Amsterdam University of Applied Sciences
Dutch models for business models for light electric vehicles in city logistics
Balm, S.H.; Ploos van Amstel, W.
Publication date 2016
Document Version Final published version License
CC BY
Link to publication
Citation for published version (APA):
Balm, S. H., & Ploos van Amstel, W. (2016). Dutch models for business models for light electric vehicles in city logistics.
General rights
It is not permitted to download or to forward/distribute the text or part of it without the consent of the author(s) and/or copyright holder(s), other than for strictly personal, individual use, unless the work is under an open content license (like Creative Commons).
Disclaimer/Complaints regulations
If you believe that digital publication of certain material infringes any of your rights or (privacy) interests, please let the Library know, stating your reasons. In case of a legitimate complaint, the Library will make the material inaccessible and/or remove it from the website. Please contact the library:
https://www.amsterdamuas.com/library/contact/questions, or send a letter to: University Library (Library of the
University of Amsterdam and Amsterdam University of Applied Sciences), Secretariat, Singel 425, 1012 WP
Amsterdam, The Netherlands. You will be contacted as soon as possible.
BUSINESS MODELS FOR LIGHT ELECTRIC VEHICLES IN CITY LOGISTICS
Susanne Balm – projectleader LEVV-LOGIC Amsterdam University of Applied Sciences
1
BUSINESS MODELS FOR LIGHT ELECTRIC FREIGHT VEHICLES IN CITY LOGISTICS
Susanne Balm – projectleader LEVV-LOGIC Amsterdam University of Applied Sciences
How to create, deliver and sell
the value that these vehicles
bring for city logistics?
3
BURNING PLATFORM
• 10-15% urban traffic is freight, in some neighborhoods even up to 50%
• 80% is light commercial van today
• Urban freight becoming more fine mazed and time critical
• CO2, air quality, noise, damage
• Livability and vitality of cities are at danger
• Uptake of electric commercial vehicles going slowly (only 0,16% in NL)
CITY LOGISTICS SECTOR HAS TO DEAL WITH CHALENGES THAT ARISE FROM:
Demanding customers
• Smaller shipment size
• 24/7, fast, on time
• Informed
Policy makers
• Reducing congestion
• Sustainable cities
• Walkable cities
5
6
Waste collection Food delivery
Bubble Post – Refrigerated food
Ikea - Furniture
Urban Arrow – Albert Heijn - Groceries
Goupil – PostNL – Parcel and post
DHL – Parcel and courier
Deudekom – Facilities On the go drinks - Stint
LEFV’s could be the solution for many (type of) deliveries
Stint – Heijmans - Construction
ANWB - Car repair
Painting services
EU survey (n=84) What year did you start providing
cycle logistics solutions?
7
NL cases (N=68)
Many different sectors for which LEFV are used: Food delivery being nr 1.
FIRST RESEARCH RESULTS ON THE USE OF
LEFV’S SHOW GROWTH AND DIVERSITY
RESEARCH RESULTS ON
FREIGHT CHARACTERISTICS
Approx 50% from
< 30km distance
We focus on:
- Horeca and food
- Construction and services - Parcel B2B and B2C
- Waste collection
GREAT POTENTIAL FOR LEFV , BUT … STILL IN INNOVATION PHASE
• LEFV’s are produced and used on small scale
• Vehicle suppliers are not yet sure about best vehicle design and technology
• Senders of goods not sure whether same service level can be guaranteed with LEFV
• Lack of understanding on characteristics of potential freight flows
• Logistics service producers need to adjust their logistics processes to use LEFV cost-effectively
• Smart ICT needed for efficient planning
• Policy makers not sure about supportive regulation and infrastructure
• Cultural change needed among drivers
• No guts, no glory
9
DISCUSSING THE BUSINESS MODEL
The implementation of light electric freight vehicles is not about
replacing a vehicle. It is about rethinking logistics business models.
HOW TO CREATE, DELIVER AND SELL VALUE WITH LEFV?
What are key challenges and opportunities according to you? E.g: :
• Logistics concept
• ICT
• HRM
• Cooperation within the sector
• Governmental policies
• Maintenance services
• Infrastructure
• Vehicle technology
• Awareness among customers
10
11
Delivery that is:
• Fast
• Quite
• Clean
• Healthy
• Occupies little space
LEFV is cheaper than a (electric) van
• Senders and receivers of freight and services within, to and from cities
• Focus on large volumes with small shipment size
• Logistic service providers
• Providers of logistics facilities
• Vehicle suppliers
• Policy makers
Need to adjust logistic processes
Personnel costs can be lower, as driver license is not required
• Vehicle technology
• ICT systems
• Infrastructure
• Flexible personnel
• Online
Increases when acceptance of polluting vehicels gets
lower
The implementation of light electric freight vehicles is not about replacing a vehicle. It is about rethinking logistics business models.
Long-, short term or random/ad hoc.
RETHINK THE LOGISTICS CONCEPT
How to (re)organize the logistics chain with LEFV?
A few examples
Other facilities
DB Schenker
Other modalities
DHL
Other customers
13
