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HAVING,  GIVING  &  TAKING  

BIG  DATA  ON  THE  RELATIONSHIP  BETWEEN  SOCIAL  CLASS  AND  

PROSOCIAL  BEHAVIOR  

 

In  the  current  research  it  is  examined  how  social  class  is  related  to  prosocial  behavior.   Whereas  previous  research  has  found  inconsistent  results  using  experimental  lab  settings  and   survey  approaches,  we  analysed  actual  lending  and  borrowing  behavior  in  a  natural  setting.   Study   1   (N=16.251)   found   that   there   is   no   meaningful   relation   between   social   class   and   lending.   Study   2   (N=98),   combined   behavioral   data   with   survey   data   and   found,   contrastingly,  that  higher  social  class  is  associated  with  more  lending.  Higher  social  class  was   also   associated   with   more   borrowing.   We   conclude   that   the   theoretical   field   on   prosocial   behavior   highly   benefits   from   a   more   natural   research   approach.   Statistical   challenges   regarding  analysing  big  data  are  discussed.  

           

Student  name:  Mayra  Kapteyn  

Student  number:  10002758  

Supervisor:  Gerben  van  Kleef  

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Participative  societies  thrive  on  prosocial  behavior.  People  help  each  other  out  by   sharing,  volunteering  and  many  other  kinds  of  behavior  that  are  intended  to  benefit  

another.  They  do  this  either  because  it  brings  them  some  kind  of  reward  in  exchange  and/or   because  they  feel  an  empathetic  and  compassionate  response  to  someone  else’s  need   (Batson  &  Shaw,  1991).  Helping  somebody  brings  prosperity  for  the  other,  but  how  does   one’s  own  prosperity  relate  to  the  willingness  to  help  the  other?  Do  people  who  have  more,   give  more,  or  is  it  the  other  way  around?  

In  this  research  project  we  assessed  how  social  class  is  related  to  prosocial  behavior.   Social  class  can  be  measured  by  material  resources,  such  as  education  (Snibbe  &  Markus,   2005),  income  (Kraus  &  Keltner,  2009)  and  occupational  status  (Oakes  &  Rossi,  2003),  as  well   as  social  class  rank,  which  is  a  subjective  perception  of  rank  in  comparison  to  others  (Kraus,   Piff  &  Keltner,  2009).  Different  social  classes  experience  different  levels  of  opportunity,   which  shapes  the  way  they  think  (Johnson  &  Kreuger,  2006).  We  will  explain  how  these   cognitions  differ  and  how  that  might  impact  prosocial  behavior.    

Two  viewpoints  suggest  contrasting  hypotheses  regarding  social  class  and  prosocial   behavior.  First,  the  negative  relation  hypothesis  stems  from  the  social  cognitive  theory  of   class  (Kraus,  Piff,  Mendoza-­‐Denton,  Rheinschmidt  &  Keltner,  2012),  which  suggests  that   lower  class’  act  more  prosocial  than  upper  class  individuals  because  they  are  more  attuned   to  their  environment  (Piff,  Kraus,  Côté,  Cheng  &  Keltner,  2010).  Contrastingly,  a  positive   relation  hypothesis  stems  from  the  concept  of  Noblesse  Oblige.  This  viewpoint  predicts  that   prosocial  behavior  is  higher  among  upper  class  individuals  because  their  relative  cost  of   helping  is  lower  in  comparison  to  lower  class  individuals  (Dovidio,  Piliavin,  Schroeder  &   Penner,  2006;  Batson  &  Shaw,  1991).

Negative  relation  hypothesis:  Social  class  and  Contextualism  

Recent  research  has  suggested  that  there  are  cognitive  differences  between  lower   and  upper  class  individuals  that  influence  people’s  prosocial  behavior  (Piff  et  al.,  2010).   Lower  class  individuals  are  suggested  to  have  a  more  contextual  social  cognition,  which   means  they  draw  on  external  forces  to  explain  personal,  social  and  political  events  (Kraus  et   al.,  2012).  This  contextual  thinking  implies  paying  a  lot  of  attention  to  other  people’s  

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social  cognition  generate  behavior  that  is  highly  influenced  by  other  people.  Upper  class   individuals,  on  the  other  hand,  tend  to  have  what  is  called  a  solipsistic  relation  to  the  outside   world  (Kraus  et  al.,  2012).  This  refers  to  an  individualistic  orientation  to  the  environment,   motivated  by  internal  states,  goals  and  emotions.  It  implies  a  higher  sense  of  personal   control  over  one’s  life  outcomes.    

Indeed,  in  comparison  to  their  upper  class  counterparts,  lower  class  individuals  are   more  dependent  on  their  external  world  for  their  personal  outcomes  (Argygle,  1994),  and   experience  less  control  over  their  lives  (Johnson  &  Krueger,  2006;  Lachman  &  Weaver,   1998).  This  lack  of  personal  control  drives  lower  class  individuals  to  explain  success  to   situational  factors,  while  upper  class  individuals  attribute  success  to  internal  traits  (Kraus  et   al.,  2009).    

This  reduced  sense  of  personal  control  and  dependency  on  other  people  (Kraus  et  al.,   2009)  may  entice  lower  class  people  to  engage  more  with  one  another.  In  personal  

interactions,  lower  class  individuals  show  a  more  socially  engaged  non-­‐verbal  style  than   upper  class  individuals,  who  show  relatively  more  impolite  behaviors  such  as  self-­‐grooming   (Kraus  &  Keltner,  2009).  It  is  theorised  that  due  to  lower  class’  reduced  sense  of  personal   control,  they  think  in  a  contextual  way,  leading  them  to  be  socially  engaged.  

Consequentially,  their  contextual  cognition  may  result  in  them  being  more  helpful  towards   other  people  (Piff  et  al.,  2010;  Kraus  et  al.,  2012).  

The  question  remains  if  lower  class’  contextual  focus  leads  them  to  be  more  prosocial   than  upper  class  individuals.  Research  on  prosocial  behavior  has  shown  that  lower  class   individuals  are  better  at  judging  other  people’s  emotions,  signifying  more  empathic  accuracy   (Kraus,  Côté  &  Keltner,  2010).  They  also  report  higher  levels  of  compassion  in  response  to   seeing  someone  else  suffering,  which  is  also  reflected  in  their  decreased  heart  rate,  a   symptom  associated  with  feeling  compassion  (Stellar,  Manzo,  Kraus  &  Keltner,  2012).  This   enhanced  empathetic  accuracy  and  feelings  of  compassion  may  lead  lower  class  individuals   to  act  more  prosocially  than  upper  class  individuals.  

To  examine  this  hypothesis,  Piff  et  al.  (2010)  conducted  four  studies  and  found   evidence  that  social  class  is  negatively  related  to  displays  of  prosocial  behavior.  However,  

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behavior.  The  measures  of  prosocial  behavior  are  either  attitude  measures  (Study  2)  or   experimental  measures  in  a  lab  setting  (Study  1,  3  and  4).  We  will  address  each  study  and   explain  how  these  measures  lack  external  validity.  

In  Study  1,  Piff  et  al.  (2010)  found  that  subjective  social  rank  is  related  to  decreased   generosity  in  the  Dictator  Game.  The  Dictator  Game  is  an  adequate,  highly  controllable   measure  of  prosocial  behavior.  It  is  however  a  very  simplified  reconstruction  of  reality,   because  the  situation  depicted  the  Dictator  Game  –having  to  distribute  points  between   oneself  and  a  stranger-­‐  is  one  that  does  not  (often)  present  itself  often  in  real  life.  Therefore,   additional  methods  using  measures  closely  related  to  real  life  is  needed.  

Second,  they  found  that  manipulated  social  rank  and  income  negatively  predict   attitudes  on  the  amount  of  money  people  should  donate  to  charity.  This  attitudinal  measure   is  flawed  because  it  does  not  control  for  social  desirability  bias  (Randall  &  Fernandes,  1991).   This  is  a  serious  problem  to  validity  because  different  social  classes  may  be  more  or  less   triggered  to  respond  socially  desirable.  Especially  lower  class  individual’s  contextual  

cognition  (Kraus  et  al.,  2012)  may  make  them  more  susceptible  to  social  desired  responding   because  they  may  be  more  attuned  to  leaving  a  good  impression  with  others.  The  second   problem  with  the  attitudinal  measure  is  that  attitudes  generally  don’t  predict  behavior  very   well:  only  when  the  timing,  context,  action  and  target  of  the  attitude  measure  and  the   behavior  are  similar  (Ajzen  &  Fishbein,  1977).  In  Study  2,  prosocial  behavior  is  measured  by   the  question  “what  portion  of  one’s  salary  should  be  allocated  to  charitable  donations”.   Because  there  are  no  real  costs  involved,  answering  this  question  in  a  prosocial  manner  is   much  easier  said  than  done,  so  the  action  in  the  attitude  measure  does  not  resemble  the   actual  action.  Therefore,  the  measured  attitudes  on  donations  arguably  do  not  predict  class-­‐ driven  behavior  well.  

Third,  Piff  et  al.  (2010)  reported  a  negative  relationship  between  social  class  and   prosocial  behavior,  mediated  by  egalitarian  values.  However,  they  assessed  prosocial   behavior  using  the  Trust  Game,  which  is  not  a  valid  measure  of  prosocial  behavior.  The   participant  namely  allocates  points  to  another  participant,  while  the  other  participant  has   the  chance  to  return  the  favour  with  increased  value  of  the  points.  This  task  does  not   measure  prosocial  behavior;  rather,  it  measures  whether  participants  choose  a  risky,  

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cooperative  but  potentially  rewarding  strategy,  or  a  safe  individualist  strategy,  with  less   potential  rewards.  Prosocial  behavior  is  defined  as  behavior  intended  to  benefit  the  other   (Brief  &  Motowidlo,  1986),  but  in  this  case,  the  ultimate  intention  of  the  participant  may  just   be  to  receive  the  maximum  points  for  themselves.  Upper  class’  solipsistic  cognitions  may   lead  them  to  choose  a  more  individualistic  strategy,  but  that  does  not  mean  they’re  less   prosocial.  Therefore,  this  is  not  an  accurate  measure  of  prosocial  behavior.  

Fourth  and  finally,  it  was  reported  that  compassion  moderates  the  negative  

relationship  between  social  class  and  helping  behavior.  This  experiment  was  the  only  explicit   behavioral  measure  used  in  this  research.  The  measure  of  prosocial  behavior  was  the  time   the  participant  took  to  help  a  female  confederate  who  arrived  late  to  do  her  task.  This   measure  is  biased  by  social  norm  rigidity,  because  the  help  recipient’s  distress  (and  thus,   need  for  help)  is  a  direct  consequence  of  her  own  lack  of  punctuality.  Lack  of  punctuality  is   something  people  can  disapprove  strongly  of,  especially  towards  women  (Kanekar  &  Vaz,   1993).  Bowles  and  Gelfand  (2010)  found  that  when  a  low-­‐status  individual  (operationalised   as  “lacking  a  high-­‐status  track  record”,  as  is  the  case  with  the  confederate)  violates  a  norm,   upper  class  individuals  punish  more  heavily  than  lower  class  individuals.  In  a  subsequent   study,  they  found  that  men  are  more  eager  to  punish  female  norm  violators  than  male  norm   violators.  These  findings  seriously  question  the  conclusion  drawn  by  Piff  et  al.  (2010),  

because  the  supposedly  direct  effect  of  social  class  on  prosocial  behavior  may  be   confounded  by  norm  rigidity  towards  the  female,  norm-­‐violating  confederate.  

Thus,  although  Piff  et  al.  (2010)  may  have  a  solid  theoretical  background  to  

hypothesize  that  social  class  inhibits  prosocial  behavior,  their  measures  of  prosocial  behavior   lack  external  validity.  The  Dictator  Game  in  Study  1  is  accurate  but  simplified,  the  measure  in   Study  2  is  merely  an  attitude  measure,  study  3  measures  strategy  instead  of  helping  and  the   measure  in  study  4  is  confounded  by  norm  rigidity.  These  flawed  measures  of  prosocial   behavior  imply  that  these  experimental  results  may  not  be  valid  in  the  real  world.  Therefore,   we  cannot  conclude  on  a  negative  relation  between  social  class  and  prosocial  behavior.  

Positive  relation  hypothesis:  Noblesse  Oblige  

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being  prosocial  is  higher.  The  higher  the  cost  compared  to  rewards,  the  lower  the  probability   that  somebody  will  help  (Dovidio  et  al.,  2006;  Batson  &  Shaw,  1991).  So  simply  because   lower  class  individuals  have  relatively  less  to  give,  they  may  act  less  prosocial  than  upper   class  individuals.  

Korndörfer,  Egloff  and  Schmukle  (2015)  tested  whether  there  is  a  positive  or  a   negative  relation  between  social  class  and  prosocial  behavior.  They  conducted  eight  survey   studies  and  reported  mixed  results.  For  example,  Study  1,  which  was  conducted  in  Germany,   reported  no  significant  relationship  between  social  class  and  relative  amount  of  money   spent  on  charity  among  donating  households.  Contrastingly,  Study  2,  which  was  conducted   in  the  U.S.,  reported  a  negative  relationship  between  social  class  and  relative  amount  of   money  spent  on  charity  among  donating  households.  Then  Study  3  –also  using  U.S.  data  on   donating-­‐  reported  a  positive  relationship.  Studies  4  (conducted  in  Germany)  and  5  

(conducted  in  the  US)  also  reported  positive  relationships  between  social  class  and  reported   volunteering.  The  results  from  Study  6  reported  a  meaningless  (b=.06)  but  significant  

positive  association  between  social  class  and  volunteering,  among  37.000+  participants   internationally.  Study  7  found  a  significant  positive  association  between  objective  social  class   and  everyday  helping,  but  no  significant  association  between  subjective  social  class  and   everyday  helping.  Study  8  found  a  significant  positive  relationship  between  social  class  and   allocated  points  in  the  Trust  Game.  These  results  are  not  consistent,  but  seem  to  point  in  the   direction  that  there  is  a  positive  relationship  between  social  class  and  prosocial  behavior,   contrary  to  the  findings  from  Piff  et  al.  (2010).    

However,  the  methodology  used  in  this  study  also  lacks  external  validity.  Seven  out  of   eight  studies  conducted  were  survey  measures.  Survey  measures  on  past  behavior  (such  as   volunteering  and  donating  behavior)  are  biased  by  socially  desirable  responding  and  recall   bias  (Coughlin,  1990;  Randal  &  Fernandes,  1991).  Especially  prosocial  behavior  is  sensitive  to   social  desirability  bias  because  prosocial  behavior  is  very  socially  desired  in  definition.   Therefore,  survey  measures  are  not  adequate  measures  of  prosocial  behavior.  

The  only  behavioral  measure  used  in  this  research  is  the  Trust  Game  in  Study  8,   which  (as  described  above)  measures  behavior  intended  to  benefit  the  self,  not  the  other.  So   in  eight  studies,  none  of  the  measures  of  prosocial  behavior  contain  actual  behavior.  

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Therefore,  these  results  don’t  provide  sufficient  evidence  that  there  is  a  positive  relation   between  social  class  and  prosocial  behavior,  or  to  state  that  the  negative  relation  hypothesis   from  Piff  et  al.  (2010)  is  invalidated.  There  is  behavioral  research  needed  in  a  natural  setting   in  order  to  assess  a  valid  relation  between  social  class  and  prosocial  behavior.  

Current  Research  

The  current  literature  on  social  class  and  prosocial  behavior  has  used  only  

experimental  or  survey  data,  but  no  behavioral  data  in  a  natural  setting,  and  therefore  it   may  not  be  valid  in  the  real  world.  Therefore,  we  tested  whether  social  class  is  positively  or   negatively  related  to  prosocial  behavior  with  actual  behavioral  measures  in  a  natural  setting.   We  tested  if  participant’s  social  class  is  associated  with  lending  household  items  through  an   online  sharing  platform  called  Peerby.  Hypothesis  1a  is  that  social  class  is  negatively  

associated  with  lending  and  hypothesis  1b  is  that  social  class  is  positively  associated  with   lending.  

Balancing  Giving  and  Taking  

Aside  from  the  lack  of  behavioral  measures,  another  missing  element  in  the  current   literature  regarding  social  class  and  prosocial  behavior  is  the  balance  between  giving  and   receiving  help.  Thus  far,  we  have  a  unilateral  understanding  of  prosocial  behavior,  because   we  only  have  information  on  how  much  people  give,  and  none  on  how  much  people  take.   The  social  cognitive  theory  on  social  class  (Kraus  et  al.,  2012)  predicts  that  upper  class   individuals  experience  more  personal  control  and  are  therefore  less  attuned  to  their  

environment.  This  may  have  different  implications  for  requesting  help.  Hypothesis  2a  is  that   upper  class’  elevated  sense  of  personal  control  (Johnson  &  Krueger,  2006;  Kraus  et  al.,  2009)   reduces  their  tendency  to  ask  for  help  because  of  elevated  levels  of  individualism  (see  Kraus   et  al.,  2012).  Contrastingly,  and  alternative  explanation  is  that  upper  class’  elevated  sense  of   personal  control  triggers  assertiveness  –  not  being  afraid  to  ask.  Following  this  reasoning,   hypothesis  2b  is  that  higher  social  class  is  associated  with  asking  for  help  more  often.    

By  combining  the  measures  between  giving  and  receiving  help,  we  can  get  a  sense   whether  there  is  truly  a  relation  between  social  class  and  prosociality,  or  that  there  is  only  a   relation  between  social  class  and  activity  on  Peerby.  Namely,  if  upper  or  lower  social  class  

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individuals  would  both  borrow  and  lend  more  than  the  other,  it  wouldn’t  necessarily  mean   that  they  are  more  prosocial  –  it  could  also  just  mean  that  they  are  more  participative  on   Peerby.  Therefore,  we  tested  the  relation  between  social  class  and  a  prosociality  ratio  of   lending  minus  borrowing.  Hypothesis  3a  is  that  the  relationship  between  social  class  and   prosocial  behavior  upholds  when  subtracting  borrowing  behavior  from  lending  behavior.   This  would  signal  strong  differences  in  prosociality  among  social  classes.  Contrastingly,   hypothesis  3b  is  that  there  is  no  relation  between  social  class  and  prosociality  when   subtracting  borrowing  behavior  from  lending  behavior.  This  would  signal  that  a  difference   between  social  classes  may  be  due  to  different  levels  of  activity  on  the  Peerby  platform,  and   not  due  to  a  difference  in  prosociality.      

In  the  second  study,  in  order  to  validate  that  self-­‐report  measures  are  indeed  

inadequate  measures  of  prosocial  behavior,  we  also  assessed  how  the  self-­‐report  measures   on  borrowing  and  lending  relate  to  the  behavioral  measures  on  borrowing  and  lending.   Therefore,  hypothesis  4  is  that  there  is  a  low  correlation  between  self-­‐report  lending  and   actual  lending,  and  hypothesis  5  is  that  that  there  is  a  low  correlation  between  self-­‐report   borrowing  and  actual  borrowing.  

Study  1  uses  a  large  dataset  (N=16.251)  in  order  to  assess  robust  general  findings  on   the  relations  between  social  class,  borrowing,  lending  and  prosociality  ratio.  We  measured   social  class  by  combining  average  street  income  and  average  house  value  of  the  participant’s   street.  In  Study  2,  we  enriched  the  street  level  social  class  measures  and  behavioral  data   from  Peerby  with  survey  data  on  income,  age,  gender  and  self-­‐reported  borrowing  -­‐and   lending.    

Study  1  

In  study  1,  big  data  is  used  to  assess  if  social  class  is  positively  or  negatively  related  to   lending  (hypothesis  1)  and  borrowing  (hypothesis  2)  on  the  Peerby  platform.  Third,  we   tested  if  the  relation  between  social  class  and  lending  would  uphold  when  subtracting   borrowing  from  the  lending  score.  

The  behavioral  data  is  gathered  from  Peerby,  an  online  sharing  platform  where   neighbors  lend  each  other  household  items  for  free.  Peerby  saves  button  clicks  on  the  

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website  and  app  onto  their  database.  The  measure  of  lending  is  somewhat  determined  by   what  objects  people  have  in  their  homes,  so  it  is  important  that  these  are  not  luxury  items   that  only  upper  class  individuals  possess.  The  most  requested  items  on  Peerby  are:  (1)  drill,   (2)  ladder,  (3)  standing  tables,  (4)  bike,  (5)  trailer  and  (6)  car.  There’s  no  way  of  knowing   what  items  participants  exactly  have  in  their  home,  but  the  top  items  clearly  aren’t  exclusive   to  higher  social  classes.  Therefore,  it  should  not  confound  the  measure  of  prosocial  

behavior.    

Method   Participants  

A  dataset  containing  92.679  participants  was  provided  by  Peerby.  49.182  participants   were  excluded  because  of  missing  values  for  all  of  the  social  class  measures,  namely  a)  they   did  not  provide  their  full  6-­‐digit  zip  code  area  or  b)  there  was  no  data  on  income  or  house   value  available  for  their  specific  zip  code  area.  To  account  for  the  high  number  of  people   who  just  signed  up  for  Peerby  to  ‘take  a  look  around’,  we  selected  members  who  at  least   lent  out  once.  After  excluding  inactive  members,  16.167  active  members  were  left  in  the   dataset.  These  participants  were  members  for  510.36  days  on  average  (SD  =  273.67).   Procedure  

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The  Peerby  platform  works  demand  based:  when  someone  needs  something,  they   send  out  a  request  to  their  neighbors  with  a  personal  message,  see  Figure  1.  The  receiver  of   the  message  can  then  click  ‘Help  neighbor  X’;  ‘Not  now’  or  ‘I  don’t  have  it’.  If  someone  clicks   “Help  neighbor  X”,  the  two  neighbors  enter  a  chat  page  where  they  can  make  arrangements   to  pick  up  the  item.  As  there  are  often  more  than  one  neighbor  offering  the  item,  the  

requesting  neighbor  chooses  one  of  the  offering  neighbors,  then  picks  the  item  up  at  their   home  address  and  returns  it  after  use.    

Measures  

Lending.    Lending  was  measured  by  the  total  number  of  ‘Help’  clicks  per  member,  see   Figure  1.  This  is  the  total  number  of  help  clicks  on  both  the  app  and  the  web  platform  (M  =   4.20,  SD  =  7.37).  The  recipient  sees  the  date,  a  photograph  of  the  requester,  the  distance  to   the  recipient,  their  name,  the  item  that  they  need  and  a  personal  message  they  provide.   They  can  choose  to  click  ‘Help’;  ‘Not  now’  or  ‘I  don’t  have  it’.  There  is  also  a  flag  button,  in   case  the  request  is  inappropriate  or  unwanted.  

Borrowing.    Requested  help  was  measured  by  the  total  amount  of  requests  the  participant   has  placed  on  the  website,  see  Figure  2.  In  order  to  request  an  item  on  the  Peerby  platform,   the  participant  describes  the  item  that  they  need  and  a  short  story  to  describe  what  they   need  it  for  (see  Figure  2).  Then  Peerby  sends  the  request  to  max.  250  of  the  participant’s   neighbors.  It  is  communicated  that  people  receive  an  offer  from  their  neighbors  in  thirty   minutes  on  average.  The  average  total  number  of  borrowing  is  1.42  times  (SD  =  2.27).  

 

       

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  FIGURE  2.  A  PEERBY  REQUEST  FORM  

Prosociality  index.    A  prosociality  index  was  computed  by  standardizing  borrowing   and  lending,  and  then  subtracting  borrowing  from  lending.  Thus  the  higher  the  score,  the   more  prosocial  the  behavior  on  Peerby.  

Social  Class.    Social  class  was  measured  by  standardizing  the  average  income  and  the   average  house  value  in  the  participant’s  street.  These  two  variables  are  highly  correlated,   r(7550)=.68,  p<.001,  thus  predict  social  class  reliably.  If  one  of  the  two  values  was  missing,   only  the  other  variable  was  used  as  proxy  for  social  class.  There  was  more  data  available  on   income  (N=16167)  than  on  house  value  (N=7550).    

This  data  is  obtained  from  the  Dutch  national  databank  (CBS,  2012),  who  published  it   as  customized  data  by  the  request  of  Sinfore  and  the  Jan  van  Es  Institute.  House  value  is  only   published  when  there  are  at  least  20  venues  in  the  6-­‐digit  zip  area,  rounded  off  and  reported   in  units  of  thousand.  The  average  income  is  only  published  when  there  are  at  least  10  

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average  monthly  income  was  below  the  minimal  (€500)  or  above  the  maximum  (€10.000)   value,  the  minimal  (€500)  or  maximum  (€10.000)  value  was  reported.  

Results  

The  first  step  was  to  assess  how  social  class  relates  to  prosocial  behavior.  Hypothesis   1a  was  that  higher  social  class  is  associated  with  less  lending  (see  Piff  et  al.,  2010),  while   hypothesis  1b  predicted  a  positive  relation  between  social  class  and  lending  (see  Korndörfer   et  al.,  2015).    

Due   to   the   non-­‐parametric   distribution   of   the   data,   we   ranked   the   values   and   computed  Spearman’s  Rho  correlation.  Table  1  shows  that,  supporting  the  positive  relation   hypothesis,  a  very  weak  but  significant  positive  relationship  was  found  between  social  class   and  prosocial  behavior.  Hypothesis  2a  was  that  social  class  would  be  negatively  associated   with  social  class,  while  hypothesis  2b  predicted  a  positive  association.  We  found  that  higher   social  class  was  associated  with  less  borrowing,  therefore  confirming  hypothesis  2a.  We  thus   confirmed  hypothesis  3a,  which  suggested  that  the  found  relationship  between  social  class   and   prosocial   behavior   is   indeed   caused   by   higher   prosocial   behavior   among   upper   class   individuals,  and  not  by  increased  Peerby  activity  overall.    

Table  1  

Spearman’s  rho  Correlations  between  measures,  (N)  

Measure   Lending   Borrowing   Prosociality  ratio  

Social  Class   .03*  (16251)   -­‐.04*  (16251)   .05*  (16251)   Note.  *p<.001  

Although   these   results   suggest   significant   relations,   the   coefficients   are   extremely   weak.  The  explained  variance  of  social  class  on  lending  is  only  ρ2=.001,  and  the  explained  

variance  of  social  class  on  prosociality  is  ρ2=.003.  Therefore,  we  cannot  conclude  there  is  a   meaningful  relationship  between  social  class  and  prosocial  behavior.  

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In  Study  1,  we  did  not  find  a  meaningful  relationship  between  social  class  and   prosocial  behavior.  This  indicates  that  either  the  assumed  relationship  between  social  class   and  prosocial  behavior  is  non-­‐existent  in  a  natural  setting,  or  that  the  relationship  is  more   complex  than  could  be  measured  in  this  research  design.    

In  the  current  study,  it  was  impossible  to  account  for  demographic  data  such  as   gender  and  age.  Moreover,  we  could  not  assess  participant’s  social  class  directly,  but  used   proxy  data  from  the  street  the  participant  lived  in.  Additional  research  is  needed  to  verify   the  quality  of  the  social  class  measure  and  to  control  for  age  and  gender.  That  way  we  can   draw  conclusions  on  the  relation  between  social  class  and  prosocial  behavior.  

Study  2  

Our  second  study  investigated  the  relationship  between  social  class  and  borrowing   and  lending  among  a  smaller  sample  of  Peerby  members,  with  direct  measures  of  income,   education  level,  age  and  gender.  However,  unfortunately,  we  weren’t  able  to  control  for  age   and  gender  because  the  data  did  not  meet  parametric  assumptions.  

Taking  the  results  of  Study  1  in  account,  we  predicted  that,  following  hypothesis  1b,   higher  social  class  would  be  associated  with  more  lending  and  borrowing.  The  findings  in   Study  one  also  set  direction  for  the  second  hypothesis,  namely  that  higher  social  class  would   be  associated  with  less  borrowing.  Third,  we  expected  that  following  hypothesis  3a,  the   relation  between  social  class  and  lending  would  uphold  when  accounting  for  borrowing   behavior.    Fourth,  we  hypothesized  that  self-­‐report  measures  on  lending  would  weakly   correlate  with  actual  lending.  Similar  to  that  account,  our  fifth  hypothesis  was  that  self-­‐ report  measures  on  borrowing  would  be  weakly  correlated  with  actual  borrowing.      

Method  

Participants.  Participants  are  members  of  Peerby  who  responded  to  a  survey   regarding  participation  on  sharing  platforms,  conducted  by  Stipo  (N=  180).  Stipo  is  a   consultancy  firm  that  published  a  report  on  participative  Internet  Platforms  (Stipo,  2015).   Participants  were  contacted  through  e-­‐mail  and  asked  to  complete  a  58  item  survey  on  their   Peerby  behavior.  A  €50  voucher  was  allotted  among  the  participants.  71  participants  were   excluded  because  of  missing  data.  We  also  excluded  11  participants  because  their  lending  

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count  was  above  40,  so  they  were  clear  outliers  who  impacted  results  disproportionately.   Two  of  these  participants  were  employees  of  Peerby  or  Stipo.  This  left  99  participants  in  the   final  analysis  (57  female,  42  male)  who  were  members  for  539.85  days  on  average  (SD  =   262.62).  Participants  ranged  in  age  from  25  to  65  years  old  (M  =  44.09,  SD  =  11.35).  97%  of   the  respondents  reported  a  Dutch  nationality.    

Measures  

Self-­‐report  income  measure.  The  self  report  measure  inquired  “what  is  your  income   level  on  a  yearly  basis”  using  six  categories:  (1)  <€20.000,  (2)  €20.000-­‐€30.000,  (3)  €30.000-­‐ €50.000,  (4)  €50.000-­‐€70.000,  (5)  €70.000-­‐€100.000,  or  (6)  >€100.000.    

This  manner  of  questioning  is  suboptimal  because  it  remained  unclear  whether  it   referred  to  personal  or  household  income,  and  before  or  after  tax  deductions.  However,   because  it  is  not  likely  that  there  is  an  effect  of  social  class  on  the  way  people  respond  to  this   question;  we  assume  that  the  inaccuracy  is  distributed  equally  among  social  classes.  In  order   to  calculate  correlations  using  income  as  a  scale,  participant’s  income  levels  were  recoded   into  numerical  scale  variables  (1)  €18.000*,  (2)  €25.000,  (3)  €40.000  (4)  €60.000,  (5)  €85.000,   and  (6)  €120.000.  Participants  reported  a  median  income  level  of  €40.000.    

Street  income.  The  street  income  measure  was  (similar  to  Study  1)  obtained  from  the   CBS  data  regarding  mean  income  per  month  in  the  participant’s  street  of  residence  (CBS,   2012).  The  mean  monthly  street  income  was  €2840,  with  a  standard  deviation  of  €989.    

In  order  to  assess  the  validity  of  the  income  proxy  measure,  we  calculated  Pearson   correlation  between  the  and  the  self-­‐report  income  measure.  The  correlation  was  moderate,   r(74)=.37,  p<.01.  So  even  though  one  measure  is  direct  and  the  other  indirect,  they  are   moderately  associated  with  each  other.    

Street  house  value.  The  average  street  house  value  was  obtained  from  CBS  data   regarding  average  house  values  per  street,  following  the  same  procedure  to  study  1.  The   average  house  value  was  €212.450  (SD  =  €87.468).    

                                                                                                                          *

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Social  class.  A  composite  measure  of  social  class  was  computed  by  standardizing  the   self-­‐report  income  measure,  the  street  income  measure  and  the  street  house  value  

measure,  then  averaging  the  scores  on  these  three  measures.  If  one  of  the  measures  was   missing,  the  average  of  the  other  measures  was  taken.  A  Crohnbach’s  Alpha  (using  

standardized  values)  of  α=.73  showed  this  composite  of  social  class  was  a  reliable  predictor.     Education  level.  Education  level  was  assessed  using  six  categories:  (1)  lbo  (lower  craft   education),  (2)  vmbo  (high  school),  (3)  mavo  (high  school),  (4)  havo  (high  school),  (5)  vwo   (high  school),  (6)  mbo  (college),  (7)  hbo  (college),  and  (8)  university.  The  median  education   level  was  HBO  (college).    

Interestingly,  education  level  and  self-­‐reported  income  were  not  correlated,   r(96)=.17,  p=.10.  Therefore,  education  level  was  not  combined  with  the  other  social  class   measures  to  represent  social  class.  This  lack  of  reliability  in  using  education  as  a  measure  of   social  class  may  be  explained  by  the  egalitarian  education  model  in  the  Netherlands.  Higher   education  is  government  funded  with  additional  funding  for  lower  class  individuals.  Thus,   even  though  education  has  previously  been  used  as  a  measure  of  social  class  (Snibbe  &   Markus,  2006),  this  measure  may  not  be  valid  in  highly  egalitarian  educational  systems.    

Lending  behavior.  Lending  behavior  was,  similar  to  Study  1,  tracked  by  Peerby.  The   measure  represents  the  total  number  of  times  the  participant  has  clicked  “Help  neighbor  X”,   in  order  to  lend  something  to  another  member  of  Peerby,  see  Figure  1.  Participants  lent  9.37   times  on  average  (SD  =  8.5).    

Self-­‐reported  lending.  Participants  self-­‐reported  how  often  they  lent  things  per  year   using  six  categories:  (1)  once  per  week,  (2)  twice  or  more  per  week,  (3)  once  a  month,  (4)  a   few  times  per  month,  (5)  a  few  times  per  year,  or  (6)  once  a  year.  In  order  to  calculate   correlations,  these  scores  were  recoded  into  scale  values  of  lending  frequency  per  year:  (1)   once  per  week  into  52,  (2)  twice  or  more  per  week  into  104,  (3)  once  a  month  into  12,  (4)  a   few  times  per  month  into  24,  (5)  a  few  times  per  year  into  2,  and  (6)  once  a  year  into  1.    

Participants  reported  an  average  lending  of  4.64  times  per  year  (SD  =  5.95).  The   discrepancy  between  mean  of  the  self-­‐report  data  and  the  behavioural  measure  can  be  

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explained  by  the  fact  that  offering  to  lend  does  not  always  result  in  actual  lending.  Often,   help  requesters  receive  multiple  lending  offers  and  choose  one  neighbor  to  borrow  it  from.    

Borrowing  behavior.  Borrowing  behavior  was  also  tracked  by  Peerby,  just  like  done   in  Study  1  (M  =  2.75,  SD  =  3.39).  The  count  number  represents  the  total  number  of  times  the   participant  has  requested  to  borrow  something  from  the  other  members  during  their  

membership.  

Self-­‐reported  borrowing.  In  the  survey,  participants  were  asked  how  often  they   borrowed  things  per  year,  using  six  categories:  (1)  once  per  week,  (2)  twice  or  more  per   week,  (3)  once  a  month,  (4)  a  few  times  per  month,  (5)  a  few  times  per  year,  or  (6)  once  a   year.  This  scores  were  recoded  into  scale  values  of  lending  frequency  per  year:  (1)  once  per   week  into  52,  (2)  twice  or  more  per  week  into  104,  (3)  once  a  month  into  12,  (4)  a  few  times   per  month  into  24,  (5)  a  few  times  per  year  into  2,  and  (6)  once  a  year  into  1.  The  average   frequency  was  3.21  times  per  year  (SD  =  4.77).    

Prosociality  ratio.  The  prosociality  ratio  was  computed  by  subtracting  the   standardized  borrowing  score  from  the  standardized  lending  score.  This  represents  the   balance  between  providing  for  others  and  receiving  help.  The  higher  the  score,  the  more   lending  in  comparison  to  borrowing.  

Results  

In  this  study,  we  assessed  if  higher  social  class  is  related  to  more  prosocial  behavior.   We  used  behavioral  data  on  lending  and  borrowing  to  measure  prosocial  behavior,  in   combination  with  proxy  social  class  measures  and  survey  measures  on  income,  gender,  age   and  self-­‐reported  lending  and  borrowing.  Because  the  behavioral  data  does  not  meet   parametric  assumptions,  we  ranked  the  data  and  computed  Spearman’s  rho.  Table  2  shows   a  summary  of  the  correlations  between  the  social  class  and  prosocial  behavior,  age  and   gender.    

Hypothesis  1  was  that  higher  social  class  is  associated  with  more  lending.  Indeed,   Spearman’s  rho  reported  that  there  is  a  moderate  positive  association  between  social  class   and  lending,  r(96)=.23,  p<.05.  This  indicated  that  higher  social  class  is  associated  with  more  

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Hypothesis  2  was  that  higher  social  class  is  associated  with  less  borrowing.  In  contrast   to  that  prediction,  borrowing  was  marginally  significant  associated  with  social  class  in  a   positive  direction,  r(98)=.16,  p=.06.  This  means  that  upper  class  individuals  seem  to  borrow   more  than  lower  class  individuals.    

So  upper  class  participants  both  lend  and  borrow  more,  relative  to  lower  class   participants.  Hypothesis  3  was  that  the  relation  between  social  class  and  prosociality  would   uphold  when  accounting  for  both  borrowing  and  lending.  Because  of  the  unexpected   positive  relation  between  social  class  and  borrowing,  there  was  no  significant  relation   between  social  class  and  prosociality  ratio,  r(98)=-­‐.03,  p=.40.  This  suggests  that  the  

difference  in  lending  activity  found  among  social  classes  may  be  explained  by  different  levels   of  participation  on  Peerby  in  general,  and  not  by  different  levels  of  prosociality.  However,  in   order  to  conclude  this,  we  must  conduct  mediational  analysis,  which  is  not  possible  using   Spearman’s  rho.  

As  for  hypothesis  4,  we  predicted  that  self-­‐reported  lending  would  be  weakly  

associated  with  actual  lending.  We  found  that  indeed,  self-­‐reported  lending  was  moderately   correlated  with  actual  lending,  r(80)=.22,  p<.05.  This  indicates  that  what  participants  report   on  lending  is  not  accurate  in  representing  actual  behavior.  Similarly,  hypothesis  5  predicted   that  self-­‐reported  borrowing  would  also  be  weakly  associated  with  actual  borrowing.  Our   results  showed  that  this  correlation  is  indeed  weak  and  only  borderline  significant,  r(58)=.22,   p=.051.  So  in  borrowing  too,  participants’  self  reports  are  not  accurate.  Due  to  this  

inaccuracy,  as  can  be  seen  in  Table  2,  self-­‐reported  lending  is  not  significantly  associated   with  social  class,  while  actual  lending  is  significantly  higher  among  upper  class  participants,   compared  to  lower  class  participants.  This  informs  us  that  self-­‐report  measures  don’t   accurately  represent  people’s  actual  behavior.    

Finally,  we  found  that  age  is  moderately  correlated  with  lending,  self-­‐reported   lending  and  prosociality  ratio.  This  implies  that  age  may  be  a  factor  that  can  explain  the   positive  relation  between  social  class  and  lending.  But,  similar  to  the  other  possible   confounds,  there  is  mediational  analysis  needed  before  we  can  conclude  that  the  relation   between  social  class  and  prosocial  behavior  is  indeed  mediated  by  participant’s  age.    

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Correlation  Matrix  between  measures  of  Prosocial  behavior,  Social  Class  and  Demographic   Measures  (N)  

Measure   Lending   Self-­‐reported   Lending   Borrowing   Self-­‐reported   Borrowing   Prosociality   ratio   Social  Class   .23  (98)**   .06  (79)   .16  (98)*   -­‐.12  (57)   -­‐.03  (98)   Age   .29  (99)***   .19  (80)**   -­‐.15  (99)   -­‐.12  (58)   .32***  (99)   Gender   .11  (99)   .10  (80)   .02  (99)   -­‐.05  (58)   .08  (99)   Note.  *p<.10,  **p<.05,  ***p<.01   Discussion  

The  results  of  Study  2  show  that,  confirming  hypothesis  1b,  there  is  indeed  a  positive   relation  between  social  class  and  prosocial  behavior.  This  clearly  falsifies  the  negative  

relation  hypothesis  stipulated  by  Piff  et  al.  (2010),  who  suggests  that  due  to  lower  class’   highly  contextual  cognition,  they  are  more  prosocial  than  lower  class  people.  In  this  study,   were  able  to  connect  survey  data  to  actual  behavioral  data  gathered  in  a  natural  setting.  This   gives  our  findings  great  external  validity,  while  also  ensuring  internal  validity  on  our  social   class  measure,  because  we  were  able  to  measure  income  directly.  

 In  contrast  to  the  predicted  hypothesis  2a,  there  was  also  a  (borderline  significant)   positive  relation  found  between  social  class  and  requesting  help.  So  upper  class  participants   were  more  likely  to  both  lend  and  borrow  on  Peerby.  When  subtracting  borrowing  from   lending  in  one  prosociality  ratio  (hypothesis  3),  there  was  no  relationship  found  between   social  class  and  prosociality  ratio.    

These  results  signal  the  possibility  that  the  relation  between  social  class  and  prosocial   behavior  may  not  be  be  caused  by  upper  class’  enhanced  prosociality,  but  on  their  increased   tendency  to  participate  on  Peerby  in  general.  Due  to  statistical  limitations  in  analysing  the   non-­‐parametric  dataset,  we  could  not  conduct  mediation  or  control  analyses  for  this   alternative  explanation.  Our  results  do  however  send  a  clear  signal  that  prosocial  behavior   needs  to  be  put  in  perspective  of  help  giving  as  well  as  giving  requesting.  

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Also  concerning  correct  measuring  of  prosocial  behavior,  we  assessed  the  validity  of   self-­‐report  data.  Confirming  hypothesis  4,  we  found  a  weak  correlation  between  self-­‐

reported  lending  and  actual  lending  behavior.  Similarly,  confirming  hypothesis  5,  we  found  a   (borderline  significant)  weak  relationship  between  self-­‐reported  borrowing  and  actual   borrowing  requests.  We  do  need  to  be  careful  interpreting  these  results.  Apart  from  to  the   response  errors  such  as  recall  bias  and  socially  desired  responding  (Coughlin,  1990;  Randall   &  Fernandes,  1991),  this  low  correlation  may  be  caused  by  the  rigid  categories  participants   had  to  answer  to.  For  example,  65%  of  participants  reported  borrowing  “a  few  times  per   year”.  This  categorical  way  of  asking  is  necessary  because  people  aren’t  able  provide  an   exact  number  how  often  they  did  something.  However,  this  does  lead  categorical  data  to   lose  much  of  the  variance  that  natural  data  has,  especially  when  events  are  not  frequent  and   spread  out  over  a  long  period  of  time  (Coughlin,  1990).  So,  our  results  show  that  categorical   self-­‐report  measures  specifically  don’t  predict  real-­‐world  behavior  accurately.    

Finally,  an  alternative  hypothesis  could  be  that  the  relation  between  social  class  and   lending  is  confounded  by  participant’s  age.  We  found  a  moderate  correlation  between  age   and  lending  on  Peerby.  Because  the  data  was  not  distributed  normally,  it  was  impossible  to   control  for  age.  The  found  relationship  between  social  class  and  lending  may  be  caused  by   the  fact  that  older  people  have  more  material  resources  and  lend  more  things.  However,  the   positive  relation  between  social  class  and  borrowing  can  not  be  explained  by  age,  because   older  people  do  not  seem  to  borrow  more  than  younger  people.  Future  research  using   parametric  datasets  (or  new  statistical  methods)  are  needed  to  assess  if  age  mediates  the   relation  between  social  class  and  prosocial  behavior.    

General  Discussion  

The  current  research  investigated  whether  having  resources  is  related  to  giving   resources  to  somebody  else.  Our  two  studies  found  mixed  results.  Study  1  found  an  

extremely  weak  correlation  between  social  class  and  prosocial  behavior,  signalling  that  there   is  no  meaningful  relation  between  how  much  people  have  and  how  much  they  give.  Study  2   found  a  moderate  positive  relationship  between  social  class  and  lending.  We  also  found  a   marginally  significant  positive  relation  between  social  class  and  borrowing.    

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The  two  studies  signalled  very  different  strengths  regarding  how  higher  social  class  is   related  to  more  prosocial  behavior.  This  discrepancy  might  be  caused  by  the  large  number  of   unengaged  members  of  Peerby  in  Study  1,  whereas  the  sample  who  responds  to  a  survey   (Study  2)  consists  of  people  who  are  more  committed  to  the  platform.  The  Study  2  sample   indeed  had  an  average  lending  count  of  9.37  times,  which  is  more  than  double  in  

comparison  to  the  average  of  4.20  times  in  Study  1.  An  alternative  explanation  could  be  that   the  relation  between  social  class  and  lending  only  arises  among  very  active  members.  We   tested  this  possibility  by  only  selecting  very  active  members  (lending  >  10)  in  Study  1.  This   did  not  result  in  a  significant  correlation.  So  the  lack  of  result  in  Study  1  can’t  be  explained  by   the  large  group  of  members  who  are  only  sporadically  active.  Most  probably,  the  data  in   Study  1  was  simply  too  complex  to  be  correctly  analysed  with  the  current  statistical   programs.  The  dataset  of  Study  1  contains  a  lot  of  participants  who  are  in  some  way  

different  than  the  participants  of  Study  2,  but  we  don’t  know  exactly  in  what  way.  This  is  the   challenge  that  psychological  research  has  facing  the  opportunities  of  big  data.  

The  use  of  big  data  in  the  current  study  does  enable  this  research  to  be  the  first  on   social  class  and  prosocial  behavior  to  use  behavioral  data  in  a  natural  setting.  This  has  the   advantage  that,  whereas  previous  research  on  social  class  and  prosocial  behavior  lacked   external  validity  (Piff  et  al.,  2010;  Korndörfer  et  al.,  2015),  there  is  no  risk  of  experiment   constructs,  socially  desired  responding  or  other  responding  errors  (Randall  &  Fernandes,   1991;  Coughlin,  1990).  We  found  evidence  that  indeed,  what  people  report  on  how  much   they  lend  and  borrow,  does  not  reflect  what  how  much  they  actually  lend  and  borrow.  So   using  natural  behavior  data,  these  results  robustly  contradict  the  negative  relation  

hypothesis  postulated  by  Piff  et  al.  (2010).     Balancing  Giving  and  Receiving  Help  

While  upper  class  people  may  be  more  likely  to  help  in  comparison  to  lower  class   people,  they’re  also  more  likely  to  request  help.  This  high  level  of  activity  among  upper  class   individuals  may  be  explained  by  the  possibility  that  due  to  their  elevated  personal  control   (Johnson  &  Krueger,  2006;  Kraus  et  al.,  2009),  upper  class  individuals  adopt  innovations   (such  as  Peerby;  see  Rogers,  2010)  sooner  than  lower  class  individuals,  and  are  therefore   more  active  on  Peerby  both  in  borrowing  as  well  as  in  lending.  Additional  research  must  

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assess  whether  personal  control  and  innovation  adoption  mediate  the  positive  relationship   of  social  class  with  borrowing  and  lending.    

Another  way  to  experimentally  assess  how  giving  and  receiving  help  is  related,  is  to   reverse  the  Dictator  Game.  A  Reversed  Dictator  Game  could  communicate  to  participants   that  an  experiment  partner  has  received  10  points  and  is  free  to  decide  how  to  distribute  it.   The  participant  would  get  the  possibility  to  ask  their  experiment  partner  for  a  portion  of  the   points.  Requesting  help  would  then  be  measured  with  by  the  amount  of  points  asked  by  the   participant.  

Economic  Inequality  as  Moderator  of  Upper  Class  Prosociality  

Apart  from  methodological  problems  with  the  evidence  provided  by  Piff  et  al.  (2010),   there  is  a  new  theoretical  explanation  for  the  contrasting  evidence  in  the  literature  so  far.   The  contrasting  evidence  between  the  current  study  and  those  published  by  Piff  et  al.  (2010)   may  be  explained  by  the  amount  of  economic  inequality  in  the  country  where  the  research   took  place.  While  the  data  analysis  of  the  current  research  was  in  progress,  Côté  et  al.  (2015)   published  findings  reporting  that  economical  inequality  moderates  the  effect  of  income  on   generosity  in  the  Dictator  Game.    

They  found  that  the  negative  effect  of  social  class  on  prosocial  behavior  only  emerges   when  there  is  great  economic  inequality,  specifically,  when  the  Gini  coefficient  (representing   economic  inequality)  is  .485  or  higher.  Contrastingly,  when  the  Gini  coefficient  is  .454  or   lower,  they  found  that  social  class  is  associated  with  equal  or  more  prosocial  behavior.  This   pattern  also  arises  when  participants  are  experimentally  induced  to  think  there  is  high  vs.   low  economic  inequality  in  their  home  state.  This  explains  why  Piff  et  al.  (2010),  who   conducted  their  studies  in  California  (one  of  the  most  unequal  US  states;  Wilkinson  &   Pickett,  2009),  found  a  negative  relationship  between  social  class  and  prosocial  behavior,   while  the  current  research  found  neutral  and  positive  relationships,  conducting  research  in   the  Netherlands.  Here,  the  Gini  coefficient  is  .251,  signifying  high  economic  equality.  

Therefore,  in  the  current  study,  the  model  proposed  by  Côté  et  al.  (2015)  holds  up.  However,   in  order  to  conclude  that  the  positive  relationship  between  social  class  and  prosocial  

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