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Initial observations and interviews resulted in the list of signals shown in the leftmost col- umn. These were aggregated into a list of problem signals, shown in the middle column.

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Error! Style not defined. A1

Appendix 1: Problem signals

The table on next page shows how the problem signal classification scheme was arrived at.

Initial observations and interviews resulted in the list of signals shown in the leftmost col- umn. These were aggregated into a list of problem signals, shown in the middle column.

Finally, the problem signals were allocated to a cell in the problem signal classification scheme, by assessing whether the problem was a project management, knowledge man- agement or partnership management issue, and by determining whether it was a general problem or specific to Japan, IT or R&D.

For the sake of completeness, the problem signal classification scheme (discussed in para- graph 2.2) has also been inserted below.

categories general 5 - 1 È region: Japan 3 - 4 È product: IT 1 - 0 È function: R&D 2 - 1 È mgt. theories

project mgt.

8 - 0 Æ

A1 project mgt general P1 Project goal ambitious - 1 P6 Sequential / parallel - 2 P11 No minutes of meetings - 3

A2 project mgt Japan

P8 Human oriented mgt. style – 3 P9 No project manager - 3 P10 consensus, decisions slow - 3

A3 project mgt IT

P7 No clear workflow - 2 A4 project mgt R&D P3 Unclear goal - 1

knowledge mgt.

2 - 3 Æ

A5 knowledge mgt general P5 MDF, CGU not understood P12 Insuff. dissemination knowl.

P17 language problems

A6 knowledge mgt Japan

P13 Staff unfamiliar data model A7 knowledge mgt IT A8 knowledge mgt R&D A15 Staff different backgrounds

partnership mgt.

1 - 3 Æ

A9 partnership mgt general A10 partnership mgt Japan P2 METI uninterested sponsor P14 Beyond 1 yr budget uncertain P21 Many partners involved

A11 partnership mgt IT A12 partnership mgt R&D P4 Double agenda

Figure A1: Problem signal classification scheme. The black numbers in the column and row headers indicate the number of controllable problems in that column or row; the number of uncontrollable problems are shown in gray. The numbers behind each of the problems in the project management row clarify how the three aggregated problems were arrived at: P1 and P3 were taken together in the

“unclear goal” problem; P6 and P7 were aggregated into “unclear workflow;” and P8, P9, P10 and P11 were grouped into “elusive organization.”

Figure A2 (overleaf): The aggregation of problem signals.

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Defying Japan

A2

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Error! Style not defined. A3

Appendix 2: IDEF0 model (version 1)

Below, the IDEF0 activity models of the Millennium Project are show in their first version.

It is this version that Naka-team members gave feedback on.

I1

O1

M2 M3 M4

O2 C1

M1

Run simulations

A5 Make

simulation tool

A4 Implement

data model

A3 Make data

model A2 Survey

relevant activities

A1

Simulation results Simulation tool

Information infrastructure Information infrastructure

Raw data Data model

Inventory of relevant activities

JCII staff Titech staff

IT Company GPM tool

Data modelling techniques Staff

MDF concept CGU concept

Titech staff JCII staff IDEF language

Japanese government requirements

Japanese government money

Make information infrastructure

A0

Raw data Information infrastructure

Simulation results Japanese government requirements

Japanese government money IT Company

Data modelling techniques Staff

Figure A3: top level diagram

Figure A4: second level diagram

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Defying Japan A4

O1 C2

M2

M3 M1

C1 C3 C4

I1

I2

Make level 2 model

A23 Make level

1 model A22 Make level

0 model A21

Data model Abstracted data model

Raw data

Simulation results

Detailed data model Japanese government requirements

Titech staff JCII staff

IDEF language Inventory of relevant activities

MDF concept CGU concept

Figure A5: third level diagram: make data model

O1 I1

I2

C1

M1 M2 M3

Hold seminar

A212 Make draft

partial model

A211

Detailed data model Raw data

Simulation results

Draft partial data model Japanese government requirements

JCII staff Titech staff

IDEF language

Figure A6: third level diagram: make level 0 model

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