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APPENDIX 10

SUMMARY OF THE QUESTIONNAIRE

GENERAL INFORMATION

BU

Polymer

Functional

Percen

t

60

50

40

30

20

10

0

51,9%

48,1%

Percentage of respondents per BU

10 Research & Development 9 Purchasing 8 Marketing & Sales 7 Manufacturing & Technology Maintenance & Engineering

5 Logistics & Material Management 4 Information Technology

3 HRM 2 General Management 1 Finance, Economics & Accountancy

Percent

25

20

15

10

5

0

11,6%

3,6%

6,5%

22,5%

3,6%

6,5%

2,2%

6,5%

9,4%

18,1%

9,4%

Percentage of respondents per functional area

Frequency

Percent

Valid Percent

(2)

current salary level

61

60

59

58

57

56

Percent

25

20

15

10

5

0

16,3% 14,7% 10,9% 21,7% 17,1% 19,4%

Percentage of respondents per salary level

No

Yes

Percen

t

60

50

40

30

20

10

0

42,6%

57,4%

Employees reporting: yes or no?

Do not

know

No

Almost

Yes

Percent

50

40

30

20

10

0

3,9%

16,3%

31,0%

48,8%

Position in salary scale: Maximum reached?

(3)

Pay-for-performance perception

Salary position

=>100%

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

4,55%

39,39%

40,91%

13,64%

1,52%

Pay directly tied with performance

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,03%

42,42%

34,85%

15,15%

4,55%

Raise reflects performance

<100%

Mean

Median

Mean

Median

My pay raise is directly tied to my performance

2,62

3,00

3,32

3,00

I feel that the pay raise accurately reflects my job performance

2,81

3,00

3,24

3,00

I feel that if I perform better that it is likely that I will get a higher pay raise

2,78

3,00

3,36

3,50

My pay raises are based upon how my performance compares with my goals

2,60

3,00

3,42

4,00

agree

somewhat agree and disagree disagree strongly disagree Percent 40 30 20 10 0 19,05% 36,51% 31,75% 12,70%

Pay directly tied with performance

strongly agree

agree

somewhat agree and disagree disagree strongly disagree Percent 40 30 20 10 0 4,76% 19,05% 36,51% 31,75% 7,94%

(4)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

6,06%

43,94%

33,33%

13,64%

3,03%

Perform better with higher raise

strongly agree

agree

somewhat agree and disagree disagree strongly disagree Percent 40 30 20 10 0

1,59%

23,81%

30,16%

39,68%

4,76%

Perform better with higher raise

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

14,29%

44,44%

28,57%

12,70%

Raise based upon goals comparison

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,03%

50,00%

34,85%

10,61%

1,52%

Raise based upon goals comparison

Appropriate goals

Salary position

=>100%

<100%

Mean

Median

Mean

Median

Without the P&D goals I would not be showing the same effort as I do now

1,83

2,00

1,79

2,00

I feel that the objectives expected from me in P&D Dialog are not too high

3,67

4,00

3,62

4,00

The goals set for my P&D Dialog are stimulating me to work harder

2,48

2,00

2,44

2,00

The performance goals established for my performance appraisal are

achievable

3,65

4,00

3,71

4,00

Performance goals established for me are specific

3,89

4,00

3,89

4,00

I know exactly what is expected of me to achieve my P&D Dialog goals

3,92

4,00

3,86

4,00

(5)

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,03%

12,12%

45,45%

39,39%

Without P&D not same effort

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

1,59%

1,59%

12,70%

46,03%

38,10%

Without P&D not same effort

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

1,59%

66,67%

28,57%

3,17%

Objectives not too high

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

1,52%

60,61%

36,36%

1,52%

Objectives not too high

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

7,94%

39,68%

44,44%

7,94%

Goals stimulating harder work

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

1,52%

15,15%

27,27%

37,88%

18,18%

(6)

agree

somewhat agree and disagree disagree

Percent

80 60 40 20 0

71,43%

22,22%

6,35%

Goals achievable

strongly agree agree

somewhat agree and disagree

Percent

60 40 20 0

4,55%

62,12%

33,33%

Goals achievable

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

12,70%

68,25%

15,87%

1,59%

1,59%

Specific goals

strongly agree agree

somewhat agree and disagree disagree

Percent

100 80 60 40 20 0

4,55%

81,82%

12,12%

1,52%

Specific goals

strongly agree agree somewhat agree and disagree disagree strongly disagree

Percent

80 60 40 20 0

7,58%

75,76%

13,64%

1,52%

1,52%

Knows what expected

str somewhat ongly agree agree agree and disagree disagree

Percent

80 60 40 20 0

9,52%

74,60%

14,29%

1,59%

(7)

strongly agree

agree

somewhat agree and disagree disagree

Percent

80 60 40 20 0

12,70%

79,37%

6,35%

1,59%

Knows responsibilities

strongly agree agree

somewhat agree and disagree disagree

Percent

80 60 40 20 0

9,09%

78,79%

10,61%

1,52%

Knows responsibilities

Participation in goal setting

Salary position

=>100%

<100%

Mean

Median

Mean

Median

I have a voice in the formulation of my P&D goals

3,83

4,00

3,83

4,00

I have a high degree of influence in the determination of the goals for the

P&D Dialog

3,73

4,00

3,82

4,00

The setting of my P&D goals is pretty much within my control

3,67

4,00

3,61

4,00

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

19,70%

56,06%

13,64%

9,09%

1,52%

Voice in goal setting

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

17,46%

58,73%

15,87%

4,76%

3,17%

Voice in goal setting

(8)

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 50 40 30 20 10 0

11,11%

57,14%

25,40%

6,35%

High influence on goal setting

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

12,12%

62,12%

21,21%

4,55%

High influence on goal setting

Salary position

=>100%

<100%

Mean

Median

Mean

Median

Does not allow personal motives or biases to influence personal appraisal ratings

3,33

3,00

3,48

4,00

Is not influenced by things that should not be considered in his/her pay raise decisions

3,37

4,00

3,53

4,00

Has an idea what it takes to perform my job well

3,79

4,00

3,70

4,00

Shows a real interest in trying to be fair in his/her pay raise decisions

3,46

4,00

3,86

4,00

Does not show favouritism in his/her pay raise

3,51

4,00

3,68

4,00

Uses relevant information to appraise my performance

3,73

4,00

3,68

4,00

Obtains accurate information about my performance

3,46

4,00

3,48

4,00

My last performance appraisal accurately described my strengths and weaknesses

3,51

4,00

3,50

4,00

Became familiar with my performance before he conducts my performance appraisal

3,71

4,00

3,71

4,00

Regularly observes my work performance

3,37

4,00

3,50

4,00

Uses consistent standards when evaluating my performance

3,44

4,00

3,50

4,00

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 50 40 30 20 10 0

9,52%

52,38%

33,33%

4,76%

Setting in control

\

strongly agree agree

(9)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

7,94%

39,68%

31,75%

19,05%

1,59%

No personal motives and biases

strongly agree

agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

7,58%

43,94%

37,88%

10,61%

No personal motives and biases

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,17%

47,62%

33,33%

14,29%

1,59%

Not influenced by things

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

1,52%

60,61%

28,79%

7,58%

1,52%

Not influenced by things

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 50 40 30 20 10 0

14,29%

58,73%

19,05%

7,94%

Idea to perform well

l

strongly agree

agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

18,18%

46,97%

21,21%

13,64%

Idea to perform well

(10)

strongly agree

agree

somewhat agree and disagree disagree

Percent

80 60 40 20 0

7,58%

74,24%

15,15%

3,03%

Interest to be fair

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

3,17%

58,73%

23,81%

9,52%

4,76%

Interest to be fair

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

7,94%

63,49%

23,81%

3,17%

1,59%

Relevant information

strongly agree agree

somewhat agree and disagree disagree

Percent

60 40 20 0

3,03%

68,18%

22,73%

6,06%

Relevant information

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

3,17%

57,14%

28,57%

9,52%

1,59%

No favouratism

strongly agree agree

(11)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

3,17%

55,56%

30,16%

6,35%

4,76%

Obtains accurate information

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 50 40 30 20 10 0

4,55%

51,52%

31,82%

12,12%

Obtains accurate information

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

6,35%

47,62%

38,10%

6,35%

1,59%

Accurate appraisal

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

1,52%

57,58%

33,33%

4,55%

3,03%

Accurate appraisal

strongly agree agree

somewhat agree and disagree disagree

Percent

60 40 20 0

6,35%

63,49%

25,40%

4,76%

Familiar with performance

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

4,55%

65,15%

27,27%

3,03%

(12)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,17%

49,21%

31,75%

12,70%

3,17%

Regularly observes

strongly agree agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

7,58%

46,97%

33,33%

12,12%

Regularly observes

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

3,17%

52,38%

33,33%

7,94%

3,17%

Consistent application

strongly agree agree

(13)

Performance feedback

Salary position

=>100%

<100%

Mean

Median

Mean

Median

I feel that my supervisor spends sufficient time on giving me feedback

about my performance

3,30

3,00

3,32

4,00

I understand the measures used to determine my performance

3,49

4,00

3,41

4,00

I know what I need to do to improve my performance

3,60

4,00

3,61

4,00

I receive frequent performance feedback

2,97

3,00

3,02

3,00

I receive useful feedback about my performance

3,27

3,00

3,39

4,00

My supervisor discussed plan or objectives to improve my performance

3,27

3,00

3,33

4,00

My supervisor asked for my ideas to improve my performance

3,27

3,00

3,38

4,00

My supervisor developed an action plan to improve my future

performance

2,87

3,00

2,86

3,00

strongly agree

agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

3,17%

46,03%

28,57%

22,22%

Sufficient time

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,03%

50,00%

24,24%

21,21%

1,52%

Sufficient time

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

3,17%

55,56%

30,16%

9,52%

1,59%

Understands measures

strongly agree agree

(14)

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

1,59%

63,49%

28,57%

6,35%

Know how to improve

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

3,03%

65,15%

22,73%

7,58%

1,52%

Know how to improve

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

1,59%

25,40%

42,86%

28,57%

1,59%

Frequent feedback

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

3,03%

28,79%

37,88%

27,27%

3,03%

Frequent feedback

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,17%

42,86%

34,92%

15,87%

3,17%

Useful feedback

strongly agree agree

(15)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

1,59%

42,86%

39,68%

12,70%

3,17%

Discusses improvement plans-objectives

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

4,55%

46,97%

27,27%

19,70%

1,52%

Discusses improvement plans-objectives

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,17%

41,27%

38,10%

14,29%

3,17%

Asking for ideas

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

4,55%

48,48%

30,30%

13,64%

3,03%

Asking for ideas

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

22,22%

46,03%

28,57%

3,17%

Developing action plans

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

1,52%

28,79%

33,33%

27,27%

9,09%

(16)

Pay raise satisfaction

Salary position

=>100%

<100%

Mean

Median

Mean

Median

The pay raises you received in the past

3,21

3,00

3,21

3,00

Your most recent pay raise

2,62

3,00

3,18

3,00

Your pay raise amount

2,83

3,00

3,12

3,00

Your pay raise percentage

2,76

3,00

3,12

3,00

I have the feeling that my pay is accurately reflecting my value for the

company

2,71

3,00

2,82

3,00

satisfied somewhat satisfied and dissatisfied dissatisfied very dissatisfied

Percent

50 40 30 20 10 0

46,03%

34,92%

12,70%

6,35%

Pay raises in past

very satisfied satisfied somewhat satisfied and dissatisfied dissatisfied very dissatisfied

Percent

50 40 30 20 10 0

1,52%

45,45%

34,85%

9,09%

9,09%

Pay raises in past

very satisfied satisfied somewhat satisfied and dissatisfied dissatisfied very dissatisfied

Percent

40 30 20 10 0

1,59%

20,63%

33,33%

26,98%

17,46%

Most recent pay raise

very satisfied satisfied somewhat satisfied and dissatisfied dissatisfied very dissatisfied

Percent

50 40 30 20 10 0

3,03%

34,85%

42,42%

16,67%

3,03%

(17)

very satisfied satisfied somewhat satisfied and dissatisfied dissatisfied very dissatisfied

Percent

50 40 30 20 10 0

1,59%

23,81%

42,86%

19,05%

12,70%

Pay raise amount

very satisfied satisfied somewhat satisfied and dissatisfied dissatisfied very dissatisfied

Percent

40 30 20 10 0

1,52%

36,36%

37,88%

21,21%

3,03%

Pay raise amount

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

23,81%

41,27%

22,22%

12,70%

Pay raise percentage

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

1,52%

31,82%

46,97%

16,67%

3,03%

Pay raise percentage

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

19,05%

41,27%

31,75%

7,94%

Raise reflecting value

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

19,70%

48,48%

25,76%

6,06%

(18)

Pay raise differences

Salary position

=>100%

<100%

Variables

Mean

Median

Mean

Median

The differences in pay raise between high and low performers is not too small

2,86

3,00

2,82

3,00

The pay differences between high and low performers is big enough to

motivate me to perform better

2,71

3,00

2,74

3,00

The amount of pay raise is worth it to work harder

2,71

3,00

2,79

3,00

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

19,05%

50,79%

26,98%

3,17%

Differences high low performance small

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

4,55%

13,64%

48,48%

25,76%

7,58%

Differences high low performance small

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0 strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

1,52%

16,67%

42,42%

33,33%

6,06%

Difference high low performers motivates

1,59%

15,87%

39,68%

38,10%

4,76%

(19)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

1,59%

14,29%

46,03%

30,16%

7,94%

Raise worth to work harder

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

1,52%

19,70%

39,39%

34,85%

4,55%

Raise worth to work harder

Discrepancy expected/actual pay rai

Salary position

=>100%

<100%

Mean

Median

Mean

Median

The size of my pay raise was less than what I expected based on my performance

3,23

3,00

2,98

3,00

The pay raise was more than what I expected based on my performance

1,90

2,00

2,26

2,00

The pay raise given to me was the full amount I deserved based on my

performance

2,54

3,00

3,02

3,00

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

6,56%

24,59%

31,15%

36,07%

1,64%

Raise less than expected

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,33%

41,67%

31,67%

21,67%

1,67%

(20)

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

14,29%

61,90%

23,81%

Pay raise more than expected

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

3,03%

27,27%

62,12%

7,58%

Pay raise more than expected

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

1,52%

31,82%

37,88%

24,24%

4,55%

Raise is full amount deserved

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

15,87%

34,92%

36,51%

12,70%

Raise is full amount deserved

Equality of input-output ratio in comparison with others

Salary position

=>100%

<100%

Mean

Median

Mean

Median

I think colleagues at my job level are not receiving a higher pay raise

2,97

3,00

3,09

3,00

I do not feel that I deserve a higher pay raise in comparison with pay

raise people receive in other departments within Akzo Nobel

2,92

3,00

3,02

3,00

I feel that the pay raise I earn for my performance is very fair in

(21)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

3,03%

27,27%

51,52%

12,12%

6,06%

Colleagues do not receive higher pay raise

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,17%

22,22%

46,03%

25,40%

3,17%

Colleagues do not receive higher pay raise

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

1,59%

19,05%

53,97%

20,63%

4,76%

I do not deserve a higher pay raise

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

1,52%

24,24%

51,52%

19,70%

3,03%

I do not deserve a higher raise

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

1,59%

22,22%

38,10%

34,92%

3,17%

Fair raise in comparison with others in AN

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

1,52%

19,70%

53,03%

22,73%

3,03%

(22)

Pay raise communication satisfaction

Salary position

=>100%

<100%

My supervisor:

Mean

Median

Mean

Median

Gave me opportunity to describe my achievements and contributions before

making pay increase decision

3,14

3,00

3,39

4,00

Considered what I said when he made his pay increase decision

2,95

3,00

3,18

3,00

Explains reason(s) for size of the pay raise

3,21

3,00

3,32

4,00

Answers questions about my pay raise

3,44

3,00

3,62

4,00

Answers my questions about procedures

3,38

3,00

3,47

4,00

Informs me about changes in pay procedures that affect my pay raise

3,00

3,00

2,97

3,00

Is honest and ethical in dealing with me about my pay raises

3,60

4,00

3,80

4,00

Allows me to express opinions about my pay raise

3,62

4,00

3,52

4,00

Gives me feeling that I have the opportunity to challenge my performance

appraisal results

2,79

3,00

2,91

3,00

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

4,76%

34,92%

38,10%

14,29%

7,94%

Opportunity to describe

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

3,03%

53,03%

28,79%

10,61%

4,55%

Opportunity to describe

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,03%

31,82%

48,48%

13,64%

3,03%

Considered what i said

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

30,16%

42,86%

19,05%

7,94%

(23)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

1,59%

42,86%

34,92%

15,87%

4,76%

Explains reasons pay raise size

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0 3,03% 51,52% 25,76% 13,64% 6,06%

Explains reasons pay raise size

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,17%

41,27%

47,62%

6,35

%

1,59%

Answers procedure questions

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

3,03%

54,55%

31,82%

7,58%

3,03%

Answers procedure questions

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

1,59%

33,33%

34,92%

23,81%

6,35%

Informs about procedure changes

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

3,03%

28,79%

36,36%

25,76%

6,06%

(24)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

4,76%

55,56%

36,51%

1,59%

1,59%

Honest and ethical

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

100 80 60 40 20 0

1,52%

81,82%

13,64%

1,52%

1,52%

Honest and ethical

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

3,17%

63,49%

26,98%

4,76%

1,59%

Allows expressing of opinions

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

3,03%

56,06%

31,82%

7,58%

1,52%

Allows expressing of opinions

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,17%

15,87%

47,62%

23,81%

9,52%

Opportunity to challenge performance appraisal

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

1,52%

25,76%

40,91%

25,76%

6,06%

(25)

Supervisor satisfaction

Salary position

=>100%

<100%

Indicate the extent you:

Mean

Median

Mean

Median

Feel free to discuss problems and difficulties in job with supervisor

3,71

4,00

3,86

4,00

Trust that your supervisor's decisions are justified

3,57

4,00

3,88

4,00

Have trust and confidence in your supervisor's general fairness

3,78

4,00

4,06

4,00

My supervisor;

Represents my pay interests to higher management

3,10

3,00

3,36

3,00

Is concerned about the amount of pay raise I receive

2,98

3,00

3,12

3,00

Backs me up when he/she feels I have legitimate complaint about my

pay raise

3,11

3,00

3,44

3,00

completely free

free

neutral

not free

completely not free

Percent

60 50 40 30 20 10 0

14,29%

55,56%

20,63%

6,35%

3,17%

Free to discuss

completely free free neutral not free

completely not free

Percent

50 40 30 20 10 0

24,24%

48,48%

18,18%

7,58%

1,52%

Free to discuss

completely trusted mostly trusted

not trusted and not distrusted mostly distrusted

Percent

60 50 40 30 20 10 0

16,67%

59,09%

19,70%

4,55%

Trust in supervisor decisions

completely trusted

mostly trusted

not trusted and not distrusted mostly distrusted completely distrusted

Percent

60 50 40 30 20 10 0

9,52%

55,56%

22,22%

7,94%

4,76%

(26)

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

22,73%

62,12%

13,64%

1,52%

Trust in fairness

strongly agree agree

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

14,29%

60,32%

17,46%

4,76%

3,17%

Trust in fairness

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

39,68%

38,10%

14,29%

7,94%

Represents pay interests

strongly agree

agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

4,55%

37,88%

46,97%

10,61%

Represents pay interests

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,17%

23,81%

42,86%

28,57%

1,59%

Concerned amount of pay

strongly agree

agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

3,03%

27,27%

48,48%

21,21%

(27)

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

33,33%

49,21%

12,70%

4,76%

Backs me up

strongly agree agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

4,55%

42,42%

45,45%

7,58%

Backs me up

Job

satisfaction

Salary position

=>100%

<100%

Mean

Median

Mean

Median

My job is satisfying

3,95

4,00

4,08

4,00

My job is exciting

3,68

4,00

4,02

4,00

I'm really doing something worthwile in my job

3,94

4,00

4,03

4,00

The work I perform gives me a sense of achievement

3,90

4,00

4,06

4,00

strongly agree

agree

somewhat agree and disagree disagree

Percent

80 60 40 20 0

11,11%

74,60%

12,70%

1,59%

Satisfying

strongly agree agree

(28)

strongly agree

agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

12,70%

49,21%

31,75%

6,35%

Exciting

strongly agree agree

somewhat agree and disagree disagree

Percent

60 40 20 0

21,21%

62,12%

13,64%

3,03%

Exciting

strongly agree agree

somewhat agree and disagree

Percent

60 40 20 0

19,70%

63,64%

16,67%

Worthwhile

strongly agree agree

somewhat agree and disagree disagree

Percent

60 40 20 0

12,70%

69,84%

15,87%

1,59%

Worthwhile

strongly agree agree

somewhat agree and disagree strongly disagree

Percent

80 60 40 20 0

9,52%

74,60%

14,29%

1,59%

Sense of achievement

strongly agree agree

(29)

Commitment

Salary position

=>100%

<100%

Mean

Median

Mean

Median

I am willing to put in a great deal of effort beyond what is normally expected to

help Akzo Nobel to be successful

3,75

4,00

4,05

4,00

I talk about Akzo Nobel to my friends as a great place to work

3,60

4,00

3,74

4,00

I am proud to tell others that I am working for Akzo Nobel

3,73

4,00

3,88

4,00

I am extremely glad that I chose Akzo Nobel to work for, over others I considered

before I decided to join

3,37

3,00

3,52

4,00

I am willing to put in a great deal of effort beyond what is normally expected, to

help Akzo Nobel to be successful

3,86

4,00

3,98

4,00

strongly agree

agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

15,87%

47,62%

31,75%

4,76%

Great deal of effort

strongly agree

agree

somewhat agree and disagree

Percent

60 40 20 0

21,21%

62,12%

16,67%

Great deal of effort

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 50 40 30 20 10 0

12,12%

54,55%

28,79%

4,55%

Great place to work

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

1,59%

60,32%

34,92%

3,17%

(30)

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

4,76%

68,25%

22,22%

4,76%

Proud working

strongly agree agree

somewhat agree and disagree disagree

Percent

60 40 20 0

15,15%

60,61%

21,21%

3,03%

Proud working

agree

somewhat agree and disagree disagree

Percent

60 50 40 30 20 10 0

39,68%

57,14%

3,17%

Akzo Nobel good choice

strongly agree

agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

9,09%

43,94%

36,36%

10,61%

Akzo Nobel good choice

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

16,67%

66,67%

15,15%

1,52%

Care about future

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 40 20 0

14,29%

63,49%

15,87%

6,35%

(31)

Motivation

Salary position

=>100%

<100%

Mean

Median

Mean

Median

I feel quite motivated through the current P&D Dialog and the related

salary increases, I get what I need from it

2,46

2,00

2,77

3,00

I would like to do my best in my work

4,40

4,00

4,45

4,00

My current job is one of the most important thing for me

3,54

4,00

3,73

4,00

I am inspired by the intrinsic reward from the job

4,02

4,00

4,05

4,00

I am inspired by the extrinsic reward from the job

3,17

3,00

3,52

4,00

I am not worried about the future of my job

3,17

3,00

3,39

4,00

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

17,46%

31,75%

30,16%

20,63%

Feel motivated

agree

(32)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

12,70%

44,44%

28,57%

12,70%

1,59%

Job important thing

strongly agree

agree

somewhat agree and disagree disagree

Percent

50 40 30 20 10 0

13,64%

48,48%

34,85%

3,03%

Job important thing

strongly agree

agree

somewhat agree and disagree disagree

Percent

60 50 40 30 20 10 0

23,81%

58,73%

12,70%

4,76%

Intrinsic reward

strongly agree agree

somewhat agree and disagree

Percent

60 50 40 30 20 10 0

22,73%

59,09%

18,18%

Intrinsic reward

strongly agree agree

somewhat agree and disagree disagree

Percent

60 50 40 30 20 10 0

6,06%

53,03%

27,27%

13,64%

Ext

rin

sic reward

agree

(33)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

3,17%

33,33%

44,44%

15,87%

3,17%

Worried about future

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

9,09%

48,48%

18,18%

21,21%

3,03%

Worried about future

Opportunistic behaviour

Salary position

=>100%

<100%

Mean

Median

Mean

Median

I sometimes tend to ignore certain job-related activities simply because they are not

monitored

2,00

2,00

1,95

2,00

When my performance is inconsistent, I have tried to make it appear consistent

2,59

2,00

2,35

2,00

When presenting data to my supervisor, I generally try to highlight positive results in

my work

2,59

3,00

2,86

3,00

When presenting data to my supervisor, I generally try to avoid being the bearer of

bad news

1,97

2,00

1,95

2,00

I have adjusted data to make my performance appear more in line with my P&D

goals

1,73

2,00

1,86

2,00

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

1,59%

3,17%

14,29%

55,56%

25,40%

Ignore not monitored activities

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

3,03%

12,12%

62,12%

22,73%

(34)

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

1,59%

23,81%

20,63%

39,68%

14,29%

Make inconsistent consistent

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 50 40 30 20 10 0

18,18%

13,64%

53,03%

15,15%

Make inconsistent consistent

agree

somewhat agree and disagree disagree strongly disagree

Percent

60 40 20 0

1,52%

10,61%

69,70%

18,18%

d bringing bad news

strongly agree

agree

somewhat agree and disagree disagree strongly disagree

Percent

50 40 30 20 10 0

1,52%

24,24%

40,91%

25,76%

7,58%

Emphasize positive results

agree

somewhat agree and disagree disagree strongly disagree

Percent

40 30 20 10 0

19,05%

31,75%

38,10%

11,11%

Emphasize positive results

somewhat agree and disagree disagree strongly disagree

Percent

80 60 40 20 0

11,11%

74,60%

14,29%

(35)

agree

somewhat agree and disagree

disagree

strongly disagree

agree

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