Resultaten Internal Audit Innovation Workshop

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Resultaten Internal Audit Innovation Workshop

Gebaseerd op innovatieworkshop tijdens het IIA Congres 2018, analyse door Protiviti

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Go Digital Change the Rules

New Tech

• VR-glasses

• Text mining

• Robotics

• Data analytics and RPA

• Extrapolation Digitalize Audit Tasks

• Audit app, so that the auditee can track the audit on-the-fly

• Online helpdesk for audit related questions

• Telephone number for tips

• Audit search-engine, to search by a topic and find the most common issues

• Automate as much of the work as possible

• Make use of an integrated GRC software program

• Remote audits

• Website where the business can submit audit requests

• App which can help interview employees

• Visualize the consequences of risks

Change the Time Scheme

• Real-time auditing

• Agile audit design

• Deep dives and flash visits

• Divide the auditing period into shorter periods of time

• In 24 hours with a sizeable team Change the Process

• Auditors join in the primary process of the company

• No final report, but on-the-go fixing of issues

• Fix the issues together with the business

• Full transparency

• Use right/wrong findings, no scale classifications

• Involve external clients with the audit  increased relevance

• Re-use old findings of audits done before

• Audit by walking around

• Self-assessment prior to the actual audit for more efficient process

• Share best practices between companies

• Use simple, non-auditors, language

• Focus on being innovating/surprising, room to experiment + thinking out of the box for audit teams and break free from the strict standards and frameworks

• Let your client be your auditor

• Perform purely risk-based audits

• No final report, but interim memos to speed up the process

• Show emotions in the process

• Take the auditee outside of the company Change the Costs

• Let the customer decide what the audit is worth to them

• Come up with cheap standardized audits

• Pay by finding

• Perform audits outside of office hours

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Communicate Differently Change the People

Visualize the results

• Presentations instead of a report

• Visual reporting (movie/pictures)

• No more written reports

• Vlog audits/youtube audits

• Google maps kind of overview of the organization

• Create final report in newspaper format Increase Engagement

• Write the report together with your client

• Interactive presentations

• Gamification

• Do not present recommendations, it’s the business’ own responsibility

• Guest presenters during closing meetings

• Bring flowers to closing meeting, focus on the good not the bad

• Present the findings publicly and openly, with names of employees and all (Naming & Shaming)

• Use foul language to spark interest

• Report findings on Twitter

• Make top management nervous, create the need Less is more

• Report top 5 of findings

• Present one key finding only

• One pager report Listen to the client

• Free format reports (tailored to the customer’s demand)

Change team composition

• Involve “child counsel” in the audit, group of +/- 6 children of 12-13 years old

• Audit work is performed by department manager who presents findings himself

• Dedicated teams of 2 persons

• Exchange auditors with other companies

• Switch roles, AuditeeAuditor

• Exchange audit specialists between entities and countries

• Give the involved employees a rating

• Multidisciplinary teams

• Talk with unexpected auditees (coffee lady etc.)

• Students as auditors (internship)