Master Thesis Defense
When Humorous Advertising Elicit Inferences of
Manipulative Intent
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Theoretical and Practical Relevance
• Some level of attention is necessary for persuasion (MacInnis and Jaworski
1989) and humor is a popular and effective attention-getting tactic
• Benefits concerning increased processing attention on advertisement
effectiveness are well established in literature (Cialdini, Petty, and Cacioppo 1981; Petty, Cacioppo and Schumann 1983)
• However, increased processing attention can also lead to consumers making
inferences of manipulative intent (Campbell 1995), resulting in resisting persuasion (Greenwald and Leavitt 1984)
• Extensive research regarding effect of humor on attention, attitudes,
comprehension, etc. (Eisend 2009) but far less on intentions of the advertiser
• New insights that help explain the persuasiveness of humor and help advertisers
make a choice between advertising appeals
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Central Research Question
•
What is the effect of a humorous ad on consumers’ inferences of
manipulative intent compared to a serious ad?
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Additional (mediation) Research Questions
•
What is the effect of a humorous ad compared to a serious ad on
consumers’ depth of information processing?
•
How does the depth of information processing generated by the type of ad
mediate the effect of the advertisement on consumers’ inferences of
manipulative intent?
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Conceptual Model and Hypotheses Explained
› H
1:
Consumers will make more inferences of manipulative intent when exposed
to a humorous ad than when exposed a serious ad
• Campbell’s (1995) study suggested that the use of an attention-getting tactic,
which increases processing attention, arousal and involvement, is likely to lead to consumers making inferences of manipulative intent
› H
2:
Depth of information processing will be higher when consumers are
exposed to a humorous ad than when exposed to a serious ad
• Information processing depth: the amount of effort that consumers might
devote to thinking while and after being exposed to a persuasive message (Petty and Wegener 1999)
Cognitive Response Model (Greenwald 1968)
› H
3:
Consumers’ inferences of manipulative intent will be higher when depth of
information processing is high compared to when it is low
• A consumer is likely process a humorous ad through the central route, leading
to higher chance of making inferences of manipulative intent
Elaboration Likelihood Model (Petty and Cacioppo 1984)
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Research Design
• The experiment followed a 2-conditions (serious advertising vs. humorous
advertising) between-subjects design
• Independent variable type of advertisement: manipulated by randomly
assigning participants to one of the experimental conditions
• Mediating variable depth of information processing and dependent variable
extent of inference of manipulative intent were measured
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Participants
• 110 participants in total; 6 of the participants were deleted; 104 participants left
in the analyses; humorous ad viewed by 57 participants, serious ad viewed by 47 participants
• Majority: female; between 20 and 30 years old; European; highest level of
education reached was a bachelor’s degree
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Procedure / Measures
• Commercials were placed in between a 4-minute BBC documentary about
sharks; after 2 minutes participants saw a decoy ad plus the condition ad
• After the documentary participants were asked to:
Write down any thoughts, ideas, and feelings they had about the target ad
Answer an inference of manipulative intent scale (α=.91)
Answer a manipulation check scale (α=.79)
Answer questions about the documentary
Answer control measure scales for mood (α=.88) and distraction
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Coded Variables from Thought Listings
• Information processing depth score
• Processing depth category
• Thought valence score
• Amount of thoughts listed
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Manipulation Check
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Mediation Analysis
Results of Analyses
Participants rated the
humorous Audi commercial significantly more humorous (M = 4.82) than the serious Audi commercial (M = 3.36),
t(102) = -5.70, p = .00
Model 1: hypothesis one was supported
Model 2: hypothesis two was supported
Model 3: hypothesis three was not supported
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Further Tests
Results of Analyses
Mean Inference of Manipulative Intent Scores
Significant main effect of type of advertisement on inference of manipulative intent, F(1,103)= 5.41, p= .02, but no significant main effect of processing depth category on inference of
manipulative intent, F(1,103) = 2.28, p= .13
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Theoretical Implications
• This study contributes to the growing literature concerning the negative side of
humor
Humorous advertising can generate more inferences of manipulative intent
than serious advertising
• Confirmation of findings on information processing literature
Attention and arousal generated by humor do increase consumers’ effort
devoted to processing persuasive communication
• Expected role of information processing depth not confirmed
Result not in line with previous studies; difference in processing
manipulation
• Overall, inference of manipulative intent is influenced by type of ad and thought
valence and is not influenced by depth of thoughts nor amount of thoughts
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Managerial Implications
• Humorous advertising increases attention and processing of persuasive message
but also inferences of manipulative intent
• Pay close attention to strength of the arguments presented in the advertisement
Valence of thoughts depends on the quality/strength of arguments
Positive thoughts reduce inferences of manipulative intent
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Future Research
• More in depth study to understand the relationship between information
processing depth and the extent of inference of manipulative intent
• Explore moderating effects of thought valence and amount of thoughts