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Managing the volunteer organization : strategies to recruit, content, and retain volunteers

Boezeman, E.J.

Citation

Boezeman, E. J. (2009, February 19). Managing the volunteer organization : strategies to recruit, content, and retain volunteers. Retrieved from https://hdl.handle.net/1887/13572

Version: Not Applicable (or Unknown)

License: Licence agreement concerning inclusion of doctoral thesis in the Institutional Repository of the University of Leiden

Downloaded from: https://hdl.handle.net/1887/13572

Note: To cite this publication please use the final published version (if applicable).

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Proefschrift

ter verkrijging van

de graad van Doctor aan de Universiteit Leiden,

op gezag van Rector Magnificus prof.mr. P.F. van der Heijden, volgens besluit van het College voor Promoties

te verdedigen op donderdag 19 februari 2009 klokke 16.15 uur

door

Edwin Johannes Boezeman geboren te Dordrecht

in 1977

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Managing the volunteer organization

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Referent Prof. Dr. T. R. Tyler (New York University) Overige leden Prof. Dr. E. van Dijk (Universiteit Leiden)

Prof. Dr. H. van der Flier (Vrije Universiteit Amsterdam) Prof. Dr. J. M. D. Koster (Nyenrode Business Universiteit) Dr. J. W. M. van Breukelen (Universiteit Leiden)

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Managing the volunteer organization

Contents

1.) Introduction: Theory, overview of chapters, summary and conclusions 1 Empowering the volunteer organization 27

2.) Pride, respect, and the work motivation of volunteers 31

General discussion 46

3.) Pride, respect, and the organizational commitment of volunteer workers 51

Study 1 59

Study 2 71

General discussion 86

4.) Anticipated pride and respect in volunteer recruitment 91

Study 1 99

Study 2 107

Study 3 113

General discussion 122

5.) Intrinsic need satisfaction among volunteers versus paid employees 127

General discussion 150

Nederlandse samenvatting (dutch summary) 156 Dankwoord (word of thanks) 176

References 178

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