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University of Groningen

The assessment and management of social impacts in urban transport infrastructure projects

Mottee, Lara

DOI:

10.33612/diss.146359554

IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from

it. Please check the document version below.

Document Version

Publisher's PDF, also known as Version of record

Publication date:

2020

Link to publication in University of Groningen/UMCG research database

Citation for published version (APA):

Mottee, L. (2020). The assessment and management of social impacts in urban transport infrastructure

projects: Exploring relationships between urban governance, project management and impact assessment

practices in different geographical contexts. University of Groningen.

https://doi.org/10.33612/diss.146359554

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A - Semi-structured Interview Guide(s)

Parramatta Rail Link

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223

A - Semi-structured Interview Guide(s)

Parramatta Rail Link

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Appendices

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Appendices

226

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227

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Appendices

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Appendices

230

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231

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Appendices

232

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233

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Appendices

234

South-West Rail Link

Count Category Description Location Date Interview of

22 Consultants ESIA Practitioner Telephone 28 May 2018

23 ESIA Practitioner In person 3 April 2018

24 ESIA Practitioner In person 29 March 2018

25 Transport agency staff

Planner In person 13 April 2018

26 Project Manager In person 13 April 2018

27 Planner In person 13 April 2018

28 Project Manager In person 12 April 2018

29 Government Official

Former Politician In person 3 April 2018

30 SWGC Commission Representative

Commission Representative In person 13 April 2018

B - List of Study Participants

Parramatta Rail Link

Count Category Description Chapter 2 Reference Location Date Interview of

1 Government Stakeholders

Regulator In person 30 June 2016

2 Regulator In person 8 June 2016

3 Government Proponent

Proponent In person 15 June 2016

4 Proponent In person July 2016 28 July 2016

5 Proponent In person 8 2016 August

6 Government Officials

ALP

Politician/Bureaucrat Government Official 1 In person 22 June 2016

7 Politician/Bureaucrat Government Official 2 In person 16 June 2016

8 Politician/Bureaucrat Government Official 3 Telephone 27 July 2016

9 Politician/Bureaucrat Government Official 4 In person 9 2016 August

10 Politician/Bureaucrat Government Official 5* In person 29 June 2016

11 Consultants EIA Practice Consultant Practitioner 1 In person 8 June 2016

12 EIA Practice Consultant Practitioner 2 In person 16 June 2016

13 Engineering / Practice Consultant Practitioner 3 In person 30 June 2016

14 Construction. Consultant In person 6 July 2016

15 Construction Consultant In person 15 June 2016

16 Third Parties Third Party Affected Stakeholder Third Party Stakeholder 1 In person 30 June 2016

17 Third Party Affected Stakeholder Telephone 18 August 2016

18 Third Party Affected Stakeholder In person 14 July 2016

19 Third Party Affected Stakeholder In person 14 July 2016

20 Third Party Affected

Stakeholder In person 27 July 2016

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235

South-West Rail Link

Count Category Description Location Date Interview of

22 Consultants ESIA Practitioner Telephone 28 May 2018

23 ESIA Practitioner In person 3 April 2018

24 ESIA Practitioner In person 29 March 2018

25 Transport agency staff

Planner In person 13 April 2018

26 Project Manager In person 13 April 2018

27 Planner In person 13 April 2018

28 Project Manager In person 12 April 2018

29 Government Official

Former Politician In person 3 April 2018

30 SWGC Commission Representative

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Appendices

236

Expert Infrastructure Professionals

Count Category Description Location Date Interview of

48 Academics Professor Transport Engineer/Planner In person 05 July 2018

49 Professor Urban Planning In person 20 August 2018

50 Associate Professor Transport (informal discussion) In person 7 December 2018

51 Consultants SIA Practitioner In person 03 August 2018

52 ESIA Manager (informal

discussion) Telephone 27 November 2018

53 ESIA Practitioner (also interviewed for SWRL) Telephone 7 June 2018

Workshop & Focus Groups

International ESIA Practitioners Focus Group

Date: 16 May 2018, Location: IAIA Annual Conference, Durban, South Africa

Count Role Employer

1 ESIA Expert Consultant/Academic

2 ESIA Expert Consultant

3 ESIA Expert Academic

4 ESIA Expert Consultant

5 ESIA Expert Consultant

Dutch IA Professionals, Urban Planners & Policy makers Focus Group

Date: 28 August 2018, Location: Utrecht, The Netherlands

Count Role Employer

6 Policy Advisor EIA Ministry of Transport

7 Policy Advisor Rijkswaterstaat

8 Policy Advisor ESIA Netherlands Commission for

Environmental Assessment

9 ESIA Consultant RHDHV (Consulting)

10 Policy Advisor DCMR Rotterdam

Australian ESIA Practitioners Workshop

Date: 31 October 2018, Location: EIANZ Annual Conference, Sydney, Australia

Count Role Employer

11 Part-time SIA Practitioner Consultant

12 Former SIA Practitioner &

Planner Government

13 Professor University

14 SIA Practitioner Consultant

15 Sustainability Professional Consultant

North-South Metro Line

Count Category Description Location Date Interview of

31 Alderman Former Alderman In person 05 January 2018

32 Former Alderman In person 3 May 2018

33 Engineers/Urban Planners

National Government

Advisor In person 27 October 2017

09 February 2018

34 Former Municipal Transport Engineer Email 23 October 2017

35 External Consultant Engineer Telephone 3 October 2017

36 Municipal Transport Engineer Telephone 23 October 2017

37 Municipal Strategy advisor Telephone 16 2017 November

38 External Researcher In person & Skype (follow up) 16 November 2017

05 April 2019 39 Project

Managers

Municipal Project Manager In person, with

co-researcher present (#1 only)

19 October 2017 28 November 2017

40 Municipal Project Manager Telephone 23 November 2017

41 Municipal Environmental and Stakeholder Engagement Professionals

Environmental Manager In person 21 November

2017

42 Stakeholder Engagement Professional In person 16 2017 November

43 Environmental Manager In person 16 November

2017

44 Stakeholder Engagement Professional Telephone 4 January 2018

45 Legal Advisor In person 8 June 2018

46 Environmental Manager In person, with translator 19 April 2018

47 Citizens’ Representative

Member of a community

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237

Expert Infrastructure Professionals

Count Category Description Location Date Interview of

48 Academics Professor Transport Engineer/Planner In person 05 July 2018

49 Professor Urban Planning In person 20 August 2018

50 Associate Professor Transport (informal discussion) In person 7 December 2018

51 Consultants SIA Practitioner In person 03 August 2018

52 ESIA Manager (informal

discussion) Telephone 27 November 2018

53 ESIA Practitioner (also interviewed for SWRL) Telephone 7 June 2018

Workshop & Focus Groups

International ESIA Practitioners Focus Group

Date: 16 May 2018, Location: IAIA Annual Conference, Durban, South Africa

Count Role Employer

1 ESIA Expert Consultant/Academic

2 ESIA Expert Consultant

3 ESIA Expert Academic

4 ESIA Expert Consultant

5 ESIA Expert Consultant

Dutch IA Professionals, Urban Planners & Policy makers Focus Group

Date: 28 August 2018, Location: Utrecht, The Netherlands

Count Role Employer

6 Policy Advisor EIA Ministry of Transport

7 Policy Advisor Rijkswaterstaat

8 Policy Advisor ESIA Netherlands Commission for

Environmental Assessment

9 ESIA Consultant RHDHV (Consulting)

10 Policy Advisor DCMR Rotterdam

Australian ESIA Practitioners Workshop

Date: 31 October 2018, Location: EIANZ Annual Conference, Sydney, Australia

Count Role Employer

11 Part-time SIA Practitioner Consultant

12 Former SIA Practitioner &

Planner Government

13 Professor University

14 SIA Practitioner Consultant

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Appendices

238

C – Workshop & Focus Group Questions/Statements

International ESIA Practitioners Focus Group

1. What do you perceive to be the most significant social impacts of urban linear transport development?

2. Do you think that social issues are adequately considered within the development of urban linear transport?

3. What are the challenges in assessing social impacts of urban linear transport development throughout project lifecycles and how can they be improved?

4. What is the role of impact assessment in decision-making and urban planning?

Dutch IA Professionals, Urban Planners & Policy makers Focus Group

1. What do you perceive to be the most significant social impacts of urban linear transport-infrastructure development in the Netherlands?

2. How are the social impacts of urban linear transport-infrastructure assessed & managed in the Netherlands?

3. Should social impacts be considered in MER or something similar?

4. How should social impacts be managed through the project lifecycle (including follow-up) and beyond the decision-making process?

5. How might these practices be implemented in The Netherlands?

Australian ESIA Practitioners Workshop

1. What does your practice experience tell you about post-delivery follow-up of social impacts predicted in SIAs?

2. How might your practice experience inform your thinking about influencing post-delivery project outcomes in the absence of mandated SIA Follow-up?

Sydney-based Urban Planners / IA Professionals (Government) Workshop

1. The ‘public interest’ or ‘social need’ in strategic transport planning includes the equitable distribution of social impacts and benefits at all governance and spatial scales.

2. Integrated Urban Development Plans and Policy development require Integrated Impact assessment to manage both specific and cumulative social change and impacts over time 3. ESIAs should explore the social ‘benefits and opportunities’ rather than just ‘managing impacts’

in planning transport.

4. Good practice ESIA and Integrated Assessment require post-project Follow-up monitoring and evaluation of social impacts (including the achievement or non-achievement of original public interest goals), reporting of such monitoring and evaluation to an appropriate regulatory agency and adequate resourcing for this.

Count Role Employer

16 SIA Advisor Government

17 SIA Practitioner/ Social Planner Consultant

18 SIA Specialist Government

19 Retired SIA practitioner Consultant

20 Community Engagement

Professional Consultant

21 SIA & Social Planner Consultant

22 Planning Officer Government

Amsterdam-based Urban Planners, Stakeholder Engagement and Environmental professionals, Engineers, Project Managers (Government) Workshop

Date: 8 January 2019, Location: Amsterdam, The Netherlands

Count Role Employer

23 Member of the Management

team (also interviewed) Former Municipality of Amsterdam

24 Environmental Manager Municipality of Amsterdam

25 Environmental Manager Municipality of Amsterdam

26 Senior Planner/Advisor Municipality of Amsterdam

27 Policy Advisor Municipality of Amsterdam

28 Project Manager Municipality of Amsterdam

29 Strategic Advisor (Metro & Tram) Municipality of Amsterdam

30 Transport Planner Municipality of Amsterdam

31 Strategic Manager (Metro &

Tram) Municipality of Amsterdam

Sydney-based Urban Planners / IA Professionals (Government) Workshop

Date: 6 May 2019, Location: Sydney, Australia

Count Role Employer

32 Policy Officer Government Planning Department

33 SIA Advisor (also participated in

the EIANZ workshop) Government Planning Department

34 Planning Officer Government Planning Department

35 SIA Specialist (also participated

in the EIANZ workshop) Consultant to Government Planning Department

36 Assessments Officer Government Planning Department

37 Infrastructure Manager Government Planning Department

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239

C – Workshop & Focus Group Questions/Statements

International ESIA Practitioners Focus Group

1. What do you perceive to be the most significant social impacts of urban linear transport development?

2. Do you think that social issues are adequately considered within the development of urban linear transport?

3. What are the challenges in assessing social impacts of urban linear transport development throughout project lifecycles and how can they be improved?

4. What is the role of impact assessment in decision-making and urban planning?

Dutch IA Professionals, Urban Planners & Policy makers Focus Group

1. What do you perceive to be the most significant social impacts of urban linear transport-infrastructure development in the Netherlands?

2. How are the social impacts of urban linear transport-infrastructure assessed & managed in the Netherlands?

3. Should social impacts be considered in MER or something similar?

4. How should social impacts be managed through the project lifecycle (including follow-up) and beyond the decision-making process?

5. How might these practices be implemented in The Netherlands?

Australian ESIA Practitioners Workshop

1. What does your practice experience tell you about post-delivery follow-up of social impacts predicted in SIAs?

2. How might your practice experience inform your thinking about influencing post-delivery project outcomes in the absence of mandated SIA Follow-up?

Sydney-based Urban Planners / IA Professionals (Government) Workshop

1. The ‘public interest’ or ‘social need’ in strategic transport planning includes the equitable distribution of social impacts and benefits at all governance and spatial scales.

2. Integrated Urban Development Plans and Policy development require Integrated Impact assessment to manage both specific and cumulative social change and impacts over time 3. ESIAs should explore the social ‘benefits and opportunities’ rather than just ‘managing impacts’

in planning transport.

4. Good practice ESIA and Integrated Assessment require post-project Follow-up monitoring and evaluation of social impacts (including the achievement or non-achievement of original public interest goals), reporting of such monitoring and evaluation to an appropriate regulatory agency and adequate resourcing for this.

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Appendices

240

D - Ethics Approval (Macquarie University)

The Macquarie University ethics review process identifies the principal supervisor as responsible for the research, with the supervisor(s) responsible for submission of initial applications, progress and final reports and oversight of the project as it progresses. Hence in the documentation provided in this appendix, Professor Howitt is identified as the formal head of the program reported in the thesis.

Master of Research Ethics Approval (Parramatta Rail Link)

Amsterdam-based Government Workshop

1. Feasibility and ex-ante assessments should have better considered social consequences and opportunities for the local community in the short and long-term.

• Do you agree with this statement? Why/Why not?

• How could social impact assessment be improved in planning for future transport projects

2. Early public consultation during feasibility should have engaged all sections of the community, and placed greater value on their contribution to the design process.

• Do you agree with this statement? Why/Why not?

• How are all sections of the community engaged currently on NZL?

• Could the local community have a greater contribution to future transport projects? 3. The ‘need’ for the project should have been continually evaluated against the original social

objectives during design planning phases and up until delivery. • Do you agree with this statement? Why/Why not?

• Are the social ‘need’ objectives for NZL continually evaluated presently?

• Could project evaluation on social ‘need’ objectives be improved for future transport projects?

4. The communication strategy post-Veerman committee allowed for flexibility in developing management strategies in response to social impacts as they arose, however, appropriate budgets and resources could have been allocated for managing social impacts from early stages of planning.

• Do you agree with this statement? Why/Why not?

• Does the NZL have continued appropriate budgets for managing social impacts? • Are appropriate budgets allocated for social impact management for future transport

projects?

5. There was a disconnect between the assessment, management and reporting Follow-up of social impacts at the project-scale and city-wide scale.

• Do you agree with this statement? Why/Why not? • How is this addressed for the NZL currently?

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241

D - Ethics Approval (Macquarie University)

The Macquarie University ethics review process identifies the principal supervisor as responsible for the research, with the supervisor(s) responsible for submission of initial applications, progress and final reports and oversight of the project as it progresses. Hence in the documentation provided in this appendix, Professor Howitt is identified as the formal head of the program reported in the thesis.

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Appendices

242

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243

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Appendices

244

E - Consent Forms

Parramatta Rail Link

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Appendices

245

E - Consent Forms

Parramatta Rail Link

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Appendices

246

North-South Metro Line [English/Dutch]

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247

North-South Metro Line [English/Dutch]

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Appendices

248

Focus Groups

NB: Each focus group consent form was amended to reflect the approximate duration (see Table 6.1).

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249

Focus Groups

NB: Each focus group consent form was amended to reflect the approximate duration (see Table 6.1).

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About the Author

Lara K. Mottee is a pracademic with more than fifteen years’ experience as a practitioner and researcher in impact assessment and human geography. She holds a Bachelor of Science (Communications) with Honours in Geography (2004) and Master of Environmental Management (High Distinction) (2012) from the University of New South Wales, Sydney, Australia. In 2011 she spent a semester abroad at the University of Leeds - a rewarding experience that she credits as inspiring her to pursue a PhD in Geography and Planning. She also holds a Post-Graduate Diploma in Social Impact Assessment (2015) and a Master of Research (2016) from Macquarie University, Sydney, Australia. Her Master of Research thesis, the pilot study to this PhD Research, titled Social Impact Assessment and Managing Urban Transport-Infrastructure projects: Towards a framework to evaluate post-facto effectiveness won the University Medal in Geography and Planning and the Jim Rose Prize for best thesis in Geography in 2016.

She conducted her PhD research (2017 – 2020) jointly at the Department of Cultural Geography, Faculty of Spatial Sciences, University of Groningen, The Netherlands and the Department of Geography and Planning, Faculty of Arts, Macquarie University under a cotutelle arrangement. Her PhD research was inspired by her practitioner experience in engineering consulting, personal ambitions to draw stronger connections between academic research and practice, her love of transport and her passion to make the world a better place.

Prior to commencing her PhD, Lara worked as a Principal Environmental Scientist in infrastructure engineering consulting for thirteen years. Lara is also an experienced project manager and holds two diplomas in management. She was involved in a variety of infrastructure projects including water, waste-water, rail, roads, defence, power stations and major events. Her work focused on urban planning and environmental approvals, environmental management and environmental auditing, and Environmental and Social Impact Assessments.

List of recent publications

Peer-reviewed papers

Mottee, L. K., Arts, J., Vanclay, F., Miller, F. & Howitt, R. (2020) Metro infrastructure planning in Amsterdam: how are social issues managed in the absence of Environmental and Social Impact Assessment? Impact Assessment and Project Appraisal, 38(4), pp. 320-355.

doi:10.1080/14615517.2020.1741918

Mottee, L. K., Arts, J., Vanclay, F., Howitt, R., & Miller, F. (2020) Limitations of technical approaches to transport planning practice in two cases: Social issues as a critical component of urban projects, Planning Theory and Practice, 21(1), pp. 39-57. doi:10.1080/14649357.2019.1696980

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251

About the Author

Lara K. Mottee is a pracademic with more than fifteen years’ experience as a practitioner and researcher in impact assessment and human geography. She holds a Bachelor of Science (Communications) with Honours in Geography (2004) and Master of Environmental Management (High Distinction) (2012) from the University of New South Wales, Sydney, Australia. In 2011 she spent a semester abroad at the University of Leeds - a rewarding experience that she credits as inspiring her to pursue a PhD in Geography and Planning. She also holds a Post-Graduate Diploma in Social Impact Assessment (2015) and a Master of Research (2016) from Macquarie University, Sydney, Australia. Her Master of Research thesis, the pilot study to this PhD Research, titled Social Impact Assessment and Managing Urban Transport-Infrastructure projects: Towards a framework to evaluate post-facto effectiveness won the University Medal in Geography and Planning and the Jim Rose Prize for best thesis in Geography in 2016.

She conducted her PhD research (2017 – 2020) jointly at the Department of Cultural Geography, Faculty of Spatial Sciences, University of Groningen, The Netherlands and the Department of Geography and Planning, Faculty of Arts, Macquarie University under a cotutelle arrangement. Her PhD research was inspired by her practitioner experience in engineering consulting, personal ambitions to draw stronger connections between academic research and practice, her love of transport and her passion to make the world a better place.

Prior to commencing her PhD, Lara worked as a Principal Environmental Scientist in infrastructure engineering consulting for thirteen years. Lara is also an experienced project manager and holds two diplomas in management. She was involved in a variety of infrastructure projects including water, waste-water, rail, roads, defence, power stations and major events. Her work focused on urban planning and environmental approvals, environmental management and environmental auditing, and Environmental and Social Impact Assessments.

List of recent publications

Peer-reviewed papers

Mottee, L. K., Arts, J., Vanclay, F., Miller, F. & Howitt, R. (2020) Metro infrastructure planning in Amsterdam: how are social issues managed in the absence of Environmental and Social Impact Assessment? Impact Assessment and Project Appraisal, 38(4), pp. 320-355.

doi:10.1080/14615517.2020.1741918

Mottee, L. K., Arts, J., Vanclay, F., Howitt, R., & Miller, F. (2020) Limitations of technical approaches to transport planning practice in two cases: Social issues as a critical component of urban projects, Planning Theory and Practice, 21(1), pp. 39-57. doi:10.1080/14649357.2019.1696980

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About the Author

252

Mottee, L. K., Arts, J., Vanclay, F., Howitt, R., & Miller, F. (2020). Reflecting on how social impacts are considered in Transport Infrastructure Project Planning: Looking beyond the claimed success of Western Sydney’s South West Rail Link, Urban Policy and Research, 38(3), pp. 185-198. doi:10.1080/08111146.2020.1730787

Sharkey, M., Lopez Franco, M., Mottee, L.K. & Scaffidi, F. (2019). Activist researchers: four cases of affecting change. plaNext. Next generation planning, 8, pp. 10-20. doi:10.24306/plnxt/42

Mottee, L. K., & Howitt, R. (2018). Follow-up and social impact assessment (SIA) in urban transport-infrastructure projects: insights from the Parramatta rail link. Australian Planner, 55(1), pp. 46-56. doi:10.1080/07293682.2018.1506496

Conference Papers

Scaffidi, F., Lopez Franco, M., Mottee, L.K. & Sharkey, M., (2019). The role of activist researchers in urban and regional planning. Analysing and comparing international case studies of social change. Paper presented at the AESOP Conference, 9-13 July. Venice, Italy.

Mottee, L. (2018). Follow-up of Social Impacts of Urban Linear Transport-Infrastructure projects:

Exploring Key Issues for the Future. Paper presented at the EIANZ Annual Conference, 1-3

November 2018. Sydney, New South Wales, Australia.

Mottee, L., Witt, K., Everingham., J., & Rifkin, W. (2015). Measuring cumulative socio-economic

impacts of coal seam gas projects in the Western Downs: Building the case for a strategic monitoring framework. Paper presented at the EIANZ Annual Conference, 29-30 October 2015.

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