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IADIS INTERNATIONAL CONFERENCE

on

INTERNET TECHNOLOGIES

& SOCIETY

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iii

PROCEEDINGS OF THE

IADIS INTERNATIONAL CONFERENCE

on

INTERNET TECHNOLOGIES

& SOCIETY

(ITS 2012)

PERTH, AUSTRALIA

28 – 30 NOVEMBER, 2012

Organised by

IADIS

International Association for Development of the Information Society

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Copyright 2012 IADIS Press All rights reserved

This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Permission for use must always be obtained from IADIS Press. Please contact secretariat@iadis.org

Edited by Piet Kommers, Tomayess Issa and Pedro Isaías

Associate Editor: Luís Rodrigues

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v

TABLE OF CONTENTS

FOREWORD xi

PROGRAM COMMITTEE xiii

KEYNOTE LECTURES xvii

FULL PAPERS

THE RELEVANCE OF ATTRIBUTION THEORY TO IT PROJECT MANAGEMENT

Craig Standing, Eric Kordt and Oliver Standing

3

DOMAIN BIFURCATION AS A CUSTOMISATION AND BUSINESS INTELLIGENCE STRATEGY IN DOMAIN-DRIVEN INNOVATION

Davor Meersman

11

ANALYSIS OF SERVICE QUALITY AND IMPORTANT FEATURES OF PROPERTY WEBSITES IN INDONESIA

Achmad Nizar Hidayanto, Widianto Muttaqien Mukhodim, Frisca Kasiyah M. Junus

19

FROM MUSIC INFORMATION NEEDS TO MUSIC INFORMATION RETRIEVAL AND DISCOVERY: A CONTENT ANALYSIS OF ONLINE QUERIES FOR

UNKNOWN-ITEM MUSIC SEARCH

Ming-Hsin Chiu and Chia-Hui Liao

27

KNOWLEDGE SHARING PHASE ANALYSIS: MULTIPLE CASE STUDY OF IT CONSULTING COMPANIES IN INDONESIA

Ika Chandra Hapsari, Achmad Nizar Hidayanto, Puspa Indahati Sandhyaduhita and Kasiyah M. Junus

35

INSTITUTIONAL PRESSURES IN AUSTRALIAN INTERNET INDUSTRY AND ITS INFLUENCE ON FUNCTIONAL SERVICE QUALITY PRACTICES OF VERY LARGE INTERNET SERVICE PROVIDERS

Karthik Vilapakkam Nagarajan

43

EVALUATING HR READINESS OF PUBLISHING COMPANIES TOWARD E-PUBLISHING

Gholam Ali Montazer and Samrand Toufani

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END-USER-INITIATIVE APPROACH TO E-GOVERNMENT SYSTEMS SUPPORTING GREEN-BY-IT

Takeshi Chusho

60

AN ANALYTICAL MODEL TO MEASURE FEASIBILITY OF E-GOVERNMENT POLICIES

Roberto Cortés Morales and Gabriela Marín Raventós

69

E-GOVERNMENT WITHOUT FORMS? ACCESSING SEMANTIC E-GOVERNMENT SERVICES

Peter Salhofer, Bernd Stadlhofer and Augustin Durlacher

77

VIDEO ATTENTION DETECTION FOR ELEARNING

Nabil M.K. Mirza and Rola Kassem

85

OPERATIONALISING GAMIFICATION IN AN EDUCATIONAL AUTHENTIC ENVIRONMENT

Torsten Reiners, Lincoln C. Wood, Vanessa Chang, Christian Gütl, Jan Herrington, Hanna Teräs and Sue Gregory

93

GAMIFICATION IN LOGISTICS AND SUPPLY CHAIN EDUCATION: EXTENDING ACTIVE LEARNING

Lincoln C. Wood and Torsten Reiners

101

CROSS-CULTURAL IMPLICATIONS IN A PROJECT-BASED LEARNING ENVIRONMENT (PBL)

Teemu Santonen, Martina Gaisch and Antonius Camara

109

BARRIERS TO SUCCESS IN TWO COLLABORATIVE E-LEARNING PROJECTS

Ashley Aitken and Gillian Hatt

119

UNVEILING INTERESTS AND TRENDS USING THE DNS

Luca Deri, Lorenzo Luconi Trombacchi and Maurizio Martinelli

127

TOWARDS A DESIGN PROPOSAL FOR SOCIAL MEDIA DRIVEN BUSINESS PROCESS MANAGEMENT

Dirk Werth, Christina Di Valentin, Thomas Burkhart and Peter Loos

135

SUPPORT FRAMEWORK FOR INFORMATION SECURITY POLICY AND RISK ASSESSMENT DEVELOPMENT FOR A NEW TECHNOLOGICAL SCENARIO

Leandro José Aguilar Andrijic Malandrin and Tereza Cristina Melo de Brito Carvalho

142

INSIDER THREAT: A CRITICAL REVIEW OF THE LITERATURE

Asmaa Munshi and Tomayess Issa

151

ARCHITECTURE IMPLEMENTATION FOR APPLYING TRUST IN DIGITAL ENVIRONMENTS (TIDE)

Ilung Pranata, Rukshan Athauda and Geoff Skinner

159

CROSS-AGE TUTORING VIA SOCIAL MEDIA: MOTIVATING TEENAGE TUTORS TO ENGAGE IN ACTIVITIES FOR THE BENEFIT OF YOUNGER CHILDREN

Bester Chimbo and Helene Gelderblom

167

A REVIEW OF CONTEMPORARY CLOUD BASED E-LEARNING INITIATIVES

Heba Fasihuddin, Geoff Skinner and Rukshan Athauda

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vii

PEER LEARNING IN AN ICT-ENHANCED ENVIRONMENT TO DEVELOP REFLECTIVE PRACTICE

Mala-Maung, Michael Haneline, Azman Abdullah, Norhasliza Hashim and Zoraini Wati Abas

183

MOBILE LEARNING-THEORETICAL UNDERPINNINGS

Umera Imtinan, Vanessa Chang and Tomayess Issa

190

USING UBIQUITOUS TECHNOLOGIES TO COGNITIVELY SCAFFOLD ACADEMICALLY UNDERPREPARED LEARNERS: STUDENT

CONTEXTUALISED LEARNING IN MOBILE LEARNING ENVIRONMENTS

Patient Rambe and Dick Ng’ambi

198

SHORT PAPERS

TOWARDS DEVELOPING AUTOMATED ASSESSMENT IN VIRTUAL LEARNING ENVIRONMENTS

Ali Fardinpour and Heinz Dreher

211

DELIVERING A MOOC USING A SOCIAL NETWORKING SITE: THE SMOOC DESIGN MODEL

Nathaniel Ostashewski and Doug Reid

217

THE TELE-LEARNING AIRPORT MODEL: SERVING CONSUMER AND PRODUCER STUDENTS

Eva Dobozy and Patricia Reynolds

222

BRIDGE TEACHING TABLE: A TOOL TO SUPPORT BRIDGE GUIDED COLLABORATIVE LEARNING

Roberto Moriyon

227

AN INITIAL E-LEARNING 3.0 FRAMEWORK FOR HIGHER-EDUCATION UNIVERSITIES IN MALAYSIA

Aidrina Binti Mohamed Sofiadin and Tomayess Issa

232

ASSESSOR EFFICIENCY AND EFFECTIVENESS USING MARKING AND FEEDBACK SUPPORT SYSTEMS

Lincoln C. Wood

237

FACEBOOK: WELCOMED TECHNOLOGICAL PROGRESS OR HAZARDOUS ADDICTIVE INSTRUMENT?

Dimitrios Xanthidis

243

RESEARCH ON AUTOMATIC MALWARE COLLECTING SYSTEM BASED ON WEB / SOCAL NETWORK SERVICE

Byung-Ik Kim, Hong-Koo Kang, Hyun-Cheol Jeong

247

BEYOND THE FARMGATE: IDENTIFYING TASMANIAN FARMERS WEB 2.0 USE IN AGRI-FOOD SUPPLY CHAIN

Steve J.H. Liao, Peter Marshall & Paula M.C. Swatman

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A SYSTEM FOR VISUALIZATION AND NAVIGATION OF CUSTOMER REVIEWS

Takuo Hirayama, Takayuki Yumoto, Manabu Nii and Kunihiro Sato

259

CHURN PREDICTION FOR A MASSIVELY MULTIPLAYER ONLINE ROLE-PLAYING GAME USING A HIDDEN MARKOV MODEL

Yongsuk Yang, Junseok Lim, Beom-suk Chung, Sungmin Lim, Sung-jun Lee, Yerim Choi, Jonghun Park and Jae Hoon Jin

265

CREATING A COMMUNITIES OF PRACTICE FRAMEWORK FOR NETWORK ORGANIZATIONS IN DISASTER MANAGEMENT

Ebenezer Uy and Sherwin Ona

270

MANAGEMENT STYLE AND ADOPTION OF CORPORATE ICT: RELATIONSHIP AND MUTUAL INFLUENCES

Mladen Čudanov, Ivan Todorović and Ivana Mijatović

275

BROADBAND TODAY: THE ROLE OF AUSTRALIAN LOCAL GOVERNMENT AUTHORITIES

Lucy Cradduck

280

A FRAMEWORK TO EVALUATE INFORMATION QUALITY IN PUBLIC ADMINISTRATION WEBSITES

Filippo Geraci , Maurizio Martinelli , Marco Pellegrini and Michela Serrecchia

285

AUGMENTED REALITY IN THE CULTURAL SUSTAINABILITY

OF INDIGENOUS CULTURES THROUGH A FIRST YEAR UNIVERSITY HEALTH UNIT

Leah Irving and Julie Hoffman

291

REFLECTION PAPERS

FROM THE INTERNET OF THINGS TO SOCIABLE OBJECTS

Teodor Mitew

297

MODERNISING FORDIST MODES OF KNOWLEDGE PRODUCTION AND CONSUMPTION WITH TRANSDISCIPLINARY PEDAGOGICAL TEMPLATES

Eva Dobozy, James Dalziel and Bronwen Dalziel

301

ISSUES PREVENTING THE MIGRATION OF THE AUSTRALIAN SCHIZOPHRENIA RESEARCH BANK TO THE CLOUD

D. Paul, F.A. Henskens, C.M. Loughland, K. McCabe, J. Bridge, L. Duffy, V.J. Carr, S.V. Catts, A. Jablensky, P.T. Michie, B.J. Mowry, C. Pantelis, U. Schall, R. J. Scott

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ix

POSTERS

INFORMING THE STATUS OF ONLINE TEACHER EDUCATION PROGRAMS IN CANADA

Lynette D. Phyfe

311

MODELING AND SIMULATION ON CROWD EVACUATION OF A BUILDING WITH AGENT-BASED APPROACHES

Fujio Yamamoto

313

INTRODUCING NETWORK MEASURES OF SOCIAL CAPITAL TO THE ANALYSIS OF LEARING COMMUNITY

Takahiro Tagawa, Osamu Yamakawa, Koichi Yasutake, Takahiro Sumiya and Hitoshi Inoue

317

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xi

FOREWORD

These proceedings contain the papers of the IADIS International Conference on Internet Technologies & Society (ITS 2012), which has been organised by the International Association for Development of the Information Society and co-organised by the School of Information Systems, Curtin University, Perth, Australia, 28 - 30 November 2012..

The IADIS Internet Technologies & Society 2012 conference (ITS 2012) aims to address the main issues of concern within WWW/Internet as well as to assess the influence of Internet in the Information Society.

Broad areas of interest are Internet Technologies, Information Management, e-Society and Digital Divide, e-Business / e-Commerce, e-Learning, New Media and e-Society, Digital Services in e-Society, e-Government / e-Governance and e-Health. These broad areas are divided into more detailed areas (see below). However innovative contributes that did not fit into these areas were also be considered since they are of benefit to conference attendees:

 Internet Technologies: Electronic Data Interchange (EDI), Intelligent Agents, Intelligent Systems, IS Security Issues, Mobile Applications, Multimedia Applications, e-Payment Systems, Protocols and Standards, Semantic Web and XML, Services, Architectures and Web Development, Software Requirements and Web Architectures, Storage Issues, Strategies and Tendencies, System Architectures, Telework Technologies, Ubiquitous Computing, Virtual Reality, Web 2.0 technologies, Social Networking and Marketing and Wireless Communications.

 Information Management: Computer-Mediated Communication, Content Development, Cyber law and Intellectual Property, Data Mining, e-Publishing and Digital Libraries, Human Computer Interaction and Usability, Information Search and Retrieval, Knowledge Management, Policy Issues, Privacy Issues, Social and Organizational Aspects, Virtual Communities, Internet and Disability, Internet and Aging Population, e-Society and Digital Divide, Social Integration, Social Bookmarking, Social Software, e-Democracy and Social Integration.

 e-Business / e-Commerce: Business Ontologies and Models, Digital Goods and Services, e-Business Models, e-Commerce Application Fields, e-Commerce Economics, e-Commerce Services, Electronic Service Delivery, e-Marketing, Languages for Describing Goods and Services, Online Auctions and Technologies, Virtual Organisations and Teleworking.

 e-Learning: Collaborative Learning, e-Mobile Learning , Curriculum Content Design & Development, Delivery Systems and Environments, Educational Systems Design, e-Citizenship and Inclusion, e-Learning Organisational Issues, Evaluation and Assessment, Political and Social Aspects, Virtual Learning Environments and Issues and Web-based Learning Communities.

 New Media and e-Society: Digitization, heterogeneity and convergence, Interactivity and virtuality, Citizenship, regulation and heterarchy, Innovation,

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identity and the global village syndrome, Internet Cultures and new interpretations of “Space” and Polity and the Digitally Suppressed.

 Digital Services in e-Society: Service Broadcasting, Political Reporting, Development of Digital Services, Freedom of Expression, e-Journalism and Open Access.

 e-Government /e-Governance: Accessibility, Democracy and the Citizen, Digital Economies, Digital Regions, Administration, Government Management, e-Procurement, e-Supply Chain, Global Trends, National and International Economies and Social Inclusion.

 e-Health: Data Security Issues, e-Health Policy and Practice, e-Healthcare Strategies and Provision, Legal Issues, Medical Research Ethics and Patient Privacy and Confidentiality.

The IADIS Internet Technologies & Society 2012 conference (ITS 2012) received 124 submissions from more than 26 countries. Each submission was reviewed in a double-blind review process by an average of four independent reviewers to ensure quality and maintain high standards. Out of the papers submitted, 25 got blind referee ratings that published them as full papers, which means that the acceptance rate was 21%. Some other submissions were published as short papers, reflection papers and posters/demonstrations. Best papers will be selected for publishing as extended versions in the IADIS International Journal on WWW/Internet (IJWI), Pacific Asia Journal of the Association for Information Systems (PAJAIS) (ISSN. 1943-7544), Journal of Theoretical and Applied Electronic Commerce Research (ISSN: 0718–1876 and in other selected publications.

In addition to the presentation of full papers, short papers, reflection papers and poster/demonstrations, the conference also includes two keynote presentations from internationally distinguished researchers. We would therefore like to express our gratitude to Carmel McNaught, Professor of Learning Enhancement, CLEAR - Centre for Learning Enhancement and Research, The Chinese University of Hong Kong, China and Matthew Allen, Professor of Internet Studies, Curtin University, Australia.

A successful conference requires the effort of many individuals. We would like to thank the members of the Program Committee for their hard work in reviewing and selecting the papers that appear in this book. We are especially grateful to the authors who submitted their papers to this conference and to the presenters who provided the substance of the meeting. We wish to thank all members of our organizing committee.

Last but not least, we hope that participants enjoyed Perth and their time with colleagues from all over the world.

Piet Kommers, University of Twente, The Netherlands Tomayess Issa, Curtin University, Perth, Australia

Pedro Isaías, Universidade Aberta (Portuguese Open University), Portugal

Conference and Program Co-Chairs

Perth, Australia 28 November 2012

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PROGRAM COMMITTEE

CONFERENCE AND PROGRAM CO-CHAIRS

Piet Kommers, University of Twente, The Netherlands Tomayess Issa, Curtin University, Perth, Australia

Pedro Isaías, Universidade Aberta (Portuguese Open University), Portugal

COMMITTEE MEMBERS

Achilleas Achilleos, University Of Cyprus, Cyprus Alexandre Coutant, Universite De Franche-comte, France

Amal Zouaq, Royal Military College Of Canada, Canada Andrej Brodnik, University Of Primorska, Slovenia Andrew Hutchison, University Of Cape Town, South Africa

Anna Corazza, University Of Naples , Italy Anna Goy, University Of Torino, Italy Anteneh Ayanso, Brock University, Canada Anuradha Mathrani, Massey University, New Zealand

Arpan Pal, Tata Consultancy Services, India Atilla Elci, Suleyman Demirel Universirty, Turkey Awie Leonard, University Of Pretoria, South Africa

Basanta Kumar, Utkal University, India

Carina De Villiers, University Of Pretoria, South Africa Carlos Guerrero, Universitat De Les Illes Balears, Spain

Carlos Juiz, Universitat De Les Illes Balears, Spain Carlos Orus, University Of Zaragoza, Spain Carsten Wilhelm, University Of Haute Alsace, France

Cecile Chamaret, University Paris Sorbonne Abu Dhabi, United Arab Emirates Chiara Di Francescomarino, Fondazione Bruno Kessler, Italy

Chrisa Tsinaraki, Technical University Of Crete, Greece Christophe Benavent, Université Paris Ouest, France Christophe Claramunt, Naval Academy Research Institute, France

Christophe Hauert, Université De Lausanne, Switzerland Chun-Hsin Wu, National University Of Kaohsiung, Taiwan

Claudia Damato, Università Degli Studi Di Bari, Italy

Claudia Linnhoff-Popien, Ludwig-maximilians-universitaet Munich, Germany Daniel Belanche, University Of Zaragoza, Spain

Daniel Lemire, LICEF Research Center, Canada Daniela Fogli, Universita Di Brescia, Italy

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Debajyoti Mukhopadhyay, Maharashtra Institute Of Technology, India Dickson Chiu, Dickson Computer Systems, China

Diego Magro, Universita Di Torino, Italy

Dimosthenis Georgiadis, University Of Cyprus, Cyprus Dominik Zyskowski, Poznan University Of Economics, Poland

Dongxi Liu, Csiro, Australia Dumitru Roman, SINTEF, Norway Duygu Çelik, Istanbul Aydın University, Turkey Eduard Babulak, Sungkyunkwan University, South Korea Edward Hung, Hong Kong Polytechnic University, Hong Kong

Elena Calude, Massey University,, New Zealand Elisa Quintarelli, Politecnico Di Milano, Italy Elvira Popescu, University Of Craiova, Romania Emilio Insfran, Universitat Politecnica De Valencia, Spain

Enrico Denti, Universita Di Bologna, Italy Ephrem Eyob, Virginia State University, USA

Erwin Folmer, Tno, Netherlands Fabio Schreiber, Politecnico Di Milano, Italy

Fatemeh Nikayin, Delft University Of Technology, Netherlands Federico Tajariol, University Of Franche-comte, France Florina Almenares, University Carlos III Of Madrid, Spain

Frances Johnson, Manchester Metropolitan University, Manchester, United Kingdom Francesco Donini, Cnr-iit, Italy

Franco Maria Nardini, Isti-cnr, Italy

François Bry, Ludwig-Maximilian University of Munich, Germany Gabriele Tolomei, Isti-cnr, Italy

George Karavasilis, Technological Educational Institute Of Serres, Greece Georgia Kapitsaki, University Of Cyprus, Cyprus

Giovanna Petrone, Universita Di Torino, Italy Giovanni Toffetti, University Of Lugano, Switzerland

Giuliano Armano, University Of Cagliari, Italy Gloria Bordogna, CNR, Italy

Gustavo Rossi, LIFIA-F.Informatica, UNLP, Argentina Helen Armstrong, Curtin University Of Technology, Australia

Heng Tang, University Of Macau, China I-chin (Nancy) Wu, Fu-jen University, Taiwan

Ilaria Bartolini, Deis - Ieiit-cnr, Italy

Ioannis Foukarakis, University Of Peloponnese, Greece Ioannis Hatzilygeroudis, University Of Patras, Greece Ioannis Karavasilis, University Of Macedonia, Greece Ioannis Kazanidis, Kavala Intistute of Technology, Kavala, Greece

Ioannis Plegas, Patras University, Greece Irene Polycarpou, The Colorado School Of Mines, Usa

Ivana Mijatovic, University Of Belgrade, Serbia Jaakko Lappalainen, University Of Alcala, Spain Javier Parra-Fuente, Autonomous University of Madrid, Spain

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Jeton McClinton, Jackson State University, USA Jim Prentzas, Democritus University Of Thrace, Greece

Jinhui Yao, University Of Sydney, Australia Jinsong Leng, Edith Cowan University, Australia Joanna Sin, Nanyang Technological University, Singapore

Jochen Seitz, Technische Universität Ilmenau, Germany Josep-lluis Ferrer-gomila, Balearic Islands University, Spain

Jozef Hvorecky, High School Of Management/city University Of Seatt, Slovakia Kai Jakobs, RWTH Aachen University, Germany

Kai Pata, Tallinn University, Estonia

Katerina Kabassi, Tei Of The Ionian Islands, Greece Katja Gilly, Universidad Miguel Hernandez, Spain Kazutaka Maruyama, The University Of Tokyo, Japan

Kin Fun Li, University Of Victoria, Canada

Kiril Boyanov, Bulgarian Academy Of Sciences, Germany Kostas Zafiropoulos, University Of Macedonia, Greece

Laura Papaleo, ICT Dept, Provincia di Genova - University Of Geno, Italy Laura Po, Universita Di Modena E Reggio Emilia, Italy

Liana Stanescu, University Of Craiova, Romania Lina Yao, The University Of Adelaide, Australia Llorenç Huguet, Universitat De Les Illes Balears, Spain

Luís Ferreira Pires, University Of Twente, Netherlands Luiz Olavo Bonino da Silva Santos, BiZZdesign, Netherlands M. Francisca Hinarejos, University Of The Balearic Islands (uib), Spain

Marco Prandini, Universita Di Bologna, Italy Maria Claudia Buzzi, Cnr, Italy

Mario Marais, Meraka Institute, Csir, South Africa Mario Plenkovic, University Of Zagreb, Croatia

Mark De Reuver, Delft University Of Technology, Netherlands Martin Drlik, University Of Constantine The Philosopher In Nitra, Slovakia Maslin Masrom, Universiti Teknologi Malaysia International Campus, Malaysia

Massimiliano Giacomin, Università Degli Studi Di Brescia, Italy Matthew Mitchell, Swinburne University Of Technology, Australia Michael Mackay, Liverpool John Moores University, United Kingdom

Michael O'mahony, University College Dublin, Ireland Miguel Guinalíu , University of Zaragoza, Spain

Ming-hsin Phoebe Chiu, National Taiwan Normal University, Taiwan Miroslav Minovic, University Of Belgrade, Serbia

Mladen Cudanov, University Of Belgrade, Serbia Morad Benyoucef, University Of Ottawa, Canada Mounir Kehal, Esc Rennes School Of Business, France Nearchos Paspallis, Cyprus University Of Technology, Cyprus Niels Laukens, Vrt Research & Innovation Department, Belgium

Nikolaos Tselikas, University Of Peloponnese, Greece Olivier Le Deuf, Université De Bordeaux 3, France

P. Balamuralidhar, TCS Innovation Labs, India

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Panagiotis Germanakos, University Of Cyprus, Cyprus Paola Sunna, Italian Television Research Center (crit), Italy

Paolo Garza, Politecnico Di Milano, Italy Pascal Lorenz, University Of Haute Alsace, France Pauline De Pechpeyrou, Université Paris-dauphine, France

Peixiang Liu, Nova Southeastern University, Usa Pierre Tiako, Langston University, USA

Pierre-jean Benghozi, Ecole Polytechnique – Cnrs, France Prabhat Mahanti, University Of New Brunswick, Canada

Robert Joseph Skovira, Robert Morris University, USA Ruben Gonzalez-crespo, Pontifical University Of Salamanca, Spain

Sally Jo Cunningham, University Of Waikato, New Zealand Sanjay Mathrani, Massey University, New Zealand

Sarka Kvetonova, Brno University Of Technology, Czech Republic Sofia Stamou, Patras University, Greece

Sokratis Katsikas, University Of Piraeus, Greece Stephan Gauch, Berlin University Of Technology, Germany

Stephane Some, University Of Ottawa, Canada Stuart Cunningham, Glyndwr University, United Kingdom Stylianos Hatzipanagos, King's College London, United Kingdom

Suhaiza Zailani, University Sains Malaysia, Malaysia Talal Noor, University Of Adelaide, Australia

Tayeb Lemlouma, IRISA/IUT of Lannion (Rennes I University) , France Theo Huibers, University Of Twente / Thaesis, Netherlands

Theodora Issa, Curtin University , Australia

Thomas Stenger, Poitiers University, IAE, CEREGE Lab, France Tineke Egyedi, Delft University Of Technology, Netherlands Tiong-thye Goh, Victoria University Of Wellington, New Zealand

Tzu-li Chen, Fu-jen Catholic University, Taiwan Tzung-pei Hong, National University Of Kaohsiung, Taiwan

Ursula Maier-rabler, University Of Salzburg, Austria

Valentin Kisimov, University Of National And World Economy, Bulgaria Vanessa Chang, Curtin University Of Technology, Australia Vladimir Bures, University Hradec Kralove, Czech Republic

Vladimir Fomichov, National Research University Higher School of Eco, Russia Wei Li, Nova Southeastern University, Usa

Wei Lu, Keene University, Usa Wenwen Li, University Of California, Usa

Werner Beuschel, Institute Of Business Application Systems, Branden, Germany Werner Retschitzegger, Johannes Kepler University, Austria

Xiao Wu, Southwests Jiaotong University, China Xitong Li, MIT Sloan School Of Management, USA Ying Liu, National University Of Singapore, Singapore

Yulan He, The Open University, United Kingdom Yun-ke Chang, Nanyang Technological University, Singapore

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KEYNOTE LECTURES

DESIGNING TECHNOLOGY-ENHANCED UNIVERSITY

PROGRAMMES AND COURSES IN THE 21ST CENTURY

By Professor Carmel McNaught, Professor of Learning Enhancement, CLEAR - Centre for Learning Enhancement and Research,

The Chinese University of Hong Kong, China

Abstract

In most universities worldwide the use of e-Learning is now almost ubiquitous; and this is certainly true at The Chinese University of Hong Kong (CUHK) where I have worked for over a decade. However, while the challenge of supporting teachers to naturally include technology when planning their courses has been met, we must acknowledge that many teachers use technology in a didactic fashion; our learning-management systems (LMSs) are full of notes and PowerPoints, and we have sub-optimal use of interactive functions such as discussion forums, quizzes, online tutorials, role-plays, simulations, etc. We also are underutilizing the potential of student-generated content that can be shared and become educational resources for all students in the course. In the presentation, I will emphasize the potential of the web for the enhancement of learning communities and provide examples that can assist teachers to revitalize their course learning designs in order to make them more learner-centred, more engaging and, hopefully, more likely to support students in achieving desired learning outcomes.

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COMMUNITIES, NETWORKS, INDIVIDUALS: PLACE, SELF AND

EVERYDAY LIFE ON THE INTERNET

By Dr Matthew Allen, Professor of Internet Studies Curtin University, Australia

Abstract

In this paper, I review the long-established use of the concept of ‘community’ which attempts both to perceive and analyse the experience of human interaction, mediated by networked computing. Ever since this form of communication commenced, it was clear that it was no ‘bloodless technological ritual’ (Rheingold, 1994), but something much more deeply human and expressive. For many years, the conceptual apparatus of ‘community’ served as the primary means for understanding the limits and potentials of this activity. However, the recent rise of social networking and social media might cast doubt on the legitimacy of this contested term’s continued relevance. Thus, I move from community to self, via the network notation that has come now to dominate our terminologies. I seek to demonstrate that, as the Internet has become interleaved with everyday life to the point where there is no distinction, for many people, between online and offline, we need to think again about how and what community might mean. In doing so, I suggest that the relationship between self and others, mediated or otherwise, is always one of shared ‘place’ but that contemporary practices of social networking differ significantly in how that place is shared and the degree of collective effort required.

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