Building the Instruction-Optional Website:
Evaluating User-Centred Design in Libraries
WILU 2009
Tina Bebbington, Kathryn Paul,
Rebecca Raworth, Nancy Stuart
University of Victoria Libraries
‘Feeling’ Data
LibQual Survey
Focus groups
Written feedback
Faculty small talk
‘
Doing’ Data
Usability Testing
Google Analytics
Usage Data from:
• MetaLib
Nirvana/Promised Land/Utopia
Image: 'to the sand in the sunset'
IntangibleArts
(from Flickr)
Our Process
Image: 'Cat People'
www.flickr.com/photos/12817132@N07/2793446767 Image: 'WHAT?'
www.flickr.com/photos/65919269@N00/1 50997579
Image: 'tempus fugit'
www.flickr.com/photos/9623352@N08/1696193472
Image: '27'
www.flickr.com/photos/86176561@N00/34493476
Image: '365 5'