Questionnaire on the Influence of Information Sharing on Supply Chain Resilience

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Questionnaire on the Influence of Information

Sharing on Supply Chain Resilience

*All provided information will be regarded as confidential and treated accordingly, please read questions and definitions carefully* <click below to start the questionnaire> * Required Dear respondent, Thank you for taking your valuable time to fill in this questionnaire. The information you provide will be used for my master thesis at the University of Groningen and bol.com. All provided information will be regarded as confidential and treated accordingly.

If you have any questions or comments, please contact me: T: +316 52500319

E: mbruins@bol.com or m.bruins.1@student.rug.nl

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Regarding the supply chain disruption you described before,

please indicate to what extent the following statements are

true

9. Which of the following are a reason for you to share data, information or knowledge with supply chain partners about disruptions in the supply chain? * Mark only one oval per row. Strongly

disagree Disagree Somewhatdisagree Neutral Somewhatagree Agree Stronglyagree knowDon't To secure critical resources Because I am dependent on this partner To improve cooperation Because I trust this partner Because the cicumstances are right To reduce costs 10. Please rank from 1 to 6 the above mentioned reasons from most important to least important in the light of the disruption * So: ranked 1 is de most important reason for you to share information and ranked 6 is the least important reason for you to share information Mark only one oval per row. 1. Most

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11. Which of the following are a reason for you NOT to share data, information or knowledge with supply chain partners about disruptions in the supply chain? * Mark only one oval per row.

Strongly

disagree Disagree Somewhatdisagree Neutral Somewhatagree Agree Stronglyagree knowDon't Because the relationship with a partner is not good Because the information is confidential To limit mutual dependency To protect our specific capabilities and resources To prevent partners from acting opportunistically To prevent partners from getting an overload of information 12. Please rank from 1 to 6 the above mentioned reasons from most important to least important in the light of the disruption * So: ranked 1 is de most important reason for you NOT to share information and ranked 6 is the least important reason for you not to share information Mark only one oval per row. 1. Most

important 2 3 4 5 important6. Least To prevent partners from getting an overload of information Because the relationship with a partner is not good To prevent partners from acting opportunistically To limit mutual dependency Because the information is confidential To protect our specific capabilities and resources

>Before the disruption<

13. Before the disruption happened, my supply chain partners and I exchange the following about the disruption: * Mark only one oval per row. Strongly

disagree Disagree Somewhatdisagree Neutral Somewhatagree Agree Stronglyagree Don't know Data

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14. Before the disruption happened, the data, information and/or knowledge I exchanged with my supply chain partners was: *

Mark only one oval per row. Strongly

disagree Disagree Somewhatdisagree Neutral Somewhatagree Agree Stronglyagree

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17. Could you describe briefly why you exchanged data, information and/or knowledge by this/these mean(s)? 18. Please indicate to what extent the following statement is true; Before the disruption, we receive exactly the right amount of data, information and/or knowledge from our supply chain partners about the disruption. * Mark only one oval per row. No, we should receive a a lot more No, we should receive more No, we should receive a little more Yes No, we should receive a little less No, we should receive less No, we should receive a a lot less Don't know .

>During the disruption<

19. During the supply chain disruption, my supply chain partners and I exchange the following about the disruption: * Mark only one oval per row. Strongly

disagree Disagree Somewhatdisagree Neutral Somewhatagree Agree Stronglyagree knowDon't Data Information Knowledge 20. During the disruption, the data, information and/or knowledge I exchanged with my supply chain partners was: * Mark only one oval per row. Strongly

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25. After the disruption, my supply chain partners and I exchange the following about the disruption: *

Mark only one oval per row. Strongly

disagree Disagree Somewhatdisagree Neutral Somewhatagree Agree Stronglyagree knowDon't Data Information Knowledge 26. After the disruption, the data, information and/or knowledge I exchanged with my supply chain partners was: * Mark only one oval per row. Strongly

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