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Building the Instruction-Optional Website:

Evaluating User-Centred Design in Libraries

WILU 2009

Tina Bebbington, Kathryn Paul,

Rebecca Raworth, Nancy Stuart

University of Victoria Libraries

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‘Feeling’ Data

LibQual Survey

Focus groups

Written feedback

Faculty small talk

Doing’ Data

Usability Testing

Google Analytics

Usage Data from:

• MetaLib

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Nirvana/Promised Land/Utopia

Image: 'to the sand in the sunset'

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IntangibleArts

(from Flickr)

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Our Process

Image: 'Cat People'

www.flickr.com/photos/12817132@N07/2793446767 Image: 'WHAT?'

www.flickr.com/photos/65919269@N00/1 50997579

Image: 'tempus fugit'

www.flickr.com/photos/9623352@N08/1696193472

Image: '27'

www.flickr.com/photos/86176561@N00/34493476

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Image: '365 5'

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Where do we go?

Image: 'Where to go from here?'

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Questions (Gomez)

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