Transformative effects of social media: How patients’ use of social media affects roles and relationships in healthcare

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University of Groningen

Transformative effects of social media

Smailhodzic, Edin

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Publication date:

2018

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Smailhodzic, E. (2018). Transformative effects of social media: How patients’ use of social media affects

roles and relationships in healthcare. University of Groningen, SOM research school.

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524380-L-st-Edin-SOM

Processed on: 18-9-2018 Processed on: 18-9-2018 Processed on: 18-9-2018 Processed on: 18-9-2018

1. Certain types of social media enabled interactions, particularly focused on personal health among chronic disease patients, enable healthcare providers’ transition from solution shops to facilitated user networks (Stabell & Fjeldstad, 1998) (Chapter 3).

2. The type of social media matters for the nature of interactions in healthcare. For example, communication between patients and healthcare providers is more likely to take place on social networking sites (Chapter 3).

3. An increase in online communication among socially isolated groups will lead to more frequent offline interactions (Chapter 4).

4. The interplay between technology and type of medical condition matters for social media affordances. Brain injury patients associate with their peers online whereas diabetes patients associate with the online content (Chapter 4).

5. Communicating with patients about their online experiences extends doctors’ knowledge about patients’ medical conditions (Chapter 5).

6. Online emotional support will increase patients’ mutual relatedness (Chapter 6).

7. Contrary to recent findings, online patient-to-patient interactions with focus on emotional support actually improves the patient-doctor relationship, in terms of trust and joint decision making (Chapter 6).

8. The old religious proverb “It’s better to give than to receive” applies to patients’ use of social media in healthcare (Chapter 6).

9. It takes a PhD journey to really understand what Albert Einstein allegedly said “If we knew what it was we were doing, it would not be called research, would it?”.