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1 | 29-06-2020

Thesis defense

Laura Hooijman

S3830977

Thesis Defense Marketing Management

Date: 30/06/2020

1st supervisor: dr. M. (Martijn) Keizer

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Content

› Introduction

› Theoretical background

› Conceptual model

› Method

› Findings

› Discussion

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Introduction

› Dutch government is stimulating to apply a more regional focus in the health insurance market

› A health insurance case company in the Netherlands that is considering adjusting its marketing efforts

to be regionally focused

› Regional attachment: a positive connection or bond between a person and a region

Does regionalized advertising increase advertising effectiveness in the health

insurance market, and to what extent is this effect influenced by regional

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Theoretical background 1

High involvement → increased processing → increased advertising effectiveness

Regionalized advertising → more perceived personal relevance

→ better marketing performance

A regional focus might not benefit all companies.

Elaborative reasoning Comprehension

Focal attention Preattentive analysis

(H1): The degree of regional attachment moderates the

relationship between advertising type and advertising

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Theoretical background 2

› Place attachment is a useful concept to explain regional attachment

› Predictors of place attachment as predictors of regional attachment

(H2a): Age, sex, socioeconomic status, educational background, mobility, home ownership,

and residence length are predictors influencing the degree of regional attachment.

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Conceptual model

(H1): The degree of regional attachment moderates the relationship between advertising type and

advertising performance.

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Methods

› Data collection

-

Survey with response rate of 478

-

Regional and national advertising condition

› Data preparation

-

110 values are indicated as missing

-

29 cases are deleted

› Data analysis

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Findings

› Manipulation check is answered correctly by only 60%

of the respondents

› Average regional attachment: 3,93 out of 5

› Hypothesis 1: rejected

-

However, a different main effect is found

› Hypothesis 2: accepted

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Discussion and conclusion

› Regional attachment exists and scores 3,93 out of 5

› Regional attachment does not influence the relationship

between advertising type and advertising effectiveness

› Regional attachment leads to a more positive evaluation of

the advertising, irrespective of the type of advertising

› Predictors of regional attachment: social ties, residence

length, and age

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Limitations & recommendations

Limitations of the study

› Differences in stimuli other than

manipulation

› Only 60% of the respondents affirmed

the manipulation check

› Respondents involvement level unknown

Recommendations for future research

› Include involvement level and different

types of advertising

› Explore benefits of a regional focus.

› Expand study to different regions and

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References

› Currás-Pérez, R., Bigné-Alcañiz, E., & Alvarado-Herrera, A. (2009). The role of selfdefinitional principles in consumer identification with a socially responsible company. Journal of business ethics, 89(4), 547.

› Fennis, B. M., & Stroebe, W. (2015). The psychology of advertising. Psychology Press.

› Gordon, M. E., McKeage, K., & Fox, M. A. (1998). Relationship marketing effectiveness: the role of involvement. Psychology & Marketing, 15(5), 443-459.

› Greenwald, A. G., & Leavitt, C. (1984). Audience involvement in advertising: Four levels. Journal of Consumer research, 11(1), 581-592. › Johnson, B. T., & Eagly, A. H. (1989). Effects of involvement on persuasion: A metaanalysis. Psychological bulletin, 106(2), 290.

› Lewicka, M. (2011). Place attachment: How far have we come in the last 40 years?. Journal of environmental psychology, 31(3), 207-230. › Low, S. M., & Altman, I. (1992). Place attachment. Place attachment (pp. 1-12). Springer, Boston, MA.

› Menzis. (n.d.). Focus op de regio. Retrieved June 25, 2020, from https://www.menzis.nl/zorgaanbieders/zorginkoop/focus-op-de-regio

› Petty, R. E., Cacioppo, J. T., & Schumann, D. (1983). Central and peripheral routes to advertising effectiveness: The moderating role of involvement. Journal of consumer research, 10(2), 135-146.

› Petty, R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of persuasion. In Communication and persuasion (pp. 1-24). Springer, New York, NY.

› Shanahan, T., Tran, T. P., & Taylor, E. C. (2019). Getting to know you: Social media personalization as a means of enhancing brand loyalty and perceived quality. Journal of Retailing and Consumer Services, 47, 57-65.

› Sundar, S. S., & Marathe, S. S. (2010). Personalization versus customization: The importance of agency, privacy, and power usage. Human Communication Research, 36(3), 298-322.

› Te’eni-Harari, T., Lehman-Wilzig, S. N., & Lampert, S. I. (2009). The importance of product involvement for predicting advertising effectiveness among young people. International Journal of Advertising, 28(2), 203-229.

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