives   students   options   to   choose   from   and   different   studies   show   that  

“choice”  is  important  for  a  higher  intrinsic  motivation  and  learning  gain  (Cordova  &  Lepper,  1996;  Patall,   Cooper  &  Susan,  2010).  

Others   claim   that   direct   instruction   is   better,   partly   because   discovery   learning   can   overload   working   memory,  or  because  discovery  learning  is  inefficient,  or  does  not  lead  to  good  solutions  in  the  first  place   (Klahr  &  Nigam,  2004).  Much  empirical  research  is  still  needed  to  settle  this  question  (Kirschner,  Seweller,  

&  Clark,  2006)  and  to  the  best  of  our  knowledge,  there  is  no  such  empirical  research  yet  in  the  field  of   ITSs.

 

ITSs  may  be  viewed  as  providing  rather  direct  instruction,  but  they  can  be  designed  in  many  different   ways,   to   be   more   strict   and   provide   more   structure,   or   to   be   more   open   (and   thus   more   related   to   discovery  learning).  They  can  be  designed  to  allow  many  solution  variants,  or  allow  few.

 

The  current  study   investigates  the  value  of  allowing  multiple  solution  variants,  and  thus  the  value  of  more  complex  tutoring   architectures  capable  of  supporting  them.  

Implicitly,  researchers  and  developers  so  far  assumed  that  freedom  in  ITSs  is  important  and  beneficial  for   learning  results  and  motivation.  Generally,  more  complex  tutors  with  a  lot  of  freedom  are  seen  as  good   ITSs.   Moreover   it   seems   counterintuitive   to   restrict   students   when,   in   the   given   task   domain,   many   solution  paths  are  possible  (Mitrovic,  Mayo,  Suraweera,  &  Martin,  2001;  VanLehn,  2006)

 

The  influence  of  tutor  freedom  on  learning  will  be  measured  with  tutors  for  one  important  algebra  skill:  

solving  linear  equations.  Algebra  is  a  difficult  topic  in  middle  and  high-­‐school  math  and  previous  studies   did  show  advantages  of  ITSs  for  algebra  lessons  (Koedinger  et  al.,  1997).  It  is  a  suitable  task  domain  for   research  into  freedom  and  restrictions,  because  a  linear  equation  can  often  be  solved  in  multiple  ways.  

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On  the  other  hand,  there  is  a  widely  used  standard  strategy  that  can  solve  many  linear  equations  in  an   optimal  way  (i.e.,  with  a  minimum  number  of  solution  steps),  but  occasionally,  yields  a  solution  path  that   is  slightly  longer  than  strictly  necessary.

 

 

The  goal  of  this  study  is  to  investigate  how  much  freedom  and  what  restrictions  within  tutored  problem   solving   are   optimal   for   student   learning   and   motivation.   Three   versions   of   an   ITS   for   solving   linear   equations  were  developed.  These  versions  differed  only  in  the  amount  of  freedom  offered  within  each   problem  (or  equivalently,  the  range  of  solution  paths  that  the  tutor  recognized  as  valid  solutions).  Middle   school  students  will  work  with  one  of  the  three  versions  and  the  learning  gains  and  motivation  will  be   measured.  The  tutoring  system  will  log  the  students  steps  and  will  measure  to  what  extend  the  students   will  use  the  freedom  offered  by  the  ITS.  With  these  answers  we  are  not  only  looking  how  much  freedom  is   optimal  for  learning,  but  also  if  the  extra  freedom  is  worth  the  extra  effort.  

2  Theory  

In  the  next  chapter  we  discuss  the  theoretical  background  of  robust  learning,  the  important  knowledge   types  that  can  cause  robust  learning  and  information  about  algebra  learning.  Moreover,  we  discuss  the   different  types  of  ITS  (and  if/how  these  different  types  provide  strategy  freedom).  

2.1  Robust  Learning  

The  subject  of  this  study  is  to  test  what  influence  a  varying  degree  of  structural  freedom  within  an  ITS  has   upon  the  effectiveness  of  student  learning  with  the  assistance  of  such  an  ITS.  In  order  to  be  able  to  make   statements   regarding   what   is   “effective   learning”   we   need   a   qualitative   concept   of   learning.   What,   actually,  is  “learning”  and  what  constitutes  “good  learning?”  We  need  these  statements  in  order  to  put   together   a   meaningful   pre-­‐   and   a   post-­‐test   for   our   subjects.   What   criteria   do   we   use   to   determine   whether   they   made   progress   and   learned   “effectively”?   Besides   this,   we   need   to   grasp   the   concept   of   learning   to   make   a   tutor   that   is   sophisticated   enough   to   fit   in   with   the   way   the   human   brain   handles   knowledge.  

ACT-­‐R,  a  theory  for  simulating  and  understanding  human  cognition,  can  give  insights  into  what  learning   actually  is  (Anderson,  1993).  ACT-­‐R  distinguishes  between  two  types  of  knowledge,  declarative  knowledge   and   procedural   knowledge.   The   learning   process   can   be   represented   by   the   process   of   acquiring   these   two  types  of  knowledge.  Declarative  knowledge  is  the  knowledge  of  facts,  like  ‘1+2  equals  3’.  In  ACT-­‐R,   declarative   knowledge   is   represented   by   a   network   of   knowledge   pieces,   called   chunks.   Procedural   knowledge   is   the   knowledge   of   how   things   do   things   or   cognitive   tasks,   like   solving   a   linear   equation.  

Procedural  knowledge  is  represented  by  a  lot  of  units  called  production  rules,  these  are  condition-­‐action   units  which  respond  to  various  problem-­‐solving  conditions.  

Declarative  knowledge  can  be  acquired  in  two  ways:  by  encoding  information  from  the  environment  and   by  storing  the  results  of  past  mental  computations.  Procedural  knowledge  is  learned  in  ACT-­‐R  by  a  process   called  analogy,  where  skills  are  acquired  by  making  references  to  past  problem  solutions  while  actively   trying   to   solve   new   problems.   This   means   that   procedural   knowledge   can   only   be   learned   by   doing   (Anderson  et  al.,  1995).  Now  we  know  what  “learning”  actually  is,  we  can  go  further  with  answering  the   question  about  what  “good”  learning  is.    

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The   Pittsburgh   Science   of   Learning   Center   (PSLC)   has   created   a   theoretical   framework   for   learning   (Koedinger,  Corbett  &  Perfetti,  2010).  “Good  learning”  is  referred  to  as  “robust  learning”.  Learning,  as  in  

“acquiring  knowledge”  is  robust  when  it  meets  at  least  one  of  the  following  criteria:  

1)  Retention:  If  the  knowledge  or  skill  is  retained  for  long  periods  of  time,  at  least  for  days  and   even  for  years.  

2)   Transfer:   It   transfers,   that   is,   it   can   be   used   in   situations   that   differ   significantly   from   the   situations  present  during  instruction.  

3)  Future  Learning:  It  accelerates  future  learning.  That  is,  when  related  instruction  is  presented  in   the  future,  this  knowledge  allows  them  to  learn  more  quickly  and  effectively  (Koedinger,  Corbett  

&  Perfetti,  2010).  

But  that  does  not  answer  the  question  what  “acquiring  knowledge”  is.  According  to  the  PSLC  there  are   three  systemic  elements  in  learning:  “sense  making”,  “fluency”  and  “refinement.”  All  three  concepts  are   characteristic   elements   of   learning   that   can   increase   retention,   transfer   and   accelerating   of   future   learning.   Sense   making   is   a   process   where   students   try   to   understand   the   instruction   in   higher-­‐level   thinking  in  accordance  with  conceptual  knowledge.  Fluency  and  refinement  is  the  ability  to  master  a  skill,   similar  to  procedural  knowledge.  

Sense  making  is  a  robust  learning  process  where  students  try  to  understand  the  instruction  in  a  higher-­‐

level  thinking.  In  the  current  study  for  example  the  knowledge  about  the  different  features  in  an  equation   (variable  terms,  like  terms,  negative  signs),  the  function  of  these  features  and  how  they  relate  to  each   other.  This  usually  refers  to  the  early  stages  of  instruction;  students  try  to  understand  the  instructions  and   construct   coherent   and   meaningful   knowledge   components.   Sense   making   can   be   seen   as   conceptual   understanding  or  conceptual  knowledge  (Koedinger,  Corbett  &  Perfetti,  2010).  A  definition  of  conceptual   knowledge  is  the  understanding  of  both  the  principles  that  govern  the  domain  of  and  of  the  interrelations   between   pieces   of   knowledge   in   the   domain.   It   is   the   comprehension   of   mathematical   concepts,   operations  and  relations  (Booth  &  Koedinger,  2008).  

Fluency   is   the   skill   in   carrying   out   procedures   flexibly,   accurately,   efficiently   and   appropriately.   In   the   current  study,  it  is  the  ability  to  solve  linear  equations  without  mistakes  in  a  reasonable  amount  of  time.  

According   to   the   ACT-­‐R   theory,   procedural   knowledge   can   only   be   improved   by   doing.   This   skill   is   mastered   in   later   stages   of   instruction,   when   the   students   are   consulting   their   knowledge   by   practice.  

Procedural   fluency   and   refinement   can   be   seen   as   procedural   knowledge;   the   knowledge   of   action   sequences  for  solving  problems.  Refinement  is  a  non-­‐verbal  learning  process  that  improve  the  accuracy  of   knowledge  (Koedinger,  Corbett  &  Perfetti,  2010).    

Sense   making,   fluency   and   refinement   are   the   characteristics   that   cause   robust   learning.   The   level   of   sense   making   can   be   measured   foremost   in   conceptual   knowledge   gain.   The   level   of   fluency   and   refinement  can  mainly  be  measured  as  procedural  knowledge  gain.    

For   robust   learning   students   need   to   gain   both   conceptual   and   procedural   knowledge.   Moreover,   previous  research  shows  that  these  kinds  of  knowledge  are  intertwined  and  mutually  influential  (Booth  &  

Koedinger,   2008;   Rittle-­‐Johnson   &   Alibali,   1999).   Practicing   equations   is   not   the   only   way   to   improve   procedural  knowledge  in  the  algebra-­‐domain.  Rittle-­‐Johnson  &  Alibali  (1999)  showed  that  there  is  causal   evidence   that   conceptual   and   procedural   knowledge   influence   each   other.   Conceptual   instruction   can   improve   procedural   gain   and   procedural   instruction   can   improve   conceptual   knowledge.   However,  

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conceptual  knowledge  may  have  a  greater  influence  on  procedural  knowledge  than  the  reverse.  (Rittle-­‐

Johnson  &  Alibali,  1999)  

Conceptual  knowledge  of  problem  features  affects  students’  performance  as  well  as  students’  learning.  In   a   previous   algebra   study   prior   conceptual   knowledge,   as   well   as   gain   in   conceptual   knowledge   predict   procedural   knowledge   gain   (Booth   &   Koedinger,   2008).   Conceptual   knowledge   is   also   important   for   procedural  knowledge  gain.  Students  can  practice  their  procedural  knowledge  by  teacher  demonstration   or  hint  and  error  messages  in  a  tutor.  However,  without  conceptual  knowledge  they  are  not  able  to  align   the  presented  information  with  the  information  in  the  problem  that  they  want  to  solve.  Students  without   sufficient   conceptual   knowledge   will   likely   only   be   able   to   make   shallow   analogies;   for   improving   procedural  knowledge  deeper  analogies  are  needed  (Booth  &  Koedinger,  2008).    

In   short,   the   definition   of   “effective   learning”   or   “robust   learning”   used   by   the   PSLC   is   learning   that   increases   retention,   transfer   and   accelerating   of   future   learning.   The   two   key   elements   that   cause   this   robust  learning  are  sense  making,  in  accordance  with  conceptual  knowledge,  and  fluency  and  refinement,   in  accordance  with  procedural  knowledge.  Procedural  knowledge  according  to  ACT-­‐R  can  only  be  acquired   by  doing  (Anderson,  1993).  

2.1.1  Flexibility  

Procedural  and  conceptual  knowledge  are  not  the  only  important  kinds  of  knowledge  for  robust  learning.  

Flexibility  knowledge  is  also  important.  This  is  the  knowledge  of  different  strategies  and  the  knowledge  of   how  to  use  them  adaptively  in  a  range  of  situations  (Star  &  Rittle-­‐Johnson,  2008).  In  accordance  with  the   PSLC  framework,  flexibility  is  most  closely  related  to  transfer  learning.    

Flexibility  is  important  for  the  current  study  because  the  opportunity  to  develop  flexibility  seems  to  differ   between  the  tutor  versions  that  were  developed  for  the  study  (described  in  greater  detail  below).  In  total   there  are  three  tutor  versions.  In  the  two  strictest  versions  a  standard  strategy  for  solving  equations  is   required.  The  standard  strategy  for  solving  linear  equation  is  widely  used  by  teachers  and  textbooks  and  is   a  defined  order  of  operations  that  can  solve  almost  all  linear  equations  (Holt,  Rinehart  &  Winston,  2007;  

Benson  et  al.,  1991).  This  strategy  is  described  in  greater  detail  below.  Developing  flexibility  is  impossible   in   the   two   strictest   tutors,   because,   using   different   strategies   (and   improving   flexibility   knowledge)   is   impossible.   In   the   tutor   version   that   offers   the   greatest   freedom,   the   students   do   have   the   option   to   develop   flexibility   because   they   are   free   to   choose   their   solving   strategy.   Importantly,   the   hints   and   instructions  in  all  tutor  versions  are  the  same.  The  free  version  of  the  tutor  therefore  does  not  encourage   students  in  using  different  strategies;  rather,  they  have  the  option  to  use  different  strategies.    

Flexible   knowledge   has   several   advantages   for   learning   and   performance   (Star   &   Rittle-­‐Johnson,   2008;  

Star   &   Seifert,   2006).   Students   with   knowledge   about   multiple   strategies   are   more   likely   to   learn   from   instructional   interventions   (Alibali,   1999).   Moreover   flexibility   is   related   to   transfer   and   conceptual   knowledge.  Students  with  flexible  knowledge  are  more  likely  to  adapt  existing  strategies  when  they  must   solve  unfamiliar  transfer  problems.  By  contrast,  students  without  flexible  knowledge  have  great  difficulty   on  both  near  and  far  transfer  problems.  In  the  case  of  algebra  (specifically,  linear  equation  solving),  there   are   several   ways   to   solve   a   problem,   optimal   and   less   optimal   ways   (to   be   discussed   in   greater   detail   below).    Choosing  an  optimal  solution  method  is  preferred  because  it  is  the  most  efficient  way  to  solve  a   problem.  Moreover,  preventing  students  from  using  different  solving  methods  can  restrict  their  flexibility.  

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Prior-­‐knowledge  is  important  in  the  development  of  strategy  flexibility.  In  estimation  problems  for  multi-­‐

digit   multiplication   problems   (such   as   17*41),   students   with   a   high   fluency   on   the   pre-­‐test   were   more   likely  to  utilize  estimation  strategies  that  led  to  more  accurate  estimates  (Star,  Rittle-­‐Johnson,  Lynch  &  

Perova,  2009).    Students  with  less  fluency  adopted  the  easiest  strategies  (Star  et  al.,  2009).  In  the  case  of   algebra  solving,  it  is  possible  that  students  with  more  procedural  knowledge  (more  experience  in  algebra)   would  prefer  an  ITS  that  offers  them  the  freedom  to  choose  the  most  efficient  solving  strategy.    

Conceptual  and  procedural  knowledge  are  mutually  interactive  preconditions  for  learning  gain.  Improving   one  has  a  positive  influence  on  the  other.  This  is  not  so  with  flexibility.  Star  (2005)  mentioned  the  possible   trade-­‐off  in  initial  stages  of  learning  between  the  goal  of  flexible  use  of  multiple  strategies  and  the  goal  of   mastery  of  a  standard  algorithm.  If  one’s  instructional  goal  is  quick  learning  of  a  standard  and  efficient   algorithm,  then  Star  (2005)  suggests  that  repeated  practice  on  collections  of  similar  problems  might  be   more  effective.    

Several   studies   showed   that   students   improve   the   skill   that   they   practice   (Star   &   Seifert   2006;   Star   &  

Rittle-­‐Johnson,  2008).  A  study  into  the  influence  of  prompts  to  solve  a  problem  a  second  time,  but  with  a   different  strategy,  showed  that  these  prompts  improved  the  flexibility.  However,  procedural  knowledge   did  not  improve  as  much  as  the  condition  where  the  students  were  not  prompted  to  solve  an  equation   with  a  different  strategy.  

National  and  international  assessments  commonly  show  that  many  US  students  lack  procedural  flexibility;  

since   many   students   only   know   algorithms,   they   have   difficulty   when   faced   with   novel   or   unfamiliar   problems  (Schmidt,  McKnight,  Cogan,  Jakwerth  &  Houang,  1999).  The  algebra  lessons  in  most  American   schools  have  a  focus  on  learning  to  solve  equations  fluently  by  teaching  them  a  successful  solving  strategy   by  root,  instead  of  teaching  them  flexibility.    

 

As  demonstrated  above,  flexibility  has  several  learning  advantages.  However  there  is  a  possible  trade-­‐off   in  initial  stages  of  learning  between  the  goal  of  flexible  use  of  multiple  strategies  and  the  goal  of  mastery   of   a   standard   algorithm.   The   American   school   system   is   more   in   favor   of   learning   the   standard   system   (National  Council  of  Teachers  of  Mathematics,  2000).  In  this  study,  developing  flexibility  is  possible  in  the   free  version  of  the  tutor,  but  does  not  seem  possible  in  the  stricter  versions.  Although  the  free  ITS  does   not   prompt   the   students   to   develop   strategy   flexibility,   as   for   example   in   the   studies   of   Star   &   Rittle-­‐

Johnson  (2008),  we  are  interested  in  the  influence  of  this  “possibility”  on  the  procedural,  conceptual  and   flexibility  knowledge.    

2.2  Algebra  

The  ITS  in  this  study  targets  one  algebra  topic:  solving  linear  equations.  Algebra  is  an  important  topic  in   middle  and  high  school  mathematics.  Learning  algebra  is  an  entirely  different  experience  from  learning   arithmetic  (Mathematics  Learning  Study  Committee,  2001).  This  transition  is  difficult  for  most  students.    

School   algebra   consists   of   three   main   activities:   Representational,   transformational   and   generalizing   activities  (Mathematics  Learning  Study  Committee,  2001).  

1)   Representational   activities   of   algebra   involve   translating   verbal   information   into   symbolic   expressions   and   equations.   For   example   generating   an   equation   that   represents   a   particular   problem  situation.  

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2)   The   transformational   or   rule   based   activities.   For   instance,   collecting   like   terms,   factoring,   expanding,   substituting,   solving   equations   and   simplifying   expressions;   in   other   words,   solving   equations.    

3)   Generalizing   and   justifying   activities.   These   include   problem   solving,   modeling,   noting   structure,   justifying,   proving   and   predicting.   These   activities   are   not   only   algebra,   but   the   language   or   tools   of   algebra   is   used.   For   example   showing   that   the   sum   of   two   consecutive   numbers  is  always  an  odd  number  (Mathematics  Learning  Study  Committee,  2001).  

The  ITS  developed  for  this  study  is  designed  for  improving  one  of  these  activities,  the  transformable  ones   in   the   form   of   solving   linear   equations.   One   of   the   great   strengths   of   algebra,   according   to   the   Mathematics  Learning  Study  Committee,  is  that  a  great  deal  of  its  transformational  activity  can  be  carried   out   in   what   appears   to   be   rather   an   automated   manner.   The   ITS   is   sufficient   for   training   this   transformational  activity,  so  that  it  can  be  automated  in  the  (far)  future.    

Algebra  is  a  suitable  topic  for  research  into  freedom  and  restrictions  in  ITSs,  because  linear  equations  can   be  solved  in  different  ways.  Although  it  is  possible  to  solve  many  if  not  all  linear  equations  using  a  single,   standard  strategy,  it  is  not  necessary  to  adhere  to  a  single  strategy,  and  in  fact  sometimes  using  a  more   flexible,  more  efficient  method  is  preferred.  There  is  a  standard  strategy  that  can  solve  almost  all  linear   equations.   This   strategy   is   widely   used   in   several   studies,   by   teachers   and   in   math   textbooks   (Holt   Rinehart   &   Winston,   2007;   Benson   et   al.,   1991).   For   many   linear   equations   the   standard   strategy   is   optimal,   this   means   that   this   strategy   solves   the   equation   with   the   minimal   number   of   operations.  

However,  for  some  equations  a  different  strategy  is  better.  The  standard  strategy  is  the  basis  of  the  more   restricted  versions  of  the  ITS  that  was  developed  for  the  current  study.    

The  standard  strategy  is  to  solve  an  equation  with  the  following  (fixed)  order  of  operations:  

-­‐Distribute  any  parenthetical  terms  

-­‐Combine  like  constant  terms  and  like  variable  terms  on  each  side  of  the  equation   -­‐Move  variable  terms  to  one  side  of  the  equation  and  constant  terms  to  the  other  side   -­‐Divide  both  sides  by  the  coefficient  of  the  variable  term

.    

There  are  examples  of  three  equations  in  Table  1.  They  are  solved  with  the  standard  strategy  and  with  a   more  efficient  strategy  (if  possible)  

TABLE  1:  EQUATIONS  SOLVED  WITH  THE  STANDARD  STRATEGY  AND  (IF  POSSIBLE)  WITH  A  MORE  EFFICIENT  STRATEGY.   Equation  type   Solution  standard  

Strategy  

Solution  more   efficient  strategy   ax  +  b  =  c   3x  +  2  =  8                              

3x  =  6                                           x  =  2  

Standard  strategy  is   most  efficient  

a(x+b)  =c   3(x+2)  =  12                         3x  +  6  =  12                         3x  =  6                                         x  =  2  

3(x+2)  =  12   x  +  2  =  4   x  =  2  

a(x+b)  +  c  =  d   2(x+1)  +  3  =  11   2x  +  2  +  3  =  11   2x  +  5  =  11   2x  =  6   x  =  3  

2(x+1)  +  3  =  11   2(x+1)  =  8   x  +  1  =  4   x  =  3    

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The  exact  meaning  of  “strategy”  is  a  definition  question.  There  are  different  definitions  that  are  used.  Star  

&  Rittle-­‐Johnson  (2008)  distinguish  between  three  different  strategies:  

1) Standard  strategy,  a  fixed  order  of  operations  (Distribute,  Combine,  Move,  Divide).  

2) Random,  choose  a  random  operation  out  of  the  possible  operations.  

3) Optimal,  Decide  which  transformation  to  apply  based  on  features  of  the  particular  problem.  

In  this  thesis,  every  different  order  of  operations  is  called  a  different  strategy.  For  example  the  equation   2(x+1)+3  =  11.  The  operations  Distribute-­‐Move-­‐Move-­‐Divide  or  Distribute–Move-­‐Divide-­‐Move  can  solve   this  strategy  and  would  be  both  classified  as  “random  strategy”  by  Star  &  Rittle-­‐Johnson  (2008).  In  this   study  we  classify  them  both  as  different  strategies,  because  they  consist  of  different  orders  of  steps.  This   is   more   specified   so   we   can   get   a   better   overview   of   all   the   differences   in   problem   solving   strategies.  

Moreover,  the  ITS  can  only  log  the  different  operations  and  not  the  “intended”  strategy  of  the  students   (standard,  random  or  optimal)  of  the  students.  

Star  and  colleagues  investigated  whether  students  without  knowledge  of  algebra  would  find  the  standard   strategy  by  themselves  or  not  when  they  must  solve  linear  equations  (Star  et  al.,  2005).  They  discovered   25%  of  the  students  found  the  standard  strategy  mostly  on  their  own.  Finding  this  strategy  was  beneficial   in  that  those  who  used  this  strategy  on  the  post-­‐test  had  more  items  correct  than  those  who  did  not.  Two   manipulations   were   tested   to   examine   if   they   would   improve   the   finding   of   the   standard   strategy.  

Demonstrated   worked-­‐out   examples   did   not   increase   the   use   of   the   standard   strategy.   Furthermore,   prompts  to  solve  an  equation  in  two  different  ways  decreased  the  probability  that  students  would  use  the   standard  strategy  (Star  et  al.,  2005).    

We  did  a  pilot  study  for  getting  more  insight  in  solving  linear  equations.  Five  students  who  were  enrolled   in   or   had   completed   Algebra   1   participated   in   a   pilot   study   for   insight   in   strategy   use   and   insight   in   common  difficulties  solving  linear  equations.  Students  with  experience  were  chosen  because  they  could   give  information  about  the  way  algebra  is  taught.  Students  were  asked  to  solve    ~25  equations  that  were   analyzed  in  terms  of  strategy  use.  In  half  of  the  equations  they  were  asked  to  think  aloud  while  solving.  In   some  cases  they  were  asked  to  solve  the  same  equation  again,  but  with  a  different  strategy.  Moreover,   they   were   given   some   questions   about   problem   solving   like   “why   do   you   use   this   strategy”,   “which   strategy  did  you  learn  in  the  algebra  lessons?”,  and  “which  strategy  do  you  usually  use?”  etc.  A  strict  and   fluent  use  of  the  standard  strategy  by  the  students  was  noted.  All  students  were  aware  of  the  standard   strategy  and  most  knew  the  order  of  the  operations  in  this  strategy  by  heart.  Moreover,  students  could   solve  very  difficult  equations  with  this  strategy  but  had  problems  with  solving  simpler  equations  with  a   different  strategy.    

2.3  Motivation  

The  main  difference  between  the  three  versions  of  the  ITS  built  for  the  current  study  is  the  amount  of   freedom   and   restrictions   in   the   tutor.   Research   related   to   this   topic   is   about   choice   in   learning;   the   freedom   to   choose   your   own   strategy   can   be   seen   as   a   kind   of   “choice”   in   learning.   Choice   and   personalization   techniques   increase   intrinsic   motivation   and   learning   results   (Cordova   &   Lepper,   1996;  

Patall,  Cooper  &  Susan,  2010).  This  has  been  demonstrated  in  several  topics:  the  choices  for  which  kind  of   homework  students  want  to  do  as  well  as  choice  within  an  educational  game  (Cordova  &  Lepper,  1996;  

Patall,   Cooper   &   Susan,   2010).   In   the   latter   motivation   not   only   increased   with   choice,   there   was   also  

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more  learning  gain.  Choice  in  learning  can  be  linked  to  the  direct  instruction/  discovery  learning  debate.  

Discovery  learning  is  related  to  “choice”  while  direct  instruction  is  related  to  restrictions  and  “no  choice”.    

In  the  studies  of  the  influence  of  “choice”,  the  students  were  aware  of  the  choice  that  they  had.  In  the   current  study  this  is  probably  not  the  case.  The  students  are  not  aware  of  their  “strategy  choice”  but  more   aware  of  the  “strategy  restrictions.”  Strategy  freedom  can  be  seen  as  “normal.”  If  it  is  possible  to  solve  a   problem  in  different  ways,  strategy  freedom  in  an  ITS  is  probably  taken  for  granted,  because  students  do   have   this   freedom   while   solving   equations   with   pen   and   paper.   Previous   research   showed   that   the   perceived  feeling  of  “choice”  had  positive  effects  on  the  intrinsic  motivations.  Therefore  the  expectation   is  that  the  opposite  (the  perceived  feeling  of  “no-­‐choice”)  has  a  negative  influence  on  the  motivation.    

2.4  Intelligent  Tutoring  systems  

The  amount  of  freedom  that  can  be  implemented  in  an  ITS  depends  partly  on  the  tutoring  technique  that   is   used.   Simple   tutors   that   support   single   solution   paths   within   a   given   problem   appear   to   be   less   complex,  architecturally,  than  systems  that  support  multiple  solution  paths.  There  are  several,  relatively   simple  ITS  that  support  only  one  single  solution  path  within  a  given  problem,  for  instance  ASSISTments   (Heffernan  &  Koedinger,  2009),  AnimalWatch  (Arroyo,  Woolf  &  Beal,  2006)  and  Wayang  Outpost  (Beal,   Walles,  Arroyo  &  Woolf,  2007).  Single-­‐path  tutors  can  be  built  simply  by  associating  correct  and  incorrect   answers,  as  well  as  hint  and  error  messages,  with  specific  interface  elements.  Tutors  that  support  multiple   paths   are   more   complex   and   often   use   some   kind   of   knowledge   representation   scheme.   For   example   cognitive   tutors   use   rules,   constraints   based   tutors   use   constrains   and   example   tracing   tutors   use   behavior-­‐graphs.  In  the  next  section,  two  important  tutoring  architectures  are  described.  In  addition,  we   discuss  how  different  solution  paths  are  made  possible  in  these  architectures.  

2.4.1  Cognitive  Tutors  

Cognitive   Tutors   were   the   first   widely   used   tutoring   systems.   (Koedinger   &   Corbett,   2006)   The   basic   assumption   behind   cognitive   tutors   is   that   learning   is   supported   by   doing.   (Anderson   et   al.,   1995)   Cognitive   tutors   share   two   important   aspects   with   human   tutoring:   monitoring   students’   performance   and  providing  context-­‐specific  instruction  when  the  individual  student  needs  it,  as  well  as  monitoring  the   student  learning  and  select  new  problems  just  within  the  individual  student’s  reach.  The  cognitive  tutor   makes  this  aspect  possible  by  two  key  algorithms,  the  model-­‐tracing  and  the  knowledge-­‐tracing  algorithm   (Koedinger  &  Corbett,  2006).  In  model-­‐tracing  the  system  follows  the  student  problem  solving  steps  in  the   solution   space.   By   knowledge-­‐tracing   the   system   keeps   track   of   the   students’   knowledge   to   select   the   right  next  problem.    

The  basis  of  model-­‐tracing  is  the  ACT-­‐R  theory  of  learning  (Anderson,  1993).  ACT-­‐R  distinguishes  between   implicit   “procedural”   knowledge   and   explicit   “declarative”   knowledge.   In   ACT-­‐R,   procedural   knowledge   can   only   develop   through   doing.   The   procedural   knowledge   in   ACT-­‐R   is   represented   in   a   set   of   if-­‐then   rules.   Cognitive   tutors   have   a   similar   production   system   with   if-­‐then   rules,   which   represent   different   strategies   that   students   can   use.   The   production   system   also   contains   common   misconceptions.   The   students  can  follow  their  own  individual  path  through  the  problem  space.  The  cognitive  model  traces  this   path  and  gives  specific  feedback  and  hints,  if  needed.  This  kind  of  tutor  is  sufficient  for  complex  solution   spaces  and  when  the  developers  want  freedom  for  the  users.    

The  cognitive  tutor  algebra  is  a  successful  tutor  for  learning  algebra.  Students  that  have  used  the  cognitive   Tutor  in  classroom  settings  performed  much  better  on  traditional  math  tests  than  students  that  followed   the   same   curriculum   without   the   ITS   (Koedinger   et   al.,   1997).   The   cognitive   tutor   algebra   has   a   lot   of  

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freedom;  students  can  solve  the  equations  with  almost  all  possible  strategies.  The  only  restriction  is  that   steps  must  be  mathematically  correct.    For  example,  it  is  possible  to  add  a  random  number  to  both  sides   of  the  equation.  The  tutor  will  allow  the  step,  but  will  classify  it  as  “suboptimal”  and  the  student  has  the   choice  to  delete  this  suboptimal  step  or  work  further  with  the  equation  after  the  suboptimal  step.    

2.4.2  Example  tracing  tutors  

In   recent   years   much   effort   has   been   put   into   making   the   ITSs   easier   to   make,   for   example   with   the   example  tracing  technique  (Aleven,  McLaren,  Sewall  &  Koedinger,  2009).  Example  tracing  tutors  are  much   easier   and   faster   to   build   than   cognitive   tutors   even   though   they   share   key   elements   that   make   an   intelligent  tutor  effective.  It  keeps  track  of  the  students  problem  state,  it  can  give  immediate  feedback  to   the  student,  it  can  give  hints  to  the  next  solution  steps  and  it  can  assess  the  learning  skills  of  the  students   (Aleven  et  al.,  2009).  Building  a  good  tutor  with  this  technique  is  4-­‐8  times  faster  than  building  a  cognitive   tutor  with  the  same  behavior  (Aleven  et  al,  2009).  

Example   tracing   tutors   evaluate   the   problem   solving   steps   of   the   students   by   comparing   them   to   examples   of   the   problem   solutions.   This   kind   of   tutor   can   be   built   with   the   Cognitive   Tutor   Authoring   Tools  (CTAT)  (Aleven  et  al.,  2009).  CTAT  is  a  programming  environment  where  an  ITS  can  be  built  even  by   non-­‐programmers,  faster  than  by  traditional  environments.  The  builder  must  demonstrate  the  problem-­‐

solving   behavior   and   CTAT   records   the   problem-­‐solving   steps   in   a   behavior   graph.   When   there   are   different  solutions  the  builder  must  demonstrate  (specify)  the  different  solution  paths.  Even  though  this  is   time   costly,   in   most   cases   it   is   easier   than   specifying   the   whole   solution   space   in   a   formal   language.  

Example   tracing   tutor   occupy   the   middle   ground   between   the   simple   and   complex   (cognitive   &  

constraints   based)   tutors.   They   support   multiple   paths,   but   do   not   easily   support   large   numbers   of   substantially  different  paths  within  a  given  problem.    

The  example  tracing  tutors  are  developed  in  four  phases.  The  first  phase  is  creating  a  tutor  interface  in   Adobe   Flash   Player.   The   second   phase   is   demonstrating   how   problems   can   be   solved   in   the   tutor   interface.  These  steps  are  recorded  by  CTAT  and  the  result  is  a  behavior  graph.  The  third  phase  is  editing,   annotating   and   generalizing   the   resulting   behavior   graph.   In   this   phase   hints   and   error   messages   are   added.  The  last  phase  is  mass  production.  With  mass  production  several  (similar)  problems  can  be  created   without   demonstrating   the   whole   solution   space   for   each.   Mass   production   is   not   only   faster,   it   also   supports  consistency  and  maintenance  (Aleven  et  al.,  2009).  An  example  of  a  behavior  graph  is  shown  in   Figure  1.  

The  ITS  keeps  track  of  the  student’s  problem  solving  behavior  and  can  give  the  right  feedback  and  hints.  

The  behavior  graph  of  a  certain  equation  contains  one  or  more  paths  that  lead  to  the  right  solution,  as   well  as  some  common  mistakes.  When  students  work  with  the  ITS,  the  “example  tracer”  keeps  track  of   the   students   problem   solving   behavior   by   monitoring   which   states   the   student   has   visit   (i.e.   where   student  is  in  the  behavior  graph).  The  example  tracer  also  keeps  track  of  all  viable  paths  (start  to  finish   paths  that  are  consistent  with  the  students’  observed  behavior  so  far).  A  student  action  is  classified  as   correct  if  it  is  an  unvisited  and  correct  link  on  a  viable  path.    

 

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FIGURE  1  BEHAVIOR-­‐GRAPH  WITH  TWO  SOLUTION  PATHS.  

3  Research  Question  

This   research   project   is   a   comparative   evaluation   of   single   and   multipath   tutors   for   solving   equations.  

Although  researchers  and  teachers  often  have  a  preference  for  more  freedom  in  the  tutor  if  possible,  the   exact  influence  of  this  feature  is  not  known.  With  this  research  we  try  to  answer  if  the  complex  tutoring   technology  that  is  needed  for  more  freedom  supports  more  robust  student  learning.  

The  research  questions  the  study  attempts  to  answer  are:  

1)   Within   tutored   problem   solving,   how   much   freedom   and   structure   is   optimal   for   robust   student  learning?    

2)  To  what  extend  will  the  students  use  freedom  that  is  offered?  

With   the   answers   of   the   previous   questions   a   more   subjective   and   broad   research   question   can   be   answered:    

3)  Does  the  extra  complexity  and  effort  to  make  the  multipath  tutor  pay  off  in  terms  of  better   learning  results  or  motivation  of  the  students.  

We  created  three  versions  of  an  algebra  tutor,  all  of  which  were  designed  with  an  empirical  background   and   input   from   teachers,   and   contain   features   aimed   at   supporting   deep   understanding   and   robust   learning.   We   built:   (1)   a   very   restricted   ITS   (strict   standard   strategy),   (2)   an   ITS   that   offers   a   limited   amount   of   freedom   (flexible   standard   strategy),   and   (3)   an   ITS   with   a   large   amount   of   freedom   (multi   strategy).  The  very  restricted  version  supported  the  standard  strategy  for  equation  solving  and  allowed  no   variations   in   the   solution   steps.   The   version   with   a   limited   amount   of   freedom   supported   the   same  

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standard  strategy  with  minor  variations.  The  version  with  a  large  amount  of  freedom  supported  multiple   strategies.   We   tested   the   three   versions   in   a   controlled   experiment   conducted   in   a   middle   school.   The   learning   gains   by   working   with   the   different   systems   were   measured   and   compared.   Several   important   aspects   of   learning   were   measured:   procedural   knowledge,   conceptual   knowledge   and   flexibility   in   strategy   use.   Students’   motivation   and   opinion   of   the   system   was   measured   with   a   questionnaire.  

Moreover,   the   log   data   showed   the   variety   of   minor   variations   within   the   standard   strategy   and   the   different  strategies  that  individual  students  used  on  problems  in  the  ITS  with  a  limited  amount  and  with  a   large  amount  of  freedom.    

The   second   goal   of   this   study   is   to   test   whether   it   is   possible   to   build   a   robust   ITS   for   solving   linear   equations   with   the   example-­‐tracing   technique.   Linear   equations   can   be   solved   in   many   different   ways,   resulting   in   a   large   solution   space.   Using   the   example-­‐tracing   technique,   ITS   can   be   built   without   programming  background  and  4-­‐8  times  faster  than  with  the  cognitive  tutoring  technique  (Aleven  et  al,   2009).   There   are   several   tools   for   building   in   freedom,   however   it   is   not   clear   if   these   techniques   are   sufficient  for  the  large  amount  of  freedom  needed  in  this  study.  It  is  also  not  clear  if  the  advantages  of  the   technique,   building   tutors   with   the   same   behavior   much   faster,   will   apply.   This   technical   research   question  will  be  discussed  in  the  section  on  system  design.    

3.1  Hypotheses  

As  discussed  above,  there  are  several  kinds  of  knowledge  that  indicate  robust  learning.  In  this  study  we   use   procedural   knowledge,   conceptual   knowledge   and   flexibility   knowledge   as   indicators   for   robust   learning,  so  we  will  give  the  hypotheses  for  these  items  as  well  as  for  the  motivation  questionnaire.  

Previous  research  lead  to  the  hypothesis  that  more  restricted  tutors  can  help  students   to   learn   a   well-­‐

defined,  optimal  problem-­‐solving  strategy  and  freer  tutors  can  be  more  helpful  for  deeper  knowledge  and   transfer   learning.   Star   (2005)   suggests   that   there   is   a   possible   trade   off   in   initial   stages   of   learning   between  the  goal  of  flexible  use  of  multiple  strategies  and  the  goal  of  mastery  of  a  standard  algorithm.  

Star   &   Rittle-­‐Johnson   (2008)   showed   that   prompting   students   to   solve   the   same   equation   in   different   ways  provides  better  results  on  flexibility  items.  However,  the  procedural  knowledge  improved  less.    

So,   if   the   goal   is   to   quickly   learn   a   standard   and   efficient   algorithm,   repeated   practice   of   collections   of   similar   problems   with   the   same   strategy   might   be   more   effective   than   learning   different   strategies.  

Because  the  students  in  the  two  strictest  conditions  (strict  standard  strategy  &  flexible  standard  strategy)   are  forced  to  use  a  standard  strategy  they  will  practice  this  strategy  extensively  (probably  more  so  than   the   students   in   the   condition   with   the   greatest   freedom).   Therefore,   the   hypothesis   is   that   the   two   stricter  tutors  are  better  for  improving  familiar  procedural  knowledge.    

In  this  study,  learning  a  standard  and  efficient  algorithm  quickly  is  only  one  part  of  the  learning  goal.  The   main   goal   is   robust   learning   (discussed   above)   where   flexibility   is   also   an   important   feature.   Flexible   knowledge  is  the  ability  of  students  to  know  multiple  strategies  and  adaptively  choose  efficient  strategies.  

(Star  &  Rittle  Johnson,  2008)    

The   second   hypothesis   is   that   the   free   tutor   (multi   strategy)   is   better   for   flexibility   items,   like   solving   equations  in  different  ways  and  recognize  alternative  strategies.  In  more  free  tutors,  students  can  try  and   practice  different  strategies,  which  is  not  possible  in  the  more  restricted  tutors.  So,  tutors  that  allow  more   freedom   may   support   flexible   thinking   and   are   possibly   better   for   deeper   understanding.   This   deeper  

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