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#EdTechUVic

Accessibility Innovation in Higher Education

Through Telepresence Robots

Alexis Silvera & Dr. Valerie Irvine, Department of Curriculum and Instruction

• BC’s new curriculum includes new technology, inquiry, collaborative work, and more hands-on experiences

• The use of telepresence robots has recently emerged on the market as a viable communication option

• Telepresence robots allows the student to attend classes and provides a bridge for human interactions through being an active physical

presence in school via the robot (Newhart & Olson, 2017, p. 342)

• Telepresence robots "give the operator control over the system via the ability to navigate and to manipulate the system’s cameras within the local user’s environment” (Rae, 2013, p. 1953)

• The student can contribute to discussions, move around the classroom to participate in group work, turn to different areas of the room

without having to ask to be moved, and has autonomy over their own actions

INTRODUCTION

Alexis Silvera, Department of Curriculum and Instruction, March 6th, 2019

This research was supported by the Jamie Cassels Undergraduate Research Award, University of

Victoria

Supervised by Dr. Valerie Irvine, Department of Curriculum and Instruction, TIE Research Lab

• To discover what it is actually like using a telepresence robot in class and how using the robot impacted my learning, in both positive and negative ways.

• The goal of this experience is to determine the impact of the Beam telepresence robot on the quality of a learning experience, through my own observations, and gather the pros and cons that the

technology can have on a learner in the classroom.

Acknowledgements

I would like to express my gratitude and acknowledge Dr. Valerie Irvine for giving me the opportunity to do this project and helping me

throughout the journey. I would like to thank UVic's Jamie Cassels

Undergraduate Research Award for making this research possible, the TIE Lab, and Suitable Tech.

• Introducing telepresence robots into the UVic institution can help reach the goals laid out in the ongoing Strategic Framework that UVic has in

place for the next five years. See handout for details on Strategies 1.2, 2.2, and 6.1

• A Strategic Framework Impact Grant titled “Cyber Proxy in Higher

Education: Exploring Telepresence Robots for Accessibility” has also

been proposed to conduct a pilot study on the use of telepresence robots in higher education with the help of: TIE Lab, Center for Accessible

Learning, Learning and Teaching Support & Innovation, University Systems, and the Digital Scholarship Commons

The experience on my learning was very similar to my daily classroom experiences:

• I was able to pay attention, take notes, ask questions, and interact with my peers before and after class.

• The Beam robot was used for a 1.5 hour class on February 14th. The battery only dropped 19%.

• Travelling is slightly slower than walking, the Wifi skipped once while

switching routers in the hallway then reconnected. The ramps allowed for easy movement across stairways.

• I "sat" in the back of the classroom. The zoom function allowed me to see what was written on the board. It was difficult to see the projector but did not want to move my position during class.

• I could hear the instructor and peers well.

• I could use my computer for notes and the Beam application at the same time.

• The distractions were similar: paper shuffling, students leaving to use the washroom, laptop screens, etc.

• Challenge: signaling the instructor to answer questions since one can't "raise a hand" visibly, although other models have a light to convey a request for attention. It is also hard to maintain eye contact.

• When I was chosen to answer a question, the teacher could understand

what I was saying and there did not seem to be any lag through the robot-mediated communication.

PURPOSE

LITERATURE REVIEW

MY EXPERIENCE USING THE BEAM ROBOT

STRATEGIC FRAMEWORK LINKAGES

Taken with consent. Photo courtesy of Melissa Quon, February 14th 2019

Pros

Cons

Physically present and interacting

with peers

Need alternate way to hand in

hard-copy assignments

and receive handouts

Can hold conversations with

people while travelling

Travelling is slower on the Beam

than it would be walking

Zoom allowed me to see the

teacher and chalkboard clearly

Difficult to hear peers on other

end of classroom

Able to ask questions,

clarifications, and provide my

own insights

Some buzzing/feedback,

audio skipped a few times with

a frozen screen

Beam doesn't slow down other

applications on your computer

Beam may freeze while travelling

as Wifi routers change

Less distractions: no whispering

to peers, Beam is quiet while not

moving and on mute

Physical layout of the

classrooms can make it difficult

to move around in the space

Much better than not being

able to attend class, or

attending class using Skype or

video conferencing since I was

in control of the bot

Difficult to get the instructors

attention (other robot models

have a designated light to

represent raising a hand)

Telepresence Robots

Robot-Mediated

Communication

Embodied Instruction

Modality Bias

For a Literature

Review,

see handout.

BC Ministry of Education. (2016). BC New Curriculum. Retrieved from https://curriculum.gov.bc.ca/curriculum/​

Newhart, V. A. & Olson, J. S. (2017). My student is a robot: How schools manage

telepresence experiences for​ students. Proceedings of the 2017 CHI Conference On Human Factors in Computing Systems, 342-347.

http://dx.doi.org/10.1145/3025453.3025809​

Rae, I. (2013). Using robot-mediated communication to improve collaborative outcomes. CHI 2013: Extended Abstracts on Human Factors in Computing Systems, 1953-1956.​ doi: 10.1145/2468356.2468709​

The University of VIctoria. (2018). A strategic framework for the university

of victoria: 2018-2023. Retrieved from https://www.uvic.ca/strategicframe work/assets/docs/strategic-framework-2018.pdf​

Yamaguchi, J., Parone, C., Di Feredico, D., Zobel, P. M., & Felzani, G. (2015). Measuring benefits of​ telepresence robot for individuals with motor

impairments. Assistive Technology, 217, 703-709.​ doi: 10.3233/978-161499 566-1-703​

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