Antecedents and Benefits of the Preferred Customer Status: a Case Study at Europe’s Leading Trailer Manufacturer
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Keywords: Supplier satisfaction, Preferred customer status, Preferential treatment, Construction industry, Partnerships, Best value procurement, Quantifiable
By conducting a dual perspective multiple case study with company X and three of its strategic suppliers, a variety of antecedents and benefits of the
It is determined by the value or quality of its previous actions (Stern et al., 2014, p. These actions add up and form an image of the company. There is little literature on
Once again, organisational proximity and technological proximity might influence the buyer-supplier relationship and preferred customer status in
Benefits, antecedents, buyer reputation & status, strategic fit, drivers preferred treatment, buyer-seller relationship, preferred customer status, multiple case study..
Rather than focusing on the benefits and the possibilities of becoming the buying company that every supplier wants to serve, ut explains that a preferred customer
Antecedents, Benefits and History Development of the Preferred Customer Status in a Buyer- supplier Relationship: a Multiple Case Study at Accell Nederland BV and
This paper helped identifying the antecedents and benefits of the preferred customer status by executing a multiple case study with a dyadic interview set -up to be able to